Compare Fuse Workforce Management vs Paychex Flex

See this
comparison of Fuse Workforce Management vs. Paychex Flex
based on data from user reviews. Fuse Workforce Management rates 4.7/5 stars with 38 reviews. Paychex Flex rates 4.1/5 stars with 770 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
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Fuse Workforce Management
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Paychex Flex
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Ratings

Meets Requirements
Meets Requirements
9.2
8.7
Ease of Use
Ease of Use
8.7
8.4
Ease of Setup
Ease of Setup
8.3
8.2
Ease of Admin
Ease of Admin
8.8
8.4
Quality of Support
Quality of Support
9.7
8.4
Ease of Doing Business With
Ease of Doing Business With
9.6
8.5
Product Direction (% positive)
Product Direction (% positive)
9.4
7.5
Meets Requirements
Fuse Workforce Management
9.2
Paychex Flex
8.7
Ease of Use
Fuse Workforce Management
8.7
Paychex Flex
8.4
Ease of Setup
Fuse Workforce Management
8.3
Paychex Flex
8.2
Ease of Admin
Fuse Workforce Management
8.8
Paychex Flex
8.4
Quality of Support
Fuse Workforce Management
9.7
Paychex Flex
8.4
Ease of Doing Business With
Fuse Workforce Management
9.6
Paychex Flex
8.5
Product Direction (% positive)
Fuse Workforce Management
9.4
Paychex Flex
7.5

Features

Core HR
Organization Management
Fuse Workforce Management
9.2
Paychex Flex
7.9
Time, Attendance, and PTO
Fuse Workforce Management
9.3
Paychex Flex
7.7
Expense Management
Fuse Workforce Management
Not enough data available
Paychex Flex
8.2
Salary Structures
Fuse Workforce Management
8.9
Paychex Flex
8.0
Compliance
Fuse Workforce Management
9.2
Paychex Flex
8.5
Benefits Administration
Fuse Workforce Management
9.1
Paychex Flex
7.5
Employee Self Service
Web Portal
Fuse Workforce Management
9.1
Paychex Flex
8.5
Benefits Manager
Fuse Workforce Management
9.1
Paychex Flex
8.2
Mobile
Fuse Workforce Management
9.2
Paychex Flex
8.2
Workforce Management Platform Features
Labor Forecasting
Fuse Workforce Management
Not enough data available
Paychex Flex
9.2
Shift Scheduling
Fuse Workforce Management
Not enough data available
Paychex Flex
9.0
Time & Attendance Tracking
Fuse Workforce Management
Not enough data available
Paychex Flex
8.5
Absence & Leave Management
Fuse Workforce Management
Not enough data available
Paychex Flex
8.2
Skills Management
Fuse Workforce Management
Not enough data available
Paychex Flex
9.0
Succession Planning
Fuse Workforce Management
Not enough data available
Paychex Flex
Not enough data available
Workforce Analytics
Fuse Workforce Management
Not enough data available
Paychex Flex
9.7
Self-Service Capabilities
Fuse Workforce Management
Not enough data available
Paychex Flex
9.1
Mobile Shift Scheduling
Fuse Workforce Management
Not enough data available
Paychex Flex
9.7
Team Communication
Fuse Workforce Management
Not enough data available
Paychex Flex
9.3
Administration
Payroll Entry
Fuse Workforce Management
9.3
Paychex Flex
8.7
Time Off Accrual
Fuse Workforce Management
8.9
Paychex Flex
7.9
Direct Deposit
Fuse Workforce Management
9.4
Paychex Flex
9.3
Expense Reimbursement
Fuse Workforce Management
9.1
Paychex Flex
8.8
Pre-tax Deductions
Fuse Workforce Management
9.7
Paychex Flex
9.0
Wage Garnishment
Fuse Workforce Management
9.5
Paychex Flex
8.8
Approvals
Fuse Workforce Management
9.4
Paychex Flex
8.6
Check/W-2 Printing
Fuse Workforce Management
9.7
Paychex Flex
9.2
Check/W-2 Delivery
Fuse Workforce Management
9.7
Paychex Flex
9.2
Time Tracking
Ease of Completing Timesheets
Fuse Workforce Management
8.7
Paychex Flex
8.1
Tracking Time to Project/Task
Fuse Workforce Management
9.2
Paychex Flex
8.1
Billable Time Rate Management
Fuse Workforce Management
Not enough data available
Paychex Flex
8.2
Taxes
Tax Calculation
Fuse Workforce Management
9.8
Paychex Flex
9.1
Tax Filing
Fuse Workforce Management
9.8
Paychex Flex
9.1
Automatic Tax Payment
Fuse Workforce Management
9.7
Paychex Flex
9.1
Client Invoicing
Invoice Creation and Delivery
Fuse Workforce Management
Not enough data available
Paychex Flex
Not enough data available
Electronic Payments
Fuse Workforce Management
Not enough data available
Paychex Flex
8.7
Project Accounting / Revenue Recognition
Fuse Workforce Management
Not enough data available
Paychex Flex
8.1
Integration
API / Integration
Fuse Workforce Management
9.2
Paychex Flex
7.7
Time Tracking Integration
Fuse Workforce Management
9.4
Paychex Flex
7.8
Accounting Integration
Fuse Workforce Management
9.1
Paychex Flex
7.4
Core HR Integration
Fuse Workforce Management
8.8
Paychex Flex
7.7
Platform
Customization
Fuse Workforce Management
9.6
Paychex Flex
7.0
Integration APIs
Fuse Workforce Management
Not enough data available
Paychex Flex
7.1
Internationalization
Fuse Workforce Management
Not enough data available
Paychex Flex
Not enough data available
User, Role, and Access Management
Fuse Workforce Management
9.4
Paychex Flex
8.0
Performance and Reliability
Fuse Workforce Management
9.4
Paychex Flex
8.5
Mobile User Support
Fuse Workforce Management
9.3
Paychex Flex
7.6
Reporting
Fuse Workforce Management
9.8
Paychex Flex
8.4
Dashboards
Fuse Workforce Management
9.8
Paychex Flex
8.3
Platform
Reporting and Dashboards
Fuse Workforce Management
9.4
Paychex Flex
8.5
User, Role, and Access Management
Fuse Workforce Management
9.4
Paychex Flex
8.6
Performance and Reliability
Fuse Workforce Management
9.2
Paychex Flex
8.7
Scalability
Fuse Workforce Management
9.4
Paychex Flex
8.6
Mobile Time Tracking
Time Tracking
Fuse Workforce Management
9.0
Paychex Flex
8.4
Administration
Standard Integrations
Fuse Workforce Management
9.8
Paychex Flex
7.5
Workflow
Fuse Workforce Management
9.2
Paychex Flex
7.4
Automated Reminders
Fuse Workforce Management
9.7
Paychex Flex
7.5
Policy Compliance Management
Fuse Workforce Management
9.3
Paychex Flex
7.5
User, Role, and Access Management
Fuse Workforce Management
9.7
Paychex Flex
8.0
Platform
Reporting
Fuse Workforce Management
9.7
Paychex Flex
7.9
APIs / Integration
Fuse Workforce Management
Not enough data available
Paychex Flex
7.0
Internationalization
Fuse Workforce Management
Not enough data available
Paychex Flex
7.0
Performance and Reliability
Fuse Workforce Management
9.3
Paychex Flex
7.5
Mobile User Support
Fuse Workforce Management
9.0
Paychex Flex
7.4
Offline
Fuse Workforce Management
Not enough data available
Paychex Flex
7.4

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
44.7%
74.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
52.6%
23.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
2.6%
2.2%
Fuse Workforce Management
Small-Business
44.7%
Mid-Market
52.6%
Enterprise
2.6%
Paychex Flex
Small-Business
74.0%
Mid-Market
23.8%
Enterprise
2.2%

Reviewers' Industry

 
Financial Services
7.9%
Construction
6.4%
 
Religious Institutions
5.3%
Non-Profit Organization Management
5.8%
 
Oil & Energy
5.3%
Medical Practice
5.0%
 
Hospital & Health Care
5.3%
Accounting
3.7%
 
Fund-Raising
5.3%
Hospital & Health Care
3.6%
 
Other
71.1%
Other
75.6%
Fuse Workforce Management
Financial Services
7.9%
Religious Institutions
5.3%
Oil & Energy
5.3%
Hospital & Health Care
5.3%
Fund-Raising
5.3%
Other
71.1%
Paychex Flex
Construction
6.4%
Non-Profit Organization Management
5.8%
Medical Practice
5.0%
Accounting
3.7%
Hospital & Health Care
3.6%
Other
75.6%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Nancy T.
Administrator in Non-Profit Organization Management

That’s a tough one but if I had to choose, I would say their customer service team - they are outstanding! Everyone is extremely knowledgeable, professional, friendly and polite. They can usually take care of your questions/issues immediately, but if they...

Cheryl G.
Administrator in Primary/Secondary Education

Having used several different payroll solutions, including several different ADP offerings, I feel that Paychex is a far superior product and that the company offered far superior customer service. Paychex is designed so that you are able to use the...

Most Helpful Critical Review
Most Helpful Critical Review
G2 User

The system is not intuitive in the slightest. Finding something on the menu always requires diving down rabbit holes of menus. Payroll takes literally at least 20 steps to run. Every time an employee submits a timesheet change request, the system gives...

G2 User in Internet

I feel as though Paychex is falling behind the last two years. The software is outdated compared to other payroll vendors and my rep is harder is rarely available due to a higher volume of clients. I really hope Paychex can jump forward into this century...

 
Fuse Workforce Management
Most Helpful Favorable Review
Nancy T.
Administrator in Non-Profit Organization Management

That’s a tough one but if I had to choose, I would say their customer service team - they are outstanding! Everyone is extremely knowledgeable, professional, friendly and polite. They can usually take care of your questions/issues immediately, but if they...

Most Helpful Critical Review
G2 User

The system is not intuitive in the slightest. Finding something on the menu always requires diving down rabbit holes of menus. Payroll takes literally at least 20 steps to run. Every time an employee submits a timesheet change request, the system gives...

Paychex Flex
Most Helpful Favorable Review
Cheryl G.
Administrator in Primary/Secondary Education

Having used several different payroll solutions, including several different ADP offerings, I feel that Paychex is a far superior product and that the company offered far superior customer service. Paychex is designed so that you are able to use the...

Most Helpful Critical Review
G2 User in Internet

I feel as though Paychex is falling behind the last two years. The software is outdated compared to other payroll vendors and my rep is harder is rarely available due to a higher volume of clients. I really hope Paychex can jump forward into this century...

Screenshots

 
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Fuse Workforce Management

Videos

 

Fuse's cloud based Workforce Management system overview.

Fuse Workforce Management

Fuse's cloud based Workforce Management system overview.

Paychex Flex
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