# Fundraise Up vs Neon CRM Comparison --- ## AI Generated Summary - **G2 reviewers report** that Fundraise Up excels in user experience, with many praising its **ease of use** and intuitive interface. Users highlight that it integrates seamlessly with other platforms, making it a favorite for organizations looking for a straightforward fundraising solution. - **According to verified reviews** , Neon CRM offers a wealth of functionalities that go beyond basic donor management. Users appreciate its ability to manage events and access historical data easily, which is particularly beneficial for organizations with complex donor relationships. - **Users say** that Fundraise Up's customer support is exceptional, often described as "white glove." This level of service is a significant advantage for nonprofits that may require more hands-on assistance during their fundraising efforts. - **Reviewers mention** that while Neon CRM has a strong feature set, some users experience challenges with configuration and setup. This can lead to a steeper learning curve compared to Fundraise Up, which is noted for its quick implementation process. - **G2 reviewers highlight** that Fundraise Up's pricing model, which operates on a "Pay As You Go" basis, is appealing for organizations that want flexibility without long-term commitments. In contrast, Neon CRM's starting price of $99 may be a barrier for smaller nonprofits. - **According to recent user feedback** , both platforms have strong reporting capabilities, but Fundraise Up edges out with higher ratings in this area. Users appreciate the detailed insights and analytics that help them track fundraising performance effectively. | | Fundraise Up | Neon CRM | |---|---|---| | **Star Rating** | 4.8 out of 5 | 4.2 out of 5 | | **Total Reviews** | 85 | 433 | | **Largest Market Segment** | Small-Business (65.9% of reviews) | Small-Business (88.9% of reviews) | | **Entry Level Price** | Pay As You Go | Starting at $99.00 Per Month | --- ## Top Pros & Cons ### Fundraise Up Pros: - Customer Support (16 reviews) - Ease of Use (15 reviews) Cons: - Limited Customization (4 reviews) - Missing Features (4 reviews) ### Neon CRM Pros: - Ease of Use (56 reviews) - Features (43 reviews) Cons: - Difficult Learning (20 reviews) - Not Intuitive (20 reviews) --- ## Ratings Comparison | Rating | Fundraise Up | Neon CRM | |---|---|---| | **Meets Requirements** | 9.5 (79 reviews) | 8.4 (351 reviews) | | **Ease of Use** | 9.5 (80 reviews) | 7.9 (354 reviews) | | **Ease of Setup** | 9.0 (70 reviews) | 7.7 (264 reviews) | | **Ease of Admin** | 9.3 (51 reviews) | 8.3 (249 reviews) | | **Quality of Support** | 9.9 (79 reviews) | 8.2 (339 reviews) | | **Has the product been a good partner in doing business?** | 9.7 (53 reviews) | 8.7 (250 reviews) | | **Product Direction (% positive)** | 10.0 (75 reviews) | 8.6 (331 reviews) | --- ## Pricing ### Fundraise Up #### Entry-Level Pricing Plan: Flexible, growth-aligned pricing Price: Pay As You Go Description: Fundraise Up uses a simple transaction-based pricing model, so your costs scale with your fundraising success. There are no annual contracts, monthly platform fees, or tiered plans. You only pay a platform fee on successful transactions, plus standard payment processing fees from Stripe or PayPal. Many organizations offset most or all transaction costs through optional donor fee coverage, helping maximize net revenue from every donation. All plans include access to Fundraise Up’s complete platform — with no feature gating or surprise add-ons. This flexible model is ideal for organizations of all sizes, from seasonal campaigns to year-round fundraising programs. Key Features: - All features included. From Checkout to Campaign Pages, real-time AI optimization to global payment methods — everything is included. No tiers. No restrictions. Just tools that help you raise more. [Learn more about Fundraise Up](https://www.g2.com/products/fundraise-up/reviews) #### Free Trial No ### Neon CRM #### Entry-Level Pricing Plan: Neon CRM Price: Starting at $99.00 Per Month Description: Get all the donor management, fundraising, and communication tools you need to turn individual data points into personal connections that drive sustainable growth. Key Features: - 360-Degree Constituent Management - Unlimited Users - Unlimited Forms [Browse all 4 editions](https://www.g2.com/products/neon-one-llc-neon-crm/pricing) #### Free Trial No --- ## Features Comparison By Category ### Fundraising | Product | Score | Reviews | |---|---|---| | **Fundraise Up** | 9.0/10 | 67 | | **Neon CRM** | 7.8/10 | 176 | #### Administration | Feature | Fundraise Up | Neon CRM | |---|---|---| | **Reporting** | 8.9 (50 reviews) | 8.1 (163 reviews) | | **Interaction Tracking** | 9.1 (48 reviews) | 8.2 (140 reviews) | | **Automation** | 9.0 (46 reviews) | 7.7 (148 reviews) | | **Donor Profiles** | 9.0 (48 reviews) | 8.6 (158 reviews) | #### Fundraising | Feature | Fundraise Up | Neon CRM | |---|---|---| | **Campaign Management** | 9.1 (52 reviews) | 8.4 (158 reviews) | | **Online Donation Portal** | 9.6 (64 reviews) | 8.7 (161 reviews) | | **Event Planning** | Feature Not Available | 7.4 (145 reviews) | | **Recurring Donations** | 9.6 (51 reviews) | 8.6 (158 reviews) | | **Peer-to-peer Fundraising** | 7.6 (42 reviews) | 6.9 (91 reviews) | | **Mobile Capabilities** | 9.1 (45 reviews) | 6.8 (111 reviews) | #### Marketing | Feature | Fundraise Up | Neon CRM | |---|---|---| | **Email Marketing** | Feature Not Available | 7.6 (143 reviews) | | **Direct Mail Tools** | Feature Not Available | 6.9 (120 reviews) | ### Donor Management | Product | Score | Reviews | |---|---|---| | **Fundraise Up** | 8.6/10 | 21 | | **Neon CRM** | 7.8/10 | 198 | #### Administration | Feature | Fundraise Up | Neon CRM | |---|---|---| | **User Dashboard** | 9.0 (17 reviews) | 8.3 (183 reviews) | | **Donor Profiles** | 9.3 (19 reviews) | 8.5 (180 reviews) | | **Reporting** | 9.2 (20 reviews) | 7.9 (181 reviews) | | **Templates** | 9.2 (20 reviews) | 7.3 (174 reviews) | | **Customization** | 9.1 (17 reviews) | 7.7 (177 reviews) | #### Donor Management | Feature | Fundraise Up | Neon CRM | |---|---|---| | **Moves Management** | 8.3 (14 reviews) | 7.1 (142 reviews) | | **Pledge Tracking** | 7.9 (16 reviews) | 7.3 (135 reviews) | | **E-Document Storage** | 8.0 (15 reviews) | 7.0 (137 reviews) | | **Acknowledgments & Communications** | 9.1 (17 reviews) | 8.4 (174 reviews) | #### Interoperability | Feature | Fundraise Up | Neon CRM | |---|---|---| | **Event Tracking** | 6.8 (14 reviews) | 7.9 (152 reviews) | | **Gift Tracking** | 7.8 (16 reviews) | 8.4 (145 reviews) | | **Fund Accounting** | 9.0 (16 reviews) | 7.7 (130 reviews) | ### Nonprofit CRM | Product | Score | Reviews | |---|---|---| | **Fundraise Up** | N/A | N/A | | **Neon CRM** | 7.3/10 | 239 | #### Constituent Management | Feature | Fundraise Up | Neon CRM | |---|---|---| | **Constituent Profiles** | Not enough data | 8.3 (191 reviews) ✓ Verified | | **Online Portal** | Not enough data | 7.7 (171 reviews) ✓ Verified | | **Donor Communications** | Not enough data | 8.1 (192 reviews) ✓ Verified | #### Marketing Automation | Feature | Fundraise Up | Neon CRM | |---|---|---| | **Email Marketing** | Not enough data | 7.4 (182 reviews) ✓ Verified | | **Lead Management** | Not enough data | 6.5 (135 reviews) ✓ Verified | | **Campaign Management** | Not enough data | 7.8 (166 reviews) ✓ Verified | | **Marketing ROI Analytics** | Not enough data | 6.4 (132 reviews) ✓ Verified | #### Workflow Automation | Feature | Fundraise Up | Neon CRM | |---|---|---| | **Donor Prospecting** | Not enough data | 6.3 (144 reviews) ✓ Verified | | **Data Entry** | Not enough data | 8.1 (187 reviews) ✓ Verified | | **Task Delegation** | Not enough data | 6.4 (144 reviews) ✓ Verified | #### Reporting & Analytics | Feature | Fundraise Up | Neon CRM | |---|---|---| | **Reporting** | Not enough data | 7.8 (196 reviews) ✓ Verified | | **Dashboards** | Not enough data | 8.1 (180 reviews) ✓ Verified | | **Automated Reports** | Not enough data | 7.4 (165 reviews) ✓ Verified | #### Integrations | Feature | Fundraise Up | Neon CRM | |---|---|---| | **Accounting** | Not enough data | 7.2 (151 reviews) ✓ Verified | | **Fundraising** | Not enough data | 8.3 (184 reviews) ✓ Verified | | **Grant Management** | Not enough data | 6.6 (143 reviews) ✓ Verified | | **Sales POS** | Not enough data | 6.0 (125 reviews) | #### Agentic AI - Nonprofit CRM | Feature | Fundraise Up | Neon CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Feature Not Available | | **Cross-system Integration** | Not enough data | Feature Not Available | ### Volunteer Management | Product | Score | Reviews | |---|---|---| | **Fundraise Up** | N/A | N/A | | **Neon CRM** | 7.5/10 | 59 | #### Volunteer Management | Feature | Fundraise Up | Neon CRM | |---|---|---| | **Opportunity Listings** | Not enough data | 7.2 (42 reviews) | | **Volunteer Tracking** | Not enough data | 7.9 (51 reviews) | | **Volunteer Scheduling** | Not enough data | 7.2 (41 reviews) | | **Volunteer Profiles** | Not enough data | 7.6 (43 reviews) | | **Document Management** | Not enough data | 7.1 (40 reviews) | #### Engagement & Communication Tools | Feature | Fundraise Up | Neon CRM | |---|---|---| | **Gamification** | Not enough data | 5.7 (34 reviews) | | **Mass Messaging** | Not enough data | 7.9 (46 reviews) | | **Donation Pages** | Not enough data | 8.4 (51 reviews) | | **Mobile Application** | Not enough data | 6.8 (39 reviews) | #### Administration | Feature | Fundraise Up | Neon CRM | |---|---|---| | **CRM Integration** | Not enough data | 8.3 (45 reviews) | | **Dashboards & Analytics** | Not enough data | 8.3 (49 reviews) | ### Professional Association Management | Product | Score | Reviews | |---|---|---| | **Fundraise Up** | N/A | N/A | | **Neon CRM** | N/A | N/A | #### Agentic AI - Professional Association Management | Feature | Fundraise Up | Neon CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Feature Not Available | | **Multi-step Planning** | Not enough data | Feature Not Available | | **Cross-system Integration** | Not enough data | Feature Not Available | | **Proactive Assistance** | Not enough data | Feature Not Available | | **Decision Making** | Not enough data | Feature Not Available | #### Membership Management | Feature | Fundraise Up | Neon CRM | |---|---|---| | **Member Self‑Service Portal** | Not enough data | Not enough data | | **Member Database** | Not enough data | Not enough data | | **Automated Dues & Renewals** | Not enough data | Not enough data | #### Events & Committees | Feature | Fundraise Up | Neon CRM | |---|---|---| | **Committee & Group Management** | Not enough data | Not enough data | | **Event Management & Registration** | Not enough data | Not enough data | | **Calendar & Scheduling Tools** | Not enough data | Not enough data | #### Financial & Operational Tools | Feature | Fundraise Up | Neon CRM | |---|---|---| | **Integration With Accounting Tools** | Not enough data | Not enough data | | **Email Marketing & Automated Communications** | Not enough data | Not enough data | | **Online Payments & Invoicing** | Not enough data | Not enough data | | **Reporting & Analytics** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Fundraising Software](https://www.g2.com/categories/fundraising), [Donor Management Software](https://www.g2.com/categories/donor-management) **Unique to Neon CRM (4):** [Admission-Based Nonprofit Software](https://www.g2.com/categories/admission-based-nonprofit), [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm), [Volunteer Management Software](https://www.g2.com/categories/volunteer-management), [Professional Association Management Software](https://www.g2.com/categories/professional-association-management) --- ## Reviewer Demographics ### By Company Size | Segment | Fundraise Up | Neon CRM | |---|---|---| | **Small-Business** | 65.9% | 88.9% | | **Mid-Market** | 30.6% | 9.9% | | **Enterprise** | 3.5% | 1.2% | ### By Industry #### Fundraise Up - **Non-Profit Organization Management:** 61.7% - **Fund-Raising:** 11.1% - **Marketing and Advertising:** 4.9% - **Media Production:** 3.7% - **Religious Institutions:** 2.5% - **Computer Software:** 2.5% - **Broadcast Media:** 1.2% - **Civic & Social Organization:** 1.2% - **Computer & Network Security:** 1.2% - **Education Management:** 1.2% - **Other:** 8.6% #### Neon CRM - **Non-Profit Organization Management:** 55.4% - **Performing Arts:** 4.0% - **Civic & Social Organization:** 3.5% - **Religious Institutions:** 3.5% - **Fund-Raising:** 2.5% - **Museums and Institutions:** 2.2% - **Education Management:** 2.2% - **Hospital & Health Care:** 2.0% - **Health, Wellness and Fitness:** 1.5% - **Individual & Family Services:** 1.5% - **Other:** 21.8% --- ## Alternatives ### Alternatives to Fundraise Up - [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2177 reviews) - [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1506 reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (914 reviews) - [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (418 reviews) - [GoFundMe Pro](https://www.g2.com/products/gofundme-pro/reviews) — 4.3/5 stars (147 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (566 reviews) - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (640 reviews) - [Zeffy](https://www.g2.com/products/zeffy/reviews) — 4.9/5 stars (1222 reviews) - [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (284 reviews) - [Bonterra OneCause](https://www.g2.com/products/bonterra-onecause/reviews) — 4.7/5 stars (511 reviews) ### Alternatives to Neon CRM - [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (284 reviews) - [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.3/5 stars (281 reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (914 reviews) - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (640 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (566 reviews) - [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2177 reviews) - [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews) - [Little Green Light](https://www.g2.com/products/little-green-light/reviews) — 4.4/5 stars (63 reviews) - [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (418 reviews) - [DonorSnap](https://www.g2.com/products/donorsnap/reviews) — 4.2/5 stars (130 reviews) --- ## Top Discussions ### Fundraise Up No discussions available for this product. ### Neon CRM - Title: [How do I take a screenshot of my login](https://www.g2.com/discussions/how-do-i-take-a-screenshot-of-my-login) — 1 comment, 1 upvote > **Top comment:** "Yes, Tristan is right! You can respond to comments from within the platform. https://slopeunblocked.co" - Title: [Is there a way to run a report so that every gift that has been made in a specific campaign can be listed with the total amount, instead of individual gifts listed?](https://www.g2.com/discussions/51451-is-there-a-way-to-run-a-report-so-that-every-gift-that-has-been-made-in-a-specific-campaign-can-be-listed-with-the-total-amount-instead-of-individual-gifts-listed) — 1 comment, 1 upvote > **Top comment:** "Hi Jessica! Thanks for your question. Here's the link to our support guide to reporting, where you'll find the answer..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/fundraise-up-vs-neon-one-llc-neon-crm)