# Agentforce Sales (formerly Salesforce Sales Cloud) vs Fullcast Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Agentforce Sales excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Fullcast. Users appreciate its ability to improve pipeline visibility and automate repetitive tasks, making it a robust choice for sales teams looking to enhance their engagement with prospects.
- **Users say** that Fullcast offers a straightforward and easy-to-navigate interface, which can be beneficial for those new to sales software. However, while it has a strong learning curve, some users note that it requires clean source data and proper setup for optimal performance, which may pose challenges for less experienced teams.
- **Reviewers mention** that Agentforce Sales provides a comprehensive solution for managing leads and opportunities, with features that allow for seamless integration with Salesforce reports and dashboards. This capability is highlighted as a major advantage for users who value organized sales processes.
- **According to verified reviews** , Fullcast shines in its flexibility and powerful features once users overcome the initial learning curve. However, its lower G2 Score indicates that it may not meet the needs of all users as effectively as Agentforce Sales, particularly in areas like lead qualification and follow-up.
- **G2 reviewers highlight** that Agentforce Sales offers superior support and a more extensive feature set, which includes advanced analytics and multi-device data visualization. This makes it a preferred choice for mid-market companies looking for a scalable solution to manage their sales operations.
- **Users report** that while Fullcast has strengths in territory management and planning, it struggles in critical areas like opportunity and pipeline management compared to Agentforce Sales. This disparity can impact the effectiveness of sales strategies for teams relying heavily on these functionalities.



| | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 25,844 | 460 | 
| **Largest Market Segment** | Mid-Market (46.0% of reviews) | Small-Business (61.6% of reviews) | 
| **Entry Level Price** | $25.00 1 User Per Month | Contact Us Per Year | 

---
## Top Pros & Cons

### Agentforce Sales (formerly Salesforce Sales Cloud)

Pros:
- Features (3167 reviews)
- Ease of Use (2065 reviews)

Cons:
- Limitations (1412 reviews)
- Limited Features (1126 reviews)

### Fullcast

Pros:
- Helpful (13 reviews)
- Insights (12 reviews)

Cons:
- Data Management Issues (6 reviews)
- Learning Curve (5 reviews)

---
## Ratings Comparison
| Rating | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
  | **Meets Requirements** | 8.8 (14206 reviews) | 8.9 (366 reviews) | 
  | **Ease of Use** | 8.2 (18221 reviews) | 8.9 (373 reviews) | 
  | **Ease of Setup** | 7.8 (9156 reviews) | 8.7 (152 reviews) | 
  | **Ease of Admin** | 7.9 (4498 reviews) | 8.6 (131 reviews) | 
  | **Quality of Support** | 8.1 (12406 reviews) | 9.0 (314 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (4465 reviews) | 9.3 (128 reviews) | 
  | **Product Direction (% positive)** | 8.3 (13825 reviews) | 8.5 (341 reviews) | 

---
## Pricing

### Agentforce Sales (formerly Salesforce Sales Cloud)

#### Entry-Level Pricing

Plan: Starter Edition

Price: $25.00 1 User Per Month

Description: Out-of-the-box CRM for up to 10 users

Key Features:
- Automatic data capture
- Lead Management
- Opportunity Management

[Browse all 4 editions](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/pricing)

#### Free Trial

Yes

### Fullcast

#### Entry-Level Pricing

Plan: Fullcast Plan

Price: Contact Us Per Year

Description: Stop the annual planning nightmare. Use AI-driven territory and quota management to balance patches mathematically. Ensure every rep has a fair path to 100% and no high-value account is left underserved.

Key Features:
- Number of Plans: 2
- Territory Planning
- Quota & Capacity Management

[Browse all 5 editions](https://www.g2.com/products/fullcast-inc-fullcast/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.2/10 | 11203 |
| **Fullcast** | N/A | N/A |

#### Sales Force Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Contact & Account Management** | 8.8 (9640 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | 8.3 (6401 reviews) ✓ Verified | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 8.7 (9370 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | 8.3 (9567 reviews) ✓ Verified | Not enough data | 
| **Territory & Quota Management** | 8.0 (7326 reviews) ✓ Verified | Not enough data | 
| **Desktop Integration** | 8.2 (7631 reviews) ✓ Verified | Not enough data | 
| **Product & Price List Management** | 8.0 (6766 reviews) ✓ Verified | Not enough data | 
| **Quote & Order Management** | 8.1 (6669 reviews) ✓ Verified | Not enough data | 
| **Customer Contract Management** | 8.3 (7419 reviews) ✓ Verified | Not enough data | 

#### Marketing Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Email Marketing** | 8.0 (6680 reviews) ✓ Verified | Not enough data | 
| **Campaign Management** | 8.1 (7000 reviews) ✓ Verified | Not enough data | 
| **Lead Management** | 8.5 (8151 reviews) ✓ Verified | Not enough data | 
| **Marketing ROI Analytics** | 7.9 (5428 reviews) | Not enough data | 

#### Customer Support

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Case Management** | 8.3 (6840 reviews) ✓ Verified | Not enough data | 
| **Customer Support Portal** | 8.1 (6387 reviews) ✓ Verified | Not enough data | 
| **Knowledge Base** | 8.2 (6792 reviews) ✓ Verified | Not enough data | 
| **Call Center Features** | 8.0 (5498 reviews) ✓ Verified | Not enough data | 
| **Support Analytics** | 8.2 (5988 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Reporting** | 8.5 (9061 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.5 (9221 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | 8.2 (7488 reviews) ✓ Verified | Not enough data | 

#### Mobile & Social

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Social Collaboration Features** | 7.9 (5633 reviews) ✓ Verified | Not enough data | 
| **Social Network Integration** | 7.8 (5246 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | 7.7 (6113 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Customization** | 8.5 (3706 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.5 (3712 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.6 (3649 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.4 (2905 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 8.5 (3188 reviews) ✓ Verified | Not enough data | 
| **Document & Content Mgmt.** | 8.1 (3205 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.7 (3696 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.1 (3032 reviews) | Not enough data | 

#### Integration

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Data Import & Export Tools** | 8.5 (2616 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.5 (3115 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 8.5 (2922 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **AI Text Generation** | 7.6 (904 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (304 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (254 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (281 reviews) | Not enough data | 
| **Adaptive Learning** | 8.1 (238 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (244 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (269 reviews) | Not enough data | 
| **Decision Making** | 8.3 (267 reviews) | Not enough data | 

### Business Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Fullcast** | N/A | N/A |

#### Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Reports Interface** | Not enough data | Not enough data | 
| **Steps to Answer** | Not enough data | Not enough data | 
| **Graphs and Charts** | Not enough data | Not enough data | 
| **Score Cards** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

#### Self Service 

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Calculated Fields** | Not enough data | Not enough data | 
| **Data Column Filtering** | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Collaboration / Workflow** | Not enough data | Not enough data | 
| **Automodeling** | Not enough data | Not enough data | 

#### Advanced Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Big Data Services** | Not enough data | Not enough data | 

#### Building Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | 
| **Data Modeling** | Not enough data | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 

### Sales Compensation

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Fullcast** | 8.8/10 | 9 |

#### Sales Rep Portal

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Commission Estimator** | Not enough data | Feature Not Available | 
| **Dispute Management** | Not enough data | Feature Not Available | 
| **Compensation Statements** | Not enough data | 8.5 (9 reviews) | 
| **Plan Documents and Agreements** | Not enough data | Not enough data | 
| **Individual and Team Performance Reports** | Not enough data | 8.3 (8 reviews) | 
| **Mobile User Support** | Not enough data | Feature Not Available | 

#### Management Portal

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Sales Org Performance Reports** | Not enough data | 8.6 (6 reviews) | 
| **Monitor Sales Rep Performance** | Not enough data | 8.5 (8 reviews) | 
| **Territory Assignments/Management** | Not enough data | 9.5 (7 reviews) | 
| **Quota Assignments/Management** | Not enough data | 9.5 (7 reviews) | 
| **Commission splits and overrides** | Not enough data | 9.0 (5 reviews) | 
| **Workflow and Approvals** | Not enough data | Feature Not Available | 
| **Budgeting** | Not enough data | Feature Not Available | 

#### Administration

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Adjustments/Dispute Resolution** | Not enough data | Feature Not Available | 
| **Comp Modeling - Ease of Admin** | Not enough data | 9.0 (7 reviews) | 
| **Comp Modeling - Design Flexibility** | Not enough data | 8.8 (7 reviews) | 
| **Comp Statement Calculation and Distribution** | Not enough data | 8.6 (7 reviews) | 
| **Reports and Dashboards** | Not enough data | 9.0 (8 reviews) | 
| **Sales Hierarchy Management** | Not enough data | 8.7 (5 reviews) | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **CRM Integration** | Not enough data | Not enough data | 
| **Financial Integration** | Not enough data | Not enough data | 
| **HCM/HRIS Integration** | Not enough data | Not enough data | 
| **Customization** | Not enough data | Not enough data | 
| **APIs** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

#### Agentic AI - Sales Compensation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Feature Not Available | 

### Sales Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Fullcast** | N/A | N/A |

#### Data Availability

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Contact Data Availability** | Not enough data | Not enough data | 
| **Company Data Availability** | Not enough data | Not enough data | 
| **Industry Research Availability** | Not enough data | Not enough data | 
| **Technographic Data Availability** | Not enough data | Not enough data | 

#### Data Accuracy

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Contact Data Accuracy** | Not enough data | Not enough data | 
| **Company Data Accuracy** | Not enough data | Not enough data | 
| **Technographic Data Accuracy** | Not enough data | Not enough data | 

#### Agentic AI - Sales Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Internationalization** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Reporting/Dashboards** | Not enough data | Not enough data | 
| **Mobile User Support** | Not enough data | Not enough data | 
| **APIs** | Not enough data | Not enough data | 

#### Features

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **Integration to CRM/Marketing Automation** | Not enough data | Not enough data | 
| **Data Cleaning/Enrichment** | Not enough data | Not enough data | 
| **Data Segmentation/Filtering** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **News/People Alerts** | Not enough data | Not enough data | 
| **Connections** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **Messaging** | Not enough data | Not enough data | 

### Content Marketing

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Fullcast** | N/A | N/A |

#### Content Creation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Content Creation Tools** | Not enough data | Not enough data | 
| **Content Curation** | Not enough data | Not enough data | 
| **Buyer Personas** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 

#### Optimization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **SEO** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 
| **Dashboards & Reporting** | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | 
| **ROI Reporting** | Not enough data | Not enough data | 

#### Logistics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Customizable Templated Workflows** | Not enough data | Not enough data | 
| **Internal Communication** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Editing and Approval Tools** | Not enough data | Not enough data | 
| **Distribution Features** | Not enough data | Not enough data | 
| **Integrations & APIs** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 

### Location Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 45 |
| **Fullcast** | N/A | N/A |

#### Cartography

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Map Design** | 8.6 (35 reviews) | Not enough data | 
| **Vector Mapping ** | 8.4 (31 reviews) | Not enough data | 
| **Data Visualization** | 8.6 (35 reviews) | Not enough data | 
| **Overlaying** | 8.3 (35 reviews) | Not enough data | 

#### Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Predictive Analysis** | 8.2 (28 reviews) | Not enough data | 
| **Distance Analysis ** | 8.4 (35 reviews) | Not enough data | 
| **Spatial Analysis** | 8.3 (31 reviews) | Not enough data | 
| **Data Stream** | 8.4 (30 reviews) | Not enough data | 

#### Reporting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Data Transformation** | 8.6 (29 reviews) | Not enough data | 
| **WYSIWYG Design** | 8.3 (24 reviews) | Not enough data | 
| **API Integrations** | 8.6 (22 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Fullcast** | N/A | N/A |

#### Lead Generation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 426 |
| **Fullcast** | 5.6/10 | 9 |

#### Lead Facilitation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Customer-facing Chatbot** | 8.5 (272 reviews) | Feature Not Available | 
| **Lead Qualification** | 8.8 (297 reviews) | 4.0 (8 reviews) | 
| **Lead Follow-up** | 8.8 (320 reviews) | 3.8 (8 reviews) | 
| **Meeting Scheduling ** | 8.6 (292 reviews) | 4.4 (8 reviews) | 

#### Organization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 9.0 (355 reviews) | 6.9 (9 reviews) | 
| **Data Entry** | 8.8 (348 reviews) | 6.0 (8 reviews) | 
| **Integrations / APIs** | 8.8 (343 reviews) | 6.0 (8 reviews) | 

#### Performance Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Coaching ** | 8.4 (286 reviews) | 7.6 (9 reviews) | 
| **Peformance Tracking** | 8.8 (310 reviews) | 7.2 (9 reviews) | 

#### Sales Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **ROI Forecasting ** | 8.4 (284 reviews) | 4.8 (8 reviews) | 
| **Sales Forecasting ** | 8.8 (302 reviews) | 5.0 (8 reviews) | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **AI Text Generation** | 8.4 (125 reviews) | Feature Not Available | 
| **AI Text Summarization** | 8.5 (124 reviews) | Feature Not Available | 

#### Agentic AI - AI Sales Assistant

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Autonomous Task Execution** | 9.1 (31 reviews) | Not enough data | 
| **Multi-step Planning** | 9.2 (30 reviews) | Not enough data | 
| **Cross-system Integration** | 9.0 (27 reviews) | Not enough data | 
| **Adaptive Learning** | 9.0 (26 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.3 (27 reviews) | Not enough data | 
| **Proactive Assistance** | 9.1 (27 reviews) | Not enough data | 
| **Decision Making** | 9.3 (29 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 620 |
| **Fullcast** | 8.6/10 | 9 |

#### Integrated Workflows

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Task Management** | 8.7 (520 reviews) | 8.0 (5 reviews) | 
| **Email Tracking/Automation** | 8.5 (509 reviews) | Not enough data | 
| **Calls and Voice** | 8.1 (464 reviews) | Not enough data | 
| **Other Outreach Options ** | 8.1 (458 reviews) | Not enough data | 
| **CRM Integration** | 8.8 (523 reviews) | 9.2 (8 reviews) | 
| **Calendar** | 8.4 (466 reviews) | Not enough data | 
| **Shared Records** | 8.6 (479 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Content Management** | 8.4 (481 reviews) | 8.0 (5 reviews) | 
| **Workflow Management** | 8.7 (500 reviews) | Not enough data | 
| **Workflow Performance** | 8.7 (497 reviews) | Not enough data | 
| **Sales Coaching and Insights** | 8.3 (480 reviews) | 9.3 (5 reviews) | 
| **Gamification** | 7.8 (413 reviews) | Not enough data | 

#### AI and Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Lead Prioritization** | 8.5 (462 reviews) | Not enough data | 
| **Lead Scoring** | 8.4 (469 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 8.3 (425 reviews) | Not enough data | 
| **Buyer Intelligence** | 8.0 (429 reviews) | Not enough data | 
| **Machine Learning** | 7.8 (414 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **AI Text Generation** | 7.4 (267 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (86 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (87 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (85 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (86 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (86 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (86 reviews) | Not enough data | 
| **Decision Making** | 8.5 (86 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 183 |
| **Fullcast** | N/A | N/A |

#### Call Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Call Recording** | 8.7 (132 reviews) | Not enough data | 
| **Machine Learning** | 8.6 (136 reviews) | Not enough data | 
| **Call Analysis** | 8.7 (132 reviews) | Not enough data | 
| **Lead Qualification** | 8.9 (133 reviews) | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Customer Scoring** | 8.7 (141 reviews) | Not enough data | 
| **Speech-to-Text** | 8.7 (125 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **AI Text Summarization** | 8.3 (59 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Autonomous Task Execution** | 8.7 (13 reviews) | Not enough data | 
| **Multi-step Planning** | 9.2 (14 reviews) | Not enough data | 
| **Cross-system Integration** | 9.3 (14 reviews) | Not enough data | 
| **Adaptive Learning** | 9.2 (14 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.7 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (14 reviews) | Not enough data | 
| **Decision Making** | 9.0 (14 reviews) | Not enough data | 

### AI Writing Assistant

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Fullcast** | 8.8/10 | 96 |

#### Grammar

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Grammar Check** | Not enough data | 8.6 (23 reviews) | 
| **Tone Check** | Not enough data | 8.8 (27 reviews) | 
| **Sentence Formatting** | Not enough data | 8.5 (26 reviews) | 

#### Formatting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Plagiarism Check** | Not enough data | 7.4 (16 reviews) | 
| **Style Editor** | Not enough data | 8.3 (22 reviews) | 
| **Citation Finder** | Not enough data | 8.0 (41 reviews) | 

#### Content 

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Idea Recommendation** | Not enough data | 9.1 (76 reviews) | 
| **Content Generation** | Not enough data | 9.2 (86 reviews) | 
| **Form Generation** | Not enough data | 8.5 (17 reviews) | 

#### Product Type

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Standalone Application** | Not enough data | 9.2 (67 reviews) | 
| **Plugin** | Not enough data | 8.5 (10 reviews) | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **AI Text Generation** | Not enough data | 10.0 (5 reviews) | 
| **AI Text Summarization** | Not enough data | 10.0 (5 reviews) | 

### Lead-to-Account Matching and Routing

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Fullcast** | 7.7/10 | 13 |

#### Matching

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Priority Matching** | Not enough data | 7.6 (9 reviews) | 
| **Account Tiebreakers** | Not enough data | 6.9 (6 reviews) | 
| **Fuzzy Matching** | Not enough data | 6.0 (7 reviews) | 

#### Routing

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Match and Route** | Not enough data | 8.5 (12 reviews) | 
| **Multi-Objects** | Not enough data | 8.5 (9 reviews) | 
| **Territories** | Not enough data | 8.3 (11 reviews) | 
| **Working Hours** | Not enough data | 8.3 (9 reviews) | 

#### Platform Operations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Service level Agreements** | Not enough data | 8.1 (6 reviews) | 
| **Audit Logs** | Not enough data | 7.0 (9 reviews) | 
| **Duplicate Match** | Not enough data | 7.2 (6 reviews) | 
| **Capping** | Not enough data | 7.3 (5 reviews) | 
| **Analytics** | Not enough data | 7.5 (8 reviews) | 
| **Integrations** | Not enough data | 8.0 (10 reviews) | 
| **Alerts & Notifications** | Not enough data | Not enough data | 
| **AI Lead Matching & Routing** | Not enough data | Feature Not Available | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 85 |
| **Fullcast** | 7.5/10 | 24 |

#### Revenue Sourcing and Forecasting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Revenue History** | 8.7 (66 reviews) | Feature Not Available | 
| **Pipeline Management** | 8.6 (69 reviews) | Feature Not Available | 
| **Dashboard Analytics** | 8.9 (69 reviews) | 8.4 (22 reviews) | 
| **Multi-Device Data Visualization** | 8.5 (63 reviews) | 6.1 (15 reviews) | 
| **Data Segmentation** | 8.6 (67 reviews) | 7.8 (19 reviews) | 
| **Predictive Forecasting** | 8.4 (58 reviews) | Feature Not Available | 
| **Revenue Operations Cadence** | 8.2 (58 reviews) | Feature Not Available | 

#### CRM Data Enrichment

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Calendar Sync** | 8.1 (64 reviews) | Feature Not Available | 
| **Email Activity Capture** | 8.4 (62 reviews) | Feature Not Available | 
| **Conversation Intelligence** | 8.2 (59 reviews) | Feature Not Available | 
| **Marketing Leads** | 8.2 (65 reviews) | Feature Not Available | 
| **Contact Capture** | 8.5 (56 reviews) | Feature Not Available | 

#### Account Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Nonengaged Accounts** | 8.3 (63 reviews) | Feature Not Available | 
| **Account optimization** | 8.1 (63 reviews) | 7.3 (13 reviews) | 
| **Historical Patterns** | 8.1 (60 reviews) | Feature Not Available | 
| **Rep Performance** | 8.2 (59 reviews) | Feature Not Available | 
| **Account Engagement** | 8.7 (56 reviews) | Feature Not Available | 
| **Historical Win/Loss Patterns** | 8.4 (56 reviews) | Feature Not Available | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (22 reviews) | Feature Not Available | 
| **Cross-system Integration** | 8.4 (23 reviews) | Feature Not Available | 
| **Adaptive Learning** | 8.4 (21 reviews) | Feature Not Available | 
| **Proactive Assistance** | 8.1 (21 reviews) | Feature Not Available | 
| **Decision Making** | 8.3 (23 reviews) | Feature Not Available | 

### Field Sales

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.6/10 | 39 |
| **Fullcast** | N/A | N/A |

#### Territory Mapping

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Custom Territory Mapping** | 8.7 (31 reviews) | Not enough data | 
| **Strategic Selling** | 8.6 (29 reviews) | Not enough data | 
| **Automatic Rep Assignment** | 8.4 (29 reviews) | Not enough data | 

#### Route Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Lead Priority** | 8.9 (28 reviews) | Not enough data | 
| **Optimized Sales Routes** | 9.0 (30 reviews) | Not enough data | 
| **Map Directions** | 9.1 (31 reviews) | Not enough data | 

#### Sales Performance Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Gamification** | 8.3 (26 reviews) | Not enough data | 
| **Performance Dashboards** | 8.3 (29 reviews) | Not enough data | 
| **Sales Rep Tracker** | 9.0 (29 reviews) | Not enough data | 

#### Presentation and Forms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Video and Interactive Media** | 8.0 (25 reviews) | Not enough data | 
| **Digital Contracts** | 8.2 (28 reviews) | Not enough data | 
| **E-signature** | 8.5 (28 reviews) | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 181 |
| **Fullcast** | N/A | N/A |

#### Integrations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **MS Teams Integration** | 8.1 (158 reviews) | Not enough data | 
| **Email Integration** | 8.6 (160 reviews) | Not enough data | 
| **Zoom Integration** | 8.1 (159 reviews) | Not enough data | 
| **Google Meet Integration** | 8.1 (158 reviews) | Not enough data | 
| **Salesforce Integration** | 8.8 (161 reviews) | Not enough data | 

#### Branding & Customizatio

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Custom Booking Page** | 8.1 (153 reviews) | Not enough data | 
| **Personalized Links** | 8.2 (157 reviews) | Not enough data | 
| **Personalized Web Embed** | 8.3 (156 reviews) | Not enough data | 

#### Automatic Rules & Configurations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Set Working Hours** | 8.4 (157 reviews) | Not enough data | 
| **Automatic Updates** | 8.3 (157 reviews) | Not enough data | 
| **Buffer Times** | 8.1 (159 reviews) | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (34 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (35 reviews) | Not enough data | 

### Content Creation

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Fullcast** | 6.9/10 | 29 |

#### Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Scheduling Integration** | Not enough data | Not enough data | 

#### Publishing

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Execute Content Publication** | Not enough data | Not enough data | 

#### Social Media

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Social Media Integration** | Not enough data | Not enough data | 

#### Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Collaborative Editorial Calendars / Scheduling Content** | Not enough data | 6.9 (9 reviews) | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text-to-Image** | Not enough data | Not enough data | 
| **AI Text-to-Video** | Not enough data | Not enough data | 

#### Agentic AI - Content Creation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Planning

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 198 |
| **Fullcast** | 8.2/10 | 12 |

#### Sales Performance Features - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Account Scoring** | 8.5 (172 reviews) | 8.6 (7 reviews) | 
| **Revenue Planning** | 8.5 (161 reviews) | 8.1 (6 reviews) | 
| **Account Segmentation** | 8.5 (166 reviews) | 9.0 (8 reviews) | 
| **Sales Performance** | 8.6 (168 reviews) | 8.0 (5 reviews) | 
| **Sales Forecasting** | 8.6 (170 reviews) | Feature Not Available | 
| **Integrations** | 8.8 (166 reviews) | 8.0 (11 reviews) | 
| **Scenario Modeling** | 8.2 (161 reviews) | 8.3 (9 reviews) | 

#### Territory Management - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Territory Management** | 8.6 (163 reviews) | 8.9 (12 reviews) | 
| **Territory Planning** | 8.5 (169 reviews) | 9.2 (12 reviews) | 

#### Quota & Capacity Management - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Quota Management** | 8.4 (165 reviews) | 7.7 (5 reviews) | 
| **Capacity Management** | 8.4 (173 reviews) | 7.3 (5 reviews) | 
| **Quota Planning** | 8.4 (165 reviews) | 7.3 (5 reviews) | 

#### Agentic AI - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (55 reviews) | Feature Not Available | 
| **Multi-step Planning** | 8.5 (54 reviews) | Feature Not Available | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 516 |
| **Fullcast** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (55 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (54 reviews) | Not enough data | 
| **Adaptive Learning** | 8.0 (55 reviews) | Not enough data | 
| **Decision Making** | 8.1 (56 reviews) | Not enough data | 

#### Attribution

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Lead Opportunity** | 8.9 (454 reviews) | Not enough data | 
| **Lead Assignment** | 8.9 (460 reviews) | Not enough data | 
| **Pipeline Acceleration** | 8.6 (434 reviews) | Not enough data | 

#### Discovery

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Lead Management** | 8.9 (464 reviews) | Not enough data | 
| **Scoring/Ranking** | 8.6 (453 reviews) | Not enough data | 
| **Lead Context** | 8.6 (431 reviews) | Not enough data | 

#### Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Conversion Viability** | 8.5 (418 reviews) | Not enough data | 
| **Workflow** | 8.7 (440 reviews) | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Data Synchronization** | 8.6 (430 reviews) | Not enough data | 
| **Analysis** | 8.6 (431 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 685 |
| **Fullcast** | 7.8/10 | 35 |

#### Agentic AI - Sales Performance Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (67 reviews) | Feature Not Available | 
| **Natural Language Interaction** | 8.7 (67 reviews) | Feature Not Available | 
| **Proactive Assistance** | 8.5 (68 reviews) | Feature Not Available | 

#### Incentives

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Badges** | 8.2 (431 reviews) | Feature Not Available | 
| **Triggers** | 8.4 (494 reviews) | Feature Not Available | 
| **Commission Calculator** | 8.0 (428 reviews) | Feature Not Available | 
| **Leaderboards** | 8.6 (506 reviews) | Feature Not Available | 

#### Personalization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Profiles** | 8.6 (476 reviews) | Feature Not Available | 
| **Custom Reports** | 8.8 (554 reviews) | 7.6 (30 reviews) | 
| **Dashboards** | 8.9 (587 reviews) | 7.8 (32 reviews) | 
| **Goal Setting** | 8.6 (530 reviews) | 8.2 (31 reviews) | 

#### Administrative

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Integration** | 8.7 (558 reviews) | 7.7 (32 reviews) | 
| **Employee Structure** | 8.5 (521 reviews) | 7.4 (32 reviews) | 
| **Behavior Monitoring** | 8.4 (501 reviews) | 7.4 (32 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 715 |
| **Fullcast** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (61 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (59 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (59 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (61 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.4 (60 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (59 reviews) | Not enough data | 
| **Decision Making** | 8.4 (62 reviews) | Not enough data | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Open Rates** | 8.3 (568 reviews) | Not enough data | 
| **Link Activity** | 8.4 (575 reviews) | Not enough data | 
| **Attachment Activity** | 8.3 (589 reviews) | Not enough data | 

#### Customizations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Email Platform Integration** | 8.7 (622 reviews) | Not enough data | 
| **Email Scheduling** | 8.5 (591 reviews) | Not enough data | 
| **Notifications** | 8.5 (624 reviews) | Not enough data | 
| **Email Categorization** | 8.4 (569 reviews) | Not enough data | 
| **Templates** | 8.4 (597 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **AI Text Generation** | 7.5 (288 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 1200 |
| **Fullcast** | 8.7/10 | 6 |

#### Agentic AI - Sales Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (76 reviews) | Feature Not Available | 
| **Cross-system Integration** | 8.6 (77 reviews) | Feature Not Available | 
| **Adaptive Learning** | 8.4 (76 reviews) | Feature Not Available | 
| **Natural Language Interaction** | 8.3 (75 reviews) | Feature Not Available | 
| **Proactive Assistance** | 8.3 (76 reviews) | Feature Not Available | 

#### Data Sourcing

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Data Sourcing** | 8.5 (965 reviews) | Feature Not Available | 
| **Exporting & Sharing Data** | 8.7 (995 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.3 (897 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.7 (1026 reviews) | Not enough data | 
| **Data Segmentation** | 8.6 (957 reviews) | 7.7 (5 reviews) | 

#### Predictive Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Lead Scoring** | 8.4 (943 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.6 (957 reviews) | Not enough data | 
| **Risk Analysis** | 8.1 (850 reviews) | Not enough data | 
| **Live Forecasting** | 8.3 (891 reviews) | Not enough data | 

#### Sales Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Live Pipeline Management** | 8.7 (981 reviews) | Feature Not Available | 
| **Sales Gamification** | 8.1 (852 reviews) | Feature Not Available | 
| **Account-Based Analytics** | 8.6 (975 reviews) | Feature Not Available | 
| **Activity Tracking** | 8.8 (1044 reviews) | 9.7 (5 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 222 |
| **Fullcast** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (38 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (39 reviews) | Not enough data | 

#### Calling

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Record Calls** | 8.5 (185 reviews) | Not enough data | 
| **Generate Location** | 8.4 (176 reviews) | Not enough data | 
| **Call Types** | 8.7 (185 reviews) | Not enough data | 
| **Click-to-Call** | 8.7 (183 reviews) | Not enough data | 
| **Auto Dialer** | 8.6 (44 reviews) | Not enough data | 

#### Contacts

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Personalization** | 8.8 (176 reviews) | Not enough data | 
| **Information Locater** | 8.7 (179 reviews) | Not enough data | 
| **Record Prospect Data** | 8.7 (181 reviews) | Not enough data | 

#### Insights

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Notes** | 9.1 (189 reviews) | Not enough data | 
| **Daily Summary** | 8.9 (182 reviews) | Not enough data | 
| **Automated Voicemails** | 8.3 (178 reviews) | Not enough data | 
| **Automated Emails** | 8.5 (188 reviews) | Not enough data | 
| **Sorts Prospects** | 8.4 (182 reviews) | Not enough data | 
| **Automated Note Taking** | 8.7 (38 reviews) | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 310 |
| **Fullcast** | 7.1/10 | 19 |

#### Agentic AI - Sales Coaching

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Multi-step Planning** | 9.0 (20 reviews) | Feature Not Available | 
| **Cross-system Integration** | 8.9 (20 reviews) | Feature Not Available | 
| **Adaptive Learning** | 9.1 (20 reviews) | Feature Not Available | 
| **Decision Making** | 9.2 (20 reviews) | Feature Not Available | 

#### Training

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Knowledge Base** | 8.8 (255 reviews) | Feature Not Available | 
| **Coaching Materials** | 8.8 (247 reviews) | Feature Not Available | 
| **Playbook Creation** | 8.5 (207 reviews) | Feature Not Available | 
| **Video Record** | 8.5 (242 reviews) | Feature Not Available | 

#### Feedback

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Review** | 8.8 (236 reviews) | Feature Not Available | 
| **Scorecard** | 8.6 (232 reviews) | 7.4 (19 reviews) | 
| **Coaching Card** | 8.6 (213 reviews) | 7.0 (19 reviews) | 
| **Leaderboard** | 8.6 (200 reviews) | 7.7 (18 reviews) | 
| **Real-Time Updates** | 8.8 (225 reviews) | 6.3 (19 reviews) | 
| **Notifications** | 8.9 (226 reviews) | 7.1 (19 reviews) | 
| **Competition** | 8.7 (198 reviews) | Feature Not Available | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **AI Text Summarization** | 7.6 (70 reviews) | Feature Not Available | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 444 |
| **Fullcast** | N/A | N/A |

#### Agentic AI - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (33 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (33 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (33 reviews) | Not enough data | 

#### Content Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Content Import** | 8.3 (351 reviews) | Not enough data | 
| **Content Creation** | 8.1 (342 reviews) | Not enough data | 
| **Templates** | 8.2 (328 reviews) | Not enough data | 
| **Advanced Search** | 8.5 (318 reviews) | Not enough data | 
| **Content Storage** | 8.3 (335 reviews) | Not enough data | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Reporting** | 8.7 (347 reviews) | Not enough data | 
| **Alerts** | 8.4 (345 reviews) | Not enough data | 
| **Account-Based Engagement** | 8.5 (226 reviews) | Not enough data | 
| **Content Utilization** | 8.3 (351 reviews) | Not enough data | 

#### Learning Management - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Sales Training ** | 8.4 (27 reviews) | Not enough data | 
| **Sales Coaching** | 8.4 (27 reviews) | Not enough data | 
| **Sales Onboarding** | 8.5 (27 reviews) | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Cross-Functional Alignment** | 8.3 (26 reviews) | Not enough data | 
| **AI and Automation** | 8.3 (28 reviews) | Not enough data | 
| **End-to-End Customer Journey Insights** | 8.8 (27 reviews) | Not enough data | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Fullcast** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **CRM Data Enrichment** | 10.0 (5 reviews) | Not enough data | 
| **Actionable Insights** | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Pipeline & Deal Management** | Not enough data | Not enough data | 
| **Customer Data Capture** | 10.0 (5 reviews) | Not enough data | 

---
## Categories
**Shared Categories (7):** [Sales Planning Software](https://www.g2.com/categories/sales-planning), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)

**Unique to Agentforce Sales (formerly Salesforce Sales Cloud) (10):** [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Location Intelligence Software](https://www.g2.com/categories/location-intelligence), [Field Sales Software](https://www.g2.com/categories/field-sales), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [CRM Software](https://www.g2.com/categories/crm), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)

**Unique to Fullcast (5):** [Lead-to-Account Matching and Routing Software](https://www.g2.com/categories/lead-to-account-matching-and-routing), [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence), [Sales Compensation Software](https://www.g2.com/categories/sales-compensation), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant), [Content Creation Software](https://www.g2.com/categories/content-creation)


---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce Sales (formerly Salesforce Sales Cloud) | Fullcast | 
|---|---|---|
| **Small-Business** | 20.5% | 61.6% | 
| **Mid-Market** | 46.0% | 30.5% | 
| **Enterprise** | 33.4% | 7.9% | 

### By Industry

#### Agentforce Sales (formerly Salesforce Sales Cloud)

- **Computer Software:** 13.5%
- **Information Technology and Services:** 11.8%
- **Financial Services:** 6.8%
- **Marketing and Advertising:** 4.9%
- **Internet:** 3.2%
- **Non-Profit Organization Management:** 3.0%
- **Telecommunications:** 2.9%
- **Hospital & Health Care:** 2.6%
- **Consulting:** 2.4%
- **Education Management:** 2.4%
- **Other:** 46.5%

#### Fullcast

- **Marketing and Advertising:** 16.3%
- **Computer Software:** 14.6%
- **Information Technology and Services:** 10.8%
- **Staffing and Recruiting:** 6.6%
- **Financial Services:** 4.4%
- **Management Consulting:** 3.1%
- **Education Management:** 2.9%
- **Writing and Editing:** 2.0%
- **Human Resources:** 2.0%
- **Retail:** 1.8%
- **Other:** 35.5%

---
## Alternatives

### Alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)

- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5607 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13860 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9682 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3572 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2938 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6675 reviews)
- [Membrain](https://www.g2.com/products/membrain/reviews) — 4.6/5 stars (224 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (300 reviews)

### Alternatives to Fullcast

- [Anaplan](https://www.g2.com/products/anaplan/reviews) — 4.6/5 stars (461 reviews)
- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5607 reviews)
- [Varicent](https://www.g2.com/products/varicent-varicent/reviews) — 4.5/5 stars (599 reviews)
- [Aviso](https://www.g2.com/products/aviso/reviews) — 4.3/5 stars (983 reviews)
- [LeanData](https://www.g2.com/products/leandata/reviews) — 4.6/5 stars (1022 reviews)
- [Xactly](https://www.g2.com/products/xactly/reviews) — 4.2/5 stars (1096 reviews)
- [CaptivateIQ](https://www.g2.com/products/captivateiq/reviews) — 4.7/5 stars (3488 reviews)
- [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9682 reviews)
- [Salesforce Spiff](https://www.g2.com/products/salesforce-spiff/reviews) — 4.6/5 stars (3068 reviews)

---
## Top Discussions

### Agentforce Sales (formerly Salesforce Sales Cloud)

- Title: [When do you need a CRM?](https://www.g2.com/discussions/31049-when-do-you-need-a-crm) — 11 comments, 3 upvotes
  > **Top comment:** "Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions..."
- Title: [How can total cost of ownership (TCO) be made better using Salesforce?](https://www.g2.com/discussions/10232-how-can-total-cost-of-ownership-tco-be-made-better-using-salesforce) — 11 comments, 1 upvote
  > **Top comment:** "TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest "
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/salesforce-sales-cloud-what-are-the-features-of-crm-software) — 8 comments, 1 upvote
  > **Top comment:** " 1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,..."
- Title: [What is the benefit of Salesforce CRM?](https://www.g2.com/discussions/what-is-the-benefit-of-salesforce-crm) — 7 comments
  > **Top comment:** "unify email, social, phone, and chat support and helps manage every channel from one view"
- Title: [How do I figure out how to run report of my own sales techniques](https://www.g2.com/discussions/how-do-i-figure-out-how-to-run-report-of-my-own-sales-techniques) — 7 comments, 1 upvote
  > **Top comment:** "I would need to know about your set up and exactly what you are trying to accomplish."

### Fullcast

- Title: [Can I get it for free?](https://www.g2.com/discussions/can-i-get-it-for-free) — 3 comments, 3 upvotes
  > **Top comment:** "Absolutely yes, you can use it for free, every month you have 10 credits to spend."
- Title: [How to create in detailed blog title?](https://www.g2.com/discussions/how-to-create-in-detailed-blog-title) — 2 comments, 1 upvote
  > **Top comment:** "Well, the best method is to add the more text related to the article the better, you have up to 1000 characters.
I have found that the best way to do this..."
- Title: [How can I create premium magazine content?](https://www.g2.com/discussions/how-can-i-create-premium-magazine-content) — 1 comment, 1 upvote
  > **Top comment:** "I would first use the Outline tool to outline your magazine content and get all your ideas out of your head onto a more structured view. Then I would do..."
- Title: [Does Fullcast do territory segmentation and planning?](https://www.g2.com/discussions/does-fullcast-do-territory-segmentation-and-planning) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes! Fullcast is an end-to-end GTM Planning Platform.  A core part of the GTM plan are territories. The platform helps you quickly create your annual (or..."
- Title: [Can you integrate with my CRM?](https://www.g2.com/discussions/crm-b25a06a7-a16a-443d-9ab5-8ba9ae2b73b9) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes! We provide integrations with many CRM software applications, as well as payroll software, with the use of Zapier.
We can integrate with Salesforce,..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-fullcast-inc-fullcast)