# Fullstory vs Tealeaf by Acoustic Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Fullstory excels in providing a comprehensive understanding of user interactions, allowing teams to pinpoint where customers drop off. Users appreciate the ability to track specific experiences and make informed updates to improve performance.
- **Users say** that Tealeaf by Acoustic offers valuable session replay and heat map features, which are crucial for understanding customer interactions. Reviewers highlight its effectiveness in capturing session data across mobile and desktop platforms, making it a solid choice for monitoring user behavior.
- **Reviewers mention** that Fullstory's ease of use is a significant advantage, with many finding the interface intuitive for gathering insights. This user-friendly design helps product teams quickly identify issues without extensive training.
- **According to verified reviews** , Tealeaf by Acoustic faces challenges with implementation, as some users note that it can be complex to set up. However, once operational, it provides detailed insights into user navigation and interaction.
- **Users highlight** that Fullstory's robust support and documentation contribute to a smoother experience, with many praising the quality of assistance available when troubleshooting issues. This support is often cited as a key factor in user satisfaction.
- **G2 reviewers indicate** that while Tealeaf by Acoustic is favored by enterprise users, it may not be as accessible for mid-market companies compared to Fullstory, which has a broader appeal and a larger user base, reflected in its higher total number of reviews.



| | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 1,051 | 37 | 
| **Largest Market Segment** | Mid-Market (43.6% of reviews) | Enterprise (66.7% of reviews) | 
| **Entry Level Price** | Contact Us | No pricing available | 

---
## Top Pros & Cons

### Fullstory

Pros:
- Ease of Use (63 reviews)
- Insights (58 reviews)

Cons:
- Learning Curve (32 reviews)
- Limitations (27 reviews)

### Tealeaf by Acoustic

**Not enough data**

---
## Ratings Comparison
| Rating | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
  | **Meets Requirements** | 8.7 (891 reviews) | 8.3 (23 reviews) | 
  | **Ease of Use** | 8.3 (903 reviews) | 7.8 (23 reviews) | 
  | **Ease of Setup** | 8.4 (537 reviews) | 7.7 (16 reviews) | 
  | **Ease of Admin** | 8.7 (319 reviews) | 8.0 (16 reviews) | 
  | **Quality of Support** | 9.0 (690 reviews) | 8.3 (22 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (301 reviews) | 8.3 (16 reviews) | 
  | **Product Direction (% positive)** | 8.8 (850 reviews) | 7.3 (22 reviews) | 

---
## Pricing

### Fullstory

#### Entry-Level Pricing

Plan: Business

Price: Contact Us

Description: For teams that need total cross-functional clarity into their digital portfolio.

Key Features:
- Autocapture
- Session Insights
- Core Product Analytics

[Browse all 4 editions](https://www.g2.com/products/fullstory/pricing)

#### Free Trial

Yes

### Tealeaf by Acoustic

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Digital Analytics

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 7.9/10 | 341 |
| **Tealeaf by Acoustic** | N/A | N/A |

#### Metrics

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Sessions - Digital Analytics** | 8.5 (271 reviews) | Not enough data | 
| **Engagement** | 8.6 (265 reviews) | Not enough data | 
| **Entry and Exit Pages** | 8.3 (254 reviews) | Not enough data | 
| **Standard Event Tracking** | 8.7 (272 reviews) | Not enough data | 
| **Custom Event Tracking** | 8.4 (278 reviews) | Not enough data | 
| **Retention** | 7.8 (246 reviews) | Not enough data | 
| **Return** | 7.7 (246 reviews) | Not enough data | 
| **Conversions** | 8.2 (259 reviews) | Not enough data | 
| **Funnels** | 8.5 (261 reviews) | Not enough data | 

#### Reporting

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Real-Time Reporting** | 8.7 (276 reviews) | Not enough data | 
| **Trending** | 8.3 (264 reviews) | Not enough data | 
| **Retroactive Reporting** | 7.9 (263 reviews) | Not enough data | 
| **Segmentation** | 8.7 (268 reviews) | Not enough data | 
| **Mobile Reporting** | 7.9 (235 reviews) | Not enough data | 
| **Unification Across Devices** | 7.8 (241 reviews) | Not enough data | 
| **Custom Reports and Dashboards** | 8.4 (264 reviews) | Not enough data | 

#### Other

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **User Data** | 8.3 (265 reviews) | Not enough data | 
| **Site Search Reporting** | 7.8 (232 reviews) | Not enough data | 
| **Load Time Monitoring** | 8.0 (256 reviews) | Not enough data | 
| **Campaign Tracking** | 7.6 (227 reviews) | Not enough data | 
| **E-Commerce** | 7.4 (227 reviews) | Not enough data | 
| **Promotional Messages** | 6.6 (222 reviews) | Not enough data | 
| **Administration Alerts** | 7.6 (215 reviews) | Not enough data | 

#### Agentic AI - Digital Analytics

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Autonomous Task Execution** | 6.1 (11 reviews) | Not enough data | 
| **Cross-system Integration** | 6.5 (12 reviews) | Not enough data | 
| **Proactive Assistance** | 6.4 (13 reviews) | Not enough data | 
| **Decision Making** | 6.4 (13 reviews) | Not enough data | 

#### Administration

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **API / Integrations** | 7.5 (254 reviews) | Not enough data | 
| **QA Testing** | 7.8 (258 reviews) | Not enough data | 
| **Performance and Reliability** | 8.7 (272 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.3 (272 reviews) | Not enough data | 

### Mobile App Analytics

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 8.5/10 | 94 |
| **Tealeaf by Acoustic** | N/A | N/A |

#### User Identification

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Demographics** | 7.7 (75 reviews) | Not enough data | 
| **User Segmentation** | 8.5 (78 reviews) | Not enough data | 
| **Geolocation** | 8.8 (78 reviews) | Not enough data | 

#### Tracking & Reporting

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Custom Event Tracking** | 8.5 (77 reviews) | Not enough data | 
| **Real-Time Insights** | 9.0 (76 reviews) | Not enough data | 
| **Attribution** | 8.2 (75 reviews) | Not enough data | 
| **Dashboard** | 8.8 (80 reviews) | Not enough data | 
| **User Path Tracking** | 8.7 (82 reviews) | Not enough data | 
| **User Activity History** | 8.8 (81 reviews) | Not enough data | 

#### Metrics

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Engagement** | 8.8 (80 reviews) | Not enough data | 
| **Exit Tracking** | 8.5 (75 reviews) | Not enough data | 
| **Retention** | 8.2 (73 reviews) | Not enough data | 
| **Return** | 8.1 (74 reviews) | Not enough data | 
| **Conversions** | 8.7 (78 reviews) | Not enough data | 

### Session Replay

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 8.2/10 | 439 |
| **Tealeaf by Acoustic** | 8.2/10 | 8 |

#### User Behavior

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Click Tracking** | 9.0 (378 reviews) ✓ Verified | 8.7 (5 reviews) ✓ Verified | 
| **Mouse Movement ** | 8.6 (356 reviews) ✓ Verified | 8.0 (5 reviews) ✓ Verified | 
| **Frustration Tracking** | 8.5 (381 reviews) ✓ Verified | Not enough data | 

#### A/B Testing 

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Error and Bug Tracking** | 8.5 (358 reviews) ✓ Verified | Not enough data | 
| **Split URL Testing** | 8.1 (72 reviews) | Feature Not Available | 
| **Data Analysis** | 8.3 (363 reviews) ✓ Verified | 8.3 (5 reviews) ✓ Verified | 
| **Notes** | 8.2 (328 reviews) ✓ Verified | 7.3 (5 reviews) ✓ Verified | 

#### Visitor Information

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **User Identification** | 8.5 (368 reviews) ✓ Verified | 8.3 (5 reviews) ✓ Verified | 
| **Search Box** | 8.2 (366 reviews) ✓ Verified | 8.3 (5 reviews) ✓ Verified | 

#### Agentic AI - Session Replay

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Cross-system Integration** | 6.1 (25 reviews) | Not enough data | 

### Digital Adoption Platform

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 8.5/10 | 69 |
| **Tealeaf by Acoustic** | N/A | N/A |

#### User Analysis

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Survey Implementation** | 8.4 (40 reviews) | Not enough data | 
| **Data Analysis** | 8.1 (38 reviews) | Not enough data | 

#### User Support

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **User Segmentation** | 8.4 (42 reviews) | Not enough data | 
| **Multi-Language Support** | 8.0 (36 reviews) | Not enough data | 
| **Behavior-responsive Messaging** | 8.8 (38 reviews) | Not enough data | 

#### Walkthrough Type

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Audio-visual Walkthroughs** | Feature Not Available | Not enough data | 
| **Text Bubble Walkthroughs** | 9.1 (53 reviews) | Not enough data | 

#### Platform Basics - Digital Adoption Platform

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Integration** | Not enough data | Not enough data | 
| **Communications** | Not enough data | Not enough data | 

#### Analytics - Digital Adoption Platform

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Analytics** | Not enough data | Not enough data | 

#### Functions - Digital Adoption Platform

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Customer self-service** | Not enough data | Not enough data | 
| **In-app guidance** | Not enough data | Not enough data | 

#### Agentic AI - Digital Adoption Platform

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 7.1/10 | 232 |
| **Tealeaf by Acoustic** | N/A | N/A |

#### Product Analytics

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Account-Level Analytics** | 7.8 (190 reviews) | Not enough data | 
| **User-Level Analytics** | 8.6 (205 reviews) | Not enough data | 
| **Segmentation** | 8.5 (199 reviews) | Not enough data | 
| **Funnels** | 8.4 (213 reviews) | Not enough data | 
| **Alerts** | 7.3 (197 reviews) | Not enough data | 
| **Multi-Product Analytics** | 7.7 (175 reviews) | Not enough data | 
| **User Scoring** | 7.3 (189 reviews) | Not enough data | 
| **Integrations** | 7.5 (176 reviews) | Not enough data | 

#### Agentic AI - Product Analytics

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Autonomous Task Execution** | 5.2 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 5.2 (9 reviews) | Not enough data | 
| **Adaptive Learning** | 5.9 (9 reviews) | Not enough data | 
| **Proactive Assistance** | 5.2 (9 reviews) | Not enough data | 

#### Behavioral Analytics - Product Analytics

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Multi-Product Analytics** | Not enough data | Not enough data | 
| **User level Analytics** | Not enough data | Not enough data | 
| **Account level Analytics** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### AI driven optimization - Product Analytics

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **User scoring** | Not enough data | Not enough data | 
| **Adaptive learning** | Not enough data | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | 
| **Autonomous task execution** | Not enough data | Not enough data | 

### E-Commerce Analytics

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 6.4/10 | 90 |
| **Tealeaf by Acoustic** | N/A | N/A |

#### Analytics

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Reports** | 7.8 (76 reviews) | Not enough data | 
| **Dashboard** | 8.2 (83 reviews) | Not enough data | 
| **Web Analytics** | 8.4 (84 reviews) | Not enough data | 
| **Campaign Tracking** | 7.5 (78 reviews) | Not enough data | 
| **Customer Demographics** | 7.1 (77 reviews) | Not enough data | 
| **Predictive Analytics** | Feature Not Available | Not enough data | 

#### Administration

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Data Storage** | 7.8 (78 reviews) | Not enough data | 
| **A/B Testing** | 6.7 (80 reviews) | Not enough data | 
| **Integrations** | 7.2 (77 reviews) | Not enough data | 

#### Generative AI

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **AI Text Generation** | 5.8 (77 reviews) | Not enough data | 

#### Agentic AI - E-Commerce Analytics

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Multi-step Planning** | 4.2 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 4.2 (6 reviews) | Not enough data | 
| **Adaptive Learning** | 5.3 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 4.2 (6 reviews) | Not enough data | 
| **Decision Making** | 4.8 (7 reviews) | Not enough data | 

### Customer Data Platform (CDP)

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 7.3/10 | 100 |
| **Tealeaf by Acoustic** | N/A | N/A |

#### Data Sourcing

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Data Enrichment** | 7.4 (100 reviews) | Not enough data | 
| **Expandability** | 7.7 (98 reviews) | Not enough data | 
| **Content Marketing** | Feature Not Available | Not enough data | 
| **Multiple Devices** | 7.9 (99 reviews) | Not enough data | 

#### Intelligence

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Marketing Metrics** | 6.9 (97 reviews) | Not enough data | 
| **Predictive Modeling** | 6.8 (99 reviews) | Not enough data | 
| **Recommendation Engine** | 7.0 (96 reviews) | Not enough data | 

### Customer Journey Analytics

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | N/A | N/A |
| **Tealeaf by Acoustic** | N/A | N/A |

#### Platform Basics

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Dynamic Segmentation** | Not enough data | Not enough data | 
| **Journey Optimization** | Not enough data | Not enough data | 

#### Platform Data

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Journey Reporting** | Not enough data | Not enough data | 
| **Trends Reporting** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 
| **Advanced Data Filtering** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Journey Mapping** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Automated Alerts** | Not enough data | Not enough data | 

#### Agentic AI - Customer Journey Analytics

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 7.6/10 | 38 |
| **Tealeaf by Acoustic** | N/A | N/A |

#### Generative AI

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **AI Text Summarization** | 6.7 (10 reviews) | Not enough data | 

#### Self-Service Experience

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Knowledge Base** | Feature Not Available | Not enough data | 
| **Searchable Articles** | Feature Not Available | Not enough data | 
| **Community Forums** | Feature Not Available | Not enough data | 
| **Mobile Optimization** | 7.2 (24 reviews) | Not enough data | 
| **Personalization** | 7.9 (27 reviews) | Not enough data | 

#### Self-Service Platform

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Branding** | 8.1 (33 reviews) | Not enough data | 
| **Automation** | 8.9 (32 reviews) | Not enough data | 
| **Artificial Intelligence** | 6.3 (25 reviews) | Not enough data | 
| **Integrations** | 8.1 (27 reviews) | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Generative AI Infrastructure

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | N/A | N/A |
| **Tealeaf by Acoustic** | N/A | N/A |

#### Scalability and Performance - Generative AI Infrastructure

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **AI High Availability** | Not enough data | Not enough data | 
| **AI Model Training Scalability** | Not enough data | Not enough data | 
| **AI Inference Speed** | Not enough data | Not enough data | 

#### Cost and Efficiency - Generative AI Infrastructure

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **AI Cost per API Call** | Not enough data | Not enough data | 
| **AI Resource Allocation Flexibility** | Not enough data | Not enough data | 
| **AI Energy Efficiency** | Not enough data | Not enough data | 

#### Integration and Extensibility - Generative AI Infrastructure

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **AI Multi-cloud Support** | Not enough data | Not enough data | 
| **AI Data Pipeline Integration** | Not enough data | Not enough data | 
| **AI API Support and Flexibility** | Not enough data | Not enough data | 

#### Security and Compliance - Generative AI Infrastructure

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **AI GDPR and Regulatory Compliance** | Not enough data | Not enough data | 
| **AI Role-based Access Control** | Not enough data | Not enough data | 
| **AI Data Encryption** | Not enough data | Not enough data | 

#### Usability and Support - Generative AI Infrastructure

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **AI Documentation Quality** | Not enough data | Not enough data | 
| **AI Community Activity** | Not enough data | Not enough data | 

### Heatmap Tools

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 7.9/10 | 214 |
| **Tealeaf by Acoustic** | 8.3/10 | 10 |

#### Agentic AI - Heatmap Tools

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Autonomous Task Execution** | 6.7 (8 reviews) | Not enough data | 
| **Multi-step Planning** | 7.1 (7 reviews) | Not enough data | 
| **Cross-system Integration** | 7.1 (8 reviews) | Not enough data | 
| **Adaptive Learning** | 6.7 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.2 (6 reviews) | Not enough data | 
| **Decision Making** | 7.2 (6 reviews) | Not enough data | 

#### Analysis

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Conversion Opportunities** | 8.3 (179 reviews) | 7.7 (8 reviews) | 
| **Side-By-Side Analysis** | 8.3 (172 reviews) | 8.5 (8 reviews) | 
| **Mobile Device Analysis** | 8.2 (159 reviews) | 8.1 (7 reviews) | 
| **Data Quantification** | 8.1 (171 reviews) | 8.5 (8 reviews) | 
| **Webpage Element Analysis** | 8.7 (172 reviews) | 8.3 (6 reviews) | 

#### Reporting

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Heat Maps** | 8.9 (189 reviews) | 8.5 (8 reviews) | 
| **Session Replays** | 9.3 (199 reviews) | 8.5 (8 reviews) | 
| **Monitoring** | 8.7 (186 reviews) | 8.8 (8 reviews) | 
| **Data Segmentation** | 8.4 (173 reviews) | 8.1 (8 reviews) | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | N/A | N/A |
| **Tealeaf by Acoustic** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Mobile Analytics

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 8.5/10 | 85 |
| **Tealeaf by Acoustic** | N/A | N/A |

#### Metrics

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Engagement** | 8.8 (80 reviews) | Not enough data | 
| **Exit Tracking** | 8.5 (75 reviews) | Not enough data | 
| **Retention** | 8.2 (73 reviews) | Not enough data | 
| **Return** | 8.1 (74 reviews) | Not enough data | 
| **Conversions** | 8.7 (78 reviews) | Not enough data | 

### Mobile App Optimization

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 8.3/10 | 62 |
| **Tealeaf by Acoustic** | N/A | N/A |

#### Variation Testing

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **A/B Testing** | 7.5 (50 reviews) | Not enough data | 
| **WYSIWYG Editor** | 7.0 (48 reviews) | Not enough data | 
| **Conversion Goal** | 8.1 (49 reviews) | Not enough data | 
| **Percentage of Traffic** | 8.5 (51 reviews) | Not enough data | 
| **Confidence Level** | 7.7 (49 reviews) | Not enough data | 
| **Multivariant Testing** | 7.1 (47 reviews) | Not enough data | 

#### Reporting

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Segmentation** | 9.3 (55 reviews) | Not enough data | 
| **Reports and Dashboards** | 9.0 (54 reviews) | Not enough data | 

#### Personalization

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Standard Targeting** | 8.2 (52 reviews) | Not enough data | 
| **Custom Targeting** | 7.8 (48 reviews) | Not enough data | 
| **Data Segmentation** | 9.0 (52 reviews) | Not enough data | 

#### Administration

| Feature | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **API / Integrations** | 8.3 (48 reviews) | Not enough data | 
| **QA Testing** | 8.3 (47 reviews) | Not enough data | 
| **Performance and Reliability** | 9.3 (53 reviews) | Not enough data | 
| **User, Role, and Access Management** | 9.0 (53 reviews) | Not enough data | 

---
## Categories
**Shared Categories (3):** [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Session Replay Software](https://www.g2.com/categories/session-replay), [Heatmap Tools](https://www.g2.com/categories/heatmap-tools)

**Unique to Fullstory (9):** [Generative AI Infrastructure Software](https://www.g2.com/categories/generative-ai-infrastructure), [SAP Store Software](https://www.g2.com/categories/sap-store), [E-Commerce Analytics Software](https://www.g2.com/categories/e-commerce-analytics), [Customer Data Platforms (CDP)](https://www.g2.com/categories/customer-data-platform-cdp), [Mobile App Analytics Tools](https://www.g2.com/categories/mobile-app-analytics), [Mobile App Optimization Software](https://www.g2.com/categories/mobile-app-optimization), [Digital Analytics Software](https://www.g2.com/categories/digital-analytics), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform)

**Unique to Tealeaf by Acoustic (1):** [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Fullstory | Tealeaf by Acoustic | 
|---|---|---|
| **Small-Business** | 38.1% | 18.2% | 
| **Mid-Market** | 43.6% | 15.2% | 
| **Enterprise** | 18.3% | 66.7% | 

### By Industry

#### Fullstory

- **Computer Software:** 22.5%
- **Information Technology and Services:** 10.9%
- **Financial Services:** 7.8%
- **Marketing and Advertising:** 5.6%
- **Retail:** 5.2%
- **Insurance:** 3.3%
- **Internet:** 3.1%
- **Leisure, Travel & Tourism:** 2.1%
- **Education Management:** 2.1%
- **Computer & Network Security:** 1.9%
- **Other:** 35.5%

#### Tealeaf by Acoustic

- **Telecommunications:** 18.2%
- **Financial Services:** 18.2%
- **Insurance:** 9.1%
- **Information Technology and Services:** 9.1%
- **Leisure, Travel & Tourism:** 6.1%
- **Health, Wellness and Fitness:** 6.1%
- **Computer Software:** 6.1%
- **Utilities:** 3.0%
- **Retail:** 3.0%
- **Pharmaceuticals:** 3.0%
- **Other:** 18.2%

---
## Alternatives

### Alternatives to Fullstory

- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) — 4.4/5 stars (1097 reviews)
- [Smartlook](https://www.g2.com/products/smartlook/reviews) — 4.6/5 stars (874 reviews)
- [Contentsquare](https://www.g2.com/products/contentsquare/reviews) — 4.6/5 stars (639 reviews)
- [LogRocket](https://www.g2.com/products/logrocket/reviews) — 4.6/5 stars (2387 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1805 reviews)
- [Mouseflow](https://www.g2.com/products/mouseflow/reviews) — 4.6/5 stars (690 reviews)
- [Lucky Orange](https://www.g2.com/products/lucky-orange/reviews) — 4.6/5 stars (371 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)
- [Quantum Metric](https://www.g2.com/products/quantum-metric/reviews) — 4.6/5 stars (274 reviews)

### Alternatives to Tealeaf by Acoustic

- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [Quantum Metric](https://www.g2.com/products/quantum-metric/reviews) — 4.6/5 stars (274 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)
- [Contentsquare](https://www.g2.com/products/contentsquare/reviews) — 4.6/5 stars (639 reviews)
- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1364 reviews)
- [LogRocket](https://www.g2.com/products/logrocket/reviews) — 4.6/5 stars (2387 reviews)
- [Smartlook](https://www.g2.com/products/smartlook/reviews) — 4.6/5 stars (874 reviews)
- [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) — 4.4/5 stars (1097 reviews)
- [Adobe Campaign](https://www.g2.com/products/adobe-campaign/reviews) — 4.1/5 stars (347 reviews)
- [Lucky Orange](https://www.g2.com/products/lucky-orange/reviews) — 4.6/5 stars (371 reviews)

---
## Top Discussions

### Fullstory

- Title: [Is there a possibility to add videos or images to the popups?](https://www.g2.com/discussions/is-there-a-possibility-to-add-videos-or-images-to-the-popups) — 2 comments, 1 upvote
  > **Top comment:** "I have seen the media upload. Now is it possible to add buttons to smart tips?"
- Title: [What is Session Replay?](https://www.g2.com/discussions/what-is-session-replay) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Session replay is the reproduction of a user’s interactions on a website or web application exactly or as closely as possible to how the user actually..."
- Title: [Is there anything FullStory doesn't support?](https://www.g2.com/discussions/is-there-anything-fullstory-doesn-t-support) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Alas, there are still a few things we can't do. This isn't necessarily an exhaustive list, since new technology is constantly popping up, but these are the..."
- Title: [What is FullStory used for?](https://www.g2.com/discussions/what-is-fullstory-used-for) — 1 comment, 1 upvote
  > **Top comment:** "FullStory is used for analysing user behaviour on websites and apps. It records user sessions, showing how visitors interact, helping businesses fix issues,..."
- Title: [What is Usetiful used for?](https://www.g2.com/discussions/what-is-usetiful-used-for) — 1 comment
  > **Top comment:** "Usetiful is a software platform designed to create and manage interactive onboarding and user guidance experiences for web applications and websites. It is..."

### Tealeaf by Acoustic

- Title: [What is acoustic tealeaf?](https://www.g2.com/discussions/ibm-tealeaf-customer-experience-what-is-acoustic-tealeaf) — 1 comment
  > **Top comment:** "For the best answer on that, it's best to look directly the acoustic help section.  Link is..."
- Title: [What is tealeaf used for?](https://www.g2.com/discussions/what-is-tealeaf-used-for) — 1 comment
  > **Top comment:** "Tealeaf by Acoustic helps the developer to know more about what the customer is doing or did on the website or in a particular session in real time. It is..."
- Title: [What is the most useful feature that most customers impressed out of v10 features.](https://www.g2.com/discussions/what-is-the-most-useful-feature-that-most-customers-impressed-out-of-v10-features) — 1 comment, 1 upvote
  > **Top comment:** "Hi Madhu,

Thanks for your question - 

By far, the most anticipated and exciting feature of v10 is Enhanced Native Mobile Replay.  This gives customers..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/fullstory-vs-tealeaf-by-acoustic)