Users report that Fullstory excels in session replays with a rating of 9.2, allowing for detailed analysis of user interactions, while Inspectlet's session replay feature, although effective, has a lower user satisfaction rating.
Reviewers mention that Fullstory's heat maps are highly praised, achieving a score of 8.9, which helps in visualizing user engagement effectively, whereas Inspectlet's heat map functionality is considered less intuitive by some users.
G2 users highlight Fullstory's superior real-time insights with a score of 8.9, enabling immediate action on user behavior, while Inspectlet's real-time reporting is rated slightly lower at 8.3, indicating a potential delay in actionable insights.
Users on G2 appreciate Fullstory's custom event tracking capabilities, scoring 8.5, which allows for tailored analytics, while Inspectlet's custom event tracking is rated lower at 8.0, suggesting less flexibility in tracking specific user actions.
Reviewers say that Fullstory's user path tracking feature, rated at 8.8, provides a comprehensive view of user journeys, which is crucial for optimizing user experience, whereas Inspectlet's user path tracking is perceived as less detailed.
Users report that Fullstory's quality of support is rated at 8.9, indicating a strong customer service experience, while Inspectlet's support, rated at 8.2, is seen as adequate but not as responsive or helpful as Fullstory's.
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For data science and analytics teams to build predictive models or use data for GenAI and LLMs.
Clean, structured, AI-ready behavioral data synced directly to your warehouse.
Alas, there are still a few things we can't do. This isn't necessarily an exhaustive list, since new technology is constantly popping up, but these are the...Read more
What is Session Replay?
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PW
Session Replay allows you to playback a customer interacting with your site. It's a fully-animated experience that includes every action that a customer...Read more
How does FullStory work?
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Official Response from Fullstory
If you’ve ever built or modified a website, then you’ve seen HTML. The tags in HTML (e.g., <p>Here’s a paragraph.</p>) generate what are called Document...Read more
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