# Freshteam by Freshworks vs Recruit CRM & ATS Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Freshteam by Freshworks offers an **intuitive interface** that facilitates collaboration among recruitment teams and hiring managers, making it easy to use with minimal training. Users appreciate the quick implementation process, allowing them to start managing candidates almost immediately.
- **Users say** that Recruit CRM & ATS excels in **customization options** , enabling users to independently adjust relevant fields to suit their needs. This flexibility, combined with an appealing user experience, makes it a strong choice for those who value personalization in their recruitment software.
- **According to verified reviews** , Freshteam is praised for its **secure platform** that ensures user data safety, with features like password access and document management. This focus on security is a significant advantage for organizations concerned about data protection.
- **Reviewers mention** that Recruit CRM & ATS provides **excellent support** , with quick response times and dedicated account management. This level of support is particularly beneficial for users who may need assistance navigating the software or troubleshooting issues.
- **G2 reviewers highlight** that while Freshteam has a strong focus on streamlining communication and project management, it sometimes struggles to meet specific workflow needs, leading to configuration challenges for some users.
- **Users report** that both platforms are easy to use, but Recruit CRM & ATS has a slight edge in **overall usability** , with many users finding it self-explanatory and straightforward, which can enhance productivity in day-to-day operations.



| | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 286 | 115 | 
| **Largest Market Segment** | Mid-Market (48.5% of reviews) | Small-Business (90.1% of reviews) | 
| **Entry Level Price** | $0.00 | No pricing available | 

---
## Top Pros & Cons

### Freshteam by Freshworks

Pros:
- Ease of Use (9 reviews)
- Efficiency (6 reviews)

Cons:
- Candidate Management (3 reviews)
- Integration Issues (3 reviews)

### Recruit CRM & ATS

Pros:
- Ease of Use (6 reviews)
- Customer Support (5 reviews)

Cons:
- Missing Features (4 reviews)
- Email Functionality Issues (3 reviews)

---
## Ratings Comparison
| Rating | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
  | **Meets Requirements** | 8.5 (194 reviews) | 9.2 (91 reviews) | 
  | **Ease of Use** | 8.8 (194 reviews) | 9.4 (91 reviews) | 
  | **Ease of Setup** | 8.3 (102 reviews) | 9.4 (69 reviews) | 
  | **Ease of Admin** | 8.5 (102 reviews) | 9.7 (58 reviews) | 
  | **Quality of Support** | 8.4 (180 reviews) | 9.5 (89 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (100 reviews) | 9.7 (58 reviews) | 
  | **Product Direction (% positive)** | 8.5 (159 reviews) | 9.5 (86 reviews) | 

---
## Pricing

### Freshteam by Freshworks

#### Entry-Level Pricing

Plan: Free forever

Price: $0.00

Description: Basic HR for small organizations (up to 50 emp)

Key Features:
- Up to 3 published job postings
- Recruitment Team Inbox
- Basic Career Site

[Browse all 4 editions](https://www.g2.com/products/freshteam-by-freshworks/pricing)

#### Free Trial

Yes

### Recruit CRM & ATS

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Org Chart

| Product | Score | Reviews |
|---|---|---|
| **Freshteam by Freshworks** | 9.0/10 | 46 |
| **Recruit CRM & ATS** | N/A | N/A |

#### Logistics

| Feature | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **Integration** | Feature Not Available | Not enough data | 
| **Analytics** | Feature Not Available | Not enough data | 
| **Export** | 9.1 (15 reviews) | Not enough data | 
| **Upload** | 8.9 (14 reviews) | Not enough data | 
| **Employee Directory** | 9.2 (39 reviews) | Not enough data | 

#### Editing & Design

| Feature | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **Drag-and-Drop** | Feature Not Available | Not enough data | 
| **Update** | 9.3 (19 reviews) | Not enough data | 
| **Customize** | Feature Not Available | Not enough data | 
| **Details** | 8.9 (19 reviews) | Not enough data | 
| **Restructure** | 8.8 (17 reviews) | Not enough data | 

#### Agentic AI - Org Chart

| Feature | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Absence Management

| Product | Score | Reviews |
|---|---|---|
| **Freshteam by Freshworks** | 8.7/10 | 23 |
| **Recruit CRM & ATS** | N/A | N/A |

#### Platform Basics

| Feature | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **Interoperability** | Feature Not Available | Not enough data | 
| **Performance** | 9.3 (21 reviews) | Not enough data | 
| **Internationalization** | Feature Not Available | Not enough data | 
| **Security** | 8.7 (21 reviews) | Not enough data | 

#### Platform Functionality

| Feature | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **Customizability** | 8.2 (21 reviews) | Not enough data | 
| **Mobility** | 8.6 (21 reviews) | Not enough data | 

#### Platform Data

| Feature | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **Reporting** | 8.9 (18 reviews) | Not enough data | 
| **Alerts and Notifications** | 8.9 (22 reviews) | Not enough data | 
| **Platform Search** | 8.6 (19 reviews) | Not enough data | 
| **Visualization** | Feature Not Available | Not enough data | 

### Staffing

| Product | Score | Reviews |
|---|---|---|
| **Freshteam by Freshworks** | N/A | N/A |
| **Recruit CRM & ATS** | 9.2/10 | 25 |

#### Candidate Management

| Feature | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **Automation** | Not enough data | 8.8 (23 reviews) | 
| **Filtering** | Not enough data | 9.4 (24 reviews) | 
| **Automated Matching** | Not enough data | 8.8 (19 reviews) | 
| **Resume Management** | Not enough data | 9.7 (22 reviews) | 
| **Client Portal** | Not enough data | 8.9 (20 reviews) | 

#### Communication

| Feature | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **Candidate Portal** | Not enough data | 9.3 (20 reviews) | 
| **Job Posts** | Not enough data | 8.7 (19 reviews) | 
| **Email Integration** | Not enough data | 9.4 (24 reviews) | 

#### Onboarding

| Feature | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **Onboarding** | Not enough data | 9.1 (21 reviews) | 
| **Assessments** | Not enough data | Feature Not Available | 

#### Analytics

| Feature | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **Pipeline Dashboards** | Not enough data | 9.7 (23 reviews) | 
| **Analytics Reports** | Not enough data | 9.2 (22 reviews) | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Freshteam by Freshworks** | N/A | N/A |
| **Recruit CRM & ATS** | N/A | N/A |

#### Generative AI

| Feature | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **Freshteam by Freshworks** | N/A | N/A |
| **Recruit CRM & ATS** | N/A | N/A |

#### Generative AI

| Feature | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruitment Platforms

| Product | Score | Reviews |
|---|---|---|
| **Freshteam by Freshworks** | N/A | N/A |
| **Recruit CRM & ATS** | 8.9/10 | 19 |

#### Generative AI

| Feature | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.0 (18 reviews) | 

#### Recruitment Platform - Recruitment Platforms

| Feature | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **User Permissions** | Not enough data | Not enough data | 
| **Sourcing** | Not enough data | Not enough data | 
| **Interviews** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Internationalization & Locationalization** | Not enough data | Not enough data | 
| **Customization** | Not enough data | Not enough data | 

#### Recruitment AI - Recruitment Platforms

| Feature | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **Candidate Matching** | Not enough data | Not enough data | 
| **Gen AI in Talent Acquisition** | Not enough data | Not enough data | 
| **Engagement** | Not enough data | Not enough data | 

#### Agentic AI - Recruitment Platforms

| Feature | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Applicant Tracking Systems (ATS)

| Product | Score | Reviews |
|---|---|---|
| **Freshteam by Freshworks** | 8.0/10 | 132 |
| **Recruit CRM & ATS** | 9.3/10 | 77 |

#### Agentic AI - Applicant Tracking Systems (ATS)

| Feature | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Sourcing

| Feature | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **Candidate Search** | 7.9 (93 reviews) | 9.1 (62 reviews) | 
| **Career Page Configuration** | 8.1 (97 reviews) | 9.1 (51 reviews) | 
| **Social Sourcing** | Not enough data | Not enough data | 
| **Job Posting** | Not enough data | Not enough data | 
| **Candidate Sourcing Metrics** | Not enough data | Not enough data | 

#### Candidate Management - Applicant Tracking System

| Feature | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **Candidate Evaluations** | 8.6 (105 reviews) | 9.2 (58 reviews) | 
| **Applicant Data Management** | Not enough data | 9.7 (5 reviews) | 
| **Hiring Processes Tracking** | Not enough data | 10.0 (5 reviews) | 
| **Automated Resume Parsing** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Candidate-Facing Statuses** | Not enough data | Not enough data | 
| **Workflow Building** | Not enough data | Not enough data | 

#### Platform

| Feature | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **Customization ** | 7.8 (50 reviews) | 9.3 (58 reviews) | 
| **Integration APIs** | 7.7 (36 reviews) | 8.9 (52 reviews) | 
| **Internationalization** | 7.9 (36 reviews) | 9.1 (49 reviews) | 
| **User, Role, and Access Management** | 8.4 (62 reviews) | 9.6 (54 reviews) | 
| **Dashboards** | 8.5 (55 reviews) | 9.3 (56 reviews) | 

#### AI - Applicant Tracking Systems (ATS)

| Feature | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **Predictive Insights** | Not enough data | Not enough data | 
| **AI Job Description** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 

### Onboarding

| Product | Score | Reviews |
|---|---|---|
| **Freshteam by Freshworks** | 8.8/10 | 117 |
| **Recruit CRM & ATS** | N/A | N/A |

#### Agentic AI - Onboarding

| Feature | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Platform Content

| Feature | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **Forms Library** | 8.8 (23 reviews) | Not enough data | 
| **E-Forms** | 8.6 (22 reviews) | Not enough data | 
| **E-Signature** | 8.7 (21 reviews) | Not enough data | 
| **Background Checks** | Feature Not Available | Not enough data | 
| **Offer Letter Approvals** | 9.1 (46 reviews) | Not enough data | 
| **Offer Letter Templates** | 8.7 (43 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **Self-Service Portal** | 9.3 (51 reviews) | Not enough data | 
| **Automated Team Introductions** | Feature Not Available | Not enough data | 
| **Compliance Training** | Feature Not Available | Not enough data | 
| **Automated Onboarding Workflows** | Feature Not Available | Not enough data | 
| **Onboarding Notifications** | 9.1 (50 reviews) | Not enough data | 

#### Platform Data

| Feature | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **Time-to-Productivity Reporting** | Feature Not Available | Not enough data | 
| **Onboarding Process Reporting** | 9.0 (25 reviews) | Not enough data | 
| **Visualization** | Feature Not Available | Not enough data | 

#### Platform

| Feature | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **Customization ** | 7.8 (50 reviews) | 9.3 (58 reviews) | 
| **Integration APIs** | 7.7 (36 reviews) | 8.9 (52 reviews) | 
| **Internationalization** | 7.9 (36 reviews) | 9.1 (49 reviews) | 
| **User, Role, and Access Management** | 8.4 (62 reviews) | 9.6 (54 reviews) | 
| **Dashboards** | 8.5 (55 reviews) | 9.3 (56 reviews) | 

#### Recruiting and Onboarding

| Feature | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **Interview Scheduling** | 8.8 (57 reviews) | Not enough data | 
| **Onboarding** | 9.4 (50 reviews) | Not enough data | 

### Recruitment Marketing

| Product | Score | Reviews |
|---|---|---|
| **Freshteam by Freshworks** | 8.9/10 | 41 |
| **Recruit CRM & ATS** | 8.9/10 | 18 |

#### Platform Basics

| Feature | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **Interoperability** | 8.8 (26 reviews) ✓ Verified | 8.9 (16 reviews) ✓ Verified | 
| **Performance** | 9.1 (35 reviews) ✓ Verified | 9.3 (18 reviews) ✓ Verified | 
| **Integrations** | 8.6 (29 reviews) ✓ Verified | 9.0 (16 reviews) ✓ Verified | 

#### Platform Content

| Feature | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **Digital Strategy** | 8.8 (30 reviews) ✓ Verified | 8.6 (15 reviews) ✓ Verified | 
| **Candidate Relationship Management** | 9.0 (33 reviews) ✓ Verified | 9.2 (17 reviews) ✓ Verified | 
| **Employer Branding** | 8.8 (33 reviews) ✓ Verified | 9.1 (16 reviews) ✓ Verified | 
| **Social Recruiting** | 8.7 (32 reviews) ✓ Verified | 8.6 (15 reviews) ✓ Verified | 

#### Platform Performance

| Feature | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **Automation** | 8.6 (30 reviews) ✓ Verified | 8.6 (17 reviews) ✓ Verified | 
| **File Sharing** | 8.9 (30 reviews) ✓ Verified | 9.1 (17 reviews) ✓ Verified | 
| **Reporting** | 8.9 (25 reviews) | 8.8 (14 reviews) | 

#### Platform Additional Functionality

| Feature | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **Dashboard** | 9.4 (36 reviews) ✓ Verified | 9.3 (18 reviews) ✓ Verified | 
| **Mobility** | 8.9 (34 reviews) ✓ Verified | 8.8 (17 reviews) ✓ Verified | 

---
## Categories
**Shared Categories (3):** [Recruitment Platforms](https://www.g2.com/categories/recruitment-platforms), [Recruitment Marketing Platforms](https://www.g2.com/categories/recruitment-marketing), [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats)

**Unique to Freshteam by Freshworks (3):** [Org Chart Software](https://www.g2.com/categories/org-chart), [Onboarding Software](https://www.g2.com/categories/onboarding-software), [Absence Management Software](https://www.g2.com/categories/absence-management-software)

**Unique to Recruit CRM & ATS (1):** [Staffing Software](https://www.g2.com/categories/staffing)


---
## Reviewer Demographics

### By Company Size

| Segment | Freshteam by Freshworks | Recruit CRM & ATS | 
|---|---|---|
| **Small-Business** | 46.7% | 90.1% | 
| **Mid-Market** | 48.5% | 7.2% | 
| **Enterprise** | 4.8% | 2.7% | 

### By Industry

#### Freshteam by Freshworks

- **Information Technology and Services:** 26.1%
- **Computer Software:** 16.2%
- **Marketing and Advertising:** 7.0%
- **Staffing and Recruiting:** 4.4%
- **Financial Services:** 4.4%
- **Internet:** 4.4%
- **Retail:** 2.9%
- **Education Management:** 2.9%
- **Human Resources:** 2.2%
- **Logistics and Supply Chain:** 2.2%
- **Other:** 27.2%

#### Recruit CRM & ATS

- **Staffing and Recruiting:** 58.8%
- **Human Resources:** 12.7%
- **Information Technology and Services:** 7.8%
- **Hospital & Health Care:** 3.9%
- **Consulting:** 2.9%
- **Pharmaceuticals:** 2.0%
- **Education Management:** 2.0%
- **Oil & Energy:** 1.0%
- **Medical Devices:** 1.0%
- **Legal Services:** 1.0%
- **Other:** 6.9%

---
## Alternatives

### Alternatives to Freshteam by Freshworks

- [Workable](https://www.g2.com/products/workable/reviews) — 4.4/5 stars (705 reviews)
- [Zoho Recruit](https://www.g2.com/products/zoho-recruit/reviews) — 4.4/5 stars (1850 reviews)
- [Greenhouse](https://www.g2.com/products/greenhouse/reviews) — 4.4/5 stars (3957 reviews)
- [BambooHR](https://www.g2.com/products/bamboohr/reviews) — 4.4/5 stars (6053 reviews)
- [Breezy HR](https://www.g2.com/products/breezy-hr/reviews) — 4.4/5 stars (687 reviews)
- [Lever](https://www.g2.com/products/lever/reviews) — 4.3/5 stars (2123 reviews)
- [JazzHR](https://www.g2.com/products/jazz-co/reviews) — 4.4/5 stars (866 reviews)
- [Tellent Recruitee](https://www.g2.com/products/tellent-recruitee/reviews) — 4.5/5 stars (450 reviews)
- [Ceipal ATS](https://www.g2.com/products/ceipal-ats/reviews) — 4.7/5 stars (1498 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (13150 reviews)

### Alternatives to Recruit CRM & ATS

- [Loxo](https://www.g2.com/products/loxo/reviews) — 4.6/5 stars (168 reviews)
- [Manatal](https://www.g2.com/products/manatal/reviews) — 4.8/5 stars (147 reviews)
- [Zoho Recruit](https://www.g2.com/products/zoho-recruit/reviews) — 4.4/5 stars (1850 reviews)
- [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) — 4.1/5 stars (1657 reviews)
- [Bullhorn](https://www.g2.com/products/bullhorn/reviews) — 4.2/5 stars (1231 reviews)
- [Lever](https://www.g2.com/products/lever/reviews) — 4.3/5 stars (2123 reviews)
- [Teamtailor](https://www.g2.com/products/teamtailor/reviews) — 4.6/5 stars (539 reviews)
- [Crelate](https://www.g2.com/products/crelate/reviews) — 4.4/5 stars (217 reviews)
- [Ceipal ATS](https://www.g2.com/products/ceipal-ats/reviews) — 4.7/5 stars (1498 reviews)
- [Breezy HR](https://www.g2.com/products/breezy-hr/reviews) — 4.4/5 stars (687 reviews)

---
## Top Discussions

### Freshteam by Freshworks

- Title: [What is the best way to manage onboarding process](https://www.g2.com/discussions/what-is-the-best-way-to-manage-onboarding-process) — 1 comment, 1 upvote
  > **Top comment:** "Good to have a flow-through Freshteams, Mail communication is much easier."

### Recruit CRM & ATS

- Title: [How much does a recruiting CRM cost?](https://www.g2.com/discussions/how-much-does-a-recruiting-crm-cost) — 1 comment
  > **Top comment:** "Recruit CRM has a bunch of plans with Monthly and Annual billing options. You can view them on their website: https://recruitcrm.io/pricing"
- Title: [What is the best CRM for recruitment?](https://www.g2.com/discussions/what-is-the-best-crm-for-recruitment) — 1 comment
  > **Top comment:** "Check Recruit CRM out: https://recruitcrm.io/"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/freshteam-by-freshworks-vs-recruit-crm-ats)