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At a Glance
Fullstory
Fullstory
Star Rating
(844)4.5 out of 5
Market Segments
Mid-Market (50.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 4 pricing plans
Inspectlet
Inspectlet
Star Rating
(26)4.1 out of 5
Market Segments
Mid-Market (46.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$299 per month
Browse all 5 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Fullstory excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Inspectlet. Users appreciate its ability to validate customer feedback through detailed session replays, allowing them to understand user frustrations in context.
  • Users say that Fullstory's implementation process is notably smooth, with many highlighting the intuitive setup that makes it easy to start tracking user journeys. In contrast, Inspectlet users have mentioned challenges with setup, indicating a less seamless onboarding experience.
  • Reviewers mention that Fullstory provides superior support quality, with a score reflecting high satisfaction. Users have praised the responsiveness and helpfulness of Fullstory's support team, while Inspectlet's support, although adequate, does not receive the same level of acclaim.
  • According to verified reviews, Fullstory shines in its ability to analyze complex user behaviors, making it particularly valuable for enterprise use cases. Users have found it invaluable for assessing platforms, whereas Inspectlet is often seen as more basic, primarily used for troubleshooting.
  • Users highlight that while Inspectlet offers a user-friendly interface and straightforward tools for session analysis, Fullstory's advanced features, such as detailed user journey tracking, provide deeper insights that many users find essential for optimizing their websites.
  • G2 reviewers note that Fullstory's extensive review count indicates a more reliable consensus on its performance, with over 800 reviews compared to Inspectlet's 26. This suggests that Fullstory's user experiences are more representative and up-to-date, giving potential buyers greater confidence in their decision.
Pricing
Entry-Level Pricing
Fullstory
Business
Contact Us
Browse all 4 pricing plans
Inspectlet
Accelerate
$299
per month
Browse all 5 pricing plans
Free Trial
Fullstory
Free Trial is available
Inspectlet
No trial information available
Ratings
Meets Requirements
8.7
739
8.0
25
Ease of Use
8.1
750
8.7
25
Ease of Setup
8.2
428
5.7
5
Ease of Admin
8.6
230
Not enough data
Quality of Support
8.9
564
8.2
18
Has the product been a good partner in doing business?
8.9
223
8.0
5
Product Direction (% positive)
8.8
722
7.1
24
Features by Category
7.9
325
8.3
26
Metrics
8.5
268
8.6
19
8.6
262
8.5
20
8.3
251
8.4
19
8.7
269
8.4
21
8.4
274
8.0
16
7.8
245
8.0
17
7.7
245
8.0
17
8.2
256
8.5
19
8.5
257
8.2
18
Reporting
8.7
276
8.3
21
8.3
261
8.0
17
7.9
262
7.9
16
8.7
267
8.0
19
7.9
235
8.0
15
7.8
241
8.7
13
8.4
261
8.0
16
Other
8.3
265
9.0
16
7.8
232
9.0
13
8.0
254
8.5
14
7.6
226
8.4
16
7.4
225
8.2
13
6.6
222
8.7
13
7.6
214
8.7
14
Agentic AI - Digital Analytics
6.1
11
Not enough data
6.5
12
Not enough data
6.4
13
Not enough data
6.4
13
Not enough data
Administration
7.5
251
8.1
9
7.8
256
8.3
12
8.7
271
8.6
14
8.3
271
8.1
14
8.5
87
Not enough data
User Identification
7.7
75
Not enough data
8.5
78
Not enough data
8.8
78
Not enough data
Tracking & Reporting
8.5
77
Not enough data
9.0
76
Not enough data
8.2
74
Not enough data
8.8
78
Not enough data
8.7
78
Not enough data
8.9
77
Not enough data
Metrics
8.8
80
Not enough data
8.6
74
Not enough data
8.2
73
Not enough data
8.0
73
Not enough data
8.7
78
Not enough data
8.1
406
Not enough data
User Behavior
9.0
373
|
Verified
Not enough data
8.6
356
|
Verified
Not enough data
8.4
364
|
Verified
Not enough data
A/B Testing
8.4
346
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
349
|
Verified
Not enough data
8.2
327
|
Verified
Not enough data
Visitor Information
8.5
368
|
Verified
Not enough data
8.3
361
|
Verified
Feature Not Available
Agentic AI - Session Replay
5.9
21
Not enough data
7.0
227
Not enough data
Product Analytics
7.8
190
Not enough data
8.6
204
Not enough data
8.5
199
Not enough data
8.4
213
Not enough data
7.3
197
Not enough data
7.6
174
Not enough data
7.3
189
Not enough data
7.5
176
Not enough data
Agentic AI - Product Analytics
5.2
9
Not enough data
5.2
9
Not enough data
5.9
9
Not enough data
5.2
9
Not enough data
6.3
82
Not enough data
Analytics
7.8
74
Not enough data
8.1
81
Not enough data
8.3
79
Not enough data
7.5
78
Not enough data
7.1
77
Not enough data
Feature Not Available
Not enough data
Administration
7.8
78
Not enough data
6.6
78
Not enough data
7.2
77
Not enough data
Generative AI
5.8
77
Not enough data
Agentic AI - E-Commerce Analytics
4.2
6
Not enough data
4.2
6
Not enough data
5.3
6
Not enough data
4.2
6
Not enough data
4.2
6
Not enough data
Customer Data Platform (CDP)Hide 7 FeaturesShow 7 Features
7.3
100
Not enough data
Data Sourcing
7.4
100
Not enough data
7.7
98
Not enough data
Feature Not Available
Not enough data
7.9
99
Not enough data
Intelligence
6.9
97
Not enough data
6.8
99
Not enough data
7.0
96
Not enough data
Not enough data
Not enough data
Computing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI InfrastructureHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Scalability and Performance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost and Efficiency - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration and Extensibility - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability and Support - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
7.9
197
Not enough data
Agentic AI - Heatmap Tools
6.7
8
Not enough data
7.1
7
Not enough data
6.9
7
Not enough data
6.7
6
Not enough data
7.2
6
Not enough data
7.2
6
Not enough data
Analysis
8.3
176
Not enough data
8.3
171
Not enough data
8.2
159
Not enough data
8.1
169
Not enough data
8.7
168
Not enough data
Reporting
8.9
184
Not enough data
9.3
191
Not enough data
8.6
179
Not enough data
8.4
172
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
84
Not enough data
Metrics
8.8
80
Not enough data
8.6
74
Not enough data
8.2
73
Not enough data
8.0
73
Not enough data
8.7
78
Not enough data
Mobile App OptimizationHide 15 FeaturesShow 15 Features
8.3
61
Not enough data
Variation Testing
7.5
50
Not enough data
7.0
48
Not enough data
8.1
49
Not enough data
8.5
51
Not enough data
7.7
49
Not enough data
7.1
47
Not enough data
Reporting
9.3
55
Not enough data
9.0
54
Not enough data
Personalization
8.2
52
Not enough data
7.8
48
Not enough data
9.0
52
Not enough data
Administration
8.4
47
Not enough data
8.3
47
Not enough data
9.3
53
Not enough data
9.0
53
Not enough data
Categories
Categories
Shared Categories
Fullstory
Fullstory
Inspectlet
Inspectlet
Fullstory and Inspectlet are categorized as Session Replay, Heatmap Tools, and Digital Analytics
Reviews
Reviewers' Company Size
Fullstory
Fullstory
Small-Business(50 or fewer emp.)
29.4%
Mid-Market(51-1000 emp.)
50.2%
Enterprise(> 1000 emp.)
20.5%
Inspectlet
Inspectlet
Small-Business(50 or fewer emp.)
26.9%
Mid-Market(51-1000 emp.)
46.2%
Enterprise(> 1000 emp.)
26.9%
Reviewers' Industry
Fullstory
Fullstory
Computer Software
22.3%
Information Technology and Services
10.1%
Financial Services
8.5%
Retail
5.6%
Marketing and Advertising
4.0%
Other
49.5%
Inspectlet
Inspectlet
Information Technology and Services
19.2%
Retail
11.5%
Internet
7.7%
Computer Software
7.7%
Banking
7.7%
Other
46.2%
Alternatives
Fullstory
Fullstory Alternatives
Glassbox
Glassbox
Add Glassbox
Heap
Heap
Add Heap
Smartlook
Smartlook
Add Smartlook
Contentsquare
Contentsquare
Add Contentsquare
Inspectlet
Inspectlet Alternatives
Hotjar
Hotjar
Add Hotjar
Smartlook
Smartlook
Add Smartlook
Mouseflow
Mouseflow
Add Mouseflow
Lucky Orange
Lucky Orange
Add Lucky Orange
Discussions
Fullstory
Fullstory Discussions
Is there anything FullStory doesn't support?
2 Comments
Official Response from Fullstory
Alas, there are still a few things we can't do. This isn't necessarily an exhaustive list, since new technology is constantly popping up, but these are the...Read more
What is Session Replay?
2 Comments
Patrick W.
PW
Session Replay allows you to playback a customer interacting with your site. It's a fully-animated experience that includes every action that a customer...Read more
How does FullStory work?
1 Comment
Official Response from Fullstory
If you’ve ever built or modified a website, then you’ve seen HTML. The tags in HTML (e.g., <p>Here’s a paragraph.</p>) generate what are called Document...Read more
Inspectlet
Inspectlet Discussions
Monty the Mongoose crying
Inspectlet has no discussions with answers