Compare Freshworks CRM and Less Annoying CRM
See this
side-by-side comparison of Freshworks CRM vs. Less Annoying CRM
based on preference data from user reviews. Freshworks CRM rates 4.6/5 stars with 879 reviews. By contrast, Less Annoying CRM rates 4.9/5 stars with 425 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
 Freshworks CRM |  Less Annoying CRM | |
| Star Rating | Freshworks CRM | Less Annoying CRM |
| Market Segments | Freshworks CRM Small-Business (69.8% of reviews) | Less Annoying CRM Small-Business (87.6% of reviews) |
| Entry Level Price | Freshworks CRM $0 per user per month | Less Annoying CRM $15 Per Month, Per User |
Freshworks CRM vs Less Annoying CRM
When assessing the two solutions, reviewers found Less Annoying CRM easier to use, set up, and administer. Reviewers also preferred doing business with Less Annoying CRM overall.
- Reviewers felt that Less Annoying CRM meets the needs of their business better than Freshworks CRM.
- When comparing quality of ongoing product support, reviewers felt that Less Annoying CRM is the preferred option.
- When assessing product direction, Freshworks CRM and Less Annoying CRM received similar ratings from our reviewers.
Categories
Shared Categories
Freshworks CRM and Less Annoying CRM are categorized as CRM
Unique Categories
Freshworks CRM is categorized as Sales Analytics, Email Tracking, Outbound Call Tracking, and Sales Engagement
Less Annoying CRM has no unique categories
Pricing
Sprout
$0per user per month
Growth
$29per user per month
Pro
$69per user per month
Enterprise
$125per user per month
Free Trial
One Low Price
$15Per Month, Per User
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Free Trial
Ratings
Meets Requirements
Freshworks CRM
Responses: 786
Less Annoying CRM
Responses: 368
Ease of Use
Freshworks CRM
Responses: 797
Less Annoying CRM
Responses: 369
Ease of Setup
Freshworks CRM
Responses: 421
Less Annoying CRM
Responses: 163
Ease of Admin
Freshworks CRM
Responses: 420
Less Annoying CRM
Responses: 165
Quality of Support
Freshworks CRM
Responses: 768
Less Annoying CRM
Responses: 362
Ease of Doing Business With
Freshworks CRM
Responses: 415
Less Annoying CRM
Responses: 164
Product Direction (% positive)
Freshworks CRM
Responses: 791
Less Annoying CRM
Responses: 365
Features
Sales Force Automation
Contact & Account Management
Freshworks CRM
Responses: 552
Verified Feature
Less Annoying CRM
Responses: 261
Verified Feature
Partner Relationship Mgmt. (PRM)
Freshworks CRM
Less Annoying CRM
Opportunity & Pipeline Mgmt.
Freshworks CRM
Responses: 539
Verified Feature
Less Annoying CRM
Responses: 242
Verified Feature
Task / Activity Management
Freshworks CRM
Responses: 541
Verified Feature
Less Annoying CRM
Responses: 261
Verified Feature
Territory & Quota Management
Freshworks CRM
Responses: 363
Verified Feature
Less Annoying CRM
Responses: 7
Desktop Integration
Freshworks CRM
Responses: 191
Verified Feature
Less Annoying CRM
Responses: 65
Verified Feature
Product & Price List Management
Freshworks CRM
Responses: 344
Verified Feature
Less Annoying CRM
Responses: 9
Quote & Order Management
Freshworks CRM
Responses: 335
Less Annoying CRM
Responses: 8
Customer Contract Management
Freshworks CRM
Responses: 372
Verified Feature
Less Annoying CRM
Responses: 13
Marketing Automation
Email Marketing
Freshworks CRM
Responses: 431
Verified Feature
Less Annoying CRM
Responses: 117
Campaign Management
Freshworks CRM
Responses: 406
Verified Feature
Less Annoying CRM
Lead Management
Freshworks CRM
Responses: 508
Verified Feature
Less Annoying CRM
Responses: 213
Verified Feature
Marketing ROI Analytics
Freshworks CRM
Less Annoying CRM
Customer Support
Case Management
Freshworks CRM
Responses: 378
Less Annoying CRM
Responses: 12
Customer Support Portal
Freshworks CRM
Responses: 379
Less Annoying CRM
Responses: 210
Verified Feature
Knowledge Base
Freshworks CRM
Responses: 391
Less Annoying CRM
Responses: 208
Verified Feature
Call Center Features
Freshworks CRM
Responses: 309
Less Annoying CRM
Responses: 8
Support Analytics
Freshworks CRM
Responses: 331
Less Annoying CRM
Responses: 11
Reporting & Analytics
Reporting
Freshworks CRM
Responses: 473
Verified Feature
Less Annoying CRM
Responses: 61
Verified Feature
Dashboards
Freshworks CRM
Responses: 499
Verified Feature
Less Annoying CRM
Responses: 228
Verified Feature
Forecasting
Freshworks CRM
Responses: 365
Verified Feature
Less Annoying CRM
Responses: 8
Mobile & Social
Social Collaboration Features
Freshworks CRM
Less Annoying CRM
Responses: 30
Verified Feature
Social Network Integration
Freshworks CRM
Responses: 70
Verified Feature
Less Annoying CRM
Responses: 27
Verified Feature
Mobile User Support
Freshworks CRM
Responses: 193
Verified Feature
Less Annoying CRM
Responses: 183
Verified Feature
Platform
Customization
Freshworks CRM
Responses: 270
Verified Feature
Less Annoying CRM
Responses: 108
Verified Feature
Workflow Capability
Freshworks CRM
Responses: 258
Verified Feature
Less Annoying CRM
User, Role, and Access Management
Freshworks CRM
Responses: 278
Verified Feature
Less Annoying CRM
Responses: 102
Verified Feature
Internationalization
Freshworks CRM
Responses: 197
Verified Feature
Less Annoying CRM
Sandbox / Test Environments
Freshworks CRM
Responses: 143
Less Annoying CRM
Document & Content Mgmt.
Freshworks CRM
Responses: 179
Verified Feature
Less Annoying CRM
Responses: 81
Verified Feature
Performance and Reliability
Freshworks CRM
Responses: 268
Verified Feature
Less Annoying CRM
Responses: 6
Output Document Generation
Freshworks CRM
Responses: 167
Verified Feature
Less Annoying CRM
Responses: 52
Verified Feature
Integration
Data Import & Export Tools
Freshworks CRM
Responses: 239
Verified Feature
Less Annoying CRM
Responses: 101
Verified Feature
Integration APIs
Freshworks CRM
Responses: 203
Verified Feature
Less Annoying CRM
Responses: 33
Verified Feature
Breadth of Partner Applications
Freshworks CRM
Responses: 178
Verified Feature
Less Annoying CRM
Reviewers' Company Size
Reviewers of both Freshworks CRM and Less Annoying CRM were most often representing companies in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Freshworks CRM
Less Annoying CRM
Mid-Market
(51-1000 emp.)
Freshworks CRM
Less Annoying CRM
Enterprise
(> 1000 emp.)
Freshworks CRM
Less Annoying CRM
Reviewers' Industry
Information Technology and Services
15.8%
Computer Software
12.6%
Marketing and Advertising
8.2%
Internet
4.8%
Financial Services
3.6%
Other
54.9%
Insurance
7.6%
Financial Services
6.9%
Real Estate
6.0%
Professional Training & Coaching
4.5%
Marketing and Advertising
4.5%
Other
70.4%
Reviews
Most Helpful Favorable Review
Nathan K.
Administrator in Consumer Goods
I have demoed numerous CRMs. They all seem to be developed with idea of having as many features and steps as possible. Freshsales is a breath of fresh air for anyone that does not have 100 hours to configure endless rules and add ons just to get up and...
Seana A.
User in Building Materials
The thing I like the most about Less Annoying CRM is their outstanding and timely customer service. Obviously I like the CRM features or I wouldn't be using it in the first place. But, to me, the difference in good and outstanding always comes down to...
Most Helpful Critical Review
VIGIL V.
Administrator in Internet
Report quite simply is stupid, I can download excel sheets and some graphs but most of doesn't give me any insights. There are semantics like account, lead, deal, contact in the CRM. It is rather confusing and rarely serves any purpose Unable to...
Anton J.
User in Renewables & Environment
I don't like to use mailchimp as a tool for group mailing.
Discussions
How is Freshsales different from other CRMs?
1 comment
Offical Response from Freshworks CRM
Freshsales is an integrated, simple and intuitive sales CRM built with automations, intelligence and analytics to aid your sales teams to close deals faster....Read more
What are the key features that Freshsales offers?
1 comment
Offical Response from Freshworks CRM
Some of the key features that Freshsales offers includes lead scoring, auto lead assignment, territory management, visual sales pipeline, mobile app to track...Read more
How easy is it to integrate with third party systems with Freshsales?
1 comment
Offical Response from Freshworks CRM
You can get Freshsales to integrate with your favorite apps. Freshsales integrates with Zapier and allows you to automate your workflows with your favorite...Read more
Is there the ability for another user to add notes to a contact that is not in their name?
2 comments
KK
Yes, that is the beauty of the system, we share all contacts updates across the platform, everyone works in remote offices. Read more
What kind of support do you offer? Will you leave me hanging after I sign up?
2 comments
Offical Response from Less Annoying CRM
Less Annoying CRM comes with free email and phone support, even if you're not a paying customer. We're happy to answer any questions, help you decide how to...Read more
Q. What other apps does Less Annoying CRM integrate with?
1 comment
G2
Less Annoying CRM has integrations with Google Calendar, Google Contacts, and MailChimp.
BillLiving has a one-way integration with Less Annoying CRM.
We...Read more
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