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At a Glance
Market Segments
Small-Business (96.4% of reviews)
Small-Business (72.3% of reviews)
Entry-Level Pricing
$0.00
$24.00 1 Seats Per Month
Friday CRM
Star Rating
(84)4.4 out of 5
Market Segments
Small-Business (96.4% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Learn more about Friday CRMPipedrive
Star Rating
(2,830)4.3 out of 5
Market Segments
Small-Business (72.3% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipedrive excels in Contact & Account Management with a score of 8.5, while Friday CRM lags behind at 7.7. Reviewers mention that Pipedrive's intuitive interface makes it easy to track customer interactions and manage relationships effectively.
- Reviewers mention that Pipedrive's Opportunity & Pipeline Management features are robust, scoring 8.8 compared to Friday CRM's 7.8. Users appreciate Pipedrive's visual pipeline view, which helps them easily manage sales opportunities and forecast revenue.
- Users on G2 highlight Pipedrive's superior Ease of Use, scoring 8.9, while Friday CRM scores 8.8. Reviewers say that Pipedrive's user-friendly design and straightforward navigation make it accessible for teams of all sizes.
- G2 users report that Pipedrive's Quality of Support is rated at 8.4, slightly higher than Friday CRM's 8.3. Reviewers mention that Pipedrive's support team is responsive and helpful, providing timely assistance when needed.
- Reviewers mention that Pipedrive shines in its Performance and Reliability, scoring 8.7, while Friday CRM scores 8.4. Users say that Pipedrive's platform is stable and consistently performs well, even during peak usage times.
- Users report that Pipedrive offers better Customization options with a score of 8.2 compared to Friday CRM's 7.6. Reviewers appreciate the ability to tailor Pipedrive to their specific business needs, enhancing overall functionality.
Pricing
Entry-Level Pricing
Friday CRM
100% Free plan
$0.00
All Friday CRM accounts are free to use. This approach is an investment in marketing.
- Get for Free Now
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
Friday CRM
No trial information availablePipedrive
Free Trial is available
Ratings
Meets Requirements
8.2
77
8.5
2,488
Ease of Use
8.8
80
8.9
2,524
Ease of Setup
8.9
66
8.7
1,543
Ease of Admin
9.0
48
8.6
997
Quality of Support
8.2
53
8.4
2,128
Has the product been a good partner in doing business?
9.0
40
8.7
965
Product Direction (% positive)
9.2
76
8.8
2,452
Features by Category
Sales Force Automation
7.7
72
8.5
2004
|
Verified
7.0
69
Feature Not Available
7.8
72
8.8
2039
|
Verified
7.8
69
8.6
2050
|
Verified
6.7
68
7.7
1609
|
Verified
7.1
69
8.3
1100
|
Verified
6.5
62
7.7
1610
|
Verified
6.5
63
7.7
1565
6.8
67
7.8
1667
Marketing Automation
6.0
68
7.5
1498
|
Verified
6.0
66
7.5
1483
|
Verified
7.3
66
8.5
1820
|
Verified
6.4
64
7.5
1446
|
Verified
Customer Support
6.8
66
7.9
1005
6.6
65
7.8
986
6.9
65
8.0
1016
6.5
69
7.5
1474
6.7
62
7.7
959
Reporting & Analytics
6.9
62
8.0
1853
|
Verified
7.2
64
8.3
1942
|
Verified
6.7
64
7.9
1716
|
Verified
Mobile & Social
6.3
63
7.6
1422
|
Verified
6.0
68
7.4
1376
|
Verified
6.1
61
7.9
1584
|
Verified
Platform
7.7
62
8.2
1334
|
Verified
7.5
62
8.3
1315
8.3
62
8.4
1352
|
Verified
7.3
57
8.2
1167
|
Verified
6.8
58
7.3
1059
|
Verified
6.7
60
7.8
1168
8.4
60
8.7
1317
|
Verified
6.7
62
7.8
1123
Integration
7.0
56
8.1
1224
|
Verified
6.7
58
8.0
1157
|
Verified
6.8
56
7.9
1090
|
Verified
Generative AI
6.8
34
Feature Not Available
Agentic AI - CRM
6.7
5
7.2
167
6.7
5
7.5
168
7.0
5
7.4
166
7.7
5
7.2
167
7.0
5
7.3
166
7.0
5
7.3
167
7.0
5
7.5
168
Email Marketing
Not enough data
8.2
209
Not enough data
8.2
210
Not enough data
7.8
205
Not enough data
8.2
208
Not enough data
8.3
210
Not enough data
8.1
205
Not enough data
7.9
204
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
204
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
6.9
24
Not enough data
6.7
24
Not enough data
7.2
24
Not enough data
7.5
24
Not enough data
7.4
24
Integration
Not enough data
8.2
225
Not enough data
7.8
222
Not enough data
7.9
219
Not enough data
8.2
219
Not enough data
7.2
213
Not enough data
7.3
210
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Agentic AI - Sales Performance Management
Not enough data
7.2
65
Not enough data
7.3
64
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
399
Not enough data
Feature Not Available
Not enough data
7.1
394
Personalization
Not enough data
7.7
413
Not enough data
7.9
406
Not enough data
8.2
425
Not enough data
8.0
410
Administrative
Not enough data
7.8
406
Not enough data
7.7
399
Not enough data
7.5
386
Agentic AI - Email Tracking
Not enough data
7.7
56
Not enough data
7.7
56
Not enough data
7.6
55
Not enough data
7.5
54
Not enough data
7.6
55
Not enough data
7.8
55
Not enough data
8.1
54
Analytics
Not enough data
8.0
254
Not enough data
8.2
255
Not enough data
8.1
247
Customizations
Not enough data
8.2
265
Not enough data
8.3
254
Not enough data
8.3
266
Not enough data
7.9
255
Not enough data
8.3
256
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
57
Not enough data
7.4
57
Not enough data
7.3
57
Not enough data
7.2
56
Data Sourcing
Not enough data
7.8
424
Not enough data
8.0
428
Not enough data
7.9
425
Not enough data
8.4
432
Not enough data
8.0
418
Predictive Analytics
Not enough data
7.7
420
Not enough data
7.8
422
Not enough data
7.3
405
Not enough data
7.7
413
Sales Management
Not enough data
8.6
438
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
437
Categories
Categories
Shared Categories
Friday CRM and Pipedrive are categorized as CRM
Unique Categories
Friday CRM has no unique categories
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Performance Management, Email Tracking, and Online Form Builder
Reviews
Reviewers' Company Size
Friday CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
10.7%
Construction
8.3%
Information Technology and Services
7.1%
Consulting
6.0%
Accounting
6.0%
Other
61.9%
Computer Software
10.8%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.3%
Real Estate
3.3%
Other
61.4%
Alternatives
Discussions
Friday CRM has no discussions with answers
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
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