Join the 1500 companies using G2 Track to manage SaaS spend, usage, contracts & compliance.
Compare Funnel, IBM Watson Customer Experience Analytics, and NinjaCat

Pricing

 
Standard
$499
per month
 
Business
$799
per month
 
Professional
$999
per month
 
Enterprise & Agencies
Contact sales
 
Free Trial
Free Trial
Free Trial
Funnel
Standard
$499per month
Business
$799per month
Professional
$999per month
Enterprise & Agencies
Contact sales
Free Trial
IBM Watson Customer Experience Analytics
Free Trial
NinjaCat
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.7
7.6
8.0
Ease of Use
Ease of Use
8.4
7.3
8.1
Ease of Setup
Ease of Setup
8.8
7.8
8.0
Ease of Admin
Ease of Admin
8.8
7.7
8.4
Quality of Support
Quality of Support
9.3
7.9
8.9
Ease of Doing Business With
Ease of Doing Business With
9.4
8.1
8.9
Product Direction (% positive)
Product Direction (% positive)
8.4
8.2
9.2
Meets Requirements
Funnel
8.7
IBM Watson Customer Experience Analytics
7.6
NinjaCat
8.0
Ease of Use
Funnel
8.4
IBM Watson Customer Experience Analytics
7.3
NinjaCat
8.1
Ease of Setup
Funnel
8.8
IBM Watson Customer Experience Analytics
7.8
NinjaCat
8.0
Ease of Admin
Funnel
8.8
IBM Watson Customer Experience Analytics
7.7
NinjaCat
8.4
Quality of Support
Funnel
9.3
IBM Watson Customer Experience Analytics
7.9
NinjaCat
8.9
Ease of Doing Business With
Funnel
9.4
IBM Watson Customer Experience Analytics
8.1
NinjaCat
8.9
Product Direction (% positive)
Funnel
8.4
IBM Watson Customer Experience Analytics
8.2
NinjaCat
9.2

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
45.3%
10.5%
68.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
51.6%
21.1%
26.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
3.1%
68.4%
4.7%
Funnel
Small-Business
45.3%
Mid-Market
51.6%
Enterprise
3.1%
IBM Watson Customer Experience Analytics
Small-Business
10.5%
Mid-Market
21.1%
Enterprise
68.4%
NinjaCat
Small-Business
68.9%
Mid-Market
26.4%
Enterprise
4.7%

Reviewers' Industry

 
Marketing and Advertising
31.3%
Retail
12.5%
Marketing and Advertising
76.5%
 
Internet
11.3%
Food & Beverages
12.5%
Computer Software
7.6%
 
Information Technology and Services
11.3%
Banking
12.5%
Internet
5.9%
 
Retail
6.3%
Staffing and Recruiting
8.3%
Automotive
2.4%
 
Health, Wellness and Fitness
2.5%
Oil & Energy
8.3%
Financial Services
1.8%
 
Other
37.5%
Other
45.8%
Other
5.9%
Funnel
Marketing and Advertising
31.3%
Internet
11.3%
Information Technology and Services
11.3%
Retail
6.3%
Health, Wellness and Fitness
2.5%
Other
37.5%
IBM Watson Customer Experience Analytics
Retail
12.5%
Food & Beverages
12.5%
Banking
12.5%
Staffing and Recruiting
8.3%
Oil & Energy
8.3%
Other
45.8%
NinjaCat
Marketing and Advertising
76.5%
Computer Software
7.6%
Internet
5.9%
Automotive
2.4%
Financial Services
1.8%
Other
5.9%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Sophie C.
User

Seamless and easy way to integrate ad spends across countless networks, and automatically produce reports. What used to take up to an hour to run now I can do in 10 minutes!

G2 User

The session replay for analysing the customner struggle The metrics to measure the Loss in revenue due to the customer struggle helps enagage the customer to act on it immediately

G2 User in Marketing and Advertising

The NinjaCat team is experienced and they can modify their product to fit your needs. We searched for months trying to find the right dashboard provider. We tried Domo and other name brand reporting dashboards, but nothing has come close to the service we...

Most Helpful Critical Review
Most Helpful Critical Review
Shabnam M.
Administrator in Internet

So sensitive to minor differences in UTM links Not extremely intuitive when it comes to creating graphs or keeping track of campaigns easily

G2 User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

G2 User

- PDF reports didn't look presentable - Emails to clients not getting sent out - Very difficult to configure reports I could barely use the platform because of the bugs in the platform. The slowness has been a real issue. Also, there were a lot of UI...

 
Funnel
Most Helpful Favorable Review
Sophie C.
User

Seamless and easy way to integrate ad spends across countless networks, and automatically produce reports. What used to take up to an hour to run now I can do in 10 minutes!

Most Helpful Critical Review
Shabnam M.
Administrator in Internet

So sensitive to minor differences in UTM links Not extremely intuitive when it comes to creating graphs or keeping track of campaigns easily

IBM Watson Customer Experience Analytics
Most Helpful Favorable Review
G2 User

The session replay for analysing the customner struggle The metrics to measure the Loss in revenue due to the customer struggle helps enagage the customer to act on it immediately

Most Helpful Critical Review
G2 User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

NinjaCat
Most Helpful Favorable Review
G2 User in Marketing and Advertising

The NinjaCat team is experienced and they can modify their product to fit your needs. We searched for months trying to find the right dashboard provider. We tried Domo and other name brand reporting dashboards, but nothing has come close to the service we...

Most Helpful Critical Review
G2 User

- PDF reports didn't look presentable - Emails to clients not getting sent out - Very difficult to configure reports I could barely use the platform because of the bugs in the platform. The slowness has been a real issue. Also, there were a lot of UI...

Screenshots

 
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IBM Watson Customer Experience Analytics
NinjaCat

Videos

 No videos provided

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

NinjaCat is a powerful all-in-one reporting solution for leading digital marketing agencies. Prove your value to clients, increase sales & save time with NinjaCat.

Funnel
No videos provided
IBM Watson Customer Experience Analytics

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

NinjaCat

NinjaCat is a powerful all-in-one reporting solution for leading digital marketing agencies. Prove your value to clients, increase sales & save time with NinjaCat.

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