# Front vs Ideagen Mail Manager Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Front excels in user experience, with many praising its **intuitive interface** and ease of use. Users appreciate features like internal commenting and shared drafts, which streamline collaboration and enhance workflow efficiency.
- **According to verified reviews** , Ideagen Mail Manager is recognized for its **time-saving solution profiles** and responsive support team. Users highlight the ease of setting up these profiles, making it a practical choice for organizing and retrieving emails quickly.
- **Reviewers mention** that Front&#39;s overall satisfaction is significantly higher, reflected in its G2 Score of 71.65 compared to Ideagen Mail Manager&#39;s 48.57. This suggests that users find Front to be a more reliable and effective email management solution.
- **Users say** that while Ideagen Mail Manager offers solid email retrieval capabilities, it lacks some of the advanced features found in Front, such as AI capabilities for sorting and text generation, which many users find beneficial for enhancing productivity.
- **G2 reviewers highlight** Front&#39;s strong support for integration with popular tools like Gmail and Microsoft Outlook, which enhances its usability in diverse work environments. In contrast, Ideagen Mail Manager&#39;s integration capabilities are seen as less robust, particularly with Gmail.
- **According to recent feedback** , Front&#39;s ability to automate tasks and manage emails through features like snooze and predefined rules is a standout, making it a preferred choice for users looking to optimize their email management processes.



| | Front | Ideagen Mail Manager | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 2,463 | 137 | 
| **Largest Market Segment** | Small-Business (49.0% of reviews) | Small-Business (67.6% of reviews) | 
| **Entry Level Price** | $25.00 1 user/month | No pricing available | 

---
## Top Pros & Cons

### Front

Pros:
- Ease of Use (340 reviews)
- Communication (258 reviews)

Cons:
- Missing Features (137 reviews)
- Email Issues (127 reviews)

### Ideagen Mail Manager

Pros:
- Ease of Use (21 reviews)
- Customer Support (9 reviews)

Cons:
- Compatibility Issues (6 reviews)
- Poor Customer Support (5 reviews)

---
## Ratings Comparison
| Rating | Front | Ideagen Mail Manager | 
|---|---|---|
  | **Meets Requirements** | 9.1 (1935 reviews) | 8.5 (114 reviews) | 
  | **Ease of Use** | 9.1 (1951 reviews) | 8.5 (117 reviews) | 
  | **Ease of Setup** | 8.8 (734 reviews) | 8.1 (71 reviews) | 
  | **Ease of Admin** | 8.9 (478 reviews) | 8.1 (49 reviews) | 
  | **Quality of Support** | 9.1 (1663 reviews) | 7.8 (100 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (464 reviews) | 8.5 (47 reviews) | 
  | **Product Direction (% positive)** | 9.3 (1819 reviews) | 8.7 (115 reviews) | 

---
## Pricing

### Front

#### Entry-Level Pricing

Plan: Starter

Price: $25.00 1 user/month

Description: Essential capabilities to get started with customer-first service


Key Features:
- Shared inbox and ticketing
- AI Topics and up to 10 automation rules
- Basic analytics

[Browse all 3 editions](https://www.g2.com/products/front/pricing)

#### Free Trial

Yes

### Ideagen Mail Manager

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Front** | 8.4/10 | 601 |
| **Ideagen Mail Manager** | N/A | N/A |

#### Ticket and Case Management

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Ticket creation user experience** | 8.8 (268 reviews) ✓ Verified | Not enough data | 
| **Ticket response user experience** | 8.9 (270 reviews) ✓ Verified | Not enough data | 
| **Workflow** | 8.9 (300 reviews) ✓ Verified | Not enough data | 
| **Response Automation** | 8.8 (288 reviews) ✓ Verified | Not enough data | 
| **SLA Management** | 8.9 (245 reviews) ✓ Verified | Not enough data | 
| **Attachments/Screencasts** | 9.1 (310 reviews) | Not enough data | 
| **Ticket Collaboration** | 9.2 (298 reviews) ✓ Verified | Not enough data | 
| **Customer and Contacts Database** | 8.7 (262 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **AI Text Generation** | 7.8 (64 reviews) | Not enough data | 
| **AI Text Summarization** | 8.3 (64 reviews) | Not enough data | 

#### Agentic AI - Help Desk

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Autonomous Task Execution** | 7.1 (28 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (28 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (28 reviews) | Not enough data | 

#### Communication Channels

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Customer Portal** | 8.7 (236 reviews) ✓ Verified | Not enough data | 
| **Email to Case** | 9.2 (289 reviews) ✓ Verified | Not enough data | 
| **Chat/Live Support** | 8.7 (237 reviews) ✓ Verified | Not enough data | 
| **Social Integration** | 8.3 (211 reviews) ✓ Verified | Not enough data | 
| **Voice** | 7.8 (133 reviews) | Not enough data | 

#### Platform

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Mobile User Support** | 8.3 (219 reviews) ✓ Verified | Not enough data | 
| **Customization ** | 8.4 (289 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.8 (263 reviews) ✓ Verified | Not enough data | 
| **Integration** | 8.6 (237 reviews) ✓ Verified | Not enough data | 
| **Reporting** | 8.3 (232 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.3 (238 reviews) ✓ Verified | Not enough data | 

### Customer Communications Management

| Product | Score | Reviews |
|---|---|---|
| **Front** | 8.4/10 | 929 |
| **Ideagen Mail Manager** | N/A | N/A |

#### Channels

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Multi-Channel Coverage** | 8.9 (630 reviews) | Not enough data | 
| **Open Listening** | 8.6 (528 reviews) | Not enough data | 
| **Physical Media** | 7.9 (476 reviews) | Not enough data | 

#### Design

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Communications Strategy Development** | 8.8 (652 reviews) | Not enough data | 
| **Create Content** | 8.2 (533 reviews) | Not enough data | 
| **Personalization** | 8.8 (750 reviews) | Not enough data | 
| **Inbound Identification** | 8.8 (713 reviews) | Not enough data | 
| **Regulatory Compliance** | 8.7 (564 reviews) | Not enough data | 

#### Generative AI

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **AI Text Generation** | 7.8 (191 reviews) | Not enough data | 
| **AI Text Summarization** | 8.0 (191 reviews) | Not enough data | 

### Complaint Management

| Product | Score | Reviews |
|---|---|---|
| **Front** | 8.2/10 | 71 |
| **Ideagen Mail Manager** | N/A | N/A |

#### Usability

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **All-Employee Access** | 8.8 (67 reviews) | Not enough data | 
| **Supporting Documents** | 8.8 (65 reviews) | Not enough data | 
| **Two-Way Communication** | 8.9 (68 reviews) | Not enough data | 

#### Reporting

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Priority Case Alerts** | 8.2 (64 reviews) | Not enough data | 
| **Trend Analysis** | 7.6 (59 reviews) | Not enough data | 
| **Performance Monitoring** | 8.1 (63 reviews) | Not enough data | 

#### Generative AI

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **AI Text Generation** | 7.7 (37 reviews) | Not enough data | 
| **AI Text Summarization** | 7.8 (38 reviews) | Not enough data | 

### Shared Inbox

| Product | Score | Reviews |
|---|---|---|
| **Front** | 8.6/10 | 1048 |
| **Ideagen Mail Manager** | N/A | N/A |

#### Productivity Tools

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Notes** | 9.2 (833 reviews) | Not enough data | 
| **Internal Discussion** | 9.4 (949 reviews) | Not enough data | 
| **Assignments and Tasks** | 9.2 (852 reviews) | Not enough data | 
| **Workflows** | 9.0 (763 reviews) | Not enough data | 
| **Templates** | 9.2 (914 reviews) | Not enough data | 
| **Integrations** | 8.7 (795 reviews) | Not enough data | 
| **Tagging System** | 9.3 (962 reviews) | Not enough data | 

#### Analytics

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Trends** | 8.3 (587 reviews) | Not enough data | 
| **Performance Tracking** | 8.6 (647 reviews) | Not enough data | 
| **Email Tracking** | 8.9 (767 reviews) | Not enough data | 

#### Agentic AI - Shared Inbox

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Autonomous Task Execution** | 6.4 (41 reviews) | Not enough data | 
| **Decision Making** | 6.7 (41 reviews) | Not enough data | 

### Email Client

| Product | Score | Reviews |
|---|---|---|
| **Front** | 8.6/10 | 920 |
| **Ideagen Mail Manager** | N/A | N/A |

#### Inbox Tools

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Unified Inbox** | 9.3 (813 reviews) | Not enough data | 
| **Filters** | 8.9 (818 reviews) | Not enough data | 
| **Reminders** | 9.1 (796 reviews) | Not enough data | 
| **Notifications** | 9.0 (837 reviews) | Not enough data | 

#### Coordination Tools

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Calendar** | 8.5 (732 reviews) | Not enough data | 
| **Contacts** | 8.7 (709 reviews) | Not enough data | 
| **Task Management** | 8.7 (649 reviews) | Not enough data | 

#### Software Options

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Desktop Application** | 9.3 (795 reviews) | Not enough data | 
| **Mobile Application** | 8.6 (726 reviews) | Not enough data | 

#### Email Client - Agentic AI

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Autonomous Task Execution** | 6.7 (25 reviews) | Not enough data | 
| **Cross-system Integration** | 7.3 (25 reviews) | Not enough data | 

### Conversational Support

| Product | Score | Reviews |
|---|---|---|
| **Front** | 8.6/10 | 619 |
| **Ideagen Mail Manager** | N/A | N/A |

#### Conversational Platform

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Personalization** | 8.8 (491 reviews) | Not enough data | 
| **Omnichannel** | 8.8 (384 reviews) | Not enough data | 
| **Contextual Engagement** | 8.7 (385 reviews) | Not enough data | 
| **Proactive Engagement** | 8.8 (343 reviews) | Not enough data | 

#### Support Automation

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Intelligent Routing** | 8.7 (413 reviews) | Not enough data | 
| **Seamless Escalation** | 8.9 (415 reviews) | Not enough data | 
| **Transcripts** | 8.7 (378 reviews) | Not enough data | 
| **Self-Serve Support** | 8.6 (327 reviews) | Not enough data | 

#### Generative AI

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **AI Text Generation** | 8.1 (108 reviews) | Not enough data | 
| **AI Text Summarization** | 8.2 (108 reviews) | Not enough data | 

### Email Management

| Product | Score | Reviews |
|---|---|---|
| **Front** | 8.1/10 | 263 |
| **Ideagen Mail Manager** | 6.2/10 | 85 |

#### Sorting &amp; Filtering

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Attachment Search** | 8.3 (235 reviews) | 8.3 (71 reviews) | 
| **Tags** | 9.1 (240 reviews) | 7.0 (59 reviews) | 
| **AI Sorting** | 7.6 (225 reviews) | 7.0 (62 reviews) | 
| **Predefined Rules** | 8.4 (230 reviews) | 6.8 (59 reviews) | 

#### Integrations

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Microsoft Outlook Integration** | 8.0 (221 reviews) | 8.7 (83 reviews) | 
| **Gmail Integration** | 8.5 (230 reviews) | 4.8 (31 reviews) | 
| **Apple Calendar Integration** | 7.4 (208 reviews) | 5.9 (31 reviews) | 

#### Time Management

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Unified Inbox** | 9.0 (232 reviews) | 7.5 (46 reviews) | 
| **Email Automation** | 8.7 (225 reviews) | 7.8 (49 reviews) | 
| **Snooze** | 9.3 (241 reviews) | 5.7 (38 reviews) | 

#### Generative AI

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **AI Text Generation** | 7.7 (138 reviews) | 4.4 (21 reviews) | 
| **AI Text-to-Speech** | 7.2 (129 reviews) | 4.4 (20 reviews) | 
| **AI Text Summarization** | 7.9 (137 reviews) | 4.7 (22 reviews) | 

#### Agentic AI - Email Management

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Autonomous Task Execution** | 6.6 (34 reviews) | 3.5 (9 reviews) | 
| **Cross-system Integration** | 7.2 (34 reviews) | 5.8 (8 reviews) | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Front** | 8.7/10 | 555 |
| **Ideagen Mail Manager** | N/A | N/A |

#### Generative AI

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **AI Text Generation** | 8.3 (35 reviews) | Not enough data | 
| **AI Text Summarization** | 8.3 (35 reviews) | Not enough data | 
| **AI Text-to-Speech** | 7.8 (33 reviews) | Not enough data | 

#### Communication

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Pop-up Chat** | 8.7 (219 reviews) ✓ Verified | Not enough data | 
| **Notifications** | 9.0 (269 reviews) ✓ Verified | Not enough data | 
| **Targeted Emails** | 8.9 (208 reviews) | Not enough data | 
| **In-App Messaging** | 8.9 (231 reviews) ✓ Verified | Not enough data | 
| **Co-Browsing** | 8.8 (151 reviews) | Not enough data | 

####  Internal Use

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Customization ** | 8.4 (289 reviews) ✓ Verified | Not enough data | 
| **Conversation Archiving** | 9.2 (283 reviews) ✓ Verified | Not enough data | 
| **Lead Development** | 8.8 (194 reviews) | Not enough data | 
| **Knowledge Base** | 8.8 (220 reviews) | Not enough data | 
| **Team Inbox ** | 9.5 (290 reviews) ✓ Verified | Not enough data | 
| **Customer Profiles** | 8.8 (222 reviews) ✓ Verified | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Front** | 8.6/10 | 59 |
| **Ideagen Mail Manager** | N/A | N/A |

#### Generative AI

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **AI Text Summarization** | 7.7 (30 reviews) | Not enough data | 

#### Self-Service Experience

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Knowledge Base** | 8.3 (55 reviews) | Not enough data | 
| **Searchable Articles** | 8.5 (53 reviews) | Not enough data | 
| **Community Forums** | 8.0 (53 reviews) | Not enough data | 
| **Mobile Optimization** | 8.2 (51 reviews) | Not enough data | 
| **Personalization** | 8.4 (50 reviews) | Not enough data | 

#### Self-Service Platform

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Branding** | 8.0 (50 reviews) | Not enough data | 
| **Automation** | 8.4 (50 reviews) | Not enough data | 
| **Artificial Intelligence** | 8.0 (50 reviews) | Not enough data | 
| **Integrations** | 8.1 (48 reviews) | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Autonomous Task Execution** | 9.2 (6 reviews) | Not enough data | 
| **Multi-step Planning** | 9.4 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 9.2 (6 reviews) | Not enough data | 
| **Adaptive Learning** | 9.7 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.4 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 9.4 (6 reviews) | Not enough data | 
| **Decision Making** | 9.4 (6 reviews) | Not enough data | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **Front** | 8.8/10 | 276 |
| **Ideagen Mail Manager** | N/A | N/A |

#### Generative AI

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **AI Text Generation** | 7.8 (26 reviews) | Not enough data | 
| **AI Text Summarization** | 7.8 (25 reviews) | Not enough data | 

#### Process

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Mentions** | 9.1 (197 reviews) | Not enough data | 
| **Tickets** | 8.8 (160 reviews) | Not enough data | 
| **Macros** | 8.8 (172 reviews) | Not enough data | 

#### Channels

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Email** | 9.5 (242 reviews) | Not enough data | 
| **Social** | 9.1 (193 reviews) | Not enough data | 
| **Live Chat** | 8.8 (185 reviews) | Not enough data | 
| **Phone** | 8.4 (135 reviews) | Not enough data | 
| **Text** | 9.1 (159 reviews) | Not enough data | 

#### Insight

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Surveys** | 8.9 (140 reviews) | Not enough data | 
| **Reporting** | 8.7 (160 reviews) | Not enough data | 
| **Visitor Activity** | 8.8 (138 reviews) | Not enough data | 
| **Help Desk** | 9.0 (156 reviews) | Not enough data | 

### Digital Customer Service Platforms

| Product | Score | Reviews |
|---|---|---|
| **Front** | 7.1/10 | 31 |
| **Ideagen Mail Manager** | N/A | N/A |

#### Generative AI

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **AI Text Generation** | 7.5 (29 reviews) | Not enough data | 
| **AI Text Summarization** | 7.6 (30 reviews) | Not enough data | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Front** | N/A | N/A |
| **Ideagen Mail Manager** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | 

#### Automation

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Front** | N/A | N/A |
| **Ideagen Mail Manager** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Front | Ideagen Mail Manager | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Email Management Software](https://www.g2.com/categories/email-management)

**Unique to Front (11):** [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms), [Email Client Software](https://www.g2.com/categories/email-client), [Shared Inbox Software](https://www.g2.com/categories/shared-inbox), [Conversational Support Software](https://www.g2.com/categories/conversational-support), [Complaint Management Software](https://www.g2.com/categories/complaint-management), [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Live Chat Software](https://www.g2.com/categories/live-chat), [Help Desk Software](https://www.g2.com/categories/help-desk), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents)



---
## Reviewer Demographics

### By Company Size

| Segment | Front | Ideagen Mail Manager | 
|---|---|---|
| **Small-Business** | 49.0% | 67.6% | 
| **Mid-Market** | 41.5% | 29.4% | 
| **Enterprise** | 9.5% | 2.9% | 

### By Industry

#### Front

- **Logistics and Supply Chain:** 10.1%
- **Computer Software:** 8.2%
- **Information Technology and Services:** 7.5%
- **Transportation/Trucking/Railroad:** 5.5%
- **Financial Services:** 4.6%
- **Marketing and Advertising:** 4.5%
- **Real Estate:** 4.0%
- **Accounting:** 3.9%
- **Consumer Services:** 3.3%
- **Construction:** 2.7%
- **Other:** 45.9%

#### Ideagen Mail Manager

- **Architecture &amp; Planning:** 34.6%
- **Construction:** 20.6%
- **Civil Engineering:** 14.0%
- **Mechanical or Industrial Engineering:** 7.4%
- **Real Estate:** 3.7%
- **Accounting:** 2.9%
- **Consulting:** 2.9%
- **Legal Services:** 2.2%
- **Government Administration:** 1.5%
- **Financial Services:** 1.5%
- **Other:** 8.8%

---
## Alternatives

### Alternatives to Front

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- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5817 reviews)
- [Hive](https://www.g2.com/products/hive-hive-hive/reviews) — 4.6/5 stars (666 reviews)
- [Help Scout](https://www.g2.com/products/help-scout/reviews) — 4.4/5 stars (427 reviews)
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---
## Top Discussions

### Front

- Title: [What is Front used for?](https://www.g2.com/discussions/what-is-front-used-for) — 2 comments
  > **Top comment:** "Workplace emailing"
- Title: [What is Happening on the Forum?](https://www.g2.com/discussions/what-is-happening-on-the-forum) — 1 comment, 1 upvote
  > **Top comment:** "After so many attempts in getting my funds back which I lost to a fake platform called mycoinbanking.com I lost the total of $348.000.  I needed the profit..."
- Title: [Are there any &quot;Front hacks&quot; that are lesser known but extremely helpful?](https://www.g2.com/discussions/are-there-any-front-hacks-that-are-lesser-known-but-extremely-helpful) — 1 comment, 1 upvote
  > **Top comment:** "Hit the popout button on a draft email twice. Once for the draft to appear on top of your reading pane and the second time opens it in its own browser window..."
- Title: [Can we get a recall feature?](https://www.g2.com/discussions/can-we-get-a-recall-feature) — 1 comment, 1 upvote
  > **Top comment:** "Please everyone should be careful and stop being fooled by all these brokers and account managers, they scammed me over $230k of my investment capital, they..."
- Title: [Can you integrate front with Grammarly?](https://www.g2.com/discussions/can-you-integrate-front-with-grammarly) — 1 comment, 1 upvote
  > **Top comment:** "Yes absolutely "

### Ideagen Mail Manager

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/front-vs-ideagen-mail-manager)

