G2 reviewers report that Siteimprove excels in user-friendliness, with many users appreciating its intuitive design and layout. One user mentioned that it has become their "daily companion for identifying and monitoring quality improvements," highlighting how easy it is to navigate the platform.
Users say that Fullstory provides valuable insights into customer behavior, allowing teams to validate survey feedback by observing real user interactions. Reviewers noted that it is "incredibly useful and detailed for complex enterprise use cases," making it a strong choice for organizations needing in-depth analysis.
According to verified reviews, Siteimprove stands out for its robust reporting capabilities. Users have praised its report UI, stating that it allows them to gather any data related to their websites effectively, which is crucial for tracking enhancements and ensuring accessibility.
Reviewers mention that Fullstory's ability to track user journeys and identify errors is a significant advantage. Users find it "super easy to find a user via email or identity criteria," which simplifies troubleshooting and enhances the overall user experience.
G2 reviewers highlight that Siteimprove offers exceptional support, with a high quality of assistance reported by users. One reviewer noted that the platform has been a "good partner in doing business," reflecting the positive experiences many have had with their support team.
Users express mixed feelings about Fullstory's ease of use compared to Siteimprove. While Fullstory is praised for its detailed insights, some users find it less intuitive, with one noting that it can be challenging to set up, especially for those unfamiliar with complex analytics tools.
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For teams that need total cross-functional clarity into their digital portfolio.
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Official Response from Fullstory
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