Compare Funnel vs Heap

See this
comparison of Funnel vs. Heap
based on data from user reviews. Funnel rates 4.4/5 stars with 65 reviews. Heap rates 4.3/5 stars with 118 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Standard
$499
per month
Free
$0
per month
 
Business
$799
per month
Enterprise
Custom
 
Professional
$999
per month
 
Enterprise & Agencies
Contact sales
 
Free Trial
Free Trial
Funnel
Standard
$499per month
Business
$799per month
Professional
$999per month
Enterprise & Agencies
Contact sales
Free Trial
Heap
Free
$0per month
Enterprise
Custom
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.7
8.3
Ease of Use
Ease of Use
8.4
8.0
Ease of Setup
Ease of Setup
8.7
9.0
Ease of Admin
Ease of Admin
8.8
8.4
Quality of Support
Quality of Support
9.3
8.3
Ease of Doing Business With
Ease of Doing Business With
9.3
8.3
Product Direction (% positive)
Product Direction (% positive)
8.4
8.7
Meets Requirements
Funnel
8.7
Heap
8.3
Ease of Use
Funnel
8.4
Heap
8.0
Ease of Setup
Funnel
8.7
Heap
9.0
Ease of Admin
Funnel
8.8
Heap
8.4
Quality of Support
Funnel
9.3
Heap
8.3
Ease of Doing Business With
Funnel
9.3
Heap
8.3
Product Direction (% positive)
Funnel
8.4
Heap
8.7

Features

Metrics
Sessions - Digital Analytics
Funnel
9.2
Heap
8.6
Engagement
Funnel
8.9
Heap
8.1
Entry and Exit Pages
Funnel
7.9
Heap
7.9
Standard Event Tracking
Funnel
8.2
Heap
9.1
Custom Event Tracking
Funnel
8.2
Heap
8.6
Retention
Funnel
8.3
Heap
7.7
Return
Funnel
8.7
Heap
7.9
Conversions
Funnel
8.9
Heap
8.2
Funnels
Funnel
8.7
Heap
8.5
Reporting
Real-Time Reporting
Funnel
8.5
Heap
8.5
Trending
Funnel
8.6
Heap
7.4
Retroactive Reporting
Funnel
8.7
Heap
8.7
Segmentation
Funnel
8.4
Heap
7.9
Mobile Reporting
Funnel
8.3
Heap
8.0
Unification Across Devices
Funnel
7.6
Heap
8.3
Custom Reports and Dashboards
Funnel
9.1
Heap
7.8
Other
User Data
Funnel
Not enough data available
Heap
8.1
Site Search Reporting
Funnel
Not enough data available
Heap
7.5
Load Time Monitoring
Funnel
Not enough data available
Heap
7.5
Campaign Tracking
Funnel
8.6
Heap
8.0
E-Commerce
Funnel
9.0
Heap
7.4
Promotional Messages
Funnel
Not enough data available
Heap
Not enough data available
Administration Alerts
Funnel
Not enough data available
Heap
Not enough data available
Administration
API / Integrations
Funnel
8.8
Heap
8.0
QA Testing
Funnel
Not enough data available
Heap
Not enough data available
Performance and Reliability
Funnel
8.9
Heap
8.2
User, Role, and Access Management
Funnel
8.5
Heap
8.1

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
44.6%
55.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
52.3%
34.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
3.1%
9.3%
Funnel
Small-Business
44.6%
Mid-Market
52.3%
Enterprise
3.1%
Heap
Small-Business
55.9%
Mid-Market
34.7%
Enterprise
9.3%

Reviewers' Industry

 
Marketing and Advertising
32.3%
Internet
22.0%
 
Internet
10.8%
Computer Software
16.1%
 
Information Technology and Services
9.2%
Marketing and Advertising
12.7%
 
Retail
6.2%
Information Technology and Services
12.7%
 
Financial Services
3.1%
Insurance
2.5%
 
Other
38.5%
Other
33.9%
Funnel
Marketing and Advertising
32.3%
Internet
10.8%
Information Technology and Services
9.2%
Retail
6.2%
Financial Services
3.1%
Other
38.5%
Heap
Internet
22.0%
Computer Software
16.1%
Marketing and Advertising
12.7%
Information Technology and Services
12.7%
Insurance
2.5%
Other
33.9%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Robin A.
Administrator

Ease of use, especially how easy it is to set up new connections to different data sources. Also very intuitive setup of dimensions to group data. Great and quick dashboards that makes it possible to get a realtime overview of all your marketing channels...

Abdurashid A.
Administrator in Internet

Its simplicity, scope, flexibility and total cost of ownership. Having spent over a month with Mixpanel in an effort to get something out of it and get use to how it works, it has led to many frustrations and lost opportunities due to complexity of the app...

Most Helpful Critical Review
Most Helpful Critical Review
Shabnam M.
Administrator in Internet

So sensitive to minor differences in UTM links Not extremely intuitive when it comes to creating graphs or keeping track of campaigns easily

Charlie C.
Administrator

Time-consuming to set up specific events and segments. Only exports up to a set number of rows, so you need multiple exports No royalty for their long-standing customers. Company staff not good at communicating

 
Funnel
Most Helpful Favorable Review
Robin A.
Administrator

Ease of use, especially how easy it is to set up new connections to different data sources. Also very intuitive setup of dimensions to group data. Great and quick dashboards that makes it possible to get a realtime overview of all your marketing channels...

Most Helpful Critical Review
Shabnam M.
Administrator in Internet

So sensitive to minor differences in UTM links Not extremely intuitive when it comes to creating graphs or keeping track of campaigns easily

Heap
Most Helpful Favorable Review
Abdurashid A.
Administrator in Internet

Its simplicity, scope, flexibility and total cost of ownership. Having spent over a month with Mixpanel in an effort to get something out of it and get use to how it works, it has led to many frustrations and lost opportunities due to complexity of the app...

Most Helpful Critical Review
Charlie C.
Administrator

Time-consuming to set up specific events and segments. Only exports up to a set number of rows, so you need multiple exports No royalty for their long-standing customers. Company staff not good at communicating

Screenshots

 
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Videos

 No videos provided


The New Standard in Tracking Customer Data

Heap automatically captures every web, mobile, and cloud interaction: clicks, submits, transactions, emails, and more. Retroactively analyze your data without writing code.

See how Heap provided Opploans a 5% lift in conversion rate with their applications which resulted in a eight-figure win!

Read more about this case study: https://heap.io/customer-stories/opploans-video-success-story

Funnel
No videos provided
Heap


The New Standard in Tracking Customer Data

Heap automatically captures every web, mobile, and cloud interaction: clicks, submits, transactions, emails, and more. Retroactively analyze your data without writing code.

See how Heap provided Opploans a 5% lift in conversion rate with their applications which resulted in a eight-figure win!

Read more about this case study: https://heap.io/customer-stories/opploans-video-success-story

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