Compare Friday CRM and Pipedrive 
At a Glance
Market Segments
Small-Business (96.5% of reviews)
Small-Business (72.6% of reviews)
Entry-Level Pricing
$0.00
$24.00 1 Seats Per Month
Friday CRM
Star Rating
(85)4.4 out of 5
Market Segments
Small-Business (96.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Learn more about Friday CRMPipedrive
Star Rating
(2,968)4.3 out of 5
Market Segments
Small-Business (72.6% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipedrive excels in user experience, with many praising its intuitive interface that simplifies deal monitoring and organization. Users appreciate features like reminders and collaboration tools that help ensure no opportunities are missed.
- Users say that Friday CRM offers a compelling value proposition, especially given its free pricing. Reviewers highlight its robust features that rival more expensive options, making it a great choice for small businesses looking for essential CRM functionalities without the cost.
- According to verified reviews, Pipedrive's implementation process is notably quick and user-friendly. Recent users have mentioned that the setup is straightforward, allowing teams to get up and running efficiently, which is crucial for maintaining productivity.
- Reviewers mention that while Friday CRM is easy to use, it may lack some advanced features that larger teams might need. However, users appreciate its customization options and integration capabilities, particularly with tools like RingCentral, which enhance its functionality.
- G2 reviewers highlight that Pipedrive has a strong support system, with a quality of support rating that reflects its commitment to helping users. Many users have noted the helpfulness of the support team, which can be a significant advantage for businesses that require ongoing assistance.
- Users report that Friday CRM, while effective for basic customer management, may not meet the needs of users looking for comprehensive pipeline management features. Some users have expressed a desire for more advanced tools, indicating that Pipedrive's offerings in this area are more robust and better suited for sales-focused teams.
Pricing
Entry-Level Pricing
Friday CRM
100% Free plan
$0.00
All Friday CRM accounts are free to use. This approach is an investment in marketing.
- Get for Free Now
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
Friday CRM
No trial information availablePipedrive
Free Trial is available
Ratings
Meets Requirements
8.2
78
8.5
2,575
Ease of Use
8.8
80
8.8
2,612
Ease of Setup
8.9
66
8.7
1,619
Ease of Admin
9.0
48
8.6
1,019
Quality of Support
8.2
53
8.4
2,202
Has the product been a good partner in doing business?
9.0
40
8.7
987
Product Direction (% positive)
9.2
77
8.8
2,537
Features by Category
Sales Force Automation
7.7
72
8.5
2040
|
Verified
7.0
69
Feature Not Available
7.9
73
8.9
2100
|
Verified
7.8
69
8.6
2094
|
Verified
6.7
68
7.7
1614
|
Verified
7.1
69
8.3
1118
|
Verified
6.5
62
7.7
1615
|
Verified
6.5
63
7.7
1569
6.8
67
7.8
1674
Marketing Automation
6.0
68
7.5
1511
|
Verified
6.0
66
7.5
1492
|
Verified
7.3
66
8.5
1848
|
Verified
6.4
64
7.5
1448
|
Verified
Customer Support
6.8
66
7.9
1008
6.6
65
7.8
988
6.9
65
8.0
1019
6.5
69
7.5
1476
6.7
62
7.7
961
Reporting & Analytics
6.9
62
8.0
1870
|
Verified
7.2
64
8.3
1958
|
Verified
6.7
64
7.9
1720
|
Verified
Mobile & Social
6.3
63
7.6
1424
|
Verified
6.0
68
7.4
1376
|
Verified
6.1
61
7.9
1589
|
Verified
Platform
7.7
62
8.2
1342
|
Verified
7.5
62
8.3
1334
8.3
62
8.4
1358
|
Verified
7.3
57
8.2
1169
|
Verified
6.8
58
7.3
1059
|
Verified
6.7
60
7.8
1171
8.4
60
8.7
1324
|
Verified
6.7
62
7.8
1125
Integration
7.0
56
8.1
1228
|
Verified
6.7
58
8.0
1163
|
Verified
6.8
56
7.8
1091
|
Verified
Generative AI
6.8
34
Feature Not Available
Agentic AI - CRM
6.7
5
7.3
169
6.7
5
7.6
172
7.0
5
7.5
170
7.7
5
7.3
169
7.0
5
7.3
168
7.0
5
7.3
169
7.0
5
7.6
172
Email Marketing
Not enough data
8.2
210
Not enough data
8.2
211
Not enough data
7.8
205
Not enough data
8.2
209
Not enough data
8.3
211
Not enough data
8.2
206
Not enough data
7.9
205
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
205
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Integration
Not enough data
8.2
226
Not enough data
7.8
223
Not enough data
7.9
220
Not enough data
8.2
220
Not enough data
7.2
213
Not enough data
7.3
210
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Agentic AI - Sales Performance Management
Not enough data
7.2
66
Not enough data
7.3
65
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
400
Not enough data
Feature Not Available
Not enough data
7.1
395
Personalization
Not enough data
7.7
414
Not enough data
7.9
408
Not enough data
8.3
428
Not enough data
8.0
411
Administrative
Not enough data
7.8
408
Not enough data
7.7
401
Not enough data
7.5
387
Agentic AI - Email Tracking
Not enough data
7.7
56
Not enough data
7.8
57
Not enough data
7.7
57
Not enough data
7.5
55
Not enough data
7.6
56
Not enough data
7.8
56
Not enough data
8.1
55
Analytics
Not enough data
8.0
255
Not enough data
8.2
256
Not enough data
8.1
249
Customizations
Not enough data
8.2
267
Not enough data
8.3
256
Not enough data
8.3
269
Not enough data
7.9
257
Not enough data
8.3
258
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
58
Not enough data
7.4
58
Not enough data
7.3
58
Not enough data
7.3
57
Data Sourcing
Not enough data
7.8
425
Not enough data
8.0
431
Not enough data
7.9
426
Not enough data
8.4
435
Not enough data
8.0
420
Predictive Analytics
Not enough data
7.7
422
Not enough data
7.8
424
Not enough data
7.4
407
Not enough data
7.7
416
Sales Management
Not enough data
8.7
441
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
441
Categories
Categories
Shared Categories
Friday CRM and Pipedrive are categorized as CRM
Unique Categories
Friday CRM has no unique categories
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Performance Management, Email Tracking, and Online Form Builder
Reviews
Reviewers' Company Size
Friday CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
10.6%
Construction
8.2%
Information Technology and Services
7.1%
Accounting
5.9%
Consulting
5.9%
Other
62.4%
Computer Software
10.9%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.2%
Real Estate
3.2%
Other
61.5%
Alternatives
Discussions
Friday CRM has no discussions with answers
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
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