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At a Glance
Market Segments
Mid-Market (56.7% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
No pricing available
Contact Vendor for Pricing
Fuse Workforce Management
Star Rating
(60)4.5 out of 5
Market Segments
Mid-Market (56.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Fuse Workforce ManagementPaychex
Star Rating
(1,629)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Paychex excels in its "Payroll Entry" feature, scoring 8.8, which many find intuitive and efficient for managing payroll processes. In contrast, Fuse Workforce Management received a slightly higher score of 9.1, with reviewers mentioning its seamless integration with other financial systems, enhancing overall payroll management.
- Reviewers mention that Fuse Workforce Management shines in "Time & Attendance Tracking," scoring 9.1, which users appreciate for its accuracy and ease of use. Paychex, while also strong in this area with a score of 8.7, has received feedback indicating that its tracking features could be more user-friendly.
- G2 users highlight the "Quality of Support" as a significant differentiator, with Fuse Workforce Management scoring 9.3 compared to Paychex's 8.4. Users report that Fuse's support team is responsive and knowledgeable, making it easier to resolve issues quickly.
- Users on G2 report that Paychex's "Compliance" features, scoring 8.4, are robust but can be complex to navigate. In contrast, Fuse Workforce Management's compliance features scored 9.1, with reviewers mentioning that they appreciate the straightforward interface and helpful compliance alerts.
- Reviewers say that the "Mobile Shift Scheduling" feature in Fuse Workforce Management, which scored 9.2, is particularly praised for its user-friendly interface, allowing employees to easily manage their schedules on-the-go. Paychex's mobile capabilities, while functional, received a lower score of 7.8, with users mentioning that the app could benefit from more features.
- Users report that Fuse Workforce Management's "Self-Service Capabilities" scored 8.9, allowing employees to manage their own information effectively. Paychex, with a score of 9.1 in this area, is also well-regarded, but some users mention that the self-service options could be more comprehensive compared to Fuse's offerings.
Pricing
Entry-Level Pricing
Fuse Workforce Management
No pricing availableFree Trial
Fuse Workforce Management
No trial information availablePaychex
No trial information availableRatings
Meets Requirements
8.9
54
8.7
1,304
Ease of Use
8.3
54
8.5
1,364
Ease of Setup
8.4
45
8.3
974
Ease of Admin
8.5
49
8.5
954
Quality of Support
9.3
54
8.3
1,257
Has the product been a good partner in doing business?
9.1
49
8.5
953
Product Direction (% positive)
8.9
51
7.5
1,281
Features by Category
Core HR
9.3
17
8.1
113
9.2
20
7.8
106
8.3
7
7.8
52
9.1
13
8.1
76
9.2
16
8.4
113
9.2
18
7.7
114
Generative AI
Not enough data
4.3
5
Platform
9.0
21
7.5
312
9.2
11
7.4
165
7.9
8
Feature Not Available
8.8
20
8.3
400
8.8
20
8.5
409
9.6
16
8.0
292
8.8
20
8.2
401
9.4
20
8.4
423
Expense Reports
Not enough data
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Client Invoicing
7.5
6
Feature Not Available
8.3
10
Feature Not Available
9.7
6
8.2
75
|
Verified
Mobile
Not enough data
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
Feature Not Available
Not enough data
7.8
24
|
Verified
Administration
Not enough data
8.5
26
|
Verified
Administration
8.8
12
8.0
135
|
Verified
8.4
18
7.9
137
|
Verified
8.8
16
8.1
141
|
Verified
8.4
15
7.9
131
|
Verified
8.7
21
8.3
199
|
Verified
Platform
8.7
21
8.2
217
|
Verified
8.3
7
7.7
99
|
Verified
Not enough data
6.9
35
9.0
20
8.2
208
|
Verified
8.5
16
8.0
149
|
Verified
Feature Not Available
7.5
76
|
Verified
Employee Self Service
9.3
44
|
Verified
8.6
850
|
Verified
9.2
30
|
Verified
8.0
544
|
Verified
9.3
28
|
Verified
8.3
528
|
Verified
Administration
9.1
49
|
Verified
8.7
854
|
Verified
9.0
46
|
Verified
7.9
560
|
Verified
9.3
46
|
Verified
9.3
929
|
Verified
9.3
18
|
Verified
8.5
405
|
Verified
9.7
42
|
Verified
8.9
778
|
Verified
9.4
39
|
Verified
8.7
562
|
Verified
9.5
37
|
Verified
8.6
454
|
Verified
9.6
41
|
Verified
9.1
780
|
Verified
9.5
41
|
Verified
9.1
829
|
Verified
Taxes
9.4
47
|
Verified
9.1
876
|
Verified
9.6
44
|
Verified
9.0
832
|
Verified
9.5
36
9.1
825
|
Verified
Integration
8.9
19
|
Verified
7.8
262
|
Verified
9.0
28
|
Verified
7.7
302
|
Verified
8.7
25
|
Verified
7.7
306
|
Verified
8.3
22
|
Verified
7.6
265
|
Verified
Platform
9.4
46
|
Verified
8.6
859
|
Verified
9.4
44
|
Verified
8.6
837
|
Verified
9.1
47
|
Verified
8.8
871
|
Verified
9.3
45
|
Verified
8.7
724
|
Verified
Benefits Administration Platform Features
Not enough data
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.3
225
Not enough data
8.4
210
Not enough data
7.9
152
Benefits Administration Platform Features
Not enough data
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.3
225
Not enough data
8.4
210
Not enough data
8.3
222
Not enough data
7.9
152
Not enough data
7.6
102
Not enough data
5.8
19
Not enough data
6.7
23
Generative AI
Not enough data
6.2
14
Not enough data
6.1
14
Not enough data
6.2
14
Platform
9.0
21
7.5
312
9.2
11
7.4
165
7.9
8
Feature Not Available
8.8
20
8.3
400
8.8
20
8.5
409
9.6
16
8.0
292
8.8
20
8.2
401
9.4
20
8.4
423
Compliance
Not enough data
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Platform
Not enough data
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Support
Not enough data
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Automation
9.5
7
7.3
25
Logistics
8.6
7
7.9
30
10.0
6
7.5
27
9.4
6
6.7
25
Management
8.3
6
6.5
19
9.2
6
7.4
20
10.0
6
7.7
25
9.8
7
8.0
30
9.5
7
8.1
30
10.0
7
8.4
31
9.7
6
7.6
28
Monitoring
10.0
6
7.6
25
10.0
6
7.6
26
9.4
6
7.1
26
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
Not enough data
6.8
21
Not enough data
6.6
50
Not enough data
7.6
22
|
Verified
Platform
9.0
21
7.5
312
9.2
11
7.4
165
7.9
8
Feature Not Available
8.8
20
8.3
400
8.8
20
8.5
409
9.6
16
8.0
292
8.8
20
8.2
401
9.4
20
8.4
423
Background Check Administration
Not enough data
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Background Check Data
Not enough data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Background Check Additional Functionality
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
AI Insight Check - Background Check
Not enough data
Not enough data
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
Not enough data
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Goals
Not enough data
6.0
8
Not enough data
6.2
7
Feedback
Not enough data
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Data
Not enough data
6.7
8
Not enough data
6.7
9
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Reports
Not enough data
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Cleaning
Not enough data
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Generative AI
Not enough data
7.0
9
Not enough data
6.9
9
Not enough data
5.7
9
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
8.0
106
Not enough data
8.2
114
Not enough data
8.2
95
Not enough data
7.6
47
Not enough data
7.0
46
Not enough data
7.1
45
Platform Additional Functionality
Not enough data
8.4
130
Not enough data
7.5
52
Not enough data
7.9
61
Not enough data
7.8
83
Not enough data
7.9
101
Platform Data
Not enough data
7.7
57
Not enough data
7.9
78
Not enough data
7.6
64
Platform
9.0
21
7.5
312
9.2
11
7.4
165
7.9
8
Feature Not Available
8.8
20
8.3
400
8.8
20
8.5
409
9.6
16
8.0
292
8.8
20
8.2
401
9.4
20
8.4
423
Recruiting and Onboarding
Not enough data
6.6
50
Not enough data
8.3
117
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Corporate Learning Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
8.5
25
8.3
218
8.5
14
8.4
132
7.9
12
8.4
95
Client Invoicing
7.5
6
Feature Not Available
8.3
10
Feature Not Available
9.7
6
8.2
75
|
Verified
Mobile Time Tracking
8.8
15
8.3
151
Administration
8.8
12
8.0
135
|
Verified
8.4
18
7.9
137
|
Verified
8.8
16
8.1
141
|
Verified
8.4
15
7.9
131
|
Verified
8.7
21
8.3
199
|
Verified
Platform
8.7
21
8.2
217
|
Verified
8.3
7
7.7
99
|
Verified
Not enough data
6.9
35
9.0
20
8.2
208
|
Verified
8.5
16
8.0
149
|
Verified
Feature Not Available
7.5
76
|
Verified
Platform
9.0
21
7.5
312
9.2
11
7.4
165
7.9
8
Feature Not Available
8.8
20
8.3
400
8.8
20
8.5
409
9.6
16
8.0
292
8.8
20
8.2
401
9.4
20
8.4
423
Platform
9.0
21
7.5
312
9.2
11
7.4
165
7.9
8
Feature Not Available
8.8
20
8.3
400
8.8
20
8.5
409
9.6
16
8.0
292
8.8
20
8.2
401
9.4
20
8.4
423
Workforce Management Platform Features
8.1
8
8.8
31
8.0
9
8.0
27
9.2
12
8.6
68
8.8
10
8.4
67
8.3
8
8.4
29
8.1
7
Feature Not Available
8.3
7
8.8
41
9.0
12
9.0
59
9.3
7
7.7
27
9.0
7
8.2
38
Platform
9.0
21
7.5
312
9.2
11
7.4
165
7.9
8
Feature Not Available
8.8
20
8.3
400
8.8
20
8.5
409
9.6
16
8.0
292
8.8
20
8.2
401
9.4
20
8.4
423
Categories
Categories
Shared Categories
Fuse Workforce Management and Paychex are categorized as Time Tracking, Core HR, Workforce Management, Payroll, and Time & Attendance
Unique Categories
Fuse Workforce Management is categorized as Employee Scheduling
Reviews
Reviewers' Company Size
Fuse Workforce Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
11.9%
Non-Profit Organization Management
5.1%
Fund-Raising
5.1%
Construction
5.1%
Manufacturing
3.4%
Other
69.5%
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
4.0%
Retail
3.9%
Other
74.2%
Discussions
Fuse Workforce Management has no discussions with answers
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
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