# Freshteam by Freshworks vs ICIMS Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Freshteam by Freshworks excels in user-friendliness, with an intuitive interface that allows recruitment teams to collaborate smoothly with minimal training. Users appreciate how quickly they could start posting jobs and managing candidates after implementation, highlighting a seamless onboarding experience.
- **According to verified reviews** , iCIMS is praised for its robust applicant tracking capabilities, which help users efficiently manage candidates throughout the hiring process. Reviewers specifically mention the seamless automation between candidate stages and reference checks, allowing for faster offer closures in competitive markets.
- **Users say** that Freshteam's implementation process is quick and painless, making it easy for teams to adapt to the platform. This contrasts with some feedback on iCIMS, where users have noted challenges with configuration, suggesting that it may require more time to tailor to specific workflows.
- **Reviewers mention** that while both platforms offer solid support, Freshteam by Freshworks edges out slightly with a higher quality of support rating. Users have highlighted the platform's secure environment and ease of use, which contributes to a positive overall experience.
- **G2 reviewers indicate** that iCIMS has a strong presence in the enterprise market, with many users from larger organizations. However, Freshteam's appeal to mid-market companies is evident, as users appreciate its ability to streamline communication and project management, which is particularly beneficial for smaller teams.
- **According to recent feedback** , both platforms have their strengths in reporting and analytics, but Freshteam by Freshworks stands out with higher ratings in performance and reporting features. Users have noted that Freshteam helps managers keep track of leaves, attendance, and time management effectively, enhancing overall productivity.



| | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 285 | 989 | 
| **Largest Market Segment** | Mid-Market (48.3% of reviews) | Enterprise (55.9% of reviews) | 
| **Entry Level Price** | $0.00 | No pricing available | 

---
## Top Pros & Cons

### Freshteam by Freshworks

Pros:
- Ease of Use (9 reviews)
- Efficiency (6 reviews)

Cons:
- Candidate Management (3 reviews)
- Integration Issues (3 reviews)

### ICIMS

Pros:
- Ease of Use (71 reviews)
- Customization (48 reviews)

Cons:
- Limited Customization (27 reviews)
- Learning Curve (26 reviews)

---
## Ratings Comparison
| Rating | Freshteam by Freshworks | ICIMS | 
|---|---|---|
  | **Meets Requirements** | 8.5 (193 reviews) | 8.5 (866 reviews) | 
  | **Ease of Use** | 8.8 (193 reviews) | 8.2 (881 reviews) | 
  | **Ease of Setup** | 8.3 (101 reviews) | 7.8 (534 reviews) | 
  | **Ease of Admin** | 8.5 (102 reviews) | 8.1 (526 reviews) | 
  | **Quality of Support** | 8.4 (179 reviews) | 8.1 (804 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (100 reviews) | 8.4 (518 reviews) | 
  | **Product Direction (% positive)** | 8.4 (158 reviews) | 8.4 (855 reviews) | 

---
## Pricing

### Freshteam by Freshworks

#### Entry-Level Pricing

Plan: Free forever

Price: $0.00

Description: Basic HR for small organizations (up to 50 emp)

Key Features:
- Up to 3 published job postings
- Recruitment Team Inbox
- Basic Career Site

[Browse all 4 editions](https://www.g2.com/products/freshteam-by-freshworks/pricing)

#### Free Trial

Yes

### ICIMS

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Org Chart

| Product | Score | Reviews |
|---|---|---|
| **Freshteam by Freshworks** | 9.0/10 | 45 |
| **ICIMS** | N/A | N/A |

#### Logistics

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Integration** | Feature Not Available | Not enough data | 
| **Analytics** | Feature Not Available | Not enough data | 
| **Export** | 9.1 (15 reviews) | Not enough data | 
| **Upload** | 8.9 (14 reviews) | Not enough data | 
| **Employee Directory** | 9.2 (38 reviews) | Not enough data | 

#### Editing & Design

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Drag-and-Drop** | Feature Not Available | Not enough data | 
| **Update** | 9.3 (18 reviews) | Not enough data | 
| **Customize** | Feature Not Available | Not enough data | 
| **Details** | 8.9 (19 reviews) | Not enough data | 
| **Restructure** | 8.8 (17 reviews) | Not enough data | 

#### Agentic AI - Org Chart

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Absence Management

| Product | Score | Reviews |
|---|---|---|
| **Freshteam by Freshworks** | 8.7/10 | 23 |
| **ICIMS** | N/A | N/A |

#### Platform Basics

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Interoperability** | Feature Not Available | Not enough data | 
| **Performance** | 9.3 (21 reviews) | Not enough data | 
| **Internationalization** | Feature Not Available | Not enough data | 
| **Security** | 8.7 (21 reviews) | Not enough data | 

#### Platform Functionality

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Customizability** | 8.2 (21 reviews) | Not enough data | 
| **Mobility** | 8.6 (21 reviews) | Not enough data | 

#### Platform Data

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Reporting** | 8.9 (18 reviews) | Not enough data | 
| **Alerts and Notifications** | 8.9 (22 reviews) | Not enough data | 
| **Platform Search** | 8.6 (19 reviews) | Not enough data | 
| **Visualization** | Feature Not Available | Not enough data | 

### Candidate Relationship Management

| Product | Score | Reviews |
|---|---|---|
| **Freshteam by Freshworks** | N/A | N/A |
| **ICIMS** | 7.5/10 | 694 |

#### Basics

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Reporting** | Not enough data | 7.7 (120 reviews) | 
| **Interoperability** | Not enough data | Feature Not Available | 
| **Performance** | Not enough data | 7.8 (114 reviews) | 

#### Additional Functionality

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Dashboard** | Not enough data | 7.7 (118 reviews) | 
| **Cloud** | Not enough data | 7.8 (98 reviews) | 
| **Mobility** | Not enough data | 6.6 (102 reviews) | 

#### Content

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Automation** | Not enough data | 7.3 (105 reviews) | 
| **File Sharing** | Not enough data | 7.2 (101 reviews) | 

#### Recruiting and Onboarding

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Sourcing and Candidate Identification** | Not enough data | 7.8 (442 reviews) ✓ Verified | 
| **Interview Scheduling** | 8.8 (57 reviews) | 7.5 (426 reviews) ✓ Verified | 
| **Applicant Tracking** | Not enough data | 8.6 (484 reviews) ✓ Verified | 

#### Platform

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Customization ** | 7.8 (50 reviews) | 7.9 (475 reviews) ✓ Verified | 
| **Integration APIs** | 7.7 (36 reviews) | 7.6 (368 reviews) ✓ Verified | 
| **Internationalization** | 7.9 (36 reviews) | 7.4 (298 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.4 (62 reviews) | 8.2 (487 reviews) ✓ Verified | 
| **Dashboards** | 8.5 (55 reviews) | 8.3 (494 reviews) ✓ Verified | 

### Recruiting Automation

| Product | Score | Reviews |
|---|---|---|
| **Freshteam by Freshworks** | N/A | N/A |
| **ICIMS** | 7.9/10 | 690 |

#### Platform Functionality

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Sourcing and Candidate Identification** | Not enough data | 7.8 (442 reviews) ✓ Verified | 
| **Job Posting** | Not enough data | 8.4 (402 reviews) ✓ Verified | 
| **Interview Scheduling** | 8.8 (57 reviews) | 7.5 (426 reviews) ✓ Verified | 
| **Applicant Tracking** | Not enough data | 8.6 (484 reviews) ✓ Verified | 

#### Agentic AI - Recruiting Automation

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

#### Platform

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Customization ** | 7.8 (50 reviews) | 7.9 (475 reviews) ✓ Verified | 
| **Integration APIs** | 7.7 (36 reviews) | 7.6 (368 reviews) ✓ Verified | 
| **Internationalization** | 7.9 (36 reviews) | 7.4 (298 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.4 (62 reviews) | 8.2 (487 reviews) ✓ Verified | 
| **Dashboards** | 8.5 (55 reviews) | 8.3 (494 reviews) ✓ Verified | 

### Talent Marketplace Platforms

| Product | Score | Reviews |
|---|---|---|
| **Freshteam by Freshworks** | N/A | N/A |
| **ICIMS** | 7.5/10 | 18 |

#### Career pathing

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Employee Profiles** | Not enough data | 8.1 (16 reviews) | 
| **Career Paths** | Not enough data | 6.4 (14 reviews) | 

#### Opportunity matching

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Opportunity Database** | Not enough data | 7.4 (14 reviews) | 
| **Opportunity Matching** | Not enough data | 7.0 (14 reviews) | 

#### Analytics and integrations

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Skills Analytics** | Not enough data | 7.9 (14 reviews) | 
| **Reporting** | Not enough data | 7.6 (16 reviews) | 
| **Integrations** | Not enough data | 8.1 (16 reviews) | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Freshteam by Freshworks** | N/A | N/A |
| **ICIMS** | N/A | N/A |

#### Generative AI

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **Freshteam by Freshworks** | N/A | N/A |
| **ICIMS** | N/A | N/A |

#### Generative AI

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruitment Platforms

| Product | Score | Reviews |
|---|---|---|
| **Freshteam by Freshworks** | N/A | N/A |
| **ICIMS** | 5.5/10 | 12 |

#### Generative AI

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **AI Text Generation** | Not enough data | 5.7 (12 reviews) | 

#### Recruitment Platform - Recruitment Platforms

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **User Permissions** | Not enough data | Not enough data | 
| **Sourcing** | Not enough data | Not enough data | 
| **Interviews** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Internationalization & Locationalization** | Not enough data | Not enough data | 
| **Customization** | Not enough data | Not enough data | 

#### Recruitment AI - Recruitment Platforms

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Candidate Matching** | Not enough data | Not enough data | 
| **Gen AI in Talent Acquisition** | Not enough data | Not enough data | 
| **Engagement** | Not enough data | Not enough data | 

#### Agentic AI - Recruitment Platforms

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Applicant Tracking Systems (ATS)

| Product | Score | Reviews |
|---|---|---|
| **Freshteam by Freshworks** | 8.0/10 | 131 |
| **ICIMS** | 7.6/10 | 621 |

#### Agentic AI - Applicant Tracking Systems (ATS)

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

#### Sourcing

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Candidate Search** | 7.9 (93 reviews) | 7.7 (349 reviews) | 
| **Career Page Configuration** | 8.1 (97 reviews) | 7.8 (336 reviews) | 
| **Social Sourcing** | Not enough data | Not enough data | 
| **Job Posting** | Not enough data | 6.9 (6 reviews) | 
| **Candidate Sourcing Metrics** | Not enough data | 7.5 (6 reviews) | 

#### Candidate Management - Applicant Tracking System

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Candidate Evaluations** | 8.6 (105 reviews) | 7.6 (284 reviews) | 
| **Applicant Data Management** | Not enough data | 8.5 (8 reviews) | 
| **Hiring Processes Tracking** | Not enough data | 8.1 (8 reviews) | 
| **Automated Resume Parsing** | Not enough data | 7.4 (7 reviews) | 
| **Scheduling** | Not enough data | 4.5 (7 reviews) | 
| **Candidate-Facing Statuses** | Not enough data | Not enough data | 
| **Workflow Building** | Not enough data | 7.8 (6 reviews) | 

#### Platform

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Customization ** | 7.8 (50 reviews) | 7.9 (475 reviews) ✓ Verified | 
| **Integration APIs** | 7.7 (36 reviews) | 7.6 (368 reviews) ✓ Verified | 
| **Internationalization** | 7.9 (36 reviews) | 7.4 (298 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.4 (62 reviews) | 8.2 (487 reviews) ✓ Verified | 
| **Dashboards** | 8.5 (55 reviews) | 8.3 (494 reviews) ✓ Verified | 

#### AI - Applicant Tracking Systems (ATS)

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Predictive Insights** | Not enough data | Not enough data | 
| **AI Job Description** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 

### Onboarding

| Product | Score | Reviews |
|---|---|---|
| **Freshteam by Freshworks** | 8.8/10 | 116 |
| **ICIMS** | 7.9/10 | 679 |

#### Agentic AI - Onboarding

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

#### Platform Content

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Forms Library** | 8.8 (23 reviews) | 8.1 (154 reviews) | 
| **E-Forms** | 8.6 (22 reviews) | 8.2 (146 reviews) | 
| **E-Signature** | 8.7 (21 reviews) | 8.4 (147 reviews) | 
| **Background Checks** | Feature Not Available | 7.7 (128 reviews) | 
| **Offer Letter Approvals** | 9.1 (46 reviews) | 8.5 (139 reviews) | 
| **Offer Letter Templates** | 8.7 (43 reviews) | 8.4 (144 reviews) | 

#### Platform Additional Functionality

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Self-Service Portal** | 9.3 (51 reviews) | 7.9 (140 reviews) | 
| **Automated Team Introductions** | Feature Not Available | 6.9 (94 reviews) | 
| **Compliance Training** | Feature Not Available | 7.0 (95 reviews) | 
| **Automated Onboarding Workflows** | Feature Not Available | 8.0 (144 reviews) | 
| **Onboarding Notifications** | 9.1 (50 reviews) | 8.0 (143 reviews) | 

#### Platform Data

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Time-to-Productivity Reporting** | Feature Not Available | 7.5 (121 reviews) | 
| **Onboarding Process Reporting** | 9.0 (25 reviews) | 7.7 (135 reviews) | 
| **Visualization** | Feature Not Available | 7.9 (125 reviews) | 

#### Platform

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Customization ** | 7.8 (50 reviews) | 7.9 (475 reviews) ✓ Verified | 
| **Integration APIs** | 7.7 (36 reviews) | 7.6 (368 reviews) ✓ Verified | 
| **Internationalization** | 7.9 (36 reviews) | 7.4 (298 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.4 (62 reviews) | 8.2 (487 reviews) ✓ Verified | 
| **Dashboards** | 8.5 (55 reviews) | 8.3 (494 reviews) ✓ Verified | 

#### Recruiting and Onboarding

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Interview Scheduling** | 8.8 (57 reviews) | 7.5 (426 reviews) ✓ Verified | 
| **Onboarding** | 9.4 (50 reviews) | 8.2 (319 reviews) | 

### AI Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Freshteam by Freshworks** | N/A | N/A |
| **ICIMS** | N/A | N/A |

#### AI Core Recruiting    

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Automated Resume Screening** | Not enough data | Not enough data | 
| **End-to-End AI Recruiting Workflow** | Not enough data | Not enough data | 
| **Adaptive AI Model Refinement** | Not enough data | Not enough data | 
| **Human Oversight** | Not enough data | Not enough data | 

#### AI Interviewing & Assessment

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **AI-Enabled Interviews & Assessments** | Not enough data | Not enough data | 

#### Job Content Creation

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| ** AI-Generated Job Descriptions ** | Not enough data | Not enough data | 

#### AI Candidate Interaction & Outreach

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Automated Interview Scheduling** | Not enough data | Not enough data | 
| **Conversational Chatbots & Virtual Assistants** | Not enough data | Not enough data | 
| **AI-Driven Outreach & Follow-Ups ** | Not enough data | Not enough data | 

#### AI Candidate Evaluation & Insights

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Recruiter Decision Support    ** | Not enough data | Not enough data | 
| **AI-Based Candidate Ranking** | Not enough data | Not enough data | 
| **AI-Based Candidate Assessment** | Not enough data | Not enough data | 

### Recruitment Marketing

| Product | Score | Reviews |
|---|---|---|
| **Freshteam by Freshworks** | 8.9/10 | 40 |
| **ICIMS** | 7.2/10 | 40 |

#### Platform Basics

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Interoperability** | 8.8 (26 reviews) ✓ Verified | 7.6 (33 reviews) ✓ Verified | 
| **Performance** | 9.1 (35 reviews) ✓ Verified | 7.8 (34 reviews) ✓ Verified | 
| **Integrations** | 8.6 (29 reviews) ✓ Verified | 7.2 (35 reviews) ✓ Verified | 

#### Platform Content

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Digital Strategy** | 8.8 (30 reviews) ✓ Verified | 6.8 (31 reviews) ✓ Verified | 
| **Candidate Relationship Management** | 9.0 (33 reviews) ✓ Verified | 6.9 (37 reviews) ✓ Verified | 
| **Employer Branding** | 8.8 (32 reviews) ✓ Verified | 7.3 (34 reviews) ✓ Verified | 
| **Social Recruiting** | 8.7 (31 reviews) ✓ Verified | 6.5 (34 reviews) ✓ Verified | 

#### Platform Performance

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Automation** | 8.6 (30 reviews) ✓ Verified | 7.4 (35 reviews) ✓ Verified | 
| **File Sharing** | 8.9 (30 reviews) ✓ Verified | 7.1 (32 reviews) ✓ Verified | 
| **Reporting** | 8.8 (24 reviews) | 7.5 (35 reviews) ✓ Verified | 

#### Platform Additional Functionality

| Feature | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Dashboard** | 9.4 (35 reviews) ✓ Verified | 7.9 (36 reviews) ✓ Verified | 
| **Mobility** | 8.9 (34 reviews) ✓ Verified | 6.2 (33 reviews) ✓ Verified | 

---
## Categories
**Shared Categories (4):** [Recruitment Platforms](https://www.g2.com/categories/recruitment-platforms), [Onboarding Software](https://www.g2.com/categories/onboarding-software), [Recruitment Marketing Platforms](https://www.g2.com/categories/recruitment-marketing), [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats)

**Unique to Freshteam by Freshworks (2):** [Org Chart Software](https://www.g2.com/categories/org-chart), [Absence Management Software](https://www.g2.com/categories/absence-management-software)

**Unique to ICIMS (4):** [Talent Marketplace Platforms ](https://www.g2.com/categories/talent-marketplace-platforms), [Candidate Relationship Management Software](https://www.g2.com/categories/candidate-relationship-management), [Recruiting Automation Software](https://www.g2.com/categories/recruiting-automation), [AI Recruiting Software](https://www.g2.com/categories/ai-recruiting)


---
## Reviewer Demographics

### By Company Size

| Segment | Freshteam by Freshworks | ICIMS | 
|---|---|---|
| **Small-Business** | 46.9% | 7.1% | 
| **Mid-Market** | 48.3% | 37.0% | 
| **Enterprise** | 4.8% | 55.9% | 

### By Industry

#### Freshteam by Freshworks

- **Information Technology and Services:** 26.2%
- **Computer Software:** 15.9%
- **Marketing and Advertising:** 7.0%
- **Staffing and Recruiting:** 4.4%
- **Financial Services:** 4.4%
- **Internet:** 4.4%
- **Retail:** 3.0%
- **Education Management:** 3.0%
- **Human Resources:** 2.2%
- **Logistics and Supply Chain:** 2.2%
- **Other:** 27.3%

#### ICIMS

- **Hospital & Health Care:** 17.2%
- **Information Technology and Services:** 6.6%
- **Staffing and Recruiting:** 5.5%
- **Human Resources:** 4.1%
- **Higher Education:** 3.4%
- **Non-Profit Organization Management:** 2.8%
- **Retail:** 2.8%
- **Financial Services:** 2.8%
- **Construction:** 2.7%
- **Marketing and Advertising:** 2.3%
- **Other:** 50.0%

---
## Alternatives

### Alternatives to Freshteam by Freshworks

- [Workable](https://www.g2.com/products/workable/reviews) — 4.4/5 stars (705 reviews)
- [Zoho Recruit](https://www.g2.com/products/zoho-recruit/reviews) — 4.4/5 stars (1843 reviews)
- [Greenhouse](https://www.g2.com/products/greenhouse/reviews) — 4.4/5 stars (3924 reviews)
- [BambooHR](https://www.g2.com/products/bamboohr/reviews) — 4.4/5 stars (5670 reviews)
- [Breezy HR](https://www.g2.com/products/breezy-hr/reviews) — 4.4/5 stars (686 reviews)
- [Lever](https://www.g2.com/products/lever/reviews) — 4.3/5 stars (2116 reviews)
- [JazzHR](https://www.g2.com/products/jazz-co/reviews) — 4.4/5 stars (857 reviews)
- [Tellent Recruitee](https://www.g2.com/products/tellent-recruitee/reviews) — 4.5/5 stars (450 reviews)
- [Ceipal ATS](https://www.g2.com/products/ceipal-ats/reviews) — 4.7/5 stars (1499 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (13012 reviews)

### Alternatives to ICIMS

- [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) — 4.1/5 stars (1656 reviews)
- [Jobvite](https://www.g2.com/products/jobvite/reviews) — 4.0/5 stars (667 reviews)
- [Oracle Talent Management Cloud (formerly Taleo)](https://www.g2.com/products/oracle-talent-management-cloud-formerly-taleo/reviews) — 3.4/5 stars (360 reviews)
- [Avature](https://www.g2.com/products/avature/reviews) — 4.4/5 stars (109 reviews)
- [Greenhouse](https://www.g2.com/products/greenhouse/reviews) — 4.4/5 stars (3924 reviews)
- [Zoho Recruit](https://www.g2.com/products/zoho-recruit/reviews) — 4.4/5 stars (1843 reviews)
- [Workable](https://www.g2.com/products/workable/reviews) — 4.4/5 stars (705 reviews)
- [ClearCompany](https://www.g2.com/products/clearcompany/reviews) — 4.6/5 stars (507 reviews)
- [Lever](https://www.g2.com/products/lever/reviews) — 4.3/5 stars (2116 reviews)
- [Bullhorn](https://www.g2.com/products/bullhorn/reviews) — 4.2/5 stars (1230 reviews)

---
## Top Discussions

### Freshteam by Freshworks

- Title: [What is the best way to manage onboarding process](https://www.g2.com/discussions/what-is-the-best-way-to-manage-onboarding-process) — 1 comment, 1 upvote
  > **Top comment:** "Good to have a flow-through Freshteams, Mail communication is much easier."

### ICIMS

- Title: [What is iCIMS software?](https://www.g2.com/discussions/what-is-icims-software) — 1 comment
  > **Top comment:** "Recruiting and hiring software "
- Title: [access same references](https://www.g2.com/discussions/26639-access-same-references) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [What is the best time for a client to use SkillSurvey Reference for a job applicant?](https://www.g2.com/discussions/5498-timing) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We believe the best practice is to generate a SkillSurvey Reference candidate feedback report on a job applicant after the phone screen and before the..."
- Title: [Does SkillSurvey Reference allow for ratings of job skills?](https://www.g2.com/discussions/5497-ratings) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Our Pre-Hire 360 workflow is designed to help understand the “soft skills” a candidate has which include the specific behaviors that are required to be..."
- Title: [Is it easy for hiring managers to understand reference feedback?](https://www.g2.com/discussions/5496-interpreting-results) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We make it easy for hiring managers to interpret survey results by providing data-driven reports. In the candidate feedback report, we point out differences..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/freshteam-by-freshworks-vs-icims)