# Freshteam by Freshworks vs JazzHR Comparison
---
## AI Generated Summary
- **G2 reviewers report** that JazzHR excels in user experience, with many praising its **intuitive interface** and quick ramp-up time for new users. One user highlighted the platform's flexibility in integrating with systems like Workday HCM, which enhances recruitment efficiency.
- **Users say** Freshteam by Freshworks offers a smooth implementation process, allowing teams to start managing candidates almost immediately. Reviewers appreciate its **user-friendly design** , which facilitates collaboration among hiring managers with minimal training required.
- **According to verified reviews** , JazzHR stands out for its customization capabilities, enabling teams to tailor hiring stages to their specific processes. This adaptability is noted as a significant advantage for tracking candidates effectively.
- **Reviewers mention** that while Freshteam provides a secure platform with features like password access, some users feel it lacks the depth of customization found in JazzHR, which may limit its effectiveness for more complex recruitment workflows.
- **G2 reviewers highlight** that JazzHR's customer support is highly rated, with users appreciating the availability of resources like university classes to help them maximize the software's potential. This level of support contributes to a more satisfying user experience.
- **Users report** that Freshteam's strengths lie in its project management features, helping teams streamline communication and track attendance effectively. However, some users feel that its overall recruitment functionalities could be enhanced compared to JazzHR's robust offerings.



| | Freshteam by Freshworks | JazzHR | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 285 | 858 | 
| **Largest Market Segment** | Mid-Market (48.3% of reviews) | Mid-Market (68.5% of reviews) | 
| **Entry Level Price** | $0.00 | $350.00 Per Month | 

---
## Top Pros & Cons

### Freshteam by Freshworks

Pros:
- Ease of Use (9 reviews)
- Efficiency (6 reviews)

Cons:
- Candidate Management (3 reviews)
- Integration Issues (3 reviews)

### JazzHR

Pros:
- Ease of Use (50 reviews)
- Helpful (18 reviews)

Cons:
- Candidate Management (17 reviews)
- Limited Customization (17 reviews)

---
## Ratings Comparison
| Rating | Freshteam by Freshworks | JazzHR | 
|---|---|---|
  | **Meets Requirements** | 8.5 (193 reviews) | 8.5 (699 reviews) | 
  | **Ease of Use** | 8.8 (193 reviews) | 9.0 (708 reviews) | 
  | **Ease of Setup** | 8.3 (101 reviews) | 8.8 (484 reviews) | 
  | **Ease of Admin** | 8.5 (102 reviews) | 9.0 (478 reviews) | 
  | **Quality of Support** | 8.4 (179 reviews) | 8.5 (630 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (100 reviews) | 9.0 (464 reviews) | 
  | **Product Direction (% positive)** | 8.4 (158 reviews) | 8.4 (679 reviews) | 

---
## Pricing

### Freshteam by Freshworks

#### Entry-Level Pricing

Plan: Free forever

Price: $0.00

Description: Basic HR for small organizations (up to 50 emp)

Key Features:
- Up to 3 published job postings
- Recruitment Team Inbox
- Basic Career Site

[Browse all 4 editions](https://www.g2.com/products/freshteam-by-freshworks/pricing)

#### Free Trial

Yes

### JazzHR

#### Entry-Level Pricing

Plan: Plus

Price: $350.00 Per Month

Description: For growing teams

Key Features:
- Job Postings (Starting at 3/month)*
- Applicant Tracking System
- Email Message Templates

[Browse all 2 editions](https://www.g2.com/products/jazz-co/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Org Chart

| Product | Score | Reviews |
|---|---|---|
| **Freshteam by Freshworks** | 9.0/10 | 45 |
| **JazzHR** | N/A | N/A |

#### Logistics

| Feature | Freshteam by Freshworks | JazzHR | 
|---|---|---|
| **Integration** | Feature Not Available | Not enough data | 
| **Analytics** | Feature Not Available | Not enough data | 
| **Export** | 9.1 (15 reviews) | Not enough data | 
| **Upload** | 8.9 (14 reviews) | Not enough data | 
| **Employee Directory** | 9.2 (38 reviews) | Not enough data | 

#### Editing & Design

| Feature | Freshteam by Freshworks | JazzHR | 
|---|---|---|
| **Drag-and-Drop** | Feature Not Available | Not enough data | 
| **Update** | 9.3 (18 reviews) | Not enough data | 
| **Customize** | Feature Not Available | Not enough data | 
| **Details** | 8.9 (19 reviews) | Not enough data | 
| **Restructure** | 8.8 (17 reviews) | Not enough data | 

#### Agentic AI - Org Chart

| Feature | Freshteam by Freshworks | JazzHR | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Absence Management

| Product | Score | Reviews |
|---|---|---|
| **Freshteam by Freshworks** | 8.7/10 | 23 |
| **JazzHR** | N/A | N/A |

#### Platform Basics

| Feature | Freshteam by Freshworks | JazzHR | 
|---|---|---|
| **Interoperability** | Feature Not Available | Not enough data | 
| **Performance** | 9.3 (21 reviews) | Not enough data | 
| **Internationalization** | Feature Not Available | Not enough data | 
| **Security** | 8.7 (21 reviews) | Not enough data | 

#### Platform Functionality

| Feature | Freshteam by Freshworks | JazzHR | 
|---|---|---|
| **Customizability** | 8.2 (21 reviews) | Not enough data | 
| **Mobility** | 8.6 (21 reviews) | Not enough data | 

#### Platform Data

| Feature | Freshteam by Freshworks | JazzHR | 
|---|---|---|
| **Reporting** | 8.9 (18 reviews) | Not enough data | 
| **Alerts and Notifications** | 8.9 (22 reviews) | Not enough data | 
| **Platform Search** | 8.6 (19 reviews) | Not enough data | 
| **Visualization** | Feature Not Available | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Freshteam by Freshworks** | N/A | N/A |
| **JazzHR** | N/A | N/A |

#### Generative AI

| Feature | Freshteam by Freshworks | JazzHR | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **Freshteam by Freshworks** | N/A | N/A |
| **JazzHR** | N/A | N/A |

#### Generative AI

| Feature | Freshteam by Freshworks | JazzHR | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruitment Platforms

| Product | Score | Reviews |
|---|---|---|
| **Freshteam by Freshworks** | N/A | N/A |
| **JazzHR** | 6.9/10 | 113 |

#### Generative AI

| Feature | Freshteam by Freshworks | JazzHR | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.3 (105 reviews) | 

#### Recruitment Platform - Recruitment Platforms

| Feature | Freshteam by Freshworks | JazzHR | 
|---|---|---|
| **User Permissions** | Not enough data | 8.4 (17 reviews) | 
| **Sourcing** | Not enough data | 7.6 (16 reviews) | 
| **Interviews** | Not enough data | 6.8 (16 reviews) | 
| **Dashboard** | Not enough data | 7.4 (16 reviews) | 
| **Internationalization & Locationalization** | Not enough data | 7.1 (14 reviews) | 
| **Customization** | Not enough data | 8.0 (16 reviews) | 

#### Recruitment AI - Recruitment Platforms

| Feature | Freshteam by Freshworks | JazzHR | 
|---|---|---|
| **Candidate Matching** | Not enough data | 7.1 (14 reviews) | 
| **Gen AI in Talent Acquisition** | Not enough data | 5.8 (13 reviews) | 
| **Engagement** | Not enough data | 6.1 (14 reviews) | 

#### Agentic AI - Recruitment Platforms

| Feature | Freshteam by Freshworks | JazzHR | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 6.0 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.8 (8 reviews) | 
| **Decision Making** | Not enough data | 6.0 (8 reviews) | 

### Applicant Tracking Systems (ATS)

| Product | Score | Reviews |
|---|---|---|
| **Freshteam by Freshworks** | 8.0/10 | 131 |
| **JazzHR** | 7.5/10 | 564 |

#### Agentic AI - Applicant Tracking Systems (ATS)

| Feature | Freshteam by Freshworks | JazzHR | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 5.9 (22 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.9 (22 reviews) | 
| **Decision Making** | Not enough data | 5.9 (22 reviews) | 

#### Sourcing

| Feature | Freshteam by Freshworks | JazzHR | 
|---|---|---|
| **Candidate Search** | 7.9 (93 reviews) | 8.0 (467 reviews) | 
| **Career Page Configuration** | 8.1 (97 reviews) | 8.2 (477 reviews) | 
| **Social Sourcing** | Not enough data | 8.0 (29 reviews) | 
| **Job Posting** | Not enough data | 8.9 (37 reviews) | 
| **Candidate Sourcing Metrics** | Not enough data | 7.5 (30 reviews) | 

#### Candidate Management - Applicant Tracking System

| Feature | Freshteam by Freshworks | JazzHR | 
|---|---|---|
| **Candidate Evaluations** | 8.6 (105 reviews) | 8.5 (462 reviews) | 
| **Applicant Data Management** | Not enough data | 8.8 (32 reviews) | 
| **Hiring Processes Tracking** | Not enough data | 8.1 (32 reviews) | 
| **Automated Resume Parsing** | Not enough data | 6.6 (27 reviews) | 
| **Scheduling** | Not enough data | 7.7 (31 reviews) | 
| **Candidate-Facing Statuses** | Not enough data | 6.3 (28 reviews) | 
| **Workflow Building** | Not enough data | 8.2 (33 reviews) | 

#### Platform

| Feature | Freshteam by Freshworks | JazzHR | 
|---|---|---|
| **Customization ** | 7.8 (50 reviews) | 7.9 (428 reviews) | 
| **Integration APIs** | 7.7 (36 reviews) | 7.7 (389 reviews) | 
| **Internationalization** | 7.9 (36 reviews) | Feature Not Available | 
| **User, Role, and Access Management** | 8.4 (62 reviews) | 8.5 (438 reviews) | 
| **Dashboards** | 8.5 (55 reviews) | 8.2 (432 reviews) | 

#### AI - Applicant Tracking Systems (ATS)

| Feature | Freshteam by Freshworks | JazzHR | 
|---|---|---|
| **Predictive Insights** | Not enough data | 6.6 (20 reviews) | 
| **AI Job Description** | Not enough data | 6.8 (20 reviews) | 
| **Chatbot** | Not enough data | 6.3 (20 reviews) | 

### Onboarding

| Product | Score | Reviews |
|---|---|---|
| **Freshteam by Freshworks** | 8.8/10 | 116 |
| **JazzHR** | N/A | N/A |

#### Agentic AI - Onboarding

| Feature | Freshteam by Freshworks | JazzHR | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Platform Content

| Feature | Freshteam by Freshworks | JazzHR | 
|---|---|---|
| **Forms Library** | 8.8 (23 reviews) | Not enough data | 
| **E-Forms** | 8.6 (22 reviews) | Not enough data | 
| **E-Signature** | 8.7 (21 reviews) | Not enough data | 
| **Background Checks** | Feature Not Available | Not enough data | 
| **Offer Letter Approvals** | 9.1 (46 reviews) | Not enough data | 
| **Offer Letter Templates** | 8.7 (43 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Freshteam by Freshworks | JazzHR | 
|---|---|---|
| **Self-Service Portal** | 9.3 (51 reviews) | Not enough data | 
| **Automated Team Introductions** | Feature Not Available | Not enough data | 
| **Compliance Training** | Feature Not Available | Not enough data | 
| **Automated Onboarding Workflows** | Feature Not Available | Not enough data | 
| **Onboarding Notifications** | 9.1 (50 reviews) | Not enough data | 

#### Platform Data

| Feature | Freshteam by Freshworks | JazzHR | 
|---|---|---|
| **Time-to-Productivity Reporting** | Feature Not Available | Not enough data | 
| **Onboarding Process Reporting** | 9.0 (25 reviews) | Not enough data | 
| **Visualization** | Feature Not Available | Not enough data | 

#### Platform

| Feature | Freshteam by Freshworks | JazzHR | 
|---|---|---|
| **Customization ** | 7.8 (50 reviews) | 7.9 (428 reviews) | 
| **Integration APIs** | 7.7 (36 reviews) | 7.7 (389 reviews) | 
| **Internationalization** | 7.9 (36 reviews) | Feature Not Available | 
| **User, Role, and Access Management** | 8.4 (62 reviews) | 8.5 (438 reviews) | 
| **Dashboards** | 8.5 (55 reviews) | 8.2 (432 reviews) | 

#### Recruiting and Onboarding

| Feature | Freshteam by Freshworks | JazzHR | 
|---|---|---|
| **Interview Scheduling** | 8.8 (57 reviews) | Not enough data | 
| **Onboarding** | 9.4 (50 reviews) | Not enough data | 

### Recruitment Marketing

| Product | Score | Reviews |
|---|---|---|
| **Freshteam by Freshworks** | 8.9/10 | 40 |
| **JazzHR** | 8.4/10 | 135 |

#### Platform Basics

| Feature | Freshteam by Freshworks | JazzHR | 
|---|---|---|
| **Interoperability** | 8.8 (26 reviews) ✓ Verified | 8.3 (120 reviews) | 
| **Performance** | 9.1 (35 reviews) ✓ Verified | 8.9 (129 reviews) | 
| **Integrations** | 8.6 (29 reviews) ✓ Verified | 8.5 (122 reviews) | 

#### Platform Content

| Feature | Freshteam by Freshworks | JazzHR | 
|---|---|---|
| **Digital Strategy** | 8.8 (30 reviews) ✓ Verified | 8.1 (119 reviews) | 
| **Candidate Relationship Management** | 9.0 (33 reviews) ✓ Verified | 8.6 (124 reviews) | 
| **Employer Branding** | 8.8 (32 reviews) ✓ Verified | 8.2 (118 reviews) | 
| **Social Recruiting** | 8.7 (31 reviews) ✓ Verified | 8.2 (120 reviews) | 

#### Platform Performance

| Feature | Freshteam by Freshworks | JazzHR | 
|---|---|---|
| **Automation** | 8.6 (30 reviews) ✓ Verified | 8.6 (124 reviews) | 
| **File Sharing** | 8.9 (30 reviews) ✓ Verified | 8.6 (124 reviews) | 
| **Reporting** | 8.8 (24 reviews) | 7.9 (120 reviews) | 

#### Platform Additional Functionality

| Feature | Freshteam by Freshworks | JazzHR | 
|---|---|---|
| **Dashboard** | 9.4 (35 reviews) ✓ Verified | 9.0 (127 reviews) | 
| **Mobility** | 8.9 (34 reviews) ✓ Verified | 7.9 (118 reviews) | 

---
## Categories
**Shared Categories (3):** [Recruitment Platforms](https://www.g2.com/categories/recruitment-platforms), [Recruitment Marketing Platforms](https://www.g2.com/categories/recruitment-marketing), [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats)

**Unique to Freshteam by Freshworks (3):** [Org Chart Software](https://www.g2.com/categories/org-chart), [Onboarding Software](https://www.g2.com/categories/onboarding-software), [Absence Management Software](https://www.g2.com/categories/absence-management-software)



---
## Reviewer Demographics

### By Company Size

| Segment | Freshteam by Freshworks | JazzHR | 
|---|---|---|
| **Small-Business** | 46.9% | 26.9% | 
| **Mid-Market** | 48.3% | 68.5% | 
| **Enterprise** | 4.8% | 4.6% | 

### By Industry

#### Freshteam by Freshworks

- **Information Technology and Services:** 26.2%
- **Computer Software:** 15.9%
- **Marketing and Advertising:** 7.0%
- **Staffing and Recruiting:** 4.4%
- **Financial Services:** 4.4%
- **Internet:** 4.4%
- **Retail:** 3.0%
- **Education Management:** 3.0%
- **Human Resources:** 2.2%
- **Logistics and Supply Chain:** 2.2%
- **Other:** 27.3%

#### JazzHR

- **Information Technology and Services:** 9.4%
- **Computer Software:** 7.8%
- **Staffing and Recruiting:** 7.4%
- **Hospital & Health Care:** 5.8%
- **Non-Profit Organization Management:** 5.3%
- **Human Resources:** 4.6%
- **Marketing and Advertising:** 4.3%
- **Construction:** 4.0%
- **Health, Wellness and Fitness:** 2.6%
- **Retail:** 2.3%
- **Other:** 46.5%

---
## Alternatives

### Alternatives to Freshteam by Freshworks

- [Workable](https://www.g2.com/products/workable/reviews) — 4.4/5 stars (705 reviews)
- [Zoho Recruit](https://www.g2.com/products/zoho-recruit/reviews) — 4.4/5 stars (1847 reviews)
- [Greenhouse](https://www.g2.com/products/greenhouse/reviews) — 4.4/5 stars (3949 reviews)
- [BambooHR](https://www.g2.com/products/bamboohr/reviews) — 4.4/5 stars (5721 reviews)
- [Breezy HR](https://www.g2.com/products/breezy-hr/reviews) — 4.4/5 stars (686 reviews)
- [Lever](https://www.g2.com/products/lever/reviews) — 4.3/5 stars (2117 reviews)
- [Tellent Recruitee](https://www.g2.com/products/tellent-recruitee/reviews) — 4.5/5 stars (450 reviews)
- [Ceipal ATS](https://www.g2.com/products/ceipal-ats/reviews) — 4.7/5 stars (1499 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (13069 reviews)
- [Personio](https://www.g2.com/products/personio/reviews) — 4.4/5 stars (869 reviews)

### Alternatives to JazzHR

- [Greenhouse](https://www.g2.com/products/greenhouse/reviews) — 4.4/5 stars (3949 reviews)
- [Workable](https://www.g2.com/products/workable/reviews) — 4.4/5 stars (705 reviews)
- [Breezy HR](https://www.g2.com/products/breezy-hr/reviews) — 4.4/5 stars (686 reviews)
- [ClearCompany](https://www.g2.com/products/clearcompany/reviews) — 4.6/5 stars (507 reviews)
- [Zoho Recruit](https://www.g2.com/products/zoho-recruit/reviews) — 4.4/5 stars (1847 reviews)
- [Hireology](https://www.g2.com/products/hireology/reviews) — 4.5/5 stars (1373 reviews)
- [ICIMS](https://www.g2.com/products/icims/reviews) — 4.2/5 stars (990 reviews)
- [Tellent Recruitee](https://www.g2.com/products/tellent-recruitee/reviews) — 4.5/5 stars (450 reviews)
- [Ceipal ATS](https://www.g2.com/products/ceipal-ats/reviews) — 4.7/5 stars (1499 reviews)
- [BambooHR](https://www.g2.com/products/bamboohr/reviews) — 4.4/5 stars (5721 reviews)

---
## Top Discussions

### Freshteam by Freshworks

- Title: [What is the best way to manage onboarding process](https://www.g2.com/discussions/what-is-the-best-way-to-manage-onboarding-process) — 1 comment, 1 upvote
  > **Top comment:** "Good to have a flow-through Freshteams, Mail communication is much easier."

### JazzHR

- Title: [Will electronic employment applications be implemented in the near future?](https://www.g2.com/discussions/will-electronic-employment-applications-be-implemented-in-the-near-future) — 3 comments, 1 upvote
  > **Top comment:** "Thanks for reaching out, Shanna!

Every JazzHR account supports hosted electronic job applications. These can be built out and customized from each job's..."
- Title: [How much does jazz HR cost?](https://www.g2.com/discussions/how-much-does-jazz-hr-cost) — 2 comments
  > **Top comment:** "It depends on the subscription plan you choose. There are multiple levels."
- Title: [Why Switch?](https://www.g2.com/discussions/why-switch) — 2 comments, 2 upvotes *(includes official response)*
  > **Top comment:** "
JazzHR saves time and money. Our ATS is a centralized location where you can store all important job and candidate information. You can automate time..."
- Title: [What is JazzHR used for?](https://www.g2.com/discussions/what-is-jazzhr-used-for) — 1 comment
  > **Top comment:** "Jazz HR is your hiring all in one you can contact hire & reject all in one platform, it keeps all your hiring items in one location very helpful. "
- Title: [What are ATS systems in human resources?](https://www.g2.com/discussions/jazzhr-what-are-ats-systems-in-human-resources) — 1 comment
  > **Top comment:** "A way to keep track of applicants' progress through the recruiting process. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/freshteam-by-freshworks-vs-jazz-co)