Compare Freshteam by Freshworks and Tracker 
At a Glance
Market Segments
Mid-Market (48.3% of reviews)
Small-Business (82.4% of reviews)
Entry-Level Pricing
$0.00
Contact Us 1 user/month Per Year
Freshteam by Freshworks
Star Rating
(285)4.4 out of 5
Market Segments
Mid-Market (48.3% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansTracker
Star Rating
(135)4.6 out of 5
Market Segments
Small-Business (82.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 user/month Per Year
Browse all 3 pricing plansFreshteam by Freshworks vs Tracker
When assessing the two solutions, reviewers found Tracker easier to use, set up, and administer. Reviewers also preferred doing business with Tracker overall.
- Reviewers felt that Tracker meets the needs of their business better than Freshteam by Freshworks.
- When comparing quality of ongoing product support, reviewers felt that Tracker is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Tracker over Freshteam by Freshworks.
Pricing
Entry-Level Pricing
Freshteam by Freshworks
Free forever
$0.00
Basic HR for small organizations (up to 50 emp)
- Up to 3 published job postings
- Recruitment Team Inbox
- Basic Career Site
Tracker
Pro
Contact Us
1 user/month Per Year
INCLUDING ALL CORE FEATURES
- All Core CRM & ATS
- Back Office Features
- Live Client Support
Free Trial
Freshteam by Freshworks
Free Trial is available
Tracker
Free Trial is available
Ratings
Meets Requirements
8.5
193
9.0
116
Ease of Use
8.8
193
9.0
117
Ease of Setup
8.3
101
8.8
73
Ease of Admin
8.5
102
8.8
70
Quality of Support
8.4
179
9.5
114
Has the product been a good partner in doing business?
8.7
100
9.3
70
Product Direction (% positive)
8.4
158
9.5
115
Features by Category
Logistics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
15
Not enough data
8.9
14
Not enough data
9.2
38
Not enough data
Editing & Design
Feature Not Available
Not enough data
9.3
18
Not enough data
Feature Not Available
Not enough data
8.9
19
Not enough data
8.8
17
Not enough data
Agentic AI - Org Chart
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Feature Not Available
Not enough data
9.3
21
Not enough data
Feature Not Available
Not enough data
8.7
21
Not enough data
Platform Functionality
8.2
21
Not enough data
8.6
21
Not enough data
Platform Data
8.9
18
Not enough data
8.9
22
Not enough data
8.6
19
Not enough data
Feature Not Available
Not enough data
Basics
9.0
21
Not enough data
8.9
19
Not enough data
9.5
22
Not enough data
Additional Functionality
9.2
24
Not enough data
9.2
20
Not enough data
8.4
18
Not enough data
Content
9.0
19
Not enough data
9.3
16
Not enough data
Recruiting and Onboarding
8.7
23
8.7
46
8.8
57
8.4
45
9.4
40
8.8
53
Platform
7.8
50
8.7
61
7.7
36
8.3
53
7.9
36
8.5
46
8.4
62
8.9
58
8.6
60
8.8
62
7.6
48
8.2
53
7.9
47
8.6
61
8.5
55
8.6
60
Platform Functionality
8.7
23
8.7
46
Not enough data
8.5
41
8.8
57
8.4
45
9.4
40
8.8
53
Agentic AI - Recruiting Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.8
50
8.7
61
7.7
36
8.3
53
7.9
36
8.5
46
8.4
62
8.9
58
8.6
60
8.8
62
7.6
48
8.2
53
7.9
47
8.6
61
8.5
55
8.6
60
Candidate Management
Not enough data
8.5
26
|
Verified
Not enough data
8.9
28
|
Verified
Not enough data
8.4
27
|
Verified
Not enough data
8.7
26
|
Verified
Not enough data
8.5
25
|
Verified
Communication
Not enough data
8.5
25
|
Verified
Not enough data
8.8
27
|
Verified
Not enough data
9.0
28
|
Verified
Onboarding
Not enough data
8.2
25
|
Verified
Not enough data
7.8
23
Analytics
Not enough data
8.3
26
|
Verified
Not enough data
8.3
29
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
Not enough data
6.4
12
Recruitment Platform - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Recruitment AI - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
7.9
93
8.5
82
8.1
97
8.4
68
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
8.6
105
8.5
70
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.8
50
8.7
61
7.7
36
8.3
53
7.9
36
8.5
46
8.4
62
8.9
58
8.6
60
8.8
62
7.6
48
8.2
53
7.9
47
8.6
61
8.5
55
8.6
60
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
8.8
23
Not enough data
8.6
22
Not enough data
8.7
21
Not enough data
Feature Not Available
Not enough data
9.1
46
Not enough data
8.7
43
Not enough data
Platform Additional Functionality
9.3
51
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
50
Not enough data
Platform Data
Feature Not Available
Not enough data
9.0
25
Not enough data
Feature Not Available
Not enough data
Platform
7.8
50
8.7
61
7.7
36
8.3
53
7.9
36
8.5
46
8.4
62
8.9
58
8.6
60
8.8
62
7.6
48
8.2
53
7.9
47
8.6
61
8.5
55
8.6
60
Recruiting and Onboarding
8.8
57
8.4
45
9.4
50
Not enough data
Platform Basics
8.8
26
|
Verified
8.2
24
9.1
35
|
Verified
8.8
28
8.6
29
|
Verified
8.5
24
Platform Content
8.8
30
|
Verified
8.3
23
9.0
33
|
Verified
8.8
25
8.8
32
|
Verified
8.9
24
8.7
31
|
Verified
8.3
23
Platform Performance
8.6
30
|
Verified
8.5
26
8.9
30
|
Verified
8.3
25
8.8
24
8.4
28
Platform Additional Functionality
9.4
35
|
Verified
8.5
27
8.9
34
|
Verified
8.3
27
Categories
Categories
Shared Categories
Freshteam by Freshworks and Tracker are categorized as Recruitment Platforms, Recruitment Marketing, and Applicant Tracking Systems (ATS)
Unique Categories
Freshteam by Freshworks is categorized as Org Chart, Onboarding, Candidate Relationship Management, and Absence Management
Tracker is categorized as Staffing and Recruiting Automation
Reviews
Reviewers' Company Size
Freshteam by Freshworks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tracker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.2%
Computer Software
15.9%
Marketing and Advertising
7.0%
Staffing and Recruiting
4.4%
Financial Services
4.4%
Other
42.1%
Staffing and Recruiting
66.4%
Information Technology and Services
12.2%
Legal Services
2.3%
Human Resources
2.3%
Construction
1.5%
Other
15.3%
Discussions
What is the best way to manage onboarding process
1 Comment
MM
Good to have a flow-through Freshteams, Mail communication is much easier.Read more
Freshteam by Freshworks has no more discussions with answers
Is the system reliable? Is there any downtime?
3 Comments
VT
We've never had any downtime with it at all. its extremely reliableRead more
How do you handle data migration?
1 Comment
Official Response from Tracker
We can do everything from loading spreadsheets of simple data, loading resumes in bulk, up to custom migrations from all major systems including custom...Read more
Do you do training?
1 Comment
Official Response from Tracker
Training is included with both our premier and professional packages. We have hands-on team trainings and Q+A sessions with a Tracker expert to make sure...Read more
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