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# Fullstory vs Quantum Metric Comparison - What are their main differences?

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Pricing

**Fullstory**
Free Trial

**Contact Vendor for Pricing** · Data Direct

**Contact Vendor for Pricing** · Business

**Contact Vendor for Pricing** · Advanced

**Contact Vendor for Pricing** · Enterprise

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**Quantum Metric**

**$25,000.00** per\_feature Per Year · Basic

**Pricing Insights**
from reviews

Perceived Cost

**Fullstory**
$$$$$

**Quantum Metric**
$$$$$

Average Discount

**Fullstory**
11%

**Quantum Metric**
23%12% more

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**Fullstory** 6 months
Based on 100 responses

**Quantum Metric** 6 months
Based on 100 responses

Return on Investment

**Fullstory** 6 months
Based on 100 responses

**Quantum Metric** 6 months
Based on 100 responses

 ![Fullstory](https://images.g2crowd.com/uploads/product/hd_favicon/25da526f26fb19d775e4c307ca88eaee/fullstory.svg "Fullstory")

 ![Quantum Metric](https://images.g2crowd.com/uploads/product/hd_favicon/fa669163b2caf101b9d8a43b8845997b/quantum-metric.svg "Quantum Metric")

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**Pros & Cons**
from reviews

**Fullstory**
[
Ease of Use (63)
](https://www.g2.com/products/fullstory/reviews?filters%5Bsentiment_snippet%5D=1537564&qs=pros-and-cons#reviews)[
Insights (58)
](https://www.g2.com/products/fullstory/reviews?filters%5Bsentiment_snippet%5D=1539791&qs=pros-and-cons#reviews)[
Learning Curve (32)
](https://www.g2.com/products/fullstory/reviews?filters%5Bsentiment_snippet%5D=1539669&qs=pros-and-cons#reviews)[
Limitations (27)
](https://www.g2.com/products/fullstory/reviews?filters%5Bsentiment_snippet%5D=1539871&qs=pros-and-cons#reviews)

**Quantum Metric**
[
Insights (14)
](https://www.g2.com/products/quantum-metric/reviews?filters%5Bsentiment_snippet%5D=1274052&qs=pros-and-cons#reviews)[
Ease of Use (12)
](https://www.g2.com/products/quantum-metric/reviews?filters%5Bsentiment_snippet%5D=1274787&qs=pros-and-cons#reviews)[
Learning Curve (8)
](https://www.g2.com/products/quantum-metric/reviews?filters%5Bsentiment_snippet%5D=1275465&qs=pros-and-cons#reviews)[
Steep Learning Curve (7)
](https://www.g2.com/products/quantum-metric/reviews?filters%5Bsentiment_snippet%5D=1274404&qs=pros-and-cons#reviews)

Integrations

**Fullstory**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a7938ffd6497884772dc39786f9e1e2/adobe-adobe-target.png "Product Avatar Image")

Adobe Target

](https://www.g2.com/products/adobe-adobe-target/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a70c0e0f26ded6f6c6813e514d2fa20/claude.png "Product Avatar Image")

Claude

](https://www.g2.com/products/claude/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9803d39be140521184fda3ea825efa01/digistorm-funnel.png "Product Avatar Image")

Digistorm Funnel

](https://www.g2.com/products/digistorm-funnel/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fc38d13d86ec989766c2af9c35cb27f8/dynamic-yield.png "Product Avatar Image")

Dynamic Yield

](https://www.g2.com/products/dynamic-yield/reviews)[
View all
](https://www.g2.com/products/fullstory/integrations)

**Quantum Metric**
Not enough data

Screenshots

**Fullstory**
 ![Fullstory screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/136918/Data-Studio.gif)

**Quantum Metric**
 ![Quantum Metric screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1376748/4-Felix-ai-carousel-pm-cover.png)

**Ratings**
from reviews

Meets Requirements

**Fullstory**

**8.7** /10

Based on 894 responses

**Quantum Metric**

**8.7** /10

Based on 230 responses

Ease of Use

**Fullstory**

**8.3** /10

Based on 906 responses

**Quantum Metric**

**8.2** /10

Based on 231 responses

Ease of Setup

**Fullstory**

**8.4** /10

Based on 540 responses

**Quantum Metric**

**8.2** /10

Based on 98 responses

Ease of Admin

**Fullstory**

**8.7** /10

Based on 320 responses

**Quantum Metric**

**8.2** /10

Based on 80 responses

Quality of Support

**Fullstory**

**9.0** /10

Based on 692 responses

**Quantum Metric**

**9.4** /10

Based on 217 responses

Has the product been a good partner in doing business?

**Fullstory**

**9.0** /10

Based on 302 responses

**Quantum Metric**

**9.6** /10

Based on 78 responses

Product Direction (% positive)

**Fullstory**

**8.8** /10

Based on 853 responses

**Quantum Metric**

**9.2** /10

Based on 215 responses

**Features**
ratings from reviews

Digital Analytics

**7.9** /10

Based on 341 responses

**8.5** /10

Based on 131 responses

Mobile App Analytics

**8.5** /10

Based on 94 responses

**8.4** /10

Based on 36 responses

Session Replay

**8.2** /10

Based on 442 responses

**8.4** /10

Based on 155 responses

Uncover more feature rated insights from real users to improve your shopping experience.

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Product Analytics

**7.1** /10

Based on 233 responses

**7.7** /10

Based on 58 responses

Heatmap Tools

**8.0** /10

Based on 215 responses

**8.6** /10

Based on 82 responses

Mobile Analytics

**8.5** /10

Based on 85 responses

**8.4** /10

Based on 35 responses

Digital Adoption Platform

**8.5** /10

Based on 69 responses

Not enough data

E-Commerce Analytics

**6.4** /10

Based on 90 responses

Not enough data

Customer Data Platform (CDP)

**7.3** /10

Based on 100 responses

Not enough data

Customer Journey Analytics

Not enough data

**8.1** /10

Based on 97 responses

Customer Self-Service

**7.6** /10

Based on 38 responses

Not enough data

Mobile App Optimization

**8.3** /10

Based on 63 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
38.0%

Mid-Market(51-1000 emp.)
43.8%

Enterprise(\> 1000 emp.)
18.2%

Small-Business(50 or fewer emp.)
38.0%

Mid-Market(51-1000 emp.)
43.8%

Enterprise(\> 1000 emp.)
18.2%

Small-Business(50 or fewer emp.)
12.6%

Mid-Market(51-1000 emp.)
24.5%

Enterprise(\> 1000 emp.)
62.8%

Small-Business(50 or fewer emp.)
12.6%

Mid-Market(51-1000 emp.)
24.5%

Enterprise(\> 1000 emp.)
62.8%

**Reviewers' Industry**

[![Fullstory](https://images.g2crowd.com/uploads/product/hd_favicon/25da526f26fb19d775e4c307ca88eaee/fullstory.svg "Fullstory")](https://www.g2.com/products/fullstory/reviews)
Fullstory

Computer Software
22.6%

Information Technology and Services
11.0%

Financial Services
7.8%

Marketing and Advertising
5.6%

Retail
5.2%

Other
47.9%

[![Quantum Metric](https://images.g2crowd.com/uploads/product/hd_favicon/fa669163b2caf101b9d8a43b8845997b/quantum-metric.svg "Quantum Metric")](https://www.g2.com/products/quantum-metric/reviews)
Quantum Metric

Retail
16.9%

Telecommunications
15.1%

Financial Services
10.3%

Airlines/Aviation
8.8%

Insurance
5.9%

Other
43.0%

Alternatives

**Fullstory Alternatives**

 ![Glassbox](https://images.g2crowd.com/uploads/product/hd_favicon/0e92ee7cb332bc287c7337ecd9f352be/glassbox.svg "Glassbox")

[
Glassbox
](/products/glassbox/reviews)

 ![Heap by Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/88d6685d7cf4f7cc4439e35562551831/heap-by-contentsquare.svg "Heap by Contentsquare")

[
Heap by Contentsquare
](/products/heap-by-contentsquare/reviews)

 ![Smartlook](https://images.g2crowd.com/uploads/product/hd_favicon/1539616598/smartlook.svg "Smartlook")

[
Smartlook
](/products/smartlook/reviews)

 ![Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/65e33ca9d459546fe0def649d5bfb459/contentsquare.svg "Contentsquare")

[
Contentsquare
](/products/contentsquare/reviews)

**Quantum Metric Alternatives**

 ![Glassbox](https://images.g2crowd.com/uploads/product/hd_favicon/0e92ee7cb332bc287c7337ecd9f352be/glassbox.svg "Glassbox")

[
Glassbox
](/products/glassbox/reviews)

 ![Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/65e33ca9d459546fe0def649d5bfb459/contentsquare.svg "Contentsquare")

[
Contentsquare
](/products/contentsquare/reviews)

 ![Hotjar by Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/882f58fdd9f66f7fb6f26e4c3ecabed8/hotjar-by-contentsquare.svg "Hotjar by Contentsquare")

[
Hotjar by Contentsquare
](/products/hotjar-by-contentsquare/reviews)

 ![Smartlook](https://images.g2crowd.com/uploads/product/hd_favicon/1539616598/smartlook.svg "Smartlook")

[
Smartlook
](/products/smartlook/reviews)

## Fullstory vs Quantum Metric FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Fullstory vs Quantum Metric?

Fullstory and Quantum Metric differ most clearly in their reviewer-cited strengths, with Fullstory leading on ease of use and Quantum Metric on quality of support.

| [Fullstory](https://www.g2.com/products/fullstory/reviews) | [Quantum Metric](https://www.g2.com/products/quantum-metric/reviews) |
| --- | --- |
| 4.5/5 (1,052 reviews) | 4.6/5 (276 reviews) |
| Mid-Market | Enterprise |
| 8.3 | 8.2 |
| 9.0 | 9.4 |
| Ease of Use (55 all-time mentions) | Quality of Support (recent reviews, 7.0 score) |

### How do the pricing models of Fullstory and Quantum Metric compare?

Fullstory and Quantum Metric are rated at parity for value, with no significant difference in reviewer satisfaction on price or cost.

- **Fullstory:** In recent reviews, several reviewers note that Fullstory can become expensive at scale, but many highlight the value of its robust analytics and session replay features.
- **Quantum Metric:** Reviewers describe Quantum Metric as providing strong value for its depth of insights and real-time analytics, with some noting the platform's pricing is justified by its capabilities.

### What are the best alternatives to Fullstory and Quantum Metric?

The top three alternatives to Fullstory and Quantum Metric are Glassbox, Heap by Contentsquare, and Contentsquare.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Fullstory](https://www.g2.com/products/fullstory/reviews) | 4.5/5 (1,052 reviews) | Mid-Market | Can become expensive at scale | Ease of Use (55 all-time mentions) |
| [Quantum Metric](https://www.g2.com/products/quantum-metric/reviews) | 4.6/5 (276 reviews) | Enterprise | Pricing justified by depth of insights | Quality of Support (recent reviews, 7.0 score) |
| [Glassbox](https://www.g2.com/products/glassbox/reviews) | 4.9/5 (809 reviews) | Enterprise | — | Session Replay and Analytics |
| [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) | 4.4/5 (1,097 reviews) | Mid-Market | — | Automatic Data Capture |
| [Contentsquare](https://www.g2.com/products/contentsquare/reviews) | 4.6/5 (640 reviews) | Enterprise | — | Comprehensive Analytics |

### Which Session Replay features should I prioritize when comparing Fullstory and Quantum Metric?

Buyers comparing Fullstory and Quantum Metric should prioritize Session Replay, Ease of Use, Insights, Customer Support, and Data Analytics.

- **Session Replay:** Fullstory (33 all-time mentions), Quantum Metric (10 all-time mentions)
- **Ease of Use:** Fullstory (55 all-time mentions, 8.3 score), Quantum Metric (12 all-time mentions, 8.2 score)
- **Insights:** Fullstory (51 all-time mentions), Quantum Metric (14 all-time mentions)
- **Customer Support:** Fullstory (45 all-time mentions, 9.0 score), Quantum Metric (recent reviews, 9.4 score)
- **Data Analytics:** Fullstory (36 all-time mentions), Quantum Metric (8 all-time mentions)

### What are the pros and cons of Fullstory vs Quantum Metric?

Fullstory's headline strength is ease of use, while Quantum Metric's is quality of support.

- **Fullstory strengths:** Ease of Use (55 all-time mentions), Insights (51), Customer Support (45), Helpful (38), Data Analytics (36), Session Replay (33), User Behavior Tracking (30), Intuitive (21)
- **Fullstory trade-offs:** Learning Curve (25), Limitations (24), Can become expensive at scale (recent reviews)
- **Quantum Metric strengths:** Insights (14), Ease of Use (12), Session Replay (10), Analytics (8), Helpful (6), User Behavior Tracking (6), Data Visualization (5), Quality of Support (recent reviews, 9.4 score)
- **Quantum Metric trade-offs:** Learning Curve (8), Steep Learning Curve (7), Search Difficulty (6), Session Management (6), Replay Issues (5), Interface can be less intuitive (recent reviews)

### Is Fullstory or Quantum Metric better for small businesses?

Fullstory is a better fit for small businesses, as its largest reviewer segment is Mid-Market with strong small-business sentiment, while Quantum Metric is more focused on Enterprise.

- **Fullstory:** Largest segment is Mid-Market; reviewers highlight ease of use and quick setup as benefits for smaller teams.
- **Quantum Metric:** Largest segment is Enterprise; reviewers note a steeper learning curve and more complex onboarding, which may be less ideal for small businesses.

### Which Session Replay platform has better integrations?

Fullstory is favored for integrations, with reviewers citing more integration mentions than Quantum Metric.

- **Fullstory:** Integrates with Snowflake (2 all-time mentions) and Claude (1 recent mention); reviewers also mention Slack integration as valuable.
- **Quantum Metric:** Reviewers mention integration with Adobe and ticketing tools, but with fewer all-time mentions and less frequency in recent reviews.

### How do Fullstory and Quantum Metric compare on customer support?

Quantum Metric leads Fullstory on Quality of Support by 0.4 points, a material difference per G2 scores.

- **Fullstory:** Reviewers consistently praise the support team, with 45 all-time mentions and a 9.0 Quality of Support score.
- **Quantum Metric:** Reviewers highlight responsive and knowledgeable support, with a 9.4 Quality of Support score and frequent recent praise for support experiences.

### Which is easier to implement, Fullstory or Quantum Metric?

Fullstory and Quantum Metric score within a tenth of a point on Ease of Setup, indicating parity in implementation experience.

- **Fullstory:** Reviewers describe setup as straightforward, especially for web, with an 8.3 Ease of Setup score and 21 all-time mentions of easy setup.
- **Quantum Metric:** Reviewers note setup is generally easy but mention a learning curve for advanced features, with an 8.2 Ease of Setup score.

### Which product has better Sessions?

Fullstory and Quantum Metric both deliver strong Sessions features, with Fullstory leading in all-time reviewer mentions.

- **Fullstory:** Session Replay (33 all-time mentions), Ease of Use (55), and high reviewer satisfaction with session analysis and sharing capabilities.
- **Quantum Metric:** Session Replay (10 all-time mentions), with reviewers highlighting the usefulness of session replays for identifying user friction and technical issues.