# Fullstory vs Quantum Metric Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Fullstory excels in providing a comprehensive view of customer interactions, allowing teams to pinpoint where users drop off. Users appreciate features like session tracking and custom event creation, which help in understanding user behavior and improving product design.
- **Users say** Quantum Metric shines in its ability to quickly identify bugs, with one reviewer noting that it helped uncover a costly issue almost immediately. The integration of the Felix AI feature is also highlighted as a valuable tool for enhancing analytics and understanding user experience.
- **Reviewers mention** that Fullstory's implementation process is straightforward, making it easier for teams to get started. The intuitive onboarding experience is frequently praised, which contrasts with Quantum Metric's more complex setup that some users find challenging.
- **According to verified reviews** , Fullstory's support quality is highly rated, with users noting the availability of technical information during customer sessions, which aids in troubleshooting. In comparison, while Quantum Metric also receives good support ratings, Fullstory's users feel more empowered by the insights provided.
- **Users highlight** that both platforms offer valuable session replay features, but Fullstory's replays are often described as more user-friendly and insightful. Reviewers appreciate the visual representation of customer experiences, which helps in identifying isolated issues versus widespread problems.
- **G2 reviewers indicate** that while both products have similar scores for ease of use, Fullstory's overall user satisfaction is significantly higher. Users find it easier to gather insights and make data-driven decisions, which is crucial for enhancing product performance and user engagement.



| | Fullstory | Quantum Metric | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 1,050 | 271 | 
| **Largest Market Segment** | Mid-Market (43.5% of reviews) | Enterprise (62.4% of reviews) | 
| **Entry Level Price** | Contact Us | No pricing available | 

---
## Top Pros & Cons

### Fullstory

Pros:
- Ease of Use (55 reviews)
- Insights (51 reviews)

Cons:
- Learning Curve (25 reviews)
- Limitations (24 reviews)

### Quantum Metric

Pros:
- Insights (9 reviews)
- Session Replay (7 reviews)

Cons:
- Learning Curve (5 reviews)
- Session Issues (4 reviews)

---
## Ratings Comparison
| Rating | Fullstory | Quantum Metric | 
|---|---|---|
  | **Meets Requirements** | 8.7 (890 reviews) | 8.7 (224 reviews) | 
  | **Ease of Use** | 8.3 (902 reviews) | 8.2 (225 reviews) | 
  | **Ease of Setup** | 8.4 (536 reviews) | 8.2 (94 reviews) | 
  | **Ease of Admin** | 8.7 (319 reviews) | 8.2 (76 reviews) | 
  | **Quality of Support** | 9.0 (689 reviews) | 9.4 (211 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (301 reviews) | 9.6 (74 reviews) | 
  | **Product Direction (% positive)** | 8.8 (850 reviews) | 9.2 (212 reviews) | 

---
## Pricing

### Fullstory

#### Entry-Level Pricing

Plan: Business

Price: Contact Us

Description: For teams that need total cross-functional clarity into their digital portfolio.

Key Features:
- Autocapture
- Session Insights
- Core Product Analytics

[Browse all 4 editions](https://www.g2.com/products/fullstory/pricing)

#### Free Trial

Yes

### Quantum Metric

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Digital Analytics

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 7.9/10 | 341 |
| **Quantum Metric** | 8.4/10 | 129 |

#### Metrics

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Sessions - Digital Analytics** | 8.5 (271 reviews) | 8.9 (116 reviews) | 
| **Engagement** | 8.6 (265 reviews) | 8.7 (109 reviews) | 
| **Entry and Exit Pages** | 8.3 (254 reviews) | 8.4 (110 reviews) | 
| **Standard Event Tracking** | 8.7 (272 reviews) | 8.8 (112 reviews) | 
| **Custom Event Tracking** | 8.4 (278 reviews) | 8.7 (114 reviews) | 
| **Retention** | 7.8 (246 reviews) | 8.0 (96 reviews) | 
| **Return** | 7.7 (246 reviews) | 8.1 (94 reviews) | 
| **Conversions** | 8.2 (259 reviews) | 8.4 (108 reviews) | 
| **Funnels** | 8.5 (261 reviews) | 8.4 (109 reviews) | 

#### Reporting

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Real-Time Reporting** | 8.7 (276 reviews) | 8.6 (112 reviews) | 
| **Trending** | 8.3 (264 reviews) | 8.4 (107 reviews) | 
| **Retroactive Reporting** | 7.9 (263 reviews) | 8.1 (96 reviews) | 
| **Segmentation** | 8.7 (268 reviews) | 8.7 (103 reviews) | 
| **Mobile Reporting** | 7.9 (235 reviews) | 8.4 (96 reviews) | 
| **Unification Across Devices** | 7.8 (241 reviews) | 8.2 (91 reviews) | 
| **Custom Reports and Dashboards** | 8.4 (264 reviews) | 8.4 (109 reviews) | 

#### Other

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **User Data** | 8.3 (265 reviews) | 8.6 (105 reviews) | 
| **Site Search Reporting** | 7.8 (232 reviews) | 8.3 (97 reviews) | 
| **Load Time Monitoring** | 8.0 (256 reviews) | 8.3 (101 reviews) | 
| **Campaign Tracking** | 7.6 (227 reviews) | 8.0 (85 reviews) | 
| **E-Commerce** | 7.4 (227 reviews) | 8.5 (95 reviews) | 
| **Promotional Messages** | 6.6 (222 reviews) | 7.9 (78 reviews) | 
| **Administration Alerts** | 7.6 (215 reviews) | 7.9 (86 reviews) | 

#### Agentic AI - Digital Analytics

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Autonomous Task Execution** | 6.1 (11 reviews) | Not enough data | 
| **Cross-system Integration** | 6.5 (12 reviews) | Not enough data | 
| **Proactive Assistance** | 6.4 (13 reviews) | Not enough data | 
| **Decision Making** | 6.4 (13 reviews) | Not enough data | 

#### Administration

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **API / Integrations** | 7.5 (254 reviews) | 8.2 (79 reviews) | 
| **QA Testing** | 7.8 (258 reviews) | 8.5 (80 reviews) | 
| **Performance and Reliability** | 8.7 (272 reviews) | 8.5 (94 reviews) | 
| **User, Role, and Access Management** | 8.3 (272 reviews) | 8.7 (91 reviews) | 

### Mobile App Analytics

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 8.5/10 | 94 |
| **Quantum Metric** | 8.4/10 | 35 |

#### User Identification

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Demographics** | 7.7 (75 reviews) | 8.1 (27 reviews) | 
| **User Segmentation** | 8.5 (78 reviews) | 8.5 (28 reviews) | 
| **Geolocation** | 8.8 (78 reviews) | 8.5 (26 reviews) | 

#### Tracking & Reporting

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Custom Event Tracking** | 8.5 (77 reviews) | 8.8 (31 reviews) | 
| **Real-Time Insights** | 9.0 (76 reviews) | 8.3 (31 reviews) | 
| **Attribution** | 8.2 (75 reviews) | 8.2 (26 reviews) | 
| **Dashboard** | 8.8 (80 reviews) | 8.4 (31 reviews) | 
| **User Path Tracking** | 8.7 (82 reviews) | 8.6 (27 reviews) | 
| **User Activity History** | 8.8 (81 reviews) | 8.4 (29 reviews) | 

#### Metrics

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Engagement** | 8.8 (80 reviews) | 8.8 (33 reviews) | 
| **Exit Tracking** | 8.5 (75 reviews) | 8.4 (33 reviews) | 
| **Retention** | 8.2 (73 reviews) | 8.3 (33 reviews) | 
| **Return** | 8.1 (74 reviews) | 8.2 (32 reviews) | 
| **Conversions** | 8.7 (78 reviews) | 8.4 (30 reviews) | 

### Session Replay

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 8.2/10 | 438 |
| **Quantum Metric** | 8.4/10 | 150 |

#### User Behavior

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Click Tracking** | 9.0 (378 reviews) ✓ Verified | 8.9 (137 reviews) ✓ Verified | 
| **Mouse Movement ** | 8.6 (356 reviews) ✓ Verified | 8.4 (122 reviews) ✓ Verified | 
| **Frustration Tracking** | 8.5 (380 reviews) ✓ Verified | 8.6 (135 reviews) ✓ Verified | 

#### A/B Testing 

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Error and Bug Tracking** | 8.5 (358 reviews) ✓ Verified | 8.7 (123 reviews) ✓ Verified | 
| **Split URL Testing** | 8.1 (72 reviews) | 8.0 (95 reviews) ✓ Verified | 
| **Data Analysis** | 8.3 (362 reviews) ✓ Verified | 8.6 (119 reviews) ✓ Verified | 
| **Notes** | 8.2 (328 reviews) ✓ Verified | 7.4 (85 reviews) ✓ Verified | 

#### Visitor Information

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **User Identification** | 8.5 (368 reviews) ✓ Verified | 8.4 (133 reviews) ✓ Verified | 
| **Search Box** | 8.2 (366 reviews) ✓ Verified | 8.4 (131 reviews) ✓ Verified | 

#### Agentic AI - Session Replay

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Cross-system Integration** | 6.1 (25 reviews) | Not enough data | 

### Digital Adoption Platform

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 8.5/10 | 69 |
| **Quantum Metric** | N/A | N/A |

#### User Analysis

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Survey Implementation** | 8.4 (40 reviews) | Not enough data | 
| **Data Analysis** | 8.1 (38 reviews) | Not enough data | 

#### User Support

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **User Segmentation** | 8.4 (42 reviews) | Not enough data | 
| **Multi-Language Support** | 8.0 (36 reviews) | Not enough data | 
| **Behavior-responsive Messaging** | 8.8 (38 reviews) | Not enough data | 

#### Walkthrough Type

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Audio-visual Walkthroughs** | Feature Not Available | Not enough data | 
| **Text Bubble Walkthroughs** | 9.1 (53 reviews) | Not enough data | 

#### Platform Basics - Digital Adoption Platform

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Integration** | Not enough data | Not enough data | 
| **Communications** | Not enough data | Not enough data | 

#### Analytics - Digital Adoption Platform

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Analytics** | Not enough data | Not enough data | 

#### Functions - Digital Adoption Platform

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Customer self-service** | Not enough data | Not enough data | 
| **In-app guidance** | Not enough data | Not enough data | 

#### Agentic AI - Digital Adoption Platform

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 7.1/10 | 232 |
| **Quantum Metric** | 7.7/10 | 58 |

#### Product Analytics

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Account-Level Analytics** | 7.8 (190 reviews) | 7.7 (49 reviews) | 
| **User-Level Analytics** | 8.6 (205 reviews) | 7.9 (51 reviews) | 
| **Segmentation** | 8.5 (199 reviews) | 7.8 (51 reviews) | 
| **Funnels** | 8.4 (213 reviews) | 7.3 (49 reviews) | 
| **Alerts** | 7.3 (197 reviews) | 8.1 (48 reviews) | 
| **Multi-Product Analytics** | 7.7 (175 reviews) | 7.8 (46 reviews) | 
| **User Scoring** | 7.3 (189 reviews) | 7.1 (43 reviews) | 
| **Integrations** | 7.5 (176 reviews) | 7.6 (47 reviews) | 

#### Agentic AI - Product Analytics

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Autonomous Task Execution** | 5.2 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 5.2 (9 reviews) | Not enough data | 
| **Adaptive Learning** | 5.9 (9 reviews) | Not enough data | 
| **Proactive Assistance** | 5.2 (9 reviews) | Not enough data | 

#### Behavioral Analytics - Product Analytics

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Multi-Product Analytics** | Not enough data | Not enough data | 
| **User level Analytics** | Not enough data | Not enough data | 
| **Account level Analytics** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### AI driven optimization - Product Analytics

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **User scoring** | Not enough data | Not enough data | 
| **Adaptive learning** | Not enough data | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | 
| **Autonomous task execution** | Not enough data | Not enough data | 

### E-Commerce Analytics

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 6.4/10 | 90 |
| **Quantum Metric** | N/A | N/A |

#### Analytics

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Reports** | 7.8 (76 reviews) | Not enough data | 
| **Dashboard** | 8.2 (83 reviews) | Not enough data | 
| **Web Analytics** | 8.4 (84 reviews) | Not enough data | 
| **Campaign Tracking** | 7.5 (78 reviews) | Not enough data | 
| **Customer Demographics** | 7.1 (77 reviews) | Not enough data | 
| **Predictive Analytics** | Feature Not Available | Not enough data | 

#### Administration

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Data Storage** | 7.8 (78 reviews) | Not enough data | 
| **A/B Testing** | 6.7 (80 reviews) | Not enough data | 
| **Integrations** | 7.2 (77 reviews) | Not enough data | 

#### Generative AI

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **AI Text Generation** | 5.8 (77 reviews) | Not enough data | 

#### Agentic AI - E-Commerce Analytics

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Multi-step Planning** | 4.2 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 4.2 (6 reviews) | Not enough data | 
| **Adaptive Learning** | 5.3 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 4.2 (6 reviews) | Not enough data | 
| **Decision Making** | 4.8 (7 reviews) | Not enough data | 

### Customer Data Platform (CDP)

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 7.3/10 | 100 |
| **Quantum Metric** | N/A | N/A |

#### Data Sourcing

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Data Enrichment** | 7.4 (100 reviews) | Not enough data | 
| **Expandability** | 7.7 (98 reviews) | Not enough data | 
| **Content Marketing** | Feature Not Available | Not enough data | 
| **Multiple Devices** | 7.9 (99 reviews) | Not enough data | 

#### Intelligence

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Marketing Metrics** | 6.9 (97 reviews) | Not enough data | 
| **Predictive Modeling** | 6.8 (99 reviews) | Not enough data | 
| **Recommendation Engine** | 7.0 (96 reviews) | Not enough data | 

### Customer Journey Analytics

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | N/A | N/A |
| **Quantum Metric** | 8.0/10 | 97 |

#### Platform Basics

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Dynamic Segmentation** | Not enough data | 7.7 (76 reviews) | 
| **Journey Optimization** | Not enough data | 7.9 (82 reviews) | 

#### Platform Data

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Journey Reporting** | Not enough data | 8.2 (84 reviews) | 
| **Trends Reporting** | Not enough data | 8.2 (79 reviews) | 
| **Dashboards** | Not enough data | 8.3 (90 reviews) | 
| **Advanced Data Filtering** | Not enough data | 8.1 (81 reviews) | 

#### Platform Additional Functionality

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Journey Mapping** | Not enough data | 8.1 (84 reviews) | 
| **Integrations** | Not enough data | 7.9 (78 reviews) | 
| **Automated Alerts** | Not enough data | 7.9 (77 reviews) | 

#### Agentic AI - Customer Journey Analytics

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 7.6/10 | 38 |
| **Quantum Metric** | N/A | N/A |

#### Generative AI

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **AI Text Summarization** | 6.7 (10 reviews) | Not enough data | 

#### Self-Service Experience

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Knowledge Base** | Feature Not Available | Not enough data | 
| **Searchable Articles** | Feature Not Available | Not enough data | 
| **Community Forums** | Feature Not Available | Not enough data | 
| **Mobile Optimization** | 7.2 (24 reviews) | Not enough data | 
| **Personalization** | 7.9 (27 reviews) | Not enough data | 

#### Self-Service Platform

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Branding** | 8.1 (33 reviews) | Not enough data | 
| **Automation** | 8.9 (32 reviews) | Not enough data | 
| **Artificial Intelligence** | 6.3 (25 reviews) | Not enough data | 
| **Integrations** | 8.1 (27 reviews) | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Generative AI Infrastructure

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | N/A | N/A |
| **Quantum Metric** | N/A | N/A |

#### Scalability and Performance - Generative AI Infrastructure

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **AI High Availability** | Not enough data | Not enough data | 
| **AI Model Training Scalability** | Not enough data | Not enough data | 
| **AI Inference Speed** | Not enough data | Not enough data | 

#### Cost and Efficiency - Generative AI Infrastructure

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **AI Cost per API Call** | Not enough data | Not enough data | 
| **AI Resource Allocation Flexibility** | Not enough data | Not enough data | 
| **AI Energy Efficiency** | Not enough data | Not enough data | 

#### Integration and Extensibility - Generative AI Infrastructure

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **AI Multi-cloud Support** | Not enough data | Not enough data | 
| **AI Data Pipeline Integration** | Not enough data | Not enough data | 
| **AI API Support and Flexibility** | Not enough data | Not enough data | 

#### Security and Compliance - Generative AI Infrastructure

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **AI GDPR and Regulatory Compliance** | Not enough data | Not enough data | 
| **AI Role-based Access Control** | Not enough data | Not enough data | 
| **AI Data Encryption** | Not enough data | Not enough data | 

#### Usability and Support - Generative AI Infrastructure

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **AI Documentation Quality** | Not enough data | Not enough data | 
| **AI Community Activity** | Not enough data | Not enough data | 

### Heatmap Tools

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 7.9/10 | 214 |
| **Quantum Metric** | 8.6/10 | 82 |

#### Agentic AI - Heatmap Tools

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Autonomous Task Execution** | 6.7 (8 reviews) | Not enough data | 
| **Multi-step Planning** | 7.1 (7 reviews) | Not enough data | 
| **Cross-system Integration** | 7.1 (8 reviews) | Not enough data | 
| **Adaptive Learning** | 6.7 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.2 (6 reviews) | Not enough data | 
| **Decision Making** | 7.2 (6 reviews) | Not enough data | 

#### Analysis

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Conversion Opportunities** | 8.3 (179 reviews) | 8.4 (74 reviews) | 
| **Side-By-Side Analysis** | 8.3 (172 reviews) | 8.3 (68 reviews) | 
| **Mobile Device Analysis** | 8.2 (159 reviews) | 8.3 (68 reviews) | 
| **Data Quantification** | 8.1 (171 reviews) | 8.4 (72 reviews) | 
| **Webpage Element Analysis** | 8.7 (172 reviews) | 8.6 (73 reviews) | 

#### Reporting

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Heat Maps** | 8.9 (189 reviews) | 8.6 (77 reviews) | 
| **Session Replays** | 9.3 (199 reviews) | 9.3 (79 reviews) | 
| **Monitoring** | 8.7 (186 reviews) | 8.7 (74 reviews) | 
| **Data Segmentation** | 8.4 (173 reviews) | 8.4 (68 reviews) | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | N/A | N/A |
| **Quantum Metric** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Mobile Analytics

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 8.5/10 | 85 |
| **Quantum Metric** | 8.4/10 | 35 |

#### Metrics

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Engagement** | 8.8 (80 reviews) | 8.8 (33 reviews) | 
| **Exit Tracking** | 8.5 (75 reviews) | 8.4 (33 reviews) | 
| **Retention** | 8.2 (73 reviews) | 8.3 (33 reviews) | 
| **Return** | 8.1 (74 reviews) | 8.2 (32 reviews) | 
| **Conversions** | 8.7 (78 reviews) | 8.4 (30 reviews) | 

### Mobile App Optimization

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 8.3/10 | 62 |
| **Quantum Metric** | N/A | N/A |

#### Variation Testing

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **A/B Testing** | 7.5 (50 reviews) | Not enough data | 
| **WYSIWYG Editor** | 7.0 (48 reviews) | Not enough data | 
| **Conversion Goal** | 8.1 (49 reviews) | Not enough data | 
| **Percentage of Traffic** | 8.5 (51 reviews) | Not enough data | 
| **Confidence Level** | 7.7 (49 reviews) | Not enough data | 
| **Multivariant Testing** | 7.1 (47 reviews) | Not enough data | 

#### Reporting

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Segmentation** | 9.3 (55 reviews) | Not enough data | 
| **Reports and Dashboards** | 9.0 (54 reviews) | Not enough data | 

#### Personalization

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **Standard Targeting** | 8.2 (52 reviews) | Not enough data | 
| **Custom Targeting** | 7.8 (48 reviews) | Not enough data | 
| **Data Segmentation** | 9.0 (52 reviews) | Not enough data | 

#### Administration

| Feature | Fullstory | Quantum Metric | 
|---|---|---|
| **API / Integrations** | 8.3 (48 reviews) | Not enough data | 
| **QA Testing** | 8.3 (47 reviews) | Not enough data | 
| **Performance and Reliability** | 9.3 (53 reviews) | Not enough data | 
| **User, Role, and Access Management** | 9.0 (53 reviews) | Not enough data | 

---
## Categories
**Shared Categories (5):** [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Session Replay Software](https://www.g2.com/categories/session-replay), [Heatmap Tools](https://www.g2.com/categories/heatmap-tools), [Mobile App Analytics Tools](https://www.g2.com/categories/mobile-app-analytics), [Digital Analytics Software](https://www.g2.com/categories/digital-analytics)

**Unique to Fullstory (7):** [Generative AI Infrastructure Software](https://www.g2.com/categories/generative-ai-infrastructure), [SAP Store Software](https://www.g2.com/categories/sap-store), [E-Commerce Analytics Software](https://www.g2.com/categories/e-commerce-analytics), [Customer Data Platforms (CDP)](https://www.g2.com/categories/customer-data-platform-cdp), [Mobile App Optimization Software](https://www.g2.com/categories/mobile-app-optimization), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform)

**Unique to Quantum Metric (1):** [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Fullstory | Quantum Metric | 
|---|---|---|
| **Small-Business** | 38.2% | 12.4% | 
| **Mid-Market** | 43.5% | 25.2% | 
| **Enterprise** | 18.3% | 62.4% | 

### By Industry

#### Fullstory

- **Computer Software:** 22.5%
- **Information Technology and Services:** 10.9%
- **Financial Services:** 7.8%
- **Marketing and Advertising:** 5.6%
- **Retail:** 5.1%
- **Insurance:** 3.3%
- **Internet:** 3.1%
- **Leisure, Travel & Tourism:** 2.2%
- **Education Management:** 2.1%
- **Computer & Network Security:** 1.9%
- **Other:** 35.6%

#### Quantum Metric

- **Retail:** 17.3%
- **Telecommunications:** 15.0%
- **Financial Services:** 10.5%
- **Airlines/Aviation:** 9.0%
- **Insurance:** 6.0%
- **Information Technology and Services:** 5.3%
- **Entertainment:** 3.4%
- **Leisure, Travel & Tourism:** 3.4%
- **Marketing and Advertising:** 2.3%
- **Banking:** 1.9%
- **Other:** 25.9%

---
## Alternatives

### Alternatives to Fullstory

- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
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- [Smartlook](https://www.g2.com/products/smartlook/reviews) — 4.6/5 stars (874 reviews)
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### Alternatives to Quantum Metric

- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
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- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)
- [Smartlook](https://www.g2.com/products/smartlook/reviews) — 4.6/5 stars (874 reviews)
- [LogRocket](https://www.g2.com/products/logrocket/reviews) — 4.6/5 stars (2372 reviews)
- [Google Analytics](https://www.g2.com/products/google-analytics/reviews) — 4.5/5 stars (6846 reviews)
- [Medallia Digital Experience Analytics (DXA)](https://www.g2.com/products/medallia-digital-experience-analytics-dxa/reviews) — 4.4/5 stars (36 reviews)
- [Tealeaf by Acoustic](https://www.g2.com/products/tealeaf-by-acoustic/reviews) — 4.1/5 stars (37 reviews)
- [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) — 4.5/5 stars (2928 reviews)
- [Mouseflow](https://www.g2.com/products/mouseflow/reviews) — 4.6/5 stars (690 reviews)

---
## Top Discussions

### Fullstory

- Title: [Is there a possibility to add videos or images to the popups?](https://www.g2.com/discussions/is-there-a-possibility-to-add-videos-or-images-to-the-popups) — 2 comments, 1 upvote
  > **Top comment:** "I have seen the media upload. Now is it possible to add buttons to smart tips?"
- Title: [What is Session Replay?](https://www.g2.com/discussions/what-is-session-replay) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Session replay is the reproduction of a user’s interactions on a website or web application exactly or as closely as possible to how the user actually..."
- Title: [Is there anything FullStory doesn't support?](https://www.g2.com/discussions/is-there-anything-fullstory-doesn-t-support) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Alas, there are still a few things we can't do. This isn't necessarily an exhaustive list, since new technology is constantly popping up, but these are the..."
- Title: [What is FullStory used for?](https://www.g2.com/discussions/what-is-fullstory-used-for) — 1 comment, 1 upvote
  > **Top comment:** "FullStory is used for analysing user behaviour on websites and apps. It records user sessions, showing how visitors interact, helping businesses fix issues,..."
- Title: [What is Usetiful used for?](https://www.g2.com/discussions/what-is-usetiful-used-for) — 1 comment
  > **Top comment:** "Usetiful is a software platform designed to create and manage interactive onboarding and user guidance experiences for web applications and websites. It is..."

### Quantum Metric

No discussions available for this product.

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/fullstory-vs-quantum-metric)