Join the 1500 companies using G2 Track to manage SaaS spend, usage, contracts & compliance.
Compare Funnel, IBM Watson Customer Experience Analytics, and TapClicks

Pricing

 
Standard
$499
per month
TapClicks - TapReports Elite
Please Contact Us
for Details and Pricing
 
Business
$799
per month
TapClicks - TapReports Pro
Please Contact Us
for Details and Pricing
 
Professional
$999
per month
TapClicks - TapReports Standard
Please Contact Us
for Details and Pricing
 
Enterprise & Agencies
Contact sales
 
Free Trial
Free Trial
Free Trial
Funnel
Standard
$499per month
Business
$799per month
Professional
$999per month
Enterprise & Agencies
Contact sales
Free Trial
IBM Watson Customer Experience Analytics
Free Trial
TapClicks
TapClicks - TapReports Elite
Please Contact Us for Details and Pricing
TapClicks - TapReports Pro
Please Contact Usfor Details and Pricing
TapClicks - TapReports Standard
Please Contact Usfor Details and Pricing
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.7
7.6
8.4
Ease of Use
Ease of Use
8.4
7.3
8.3
Ease of Setup
Ease of Setup
8.8
7.8
7.5
Ease of Admin
Ease of Admin
8.8
7.7
8.3
Quality of Support
Quality of Support
9.3
7.9
8.7
Ease of Doing Business With
Ease of Doing Business With
9.4
8.1
9.1
Product Direction (% positive)
Product Direction (% positive)
8.4
8.2
8.8
Meets Requirements
Funnel
8.7
IBM Watson Customer Experience Analytics
7.6
TapClicks
8.4
Ease of Use
Funnel
8.4
IBM Watson Customer Experience Analytics
7.3
TapClicks
8.3
Ease of Setup
Funnel
8.8
IBM Watson Customer Experience Analytics
7.8
TapClicks
7.5
Ease of Admin
Funnel
8.8
IBM Watson Customer Experience Analytics
7.7
TapClicks
8.3
Quality of Support
Funnel
9.3
IBM Watson Customer Experience Analytics
7.9
TapClicks
8.7
Ease of Doing Business With
Funnel
9.4
IBM Watson Customer Experience Analytics
8.1
TapClicks
9.1
Product Direction (% positive)
Funnel
8.4
IBM Watson Customer Experience Analytics
8.2
TapClicks
8.8

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
45.3%
10.5%
62.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
51.6%
21.1%
25.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
3.1%
68.4%
12.2%
Funnel
Small-Business
45.3%
Mid-Market
51.6%
Enterprise
3.1%
IBM Watson Customer Experience Analytics
Small-Business
10.5%
Mid-Market
21.1%
Enterprise
68.4%
TapClicks
Small-Business
62.2%
Mid-Market
25.5%
Enterprise
12.2%

Reviewers' Industry

 
Marketing and Advertising
31.3%
Retail
12.5%
Marketing and Advertising
61.7%
 
Internet
11.3%
Food & Beverages
12.5%
Broadcast Media
4.5%
 
Information Technology and Services
11.3%
Banking
12.5%
Internet
3.8%
 
Retail
6.3%
Staffing and Recruiting
8.3%
Graphic Design
3.0%
 
Health, Wellness and Fitness
2.5%
Oil & Energy
8.3%
Education Management
2.3%
 
Other
37.5%
Other
45.8%
Other
24.8%
Funnel
Marketing and Advertising
31.3%
Internet
11.3%
Information Technology and Services
11.3%
Retail
6.3%
Health, Wellness and Fitness
2.5%
Other
37.5%
IBM Watson Customer Experience Analytics
Retail
12.5%
Food & Beverages
12.5%
Banking
12.5%
Staffing and Recruiting
8.3%
Oil & Energy
8.3%
Other
45.8%
TapClicks
Marketing and Advertising
61.7%
Broadcast Media
4.5%
Internet
3.8%
Graphic Design
3.0%
Education Management
2.3%
Other
24.8%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Tomas L.
Administrator in Retail

That I don't have to spend hours hours and hours each month, analyzing all my traffic sources. Funnel gives me everything I need at a glance. The customer support is really great as well and not only have I learnt tons of stuff from them but also do they...

G2 User

Insight without prejudice can be difficult to achieve. Reliability of information is key and Watson CEA has become an invaluable source of easy customer feedback.

Jerremy N.
Consultant

It provides a concise way to showcase data among multiple sources. Widgets are easy to create and revise. Constant updates and new connections. It provides both dashboard visualizations and quick reports.

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Individual & Family Services

There is nothing I do not like about Funnel. io

G2 User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

G2 User in Broadcast Media

Can’t really use it on mobile phone. The website seems not to be compatible. Also, lots of lag.

 
Funnel
Most Helpful Favorable Review
Tomas L.
Administrator in Retail

That I don't have to spend hours hours and hours each month, analyzing all my traffic sources. Funnel gives me everything I need at a glance. The customer support is really great as well and not only have I learnt tons of stuff from them but also do they...

Most Helpful Critical Review
G2 User in Individual & Family Services

There is nothing I do not like about Funnel. io

IBM Watson Customer Experience Analytics
Most Helpful Favorable Review
G2 User

Insight without prejudice can be difficult to achieve. Reliability of information is key and Watson CEA has become an invaluable source of easy customer feedback.

Most Helpful Critical Review
G2 User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

TapClicks
Most Helpful Favorable Review
Jerremy N.
Consultant

It provides a concise way to showcase data among multiple sources. Widgets are easy to create and revise. Constant updates and new connections. It provides both dashboard visualizations and quick reports.

Most Helpful Critical Review
G2 User in Broadcast Media

Can’t really use it on mobile phone. The website seems not to be compatible. Also, lots of lag.

Screenshots

 
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Videos

 No videos provided

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

TapClicks is a global leader in marketing reporting & operations for digital agencies and media companies.

Funnel
No videos provided
IBM Watson Customer Experience Analytics

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

TapClicks

TapClicks is a global leader in marketing reporting & operations for digital agencies and media companies.

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