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At a Glance
Market Segments
Small-Business (49.4% of reviews)
Small-Business (70.0% of reviews)
Entry-Level Pricing
$25.00 1 user/month
Free
Front
Star Rating
(2,386)4.7 out of 5
Market Segments
Small-Business (49.4% of reviews)
Entry-Level Pricing
$25.00 1 user/month
Free Trial is available
Browse all 3 pricing plansNotion
Star Rating
(8,831)4.6 out of 5
Market Segments
Small-Business (70.0% of reviews)
Entry-Level Pricing
Free
Browse all 4 pricing plansFront vs Notion
When assessing the two solutions, reviewers found Front easier to use, set up, and administer. Reviewers also preferred doing business with Front overall.
- Reviewers felt that Front meets the needs of their business better than Notion.
- When comparing quality of ongoing product support, reviewers felt that Front is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Notion over Front.
Pricing
Entry-Level Pricing
Front
Starter
$25.00
1 user/month
Essential capabilities to get started with customer-first service
- Shared inbox and ticketing
- AI Topics and up to 10 automation rules
- Basic analytics
Notion
Free
Free
For individuals to organize personal projects and life
- Free for individual usage
- Basic forms
- Basic sites
Free Trial
Front
Free Trial is available
Notion
Free Trial is available
Ratings
Meets Requirements
9.1
1,887
8.8
6,956
Ease of Use
9.2
1,903
8.3
7,087
Ease of Setup
8.8
686
8.2
3,143
Ease of Admin
8.9
469
8.4
1,694
Quality of Support
9.1
1,624
8.5
4,905
Has the product been a good partner in doing business?
9.2
455
8.9
1,565
Product Direction (% positive)
9.3
1,776
9.4
7,022
Features by Category
Ticket and Case Management
8.8
261
|
Verified
Not enough data
8.9
258
|
Verified
Not enough data
8.9
281
|
Verified
Not enough data
8.8
277
|
Verified
Not enough data
8.8
241
|
Verified
Not enough data
9.0
304
Not enough data
9.2
280
|
Verified
Not enough data
8.7
256
|
Verified
Not enough data
Generative AI
7.8
62
Not enough data
8.2
63
Not enough data
Agentic AI - Help Desk
7.1
28
Not enough data
7.1
28
Not enough data
7.2
28
Not enough data
Communication Channels
8.7
231
|
Verified
Not enough data
9.2
271
|
Verified
Not enough data
8.7
229
|
Verified
Not enough data
8.3
207
|
Verified
Not enough data
7.8
130
Not enough data
Platform
8.3
216
|
Verified
Not enough data
8.4
287
|
Verified
Not enough data
8.8
258
|
Verified
Not enough data
8.6
230
|
Verified
Not enough data
8.3
230
|
Verified
Not enough data
8.3
237
|
Verified
Not enough data
Tasks
Not enough data
8.7
3628
Not enough data
8.3
3560
Not enough data
8.6
3644
Not enough data
8.9
3753
Not enough data
7.7
3030
Not enough data
7.4
2822
Not enough data
8.4
3544
Not enough data
7.5
3170
Projects
Not enough data
8.8
3456
Not enough data
8.3
3080
Not enough data
7.4
2495
Not enough data
8.1
3295
Not enough data
8.5
3202
Not enough data
7.4
2552
Not enough data
7.8
2674
Not enough data
8.3
3364
Not enough data
7.2
2321
Not enough data
7.5
2583
Not enough data
7.7
2488
Resource Management
Not enough data
7.9
2747
Not enough data
7.8
2810
Not enough data
7.9
3078
Project Monitoring
Not enough data
7.7
2371
Not enough data
7.6
2428
Not enough data
8.2
3024
Generative AI
Not enough data
7.7
1309
Not enough data
7.9
1301
Agentic AI - Project Management
Not enough data
6.8
622
Not enough data
7.1
616
Not enough data
6.9
619
Not enough data
6.9
615
Not enough data
7.3
614
Not enough data
6.7
612
Not enough data
6.9
612
Core Conversational Capabilities - AI Chatbots
Not enough data
8.2
50
Not enough data
8.2
51
Not enough data
8.2
51
Data
Not enough data
8.0
213
Not enough data
8.0
209
Interaction
Not enough data
7.5
209
Not enough data
8.0
214
Not enough data
8.1
214
Not enough data
8.0
210
Not enough data
8.2
211
Task & Flow Management - AI Chatbots
Not enough data
7.8
48
Not enough data
7.8
49
Learning
Not enough data
7.9
207
Not enough data
7.3
202
Deployment & Embedding - AI Chatbots
Not enough data
7.2
43
Not enough data
7.1
41
Content Generation
Not enough data
7.9
206
Not enough data
7.9
206
Admin & Configuration - AI Chatbots
Not enough data
7.3
40
System
Not enough data
7.2
200
Not enough data
7.8
204
Not enough data
7.8
201
Not enough data
7.8
205
Agentic AI - AI Chatbots
Not enough data
7.6
141
Not enough data
7.7
139
Not enough data
7.6
139
Not enough data
7.7
141
Not enough data
7.9
141
Not enough data
7.4
137
Not enough data
7.5
142
Monitoring & Improvement - AI Chatbots
Not enough data
8.0
42
Reliability & Safety - AI Chatbots
Not enough data
8.2
42
Grammar
Not enough data
8.5
3437
Not enough data
8.3
3226
Not enough data
8.6
3393
Formatting
Not enough data
7.1
2172
Not enough data
8.0
2952
Not enough data
7.0
2175
Content
Not enough data
8.2
3029
Not enough data
8.4
3271
Not enough data
7.8
2429
Product Type
Not enough data
8.4
2667
Not enough data
7.4
2036
Generative AI
Not enough data
8.2
1031
Not enough data
8.5
1033
Channels
8.9
625
Not enough data
8.5
526
Not enough data
7.9
475
Not enough data
Design
8.8
649
Not enough data
8.2
531
Not enough data
8.8
744
Not enough data
8.8
706
Not enough data
8.7
562
Not enough data
Generative AI
7.8
188
Not enough data
8.0
188
Not enough data
Usability
8.8
64
Not enough data
8.8
63
Not enough data
8.8
65
Not enough data
Reporting
8.2
62
Not enough data
7.6
59
Not enough data
8.1
63
Not enough data
Generative AI
7.7
37
Not enough data
7.8
38
Not enough data
Inbox Tools
9.3
807
Not enough data
8.9
814
Not enough data
9.1
792
Not enough data
9.0
832
Not enough data
Coordination Tools
8.5
727
Not enough data
8.7
707
Not enough data
8.7
646
Not enough data
Software Options
9.3
792
Not enough data
8.6
724
Not enough data
Email Client - Agentic AI
6.7
25
Not enough data
7.3
25
Not enough data
Knowledge Pages
Not enough data
8.3
3606
Not enough data
8.0
3013
Not enough data
8.0
3132
Not enough data
Feature Not Available
Not enough data
6.8
2552
Not enough data
8.3
3270
Knowledge Dissemination
Not enough data
Feature Not Available
Not enough data
8.0
3094
Not enough data
8.7
3485
Not enough data
7.8
3348
Not enough data
8.0
3083
Not enough data
7.4
2783
Not enough data
8.6
3339
Not enough data
7.6
2791
Not enough data
7.9
2868
Agentic AI - Knowledge Base
Not enough data
7.3
904
Not enough data
7.3
904
Not enough data
7.0
896
Compatibility
Not enough data
7.8
313
Not enough data
7.7
310
Not enough data
7.3
302
Agentic AI - Enterprise Search Software
Not enough data
7.1
166
Not enough data
7.0
165
Not enough data
7.2
165
Not enough data
7.1
161
Not enough data
6.8
160
Not enough data
6.9
161
Search Queries
Not enough data
7.7
313
Not enough data
7.7
305
Not enough data
7.3
304
Not enough data
7.7
305
Not enough data
8.1
312
AI powered search - Enterprise Search Software
Not enough data
7.4
94
Not enough data
7.1
94
Not enough data
7.1
94
Functionality
Not enough data
8.0
306
Not enough data
7.3
308
Not enough data
7.6
308
Compatibility - Enterprise Search Software
Not enough data
7.6
95
Not enough data
7.4
95
Not enough data
7.3
93
Functionality - Enterprise Search Software
Not enough data
7.6
92
Not enough data
7.3
91
Not enough data
7.3
91
Search Queries - Enterprise Search Software
Not enough data
7.5
88
Not enough data
7.5
90
Not enough data
7.7
90
Not enough data
7.5
89
Conversational Platform
8.8
491
Not enough data
8.8
385
Not enough data
8.7
385
Not enough data
8.8
343
Not enough data
Support Automation
8.7
412
Not enough data
8.9
415
Not enough data
8.7
377
Not enough data
8.6
327
Not enough data
Generative AI
8.1
109
Not enough data
8.3
109
Not enough data
Sorting & Filtering
8.3
233
Not enough data
9.1
234
Not enough data
7.6
223
Not enough data
8.4
225
Not enough data
Integrations
8.0
215
Not enough data
8.4
224
Not enough data
7.4
205
Not enough data
Time Management
9.0
225
Not enough data
8.6
222
Not enough data
9.3
231
Not enough data
Generative AI
7.6
134
Not enough data
7.2
127
Not enough data
7.8
132
Not enough data
Agentic AI - Email Management
6.5
32
Not enough data
7.0
32
Not enough data
Generative AI
8.3
34
Not enough data
8.3
34
Not enough data
7.8
33
Not enough data
Communication
8.8
216
|
Verified
Not enough data
8.9
263
|
Verified
Not enough data
8.9
205
Not enough data
8.9
228
|
Verified
Not enough data
8.8
149
Not enough data
Internal Use
8.4
287
|
Verified
Not enough data
9.2
280
|
Verified
Not enough data
8.9
192
Not enough data
8.9
218
Not enough data
9.5
284
|
Verified
Not enough data
8.8
218
|
Verified
Not enough data
Generative AI
7.7
30
Not enough data
Self-Service Experience
8.3
55
Not enough data
8.5
53
Not enough data
8.0
53
Not enough data
8.2
51
Not enough data
8.4
50
Not enough data
Self-Service Platform
8.0
50
Not enough data
8.4
50
Not enough data
8.0
50
Not enough data
8.1
48
Not enough data
Agentic AI - Customer Self-Service
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
Generative AI
7.8(won by default)
26
Not enough data
7.8(won by default)
25
Not enough data
Process
9.1(won by default)
195
Not enough data
8.8(won by default)
158
Not enough data
8.8(won by default)
171
Not enough data
Channels
9.5(won by default)
239
Not enough data
9.1(won by default)
191
Not enough data
8.8(won by default)
181
Not enough data
8.4(won by default)
131
Not enough data
9.1(won by default)
157
Not enough data
Insight
8.9(won by default)
140
Not enough data
8.7(won by default)
158
Not enough data
8.8(won by default)
138
Not enough data
9.0(won by default)
153
Not enough data
Generative AI
7.5
29
Not enough data
7.6
30
Not enough data
Agentic AI - Note-Taking Software
Not enough data
7.7
454
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Front and Notion share no categories
Unique Categories
Notion is categorized as Knowledge Base, AI Writing Assistant, Note-Taking Software, Project Management, Enterprise Search Software, and AI Chatbots
Reviews
Reviewers' Company Size
Front
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Notion
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Logistics and Supply Chain
10.0%
Computer Software
8.1%
Information Technology and Services
7.5%
Transportation/Trucking/Railroad
5.5%
Financial Services
4.8%
Other
64.1%
Computer Software
13.7%
Information Technology and Services
11.0%
Marketing and Advertising
7.1%
Higher Education
6.9%
Financial Services
4.5%
Other
56.9%
Discussions
How do I categorize my emails automatically?
1 Comment
Official Response from Front
If you're reading this, you're probably looking for a better way, a more automatic way, to get insights about your emails and what they are about. You can...Read more
What happens to conversations when someone leaves the company?
1 Comment
Official Response from Front
The worst part about someone leaving a company, is not knowing what conversations they're working on and feeling like there is a black hole within your team....Read more
Is there a way to make font and text boxes even smaller? I'm at the lowest font size already
2 Comments
NM
Not really. If you have already click the 3 dots in the top right hand corner and chosen small text, then at the moment that's all you can doRead more
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