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Compare Front and Titan 
Featured Products
At a Glance
Market Segments
Small-Business (49.4% of reviews)
Small-Business (97.8% of reviews)
Entry-Level Pricing
$25.00 1 user/month
$2.00 1 User Per Month
Front
Star Rating
(2,405)4.7 out of 5
Market Segments
Small-Business (49.4% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 user/month
Free Trial is available
Browse all 3 pricing plansTitan
Star Rating
(558)4.6 out of 5
Market Segments
Small-Business (97.8% of reviews)
Pros & Cons
Entry-Level Pricing
$2.00 1 User Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Front excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Titan. Users appreciate the platform's ability to keep all communications in one shared inbox, which enhances team organization and collaboration.
- Users say that Front's user interface is clean and intuitive, making it easy to navigate and focus on conversations. This is a notable advantage over Titan, where some users find the interface less streamlined.
- Reviewers mention that Front's implementation process is efficient, with many highlighting the automation features that help assign tasks and manage communications effectively. In contrast, while Titan users appreciate its simplicity, they have fewer recent reviews to confirm the same level of efficiency.
- According to verified reviews, Titan shines in customer support, with users praising its responsiveness and helpfulness. However, Front also receives high marks for support, indicating that both platforms prioritize user assistance, though Titan's support is often highlighted as a standout feature.
- Users report that Front offers advanced features like shared inbox management and internal comments, which improve team coordination and prevent duplicate replies. Titan, while easy to use, lacks some of these collaborative features that enhance productivity for teams.
- Reviewers note that while Titan is more budget-friendly with a lower entry-level price, Front's higher cost is justified by its robust features and overall performance, making it a worthwhile investment for teams that require more comprehensive email management solutions.
Pricing
Entry-Level Pricing
Front
Starter
$25.00
1 user/month
Essential capabilities to get started with customer-first service
- Shared inbox and ticketing
- AI Topics and up to 10 automation rules
- Basic analytics
Titan
TITAN BUSINESS PRO
$2.00
1 User Per Month
Powerful business email with guaranteed uptime and delivery.
- 10 GB Email storage
- Unlimited Mail Filters
- 10 Email Aliases
Free Trial
Front
Free Trial is available
Titan
No trial information availableRatings
Meets Requirements
9.1
1,897
9.1
419
Ease of Use
9.1
1,913
9.3
423
Ease of Setup
8.8
695
9.3
254
Ease of Admin
8.9
473
9.3
244
Quality of Support
9.1
1,632
9.4
378
Has the product been a good partner in doing business?
9.2
459
9.4
239
Product Direction (% positive)
9.3
1,785
8.8
390
Features by Category
Ticket and Case Management
8.8
265
|
Verified
Not enough data
8.9
262
|
Verified
Not enough data
8.9
284
|
Verified
Not enough data
8.8
280
|
Verified
Not enough data
8.8
242
|
Verified
Not enough data
9.0
306
Not enough data
9.2
284
|
Verified
Not enough data
8.7
258
|
Verified
Not enough data
Generative AI
7.8
62
Not enough data
8.2
63
Not enough data
Agentic AI - Help Desk
7.1
28
Not enough data
7.1
28
Not enough data
7.2
28
Not enough data
Communication Channels
8.7
232
|
Verified
Not enough data
9.1
275
|
Verified
Not enough data
8.6
232
|
Verified
Not enough data
8.3
208
|
Verified
Not enough data
7.8
131
Not enough data
Platform
8.3
216
|
Verified
Not enough data
8.4
287
|
Verified
Not enough data
8.8
258
|
Verified
Not enough data
8.5
231
|
Verified
Not enough data
8.3
230
|
Verified
Not enough data
8.3
236
|
Verified
Not enough data
Channels
8.9
626
Not enough data
8.6
527
Not enough data
7.9
476
Not enough data
Design
8.8
650
Not enough data
8.2
532
Not enough data
8.8
746
Not enough data
8.8
708
Not enough data
8.7
563
Not enough data
Generative AI
7.8
189
Not enough data
8.0
189
Not enough data
Usability
8.8
64
Not enough data
8.8
63
Not enough data
8.8
65
Not enough data
Reporting
8.2
62
Not enough data
7.6
59
Not enough data
8.1
63
Not enough data
Generative AI
7.7
37
Not enough data
7.8
38
Not enough data
Inbox Tools
9.3
808
Not enough data
8.9
814
Not enough data
9.1
793
Not enough data
9.0
833
Not enough data
Coordination Tools
8.5
727
Not enough data
8.7
707
Not enough data
8.7
647
Not enough data
Software Options
9.3
793
Not enough data
8.6
725
Not enough data
Email Client - Agentic AI
6.7
25
Not enough data
7.3
25
Not enough data
Conversational Platform
8.8
490
Not enough data
8.8
384
Not enough data
8.7
384
Not enough data
8.8
342
Not enough data
Support Automation
8.7
412
Not enough data
8.9
414
Not enough data
8.7
376
Not enough data
8.6
326
Not enough data
Generative AI
8.1
108
Not enough data
8.2
108
Not enough data
Sorting & Filtering
8.3
236
8.6
7
9.1
237
6.7
6
7.6
225
7.8
6
8.4
227
8.3
6
Integrations
8.0
218
8.3
6
8.5
228
8.0
5
7.4
208
6.4
6
Time Management
9.0
228
6.9
6
8.7
223
7.2
6
9.3
234
7.5
6
Generative AI
7.7
136
Not enough data
7.2
129
Not enough data
7.8
134
Not enough data
Agentic AI - Email Management
6.6
34
Not enough data
7.2
34
Not enough data
Generative AI
Not enough data
7.4
44
Not enough data
7.3
44
Not enough data
6.8
41
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.3
34
Not enough data
8.3
34
Not enough data
7.8
33
Not enough data
Communication
8.7
218
|
Verified
Not enough data
8.9
265
|
Verified
Not enough data
8.9
206
Not enough data
8.9
230
|
Verified
Not enough data
8.8
150
Not enough data
Internal Use
8.4
287
|
Verified
Not enough data
9.2
281
|
Verified
Not enough data
8.8
194
Not enough data
8.8
219
Not enough data
9.5
285
|
Verified
Not enough data
8.8
220
|
Verified
Not enough data
Generative AI
7.7
30
Not enough data
Self-Service Experience
8.3
55
Not enough data
8.5
53
Not enough data
8.0
53
Not enough data
8.2
51
Not enough data
8.4
50
Not enough data
Self-Service Platform
8.0
50
Not enough data
8.4
50
Not enough data
8.0
50
Not enough data
8.1
48
Not enough data
Agentic AI - Customer Self-Service
9.2
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
Generative AI
7.8(won by default)
26
Not enough data
7.8(won by default)
25
Not enough data
Process
9.1(won by default)
195
Not enough data
8.8(won by default)
159
Not enough data
8.8(won by default)
171
Not enough data
Channels
9.5(won by default)
240
Not enough data
9.1(won by default)
191
Not enough data
8.8(won by default)
182
Not enough data
8.4(won by default)
132
Not enough data
9.1(won by default)
157
Not enough data
Insight
8.9(won by default)
140
Not enough data
8.7(won by default)
159
Not enough data
8.8(won by default)
138
Not enough data
9.0(won by default)
154
Not enough data
Generative AI
7.5
29
Not enough data
7.6
30
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Front and Titan are categorized as Email Management
Reviews
Reviewers' Company Size
Front
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Titan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Logistics and Supply Chain
10.0%
Computer Software
8.1%
Information Technology and Services
7.5%
Transportation/Trucking/Railroad
5.5%
Financial Services
4.7%
Other
64.2%
Marketing and Advertising
8.8%
Computer Software
6.5%
Information Technology and Services
3.4%
Entertainment
3.4%
Management Consulting
3.2%
Other
74.6%
Alternatives
Discussions
How do I categorize my emails automatically?
1 Comment
Official Response from Front
If you're reading this, you're probably looking for a better way, a more automatic way, to get insights about your emails and what they are about. You can...Read more
What happens to conversations when someone leaves the company?
1 Comment
Official Response from Front
The worst part about someone leaving a company, is not knowing what conversations they're working on and feeling like there is a black hole within your team....Read more
Are there features that may not be as well-known that you'd like to highlight?
2 Comments
SV
Hi Alexander,
Thank you for asking this question.
Titan is the first email suite built keeping in mind the needs of small business owners. Here are 2...Read more
Can I use Titan to send an email to a big database of mails?
1 Comment
Official Response from Titan
Hey Luis,
Hope you are doing well.
Titan Mail is focused primarily on business communication needs, so the platform does not support sending out bulk...Read more
H
1 Comment
CC
Consider using at a minimum a simple html signature (complex with lots of tiny pictures isn’t professional).
Consider searching the web for a simple...Read more
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