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Compare Fullstory and Quantum Metric 
At a Glance
Market Segments
Mid-Market (50.1% of reviews)
Enterprise (62.7% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Fullstory
Star Rating
(850)4.5 out of 5
Market Segments
Mid-Market (50.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 4 pricing plansQuantum Metric
Star Rating
(268)4.6 out of 5
Market Segments
Enterprise (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Quantum MetricSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Fullstory excels in providing detailed insights into user behavior, allowing teams to validate customer feedback effectively. Users appreciate how it helps them understand the "why" behind customer frustrations by watching real behaviors in context.
- Users say Quantum Metric shines in its ability to quickly identify issues, with features like almost real-time session replays that help teams pinpoint problems as they occur. This capability has been highlighted as a game-changer for troubleshooting UX issues.
- Reviewers mention that Fullstory's user journey tracking is particularly valuable, making it easy to identify errors encountered by users. The intuitive setup process is also frequently praised, making it accessible for teams to implement without extensive training.
- According to verified reviews, Quantum Metric is noted for its strong support and partnership approach, with users feeling that the platform has been a reliable ally in addressing their analytics needs. This level of support is reflected in its higher quality of support ratings compared to Fullstory.
- G2 reviewers highlight that while Fullstory has a broader appeal in mid-market segments, Quantum Metric is favored by enterprise users, indicating that it may be better suited for larger organizations with complex needs.
- Users report that both platforms offer robust analytics capabilities, but Fullstory's higher overall satisfaction scores suggest a more favorable user experience. Reviewers have noted that Fullstory is particularly useful for complex enterprise use cases, enhancing its value for larger teams.
Pricing
Entry-Level Pricing
Fullstory
Business
Contact Us
For teams that need total cross-functional clarity into their digital portfolio.
- Autocapture
- Session Insights
- Core Product Analytics
Quantum Metric
No pricing availableFree Trial
Fullstory
Free Trial is available
Quantum Metric
No trial information availableRatings
Meets Requirements
8.7
748
8.7
221
Ease of Use
8.1
760
8.2
222
Ease of Setup
8.2
432
8.2
91
Ease of Admin
8.7
236
8.2
76
Quality of Support
8.9
574
9.4
209
Has the product been a good partner in doing business?
8.9
229
9.6
74
Product Direction (% positive)
8.8
732
9.3
209
Features by Category
Metrics
8.5
269
8.9
116
8.6
263
8.7
109
8.3
252
8.4
110
8.7
269
8.8
112
8.4
275
8.7
114
7.8
245
8.0
96
7.7
245
8.1
94
8.2
257
8.4
108
8.5
258
8.4
109
Reporting
8.7
276
8.6
112
8.3
261
8.4
107
7.9
262
8.1
96
8.7
267
8.7
103
7.9
235
8.4
96
7.8
241
8.2
91
8.4
261
8.5
109
Other
8.3
265
8.6
105
7.8
232
8.3
97
8.0
254
8.3
101
7.6
226
8.0
85
7.4
226
8.5
95
6.6
222
7.9
78
7.6
214
7.9
86
Agentic AI - Digital Analytics
6.1
11
Not enough data
6.5
12
Not enough data
6.4
13
Not enough data
6.4
13
Not enough data
Administration
7.5
252
8.2
79
7.8
256
8.5
80
8.7
271
8.5
94
8.3
271
8.7
91
User Identification
7.7
75
8.1
27
8.5
78
8.5
28
8.8
78
8.5
26
Tracking & Reporting
8.5
77
8.8
31
9.0
76
8.3
31
8.2
74
8.2
26
8.8
78
8.4
31
8.7
78
8.6
27
8.9
77
8.4
29
Metrics
8.8
80
8.8
33
8.6
74
8.4
33
8.2
73
8.3
33
8.0
73
8.2
32
8.7
78
8.4
30
User Behavior
9.0
375
|
Verified
8.9
137
|
Verified
8.6
356
|
Verified
8.4
122
|
Verified
8.4
370
|
Verified
8.6
134
|
Verified
A/B Testing
8.4
347
|
Verified
8.7
121
|
Verified
Feature Not Available
8.0
95
|
Verified
8.3
353
|
Verified
8.6
117
|
Verified
8.2
327
|
Verified
7.4
85
|
Verified
Visitor Information
8.5
368
|
Verified
8.4
132
|
Verified
8.2
362
|
Verified
8.4
131
|
Verified
Agentic AI - Session Replay
5.9
21
Not enough data
Product Analytics
7.8
190
7.7
49
8.6
204
7.9
51
8.5
199
7.8
51
8.4
213
7.3
49
7.3
197
8.1
48
7.6
174
7.8
46
7.3
189
7.1
43
7.5
176
7.6
47
Agentic AI - Product Analytics
5.2
9
Not enough data
5.2
9
Not enough data
5.9
9
Not enough data
5.2
9
Not enough data
Analytics
7.8
75
Not enough data
8.2
82
Not enough data
8.4
81
Not enough data
7.5
78
Not enough data
7.1
77
Not enough data
Feature Not Available
Not enough data
Administration
7.8
78
Not enough data
6.7
80
Not enough data
7.2
77
Not enough data
Generative AI
5.8
77
Not enough data
Agentic AI - E-Commerce Analytics
4.2
6
Not enough data
4.2
6
Not enough data
5.3
6
Not enough data
4.2
6
Not enough data
4.2
6
Not enough data
Data Sourcing
7.4
100
Not enough data
7.7
98
Not enough data
Feature Not Available
Not enough data
7.9
99
Not enough data
Intelligence
6.9
97
Not enough data
6.8
99
Not enough data
7.0
96
Not enough data
Platform Basics
Not enough data
7.7
76
Not enough data
7.9
82
Platform Data
Not enough data
8.2
84
Not enough data
8.2
79
Not enough data
8.3
90
Not enough data
8.1
81
Platform Additional Functionality
Not enough data
8.1
84
Not enough data
7.9
78
Not enough data
7.9
77
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability and Performance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost and Efficiency - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration and Extensibility - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability and Support - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
6.7
8
Not enough data
7.1
7
Not enough data
6.9
7
Not enough data
6.7
6
Not enough data
7.2
6
Not enough data
7.2
6
Not enough data
Analysis
8.3
177
8.4
74
8.3
171
8.3
68
8.2
159
8.3
68
8.1
169
8.4
72
8.7
170
8.6
73
Reporting
8.9
186
8.6
77
9.3
195
9.3
79
8.7
182
8.7
74
8.4
173
8.4
68
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
8.8
80
8.8
33
8.6
74
8.4
33
8.2
73
8.3
33
8.0
73
8.2
32
8.7
78
8.4
30
Variation Testing
7.5
50
Not enough data
7.0
48
Not enough data
8.1
49
Not enough data
8.5
51
Not enough data
7.7
49
Not enough data
7.1
47
Not enough data
Reporting
9.3
55
Not enough data
9.0
54
Not enough data
Personalization
8.2
52
Not enough data
7.8
48
Not enough data
9.0
52
Not enough data
Administration
8.3
48
Not enough data
8.3
47
Not enough data
9.3
53
Not enough data
9.0
53
Not enough data
Categories
Categories
Shared Categories
Fullstory and Quantum Metric are categorized as Product Analytics, Session Replay, Heatmap Tools, Mobile App Analytics, and Digital Analytics
Unique Categories
Fullstory is categorized as SAP Store, E-Commerce Analytics, Customer Data Platform (CDP), Mobile App Optimization, and Generative AI Infrastructure
Quantum Metric is categorized as Customer Journey Analytics
Reviews
Reviewers' Company Size
Fullstory
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Quantum Metric
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
22.1%
Information Technology and Services
10.1%
Financial Services
8.5%
Retail
5.8%
Marketing and Advertising
4.1%
Other
49.3%
Retail
17.5%
Telecommunications
14.8%
Financial Services
10.6%
Airlines/Aviation
9.1%
Insurance
6.1%
Other
41.8%
Discussions
Is there anything FullStory doesn't support?
2 Comments
Official Response from Fullstory
Alas, there are still a few things we can't do. This isn't necessarily an exhaustive list, since new technology is constantly popping up, but these are the...Read more
What is Session Replay?
2 Comments
PW
Session Replay allows you to playback a customer interacting with your site. It's a fully-animated experience that includes every action that a customer...Read more
How does FullStory work?
1 Comment
Official Response from Fullstory
If you’ve ever built or modified a website, then you’ve seen HTML. The tags in HTML (e.g., <p>Here’s a paragraph.</p>) generate what are called Document...Read more
Quantum Metric has no discussions with answers
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