# Front vs HappyFox Complaint Management Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Front excels in collaboration features, with users highlighting its ability to facilitate team communication through a shared inbox. This allows team members to chat while drafting emails, enhancing productivity and ensuring everyone is on the same page.
- **Users say** that HappyFox Complaint Management offers an intuitive and clean interface, making it easy for both support agents and customers to navigate. This straightforward design is praised for helping users manage complaints efficiently, which is crucial in maintaining customer satisfaction.
- **Reviewers mention** that Front has a strong focus on user experience, with a user-friendly interface and robust integration features. Users appreciate the automation and AI capabilities that save time and streamline their workflow, making it a preferred choice for small businesses.
- **According to verified reviews** , HappyFox shines in customer support, with users noting that the assistance provided is amazing and very helpful. This support is particularly valuable when users face challenges in addressing specific complaints, ensuring they feel supported throughout the process.
- **G2 reviewers highlight** that Front has a significantly higher overall satisfaction score compared to HappyFox, indicating that users feel more positively about their experience with Front. This is reflected in the recent feedback praising its continuous updates and new features that enhance usability.
- **Users report** that while HappyFox is effective in managing complaints, it may not match the collaborative capabilities of Front. The latter's focus on team collaboration and communication tools makes it a better fit for organizations that prioritize teamwork in their complaint management processes.



| | Front | HappyFox Complaint Management | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 2,488 | 10 | 
| **Largest Market Segment** | Small-Business (48.8% of reviews) | Mid-Market (70.0% of reviews) | 
| **Entry Level Price** | $25.00 1 user/month | No pricing available | 

---
## Top Pros & Cons

### Front

Pros:
- Ease of Use (340 reviews)
- Communication (258 reviews)

Cons:
- Missing Features (137 reviews)
- Email Management (107 reviews)

### HappyFox Complaint Management

**Not enough data**

---
## Ratings Comparison
| Rating | Front | HappyFox Complaint Management | 
|---|---|---|
  | **Meets Requirements** | 9.1 (1953 reviews) | 9.2 (6 reviews) | 
  | **Ease of Use** | 9.1 (1971 reviews) | 8.6 (6 reviews) | 
  | **Ease of Setup** | 8.8 (754 reviews) | Not enough data | 
  | **Ease of Admin** | 8.9 (479 reviews) | Not enough data | 
  | **Quality of Support** | 9.1 (1679 reviews) | 8.6 (6 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (465 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 9.3 (1836 reviews) | 10.0 (5 reviews) | 

---
## Pricing

### Front

#### Entry-Level Pricing

Plan: Starter

Price: $25.00 1 user/month

Description: Essential capabilities to get started with customer-first service


Key Features:
- Shared inbox and ticketing
- AI Topics and up to 10 automation rules
- Basic analytics

[Browse all 3 editions](https://www.g2.com/products/front/pricing)

#### Free Trial

Yes

### HappyFox Complaint Management

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Front** | 8.4/10 | 613 |
| **HappyFox Complaint Management** | N/A | N/A |

#### Ticket and Case Management

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Ticket creation user experience** | 8.8 (268 reviews) ✓ Verified | Not enough data | 
| **Ticket response user experience** | 8.9 (272 reviews) ✓ Verified | Not enough data | 
| **Workflow** | 8.9 (305 reviews) ✓ Verified | Not enough data | 
| **Response Automation** | 8.8 (290 reviews) ✓ Verified | Not enough data | 
| **SLA Management** | 8.9 (245 reviews) ✓ Verified | Not enough data | 
| **Attachments/Screencasts** | 9.1 (310 reviews) | Not enough data | 
| **Ticket Collaboration** | 9.2 (303 reviews) ✓ Verified | Not enough data | 
| **Customer and Contacts Database** | 8.7 (262 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **AI Text Generation** | 7.8 (66 reviews) | Not enough data | 
| **AI Text Summarization** | 8.3 (64 reviews) | Not enough data | 

#### Agentic AI - Help Desk

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Autonomous Task Execution** | 7.1 (28 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (28 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (28 reviews) | Not enough data | 

#### Communication Channels

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Customer Portal** | 8.7 (236 reviews) ✓ Verified | Not enough data | 
| **Email to Case** | 9.1 (292 reviews) ✓ Verified | Not enough data | 
| **Chat/Live Support** | 8.7 (237 reviews) ✓ Verified | Not enough data | 
| **Social Integration** | 8.3 (211 reviews) ✓ Verified | Not enough data | 
| **Voice** | 7.8 (133 reviews) | Not enough data | 

#### Platform

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Mobile User Support** | 8.3 (219 reviews) ✓ Verified | Not enough data | 
| **Customization ** | 8.4 (289 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.8 (263 reviews) ✓ Verified | Not enough data | 
| **Integration** | 8.6 (240 reviews) ✓ Verified | Not enough data | 
| **Reporting** | 8.2 (236 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.3 (239 reviews) ✓ Verified | Not enough data | 

### Customer Communications Management

| Product | Score | Reviews |
|---|---|---|
| **Front** | 8.4/10 | 932 |
| **HappyFox Complaint Management** | N/A | N/A |

#### Channels

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Multi-Channel Coverage** | 8.9 (633 reviews) | Not enough data | 
| **Open Listening** | 8.6 (528 reviews) | Not enough data | 
| **Physical Media** | 7.9 (476 reviews) | Not enough data | 

#### Design

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Communications Strategy Development** | 8.8 (652 reviews) | Not enough data | 
| **Create Content** | 8.2 (533 reviews) | Not enough data | 
| **Personalization** | 8.8 (750 reviews) | Not enough data | 
| **Inbound Identification** | 8.8 (713 reviews) | Not enough data | 
| **Regulatory Compliance** | 8.7 (564 reviews) | Not enough data | 

#### Generative AI

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **AI Text Generation** | 7.8 (191 reviews) | Not enough data | 
| **AI Text Summarization** | 8.0 (191 reviews) | Not enough data | 

### Complaint Management

| Product | Score | Reviews |
|---|---|---|
| **Front** | 8.2/10 | 71 |
| **HappyFox Complaint Management** | N/A | N/A |

#### Usability

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **All-Employee Access** | 8.8 (67 reviews) | Not enough data | 
| **Supporting Documents** | 8.8 (65 reviews) | Not enough data | 
| **Two-Way Communication** | 8.9 (68 reviews) | Not enough data | 

#### Reporting

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Priority Case Alerts** | 8.2 (64 reviews) | Not enough data | 
| **Trend Analysis** | 7.6 (59 reviews) | Not enough data | 
| **Performance Monitoring** | 8.1 (63 reviews) | Not enough data | 

#### Generative AI

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **AI Text Generation** | 7.7 (37 reviews) | Not enough data | 
| **AI Text Summarization** | 7.8 (38 reviews) | Not enough data | 

### Shared Inbox

| Product | Score | Reviews |
|---|---|---|
| **Front** | 8.6/10 | 1054 |
| **HappyFox Complaint Management** | N/A | N/A |

#### Productivity Tools

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Notes** | 9.2 (839 reviews) | Not enough data | 
| **Internal Discussion** | 9.4 (954 reviews) | Not enough data | 
| **Assignments and Tasks** | 9.2 (857 reviews) | Not enough data | 
| **Workflows** | 9.0 (765 reviews) | Not enough data | 
| **Templates** | 9.2 (918 reviews) | Not enough data | 
| **Integrations** | 8.7 (797 reviews) | Not enough data | 
| **Tagging System** | 9.3 (965 reviews) | Not enough data | 

#### Analytics

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Trends** | 8.3 (587 reviews) | Not enough data | 
| **Performance Tracking** | 8.6 (648 reviews) | Not enough data | 
| **Email Tracking** | 8.9 (770 reviews) | Not enough data | 

#### Agentic AI - Shared Inbox

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Autonomous Task Execution** | 6.4 (41 reviews) | Not enough data | 
| **Decision Making** | 6.7 (41 reviews) | Not enough data | 

### Email Client

| Product | Score | Reviews |
|---|---|---|
| **Front** | 8.6/10 | 925 |
| **HappyFox Complaint Management** | N/A | N/A |

#### Inbox Tools

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Unified Inbox** | 9.3 (816 reviews) | Not enough data | 
| **Filters** | 8.9 (820 reviews) | Not enough data | 
| **Reminders** | 9.1 (798 reviews) | Not enough data | 
| **Notifications** | 9.0 (840 reviews) | Not enough data | 

#### Coordination Tools

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Calendar** | 8.5 (733 reviews) | Not enough data | 
| **Contacts** | 8.7 (710 reviews) | Not enough data | 
| **Task Management** | 8.7 (650 reviews) | Not enough data | 

#### Software Options

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Desktop Application** | 9.3 (797 reviews) | Not enough data | 
| **Mobile Application** | 8.6 (729 reviews) | Not enough data | 

#### Email Client - Agentic AI

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Autonomous Task Execution** | 6.7 (25 reviews) | Not enough data | 
| **Cross-system Integration** | 7.3 (25 reviews) | Not enough data | 

### Conversational Support

| Product | Score | Reviews |
|---|---|---|
| **Front** | 8.6/10 | 621 |
| **HappyFox Complaint Management** | N/A | N/A |

#### Conversational Platform

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Personalization** | 8.8 (492 reviews) | Not enough data | 
| **Omnichannel** | 8.8 (385 reviews) | Not enough data | 
| **Contextual Engagement** | 8.7 (385 reviews) | Not enough data | 
| **Proactive Engagement** | 8.8 (343 reviews) | Not enough data | 

#### Support Automation

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Intelligent Routing** | 8.7 (413 reviews) | Not enough data | 
| **Seamless Escalation** | 8.9 (415 reviews) | Not enough data | 
| **Transcripts** | 8.7 (378 reviews) | Not enough data | 
| **Self-Serve Support** | 8.6 (327 reviews) | Not enough data | 

#### Generative AI

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **AI Text Generation** | 8.1 (108 reviews) | Not enough data | 
| **AI Text Summarization** | 8.2 (108 reviews) | Not enough data | 

### Email Management

| Product | Score | Reviews |
|---|---|---|
| **Front** | 8.1/10 | 268 |
| **HappyFox Complaint Management** | N/A | N/A |

#### Sorting & Filtering

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Attachment Search** | 8.3 (236 reviews) | Not enough data | 
| **Tags** | 9.1 (243 reviews) | Not enough data | 
| **AI Sorting** | 7.6 (226 reviews) | Not enough data | 
| **Predefined Rules** | 8.4 (231 reviews) | Not enough data | 

#### Integrations

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Microsoft Outlook Integration** | 8.0 (222 reviews) | Not enough data | 
| **Gmail Integration** | 8.4 (233 reviews) | Not enough data | 
| **Apple Calendar Integration** | 7.4 (208 reviews) | Not enough data | 

#### Time Management

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Unified Inbox** | 9.0 (232 reviews) | Not enough data | 
| **Email Automation** | 8.7 (226 reviews) | Not enough data | 
| **Snooze** | 9.3 (244 reviews) | Not enough data | 

#### Generative AI

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **AI Text Generation** | 7.7 (138 reviews) | Not enough data | 
| **AI Text-to-Speech** | 7.2 (129 reviews) | Not enough data | 
| **AI Text Summarization** | 7.9 (138 reviews) | Not enough data | 

#### Agentic AI - Email Management

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Autonomous Task Execution** | 6.6 (34 reviews) | Not enough data | 
| **Cross-system Integration** | 7.2 (34 reviews) | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Front** | 8.7/10 | 556 |
| **HappyFox Complaint Management** | N/A | N/A |

#### Generative AI

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **AI Text Generation** | 8.3 (35 reviews) | Not enough data | 
| **AI Text Summarization** | 8.3 (35 reviews) | Not enough data | 
| **AI Text-to-Speech** | 7.8 (33 reviews) | Not enough data | 

#### Communication

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Pop-up Chat** | 8.7 (220 reviews) ✓ Verified | Not enough data | 
| **Notifications** | 9.0 (269 reviews) ✓ Verified | Not enough data | 
| **Targeted Emails** | 8.9 (208 reviews) | Not enough data | 
| **In-App Messaging** | 8.9 (231 reviews) ✓ Verified | Not enough data | 
| **Co-Browsing** | 8.8 (151 reviews) | Not enough data | 

####  Internal Use

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Customization ** | 8.4 (289 reviews) ✓ Verified | Not enough data | 
| **Conversation Archiving** | 9.2 (284 reviews) ✓ Verified | Not enough data | 
| **Lead Development** | 8.8 (194 reviews) | Not enough data | 
| **Knowledge Base** | 8.8 (220 reviews) | Not enough data | 
| **Team Inbox ** | 9.5 (290 reviews) ✓ Verified | Not enough data | 
| **Customer Profiles** | 8.8 (222 reviews) ✓ Verified | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Front** | 8.6/10 | 59 |
| **HappyFox Complaint Management** | N/A | N/A |

#### Generative AI

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **AI Text Summarization** | 7.7 (30 reviews) | Not enough data | 

#### Self-Service Experience

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Knowledge Base** | 8.3 (55 reviews) | Not enough data | 
| **Searchable Articles** | 8.5 (53 reviews) | Not enough data | 
| **Community Forums** | 8.0 (53 reviews) | Not enough data | 
| **Mobile Optimization** | 8.2 (51 reviews) | Not enough data | 
| **Personalization** | 8.4 (50 reviews) | Not enough data | 

#### Self-Service Platform

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Branding** | 8.0 (50 reviews) | Not enough data | 
| **Automation** | 8.4 (50 reviews) | Not enough data | 
| **Artificial Intelligence** | 8.0 (50 reviews) | Not enough data | 
| **Integrations** | 8.1 (48 reviews) | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Autonomous Task Execution** | 9.2 (6 reviews) | Not enough data | 
| **Multi-step Planning** | 9.4 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 9.2 (6 reviews) | Not enough data | 
| **Adaptive Learning** | 9.7 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.4 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 9.4 (6 reviews) | Not enough data | 
| **Decision Making** | 9.4 (6 reviews) | Not enough data | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **Front** | 8.8/10 | 276 |
| **HappyFox Complaint Management** | N/A | N/A |

#### Generative AI

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **AI Text Generation** | 7.8 (26 reviews) | Not enough data | 
| **AI Text Summarization** | 7.8 (25 reviews) | Not enough data | 

#### Process

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Mentions** | 9.1 (197 reviews) | Not enough data | 
| **Tickets** | 8.8 (160 reviews) | Not enough data | 
| **Macros** | 8.8 (172 reviews) | Not enough data | 

#### Channels

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Email** | 9.5 (242 reviews) | Not enough data | 
| **Social** | 9.1 (193 reviews) | Not enough data | 
| **Live Chat** | 8.8 (185 reviews) | Not enough data | 
| **Phone** | 8.4 (135 reviews) | Not enough data | 
| **Text** | 9.1 (159 reviews) | Not enough data | 

#### Insight

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Surveys** | 8.9 (140 reviews) | Not enough data | 
| **Reporting** | 8.7 (160 reviews) | Not enough data | 
| **Visitor Activity** | 8.8 (138 reviews) | Not enough data | 
| **Help Desk** | 9.0 (156 reviews) | Not enough data | 

### Digital Customer Service Platforms

| Product | Score | Reviews |
|---|---|---|
| **Front** | 7.1/10 | 31 |
| **HappyFox Complaint Management** | N/A | N/A |

#### Generative AI

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **AI Text Generation** | 7.5 (29 reviews) | Not enough data | 
| **AI Text Summarization** | 7.6 (30 reviews) | Not enough data | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Front** | N/A | N/A |
| **HappyFox Complaint Management** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | 

#### Automation

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Front** | N/A | N/A |
| **HappyFox Complaint Management** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Front | HappyFox Complaint Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Complaint Management Software](https://www.g2.com/categories/complaint-management)

**Unique to Front (11):** [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms), [Email Client Software](https://www.g2.com/categories/email-client), [Shared Inbox Software](https://www.g2.com/categories/shared-inbox), [Conversational Support Software](https://www.g2.com/categories/conversational-support), [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Live Chat Software](https://www.g2.com/categories/live-chat), [Help Desk Software](https://www.g2.com/categories/help-desk), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [Email Management Software](https://www.g2.com/categories/email-management)



---
## Reviewer Demographics

### By Company Size

| Segment | Front | HappyFox Complaint Management | 
|---|---|---|
| **Small-Business** | 48.8% | 20.0% | 
| **Mid-Market** | 41.8% | 70.0% | 
| **Enterprise** | 9.4% | 10.0% | 

### By Industry

#### Front

- **Logistics and Supply Chain:** 10.0%
- **Computer Software:** 8.2%
- **Information Technology and Services:** 7.5%
- **Transportation/Trucking/Railroad:** 5.5%
- **Marketing and Advertising:** 4.6%
- **Financial Services:** 4.6%
- **Real Estate:** 3.9%
- **Accounting:** 3.8%
- **Consumer Services:** 3.4%
- **Construction:** 2.6%
- **Other:** 45.8%

#### HappyFox Complaint Management

- **Education Management:** 20.0%
- **Consulting:** 10.0%
- **Sporting Goods:** 10.0%
- **Retail:** 10.0%
- **Marketing and Advertising:** 10.0%
- **Information Technology and Services:** 10.0%
- **Human Resources:** 10.0%
- **Financial Services:** 10.0%
- **Consumer Services:** 10.0%

---
## Alternatives

### Alternatives to Front

- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3749 reviews)
- [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews) — 4.6/5 stars (1283 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6983 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3872 reviews)
- [Trengo](https://www.g2.com/products/trengo/reviews) — 4.3/5 stars (246 reviews)
- [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) — 4.4/5 stars (7690 reviews)
- [Help Scout](https://www.g2.com/products/help-scout/reviews) — 4.4/5 stars (428 reviews)
- [Helpwise](https://www.g2.com/products/helpwise/reviews) — 4.6/5 stars (181 reviews)
- [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (2915 reviews)
- [Missive](https://www.g2.com/products/missive/reviews) — 4.7/5 stars (845 reviews)

### Alternatives to HappyFox Complaint Management

- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6983 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3749 reviews)
- [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) — 4.4/5 stars (7690 reviews)
- [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7351 reviews)
- [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1538 reviews)
- [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews) — 4.6/5 stars (1283 reviews)
- [MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews) — 4.3/5 stars (523 reviews)
- [ServiceNow Customer Service Management](https://www.g2.com/products/servicenow-customer-service-management/reviews) — 4.4/5 stars (436 reviews)
- [Kapture CX](https://www.g2.com/products/kapture-cx/reviews) — 4.5/5 stars (357 reviews)
- [DevRev](https://www.g2.com/products/devrev-devrev/reviews) — 4.4/5 stars (210 reviews)

---
## Top Discussions

### Front

- Title: [What is Front used for?](https://www.g2.com/discussions/what-is-front-used-for) — 2 comments
  > **Top comment:** "Workplace emailing"
- Title: [What is Happening on the Forum?](https://www.g2.com/discussions/what-is-happening-on-the-forum) — 1 comment, 1 upvote
  > **Top comment:** "After so many attempts in getting my funds back which I lost to a fake platform called mycoinbanking.com I lost the total of $348.000.  I needed the profit..."
- Title: [Are there any "Front hacks" that are lesser known but extremely helpful?](https://www.g2.com/discussions/are-there-any-front-hacks-that-are-lesser-known-but-extremely-helpful) — 1 comment, 1 upvote
  > **Top comment:** "Hit the popout button on a draft email twice. Once for the draft to appear on top of your reading pane and the second time opens it in its own browser window..."
- Title: [Can we get a recall feature?](https://www.g2.com/discussions/can-we-get-a-recall-feature) — 1 comment, 1 upvote
  > **Top comment:** "Please everyone should be careful and stop being fooled by all these brokers and account managers, they scammed me over $230k of my investment capital, they..."
- Title: [Can you integrate front with Grammarly?](https://www.g2.com/discussions/can-you-integrate-front-with-grammarly) — 1 comment, 1 upvote
  > **Top comment:** "Yes absolutely "

### HappyFox Complaint Management

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/front-vs-happyfox-complaint-management)