G2 reviewers report that UKG Pro excels in overall user satisfaction, reflected in its higher G2 Score compared to Fuse Workforce Management. Users appreciate its ease of use and the seamless integration of features, making daily tasks more efficient.
Users say that Fuse Workforce Management offers exceptional customer support, with agents being quick to respond and knowledgeable. This has been highlighted as a significant advantage during the implementation process, where users felt well-supported and guided.
According to verified reviews, UKG Pro's mobile application is particularly praised for its intuitive navigation, allowing users to easily manage their work hours and PTO. This feature enhances the overall user experience, making it a preferred choice for those who prioritize mobile accessibility.
Reviewers mention that while Fuse Workforce Management has a strong focus on customer service, UKG Pro's talent onboarding and management features are standout elements that users find beneficial for their HR processes, contributing to a more streamlined workflow.
Users highlight that Fuse Workforce Management's implementation process is tailored to individual expertise, which can be a significant advantage for organizations with specific needs. However, some users of UKG Pro have noted challenges in configuration, indicating that it may require more effort to align with unique workflows.
G2 reviewers indicate that while UKG Pro has a larger volume of reviews, suggesting a broader user base, Fuse Workforce Management's recent feedback emphasizes its capabilities and support, making it a strong contender for businesses looking for personalized assistance and a responsive implementation experience.
Pricing
Entry-Level Pricing
Fuse Workforce Management
No pricing available
UKG Pro
No pricing available
Free Trial
Fuse Workforce Management
No trial information available
UKG Pro
No trial information available
Ratings
Meets Requirements
8.9
54
8.5
1,782
Ease of Use
8.3
54
8.5
1,827
Ease of Setup
8.4
45
7.6
1,028
Ease of Admin
8.5
49
8.0
957
Quality of Support
9.3
54
8.1
1,591
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3 Comments
JE
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