# Frill vs UserVoice Comparison

| | Frill | UserVoice | 
|---|---|---|
| **Star Rating** | 4.9 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 24 | 243 | 
| **Largest Market Segment** | Small-Business (100.0% of reviews) | Mid-Market (62.5% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $10,788.00 200 Unique End Users Per Year | 

---
## Top Pros & Cons

### Frill

**Not enough data**

### UserVoice

Pros:
- Feedback Management (10 reviews)
- Ease of Use (8 reviews)

Cons:
- Lack of Features (3 reviews)
- Complex Usability (2 reviews)

---
## Ratings Comparison
| Rating | Frill | UserVoice | 
|---|---|---|
  | **Meets Requirements** | 9.4 (14 reviews) | 8.9 (179 reviews) | 
  | **Ease of Use** | 9.8 (14 reviews) | 8.8 (181 reviews) | 
  | **Ease of Setup** | 10.0 (6 reviews) | 8.5 (81 reviews) | 
  | **Ease of Admin** | 10.0 (6 reviews) | 8.6 (93 reviews) | 
  | **Quality of Support** | 9.7 (13 reviews) | 9.1 (139 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (6 reviews) | 9.1 (88 reviews) | 
  | **Product Direction (% positive)** | 10.0 (11 reviews) | 8.1 (178 reviews) | 

---
## Pricing

### Frill

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### UserVoice

#### Entry-Level Pricing

Plan: Growth

Price: Starting at $10,788.00 200 Unique End Users Per Year

Description: Capture feedback directly from your customers, and  organize that feedback to run faster, more efficient research. Keep your feedback program from becoming a “black hole” with questions and status updates.

Key Features:
- Capture feedback directly from your end users.
- Provide updates to internal team on feedback
- Analyze your feedback performance with built-in reports and metrics.

[Browse all 4 editions](https://www.g2.com/products/uservoice/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **Frill** | N/A | N/A |
| **UserVoice** | 10.0/10 | 8 |

#### Product Analytics

| Feature | Frill | UserVoice | 
|---|---|---|
| **Account-Level Analytics** | Not enough data | Not enough data | 
| **User-Level Analytics** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | 
| **Multi-Product Analytics** | Not enough data | Not enough data | 
| **User Scoring** | Not enough data | 10.0 (7 reviews) | 
| **Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Product Analytics

| Feature | Frill | UserVoice | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Behavioral Analytics - Product Analytics

| Feature | Frill | UserVoice | 
|---|---|---|
| **Multi-Product Analytics** | Not enough data | Not enough data | 
| **User level Analytics** | Not enough data | Not enough data | 
| **Account level Analytics** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | Frill | UserVoice | 
|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### AI driven optimization - Product Analytics

| Feature | Frill | UserVoice | 
|---|---|---|
| **User scoring** | Not enough data | Not enough data | 
| **Adaptive learning** | Not enough data | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | 
| **Autonomous task execution** | Not enough data | Not enough data | 

### Repository Management

| Product | Score | Reviews |
|---|---|---|
| **Frill** | N/A | N/A |
| **UserVoice** | N/A | N/A |

#### Functionality

| Feature | Frill | UserVoice | 
|---|---|---|
| **Package Management** | Not enough data | Feature Not Available | 
| **Integration** | Not enough data | Not enough data | 
| **Code Analysis** | Not enough data | Not enough data | 
| **Vulnerability Checks** | Not enough data | Not enough data | 

#### Management

| Feature | Frill | UserVoice | 
|---|---|---|
| **Package Access Control** | Not enough data | Feature Not Available | 
| **Package Tracking** | Not enough data | Feature Not Available | 
| **Automation** | Not enough data | Feature Not Available | 
| **Rollback** | Not enough data | Feature Not Available | 

### User Research Repositories

| Product | Score | Reviews |
|---|---|---|
| **Frill** | N/A | N/A |
| **UserVoice** | 8.9/10 | 11 |

#### Management

| Feature | Frill | UserVoice | 
|---|---|---|
| **Team Collaboration** | Not enough data | 9.4 (6 reviews) | 
| **Access Control** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 

#### Functionality

| Feature | Frill | UserVoice | 
|---|---|---|
| **Sentiment Analysis** | Not enough data | 8.6 (7 reviews) | 
| **Tagging** | Not enough data | 8.8 (7 reviews) | 
| **Note Taking** | Not enough data | Feature Not Available | 
| **Integrations** | Not enough data | 9.7 (5 reviews) | 

### Idea Management

| Product | Score | Reviews |
|---|---|---|
| **Frill** | N/A | N/A |
| **UserVoice** | 9.2/10 | 46 |

#### Feedback

| Feature | Frill | UserVoice | 
|---|---|---|
| **Ranking** | Not enough data | 9.5 (29 reviews) | 
| **Commenting** | Not enough data | 9.5 (39 reviews) | 

#### Idea Sources

| Feature | Frill | UserVoice | 
|---|---|---|
| **External Idea Generation** | Not enough data | 9.4 (36 reviews) | 
| **Internal Idea Generation** | Not enough data | 9.3 (37 reviews) | 

#### Idea Collection

| Feature | Frill | UserVoice | 
|---|---|---|
| **Idea Campaigns** | Not enough data | Feature Not Available | 
| **Surveys** | Not enough data | Feature Not Available | 
| **Forums** | Not enough data | 9.0 (21 reviews) | 
| **Suggestion Box** | Not enough data | 9.3 (34 reviews) | 
| **Mind Mapping** | Not enough data | Feature Not Available | 

#### Integrations

| Feature | Frill | UserVoice | 
|---|---|---|
| **Gamification** | Not enough data | Feature Not Available | 
| **Project Planning** | Not enough data | 8.7 (21 reviews) | 

#### Agentic AI - Idea Management

| Feature | Frill | UserVoice | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Frill** | N/A | N/A |
| **UserVoice** | 8.1/10 | 36 |

#### Feedback Management

| Feature | Frill | UserVoice | 
|---|---|---|
| **Tagging** | Not enough data | 8.9 (25 reviews) | 
| **Segmentation** | Not enough data | 8.6 (20 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | 8.6 (21 reviews) | 

#### Feedback Analysis

| Feature | Frill | UserVoice | 
|---|---|---|
| **Thematic Analysis** | Not enough data | 8.1 (14 reviews) | 
| **Sentiment Analysis** | Not enough data | 7.8 (13 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | 7.7 (13 reviews) | 

#### Feedback Sources

| Feature | Frill | UserVoice | 
|---|---|---|
| **Online Reviews** | Not enough data | Feature Not Available | 
| **Surveys** | Not enough data | Feature Not Available | 
| **Social Media** | Not enough data | 6.5 (13 reviews) | 
| **Customer Service Channels** | Not enough data | 8.4 (18 reviews) | 

#### Generative AI

| Feature | Frill | UserVoice | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **Frill** | 9.7/10 | 8 |
| **UserVoice** | 8.5/10 | 81 |

#### Generative AI

| Feature | Frill | UserVoice | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Survey Management

| Feature | Frill | UserVoice | 
|---|---|---|
| **Brand Design Consistency** | 9.8 (7 reviews) | 8.3 (47 reviews) ✓ Verified | 
| **Survey Deployment** | 9.3 (7 reviews) | 7.7 (30 reviews) ✓ Verified | 
| **Feedback Collection** | 10.0 (8 reviews) | 9.0 (61 reviews) ✓ Verified | 
| **Device Responsiveness** | 9.8 (8 reviews) | 8.6 (49 reviews) | 

#### Process Management

| Feature | Frill | UserVoice | 
|---|---|---|
| **Feedback Aggregation** | 10.0 (8 reviews) | 8.5 (61 reviews) ✓ Verified | 
| **Trigger Alerts** | 9.2 (6 reviews) | 8.6 (16 reviews) | 
| **Real-Time Analysis** | 9.7 (5 reviews) | 8.2 (58 reviews) ✓ Verified | 
| **Real-Time Action** | 9.7 (6 reviews) | 8.4 (45 reviews) | 

#### System Management

| Feature | Frill | UserVoice | 
|---|---|---|
| **Security** | 9.3 (5 reviews) | 8.9 (54 reviews) ✓ Verified | 
| **System Monitoring** | 9.7 (6 reviews) | 8.8 (38 reviews) | 

### Decision-Making

| Product | Score | Reviews |
|---|---|---|
| **Frill** | N/A | N/A |
| **UserVoice** | N/A | N/A |

#### Agentic AI - Decision-Making

| Feature | Frill | UserVoice | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Product Management

| Product | Score | Reviews |
|---|---|---|
| **Frill** | N/A | N/A |
| **UserVoice** | 8.1/10 | 99 |

#### Communication

| Feature | Frill | UserVoice | 
|---|---|---|
| **Wiki Documentation** | Not enough data | 7.6 (40 reviews) | 
| **Community Forum** | Not enough data | Feature Not Available | 
| **Customer Ideation** | Not enough data | 8.9 (74 reviews) | 

#### Planning

| Feature | Frill | UserVoice | 
|---|---|---|
| **Work Capacity** | Not enough data | Feature Not Available | 
| **Task Ranking** | Not enough data | Feature Not Available | 
| **Kanban Board** | Not enough data | 7.5 (31 reviews) | 
| **Custom Workflows** | Not enough data | 7.6 (29 reviews) | 
| **Release Forecasting** | Not enough data | Feature Not Available | 

#### Workflow Management

| Feature | Frill | UserVoice | 
|---|---|---|
| **Time Tracking** | Not enough data | Feature Not Available | 
| **Progress Monitoring** | Not enough data | Feature Not Available | 
| **Budgeting** | Not enough data | Feature Not Available | 
| **Team Scorecard** | Not enough data | 7.5 (27 reviews) | 

---
## Categories
**Shared Categories (1):** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)


**Unique to UserVoice (7):** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [User Research Repositories](https://www.g2.com/categories/user-research-repositories), [Decision-Making Software](https://www.g2.com/categories/decision-making), [Repository Management Software](https://www.g2.com/categories/repository-management), [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Product Management Software](https://www.g2.com/categories/product-management-software), [Idea Management Software](https://www.g2.com/categories/idea-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Frill | UserVoice | 
|---|---|---|
| **Small-Business** | 100.0% | 10.3% | 
| **Mid-Market** | 0% | 62.5% | 
| **Enterprise** | 0% | 27.2% | 

### By Industry

#### Frill

- **Marketing and Advertising:** 33.3%
- **Computer Software:** 12.5%
- **Information Technology and Services:** 8.3%
- **Translation and Localization:** 4.2%
- **Sports:** 4.2%
- **Retail:** 4.2%
- **Management Consulting:** 4.2%
- **Leisure, Travel & Tourism:** 4.2%
- **Health, Wellness and Fitness:** 4.2%
- **Financial Services:** 4.2%
- **Other:** 16.7%

#### UserVoice

- **Computer Software:** 42.7%
- **Information Technology and Services:** 19.8%
- **Financial Services:** 3.4%
- **Hospitality:** 2.6%
- **Telecommunications:** 2.2%
- **Construction:** 2.2%
- **Internet:** 2.2%
- **Accounting:** 1.7%
- **Education Management:** 1.7%
- **Real Estate:** 1.7%
- **Other:** 19.8%

---
## Alternatives

### Alternatives to Frill

- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (791 reviews)
- [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (2915 reviews)
- [Aha!](https://www.g2.com/products/aha/reviews) — 4.4/5 stars (365 reviews)
- [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7341 reviews)
- [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1538 reviews)
- [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) — 4.4/5 stars (1097 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [Mouseflow](https://www.g2.com/products/mouseflow/reviews) — 4.6/5 stars (690 reviews)
- [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) — 4.0/5 stars (582 reviews)
- [Nicereply](https://www.g2.com/products/nicereply/reviews) — 4.5/5 stars (431 reviews)

### Alternatives to UserVoice

- [Aha!](https://www.g2.com/products/aha/reviews) — 4.4/5 stars (365 reviews)
- [Canny](https://www.g2.com/products/canny/reviews) — 4.5/5 stars (107 reviews)
- [Productboard](https://www.g2.com/products/productboard/reviews) — 4.3/5 stars (253 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1795 reviews)
- [Jira](https://www.g2.com/products/jira/reviews) — 4.3/5 stars (7841 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)
- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (791 reviews)
- [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) — 4.3/5 stars (751 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13672 reviews)

---
## Top Discussions

### Frill

No discussions available for this product.

### UserVoice

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/frill-vs-uservoice)