G2 reviewers report that Google Analytics excels in providing a comprehensive and user-friendly dashboard, which many users appreciate for its default metrics that require minimal customization. This ease of access allows users to quickly grasp their website performance without the need for extensive setup.
Users say that Fullstory shines in its ability to visualize user journeys, making it easier to identify errors and frustrations. Reviewers highlight the value of watching real user behaviors in context, which helps teams understand customer feedback more deeply and improve their platforms accordingly.
According to verified reviews, Google Analytics is praised for its seamless integration with other Google tools, such as Google Ads and Google Search Console. This integration is particularly beneficial for users looking to streamline their analytics processes across multiple platforms.
Reviewers mention that Fullstory is particularly useful for complex enterprise use cases, providing detailed insights that help teams assess their platforms effectively. Users appreciate the ability to find specific users easily and track their interactions, which can lead to more informed decision-making.
G2 reviewers highlight that while Google Analytics has a higher overall satisfaction score, Fullstory offers a more robust support experience, with users noting its quality of support as a strong point. This can be crucial for teams that require assistance during implementation and ongoing usage.
Users report that Google Analytics, despite its strengths, may feel overwhelming for new users due to its extensive features. In contrast, Fullstory's setup is described as straightforward, making it easier for teams to get started quickly and focus on analyzing user behavior without a steep learning curve.
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2 Comments
PW
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1 Comment
Official Response from Fullstory
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It is the best free tool for getting insights into our website and apps.Read more
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JC
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How do I link it to my SPSS journal
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AK
This may not be the answer you want, however its the best i have with my limited experience of spss. But you can import data via a spreadsheet (XLS/CSV - the...Read more
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