Compare Fullstory and Lucky Orange
At a Glance
Market Segments
Mid-Market (43.4% of reviews)
Small-Business (85.7% of reviews)
Entry-Level Pricing
Contact Us
$0.00 Per Month
Fullstory
Star Rating
(1,048)4.5 out of 5
Market Segments
Mid-Market (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 4 pricing plans
Lucky Orange
Star Rating
(365)4.6 out of 5
Market Segments
Small-Business (85.7% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 Per Month
Free Trial is available
Browse all 8 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Fullstory excels in providing a comprehensive view of user interactions, allowing teams to pinpoint where customers drop off. Users appreciate features like session tracking and custom event creation, which help in understanding user behavior deeply.
- Users say that Lucky Orange stands out for its real-time insights into user behavior, particularly with features like heatmaps and tracking rage clicks. This functionality enables businesses to strategize effectively based on user interactions, making it a favorite for those focused on immediate feedback.
- Reviewers mention that Fullstory's implementation process is generally smooth, but some users find it less intuitive compared to Lucky Orange, which is praised for its easy setup. This difference can impact teams looking for a quick onboarding experience.
- According to verified reviews, both products receive high marks for support quality, but Lucky Orange slightly edges out with a more favorable perception. Users appreciate the responsive assistance they receive, which can be crucial for troubleshooting and maximizing the software's potential.
- G2 reviewers highlight that while Fullstory offers robust analytics capabilities, some users feel it may be more suited for mid-market companies, whereas Lucky Orange is favored by small businesses for its affordability and straightforward features, making it accessible for startups.
- Users report that Fullstory's advanced analytics tools, such as detailed session replays, provide valuable insights for product design teams, while Lucky Orange's focus on user engagement metrics, like site traffic and referral sources, helps businesses optimize their marketing strategies effectively.
Pricing
Entry-Level Pricing
Fullstory
Business
Contact Us
For teams that need total cross-functional clarity into their digital portfolio.
- Autocapture
- Session Insights
- Core Product Analytics
Lucky Orange
Free
$0.00
Per Month
Full access to get started
- 100 monthly sessions
- 1 website
- Unlimited team members
Free Trial
Fullstory
Free Trial is available
Lucky Orange
Free Trial is available
Ratings
Meets Requirements
8.7
889
8.9
315
Ease of Use
8.2
900
8.9
320
Ease of Setup
8.3
535
9.2
251
Ease of Admin
8.7
319
9.2
164
Quality of Support
9.0
688
9.1
259
Has the product been a good partner in doing business?
9.0
301
9.2
154
Product Direction (% positive)
8.8
850
9.0
310
Features by Category
Metrics
8.5
271
8.8
105
8.6
265
8.7
102
8.3
254
8.7
103
8.7
272
8.7
101
8.4
278
8.0
91
7.8
246
7.8
56
7.7
246
7.7
46
8.2
259
8.3
94
8.5
261
8.2
92
Reporting
8.7
276
9.1
106
8.3
264
8.5
89
7.9
263
Feature Not Available
8.7
268
8.2
91
7.9
235
8.0
88
7.8
241
8.0
84
8.4
264
8.2
91
Other
8.3
265
8.0
90
7.8
232
Feature Not Available
8.0
256
7.4
45
7.6
227
7.5
82
7.4
227
7.6
85
6.6
222
7.4
78
7.6
215
Feature Not Available
Agentic AI - Digital Analytics
6.1
11
Feature Not Available
6.5
12
Feature Not Available
6.4
13
5.5
7
6.4
13
5.5
7
Administration
7.5
254
8.1
88
7.8
258
Feature Not Available
8.7
272
8.5
103
8.3
272
8.5
100
User Identification
7.7
75
Not enough data
8.5
78
Not enough data
8.8
78
Not enough data
Tracking & Reporting
8.5
77
Not enough data
9.0
76
Not enough data
8.2
75
Not enough data
8.8
80
Not enough data
8.6
81
Not enough data
8.8
80
Not enough data
Metrics
8.8
80
Not enough data
8.5
75
Not enough data
8.2
73
Not enough data
8.1
74
Not enough data
8.7
78
Not enough data
User Behavior
9.0
378
|
Verified
8.9
148
|
Verified
8.6
356
|
Verified
8.5
139
|
Verified
8.5
380
|
Verified
8.2
129
|
Verified
A/B Testing
8.5
356
|
Verified
7.3
119
|
Verified
8.1
72
6.5
64
8.3
360
|
Verified
7.9
58
8.2
328
|
Verified
7.8
115
|
Verified
Visitor Information
8.5
368
|
Verified
7.7
136
|
Verified
8.2
366
|
Verified
7.8
115
Agentic AI - Session Replay
6.0
24
Feature Not Available
User Analysis
8.4
40
Not enough data
8.1
38
Not enough data
User Support
8.4
42
Not enough data
8.0
36
Not enough data
8.8
38
Not enough data
Walkthrough Type
Feature Not Available
Not enough data
9.1
53
Not enough data
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Product Analytics
7.8
190
Feature Not Available
8.6
205
8.5
47
8.5
199
8.1
42
8.4
213
8.2
45
7.3
197
7.7
41
7.7
175
Feature Not Available
7.3
189
Feature Not Available
7.5
176
7.6
38
Agentic AI - Product Analytics
5.2
9
Feature Not Available
5.2
9
Feature Not Available
5.9
9
Not enough data
5.2
9
Not enough data
Behavioral Analytics - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Infrastructure - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI driven optimization - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
7.8
76
8.4
23
8.2
83
8.2
41
8.4
83
8.5
42
7.5
78
7.5
40
7.1
77
7.4
41
Feature Not Available
Feature Not Available
Administration
7.8
78
7.4
40
6.7
80
7.0
39
7.2
77
7.7
38
Generative AI
5.8
77
6.0
30
Agentic AI - E-Commerce Analytics
4.2
6
5.5
13
4.2
6
6.5
13
5.3
6
6.3
13
4.2
6
5.5
13
4.8
7
6.8
14
Data Sourcing
7.4
100
Not enough data
7.7
98
Not enough data
Feature Not Available
Not enough data
7.9
99
Not enough data
Intelligence
6.9
97
Not enough data
6.8
99
Not enough data
7.0
96
Not enough data
Generative AI
6.7
10
Not enough data
Self-Service Experience
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
24
Not enough data
7.9
27
Not enough data
Self-Service Platform
8.1
33
Not enough data
8.9
32
Not enough data
6.3
25
Not enough data
8.1
27
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability and Performance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost and Efficiency - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration and Extensibility - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability and Support - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
6.7
8
Feature Not Available
7.1
7
6.0
15
7.1
8
Feature Not Available
6.7
6
6.0
15
7.2
6
5.4
15
7.2
6
5.8
15
Analysis
8.3
179
8.6
120
8.3
172
8.4
120
8.2
159
8.3
130
8.1
171
8.1
123
8.7
172
8.5
131
Reporting
8.9
189
9.1
143
9.3
199
8.7
145
8.7
186
8.9
136
8.4
173
8.3
121
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
8.8
80
Not enough data
8.5
75
Not enough data
8.2
73
Not enough data
8.1
74
Not enough data
8.7
78
Not enough data
Variation Testing
7.5
50
Not enough data
7.0
48
Not enough data
8.1
49
Not enough data
8.5
51
Not enough data
7.7
49
Not enough data
7.1
47
Not enough data
Reporting
9.3
55
Not enough data
9.0
54
Not enough data
Personalization
8.2
52
Not enough data
7.8
48
Not enough data
9.0
52
Not enough data
Administration
8.3
48
Not enough data
8.3
47
Not enough data
9.3
53
Not enough data
9.0
53
Not enough data
Categories
Categories
Shared Categories
Fullstory and Lucky Orange are categorized as E-Commerce Analytics, Product Analytics, Session Replay, Heatmap Tools, and Digital Analytics
Unique Categories
Fullstory is categorized as Generative AI Infrastructure, SAP Store, Customer Data Platform (CDP), Mobile App Analytics, Mobile App Optimization, Customer Self-Service, and Digital Adoption Platform
Lucky Orange has no unique categories
Reviews
Reviewers' Company Size
Fullstory
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Lucky Orange
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
22.5%
Information Technology and Services
10.9%
Financial Services
7.8%
Marketing and Advertising
5.6%
Retail
5.1%
Other
48.1%
Retail
15.2%
Marketing and Advertising
8.2%
Apparel & Fashion
6.1%
Consumer Goods
5.6%
Computer Software
5.6%
Other
59.4%
Discussions
Is there a possibility to add videos or images to the popups?
2 Comments
CN
I have seen the media upload. Now is it possible to add buttons to smart tips?Read more
What is Session Replay?
2 Comments
Official Response from Fullstory
Session replay is the reproduction of a user’s interactions on a website or web application exactly or as closely as possible to how the user actually...Read more
Is there anything FullStory doesn't support?
2 Comments
Official Response from Fullstory
Alas, there are still a few things we can't do. This isn't necessarily an exhaustive list, since new technology is constantly popping up, but these are the...Read more
Is lucky orange safe?
2 Comments
Official Response from Lucky Orange
Yes! Lucky Orange is safe for you and your visitors. We are compliant with GDPR and CCPA, and we offer privacy and security features out of the box. This...Read more
Is there a mobile app?
2 Comments
Official Response from Lucky Orange
This is a great suggestion, and I’ve shared it with our development team. In the meantime, have you tried our new app? We released a new and improved Lucky...Read more