# Freshstatus by Freshworks vs Splunk On-Call Comparison

| | Freshstatus by Freshworks | Splunk On-Call | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 370 | 52 | 
| **Largest Market Segment** | Small-Business (68.0% of reviews) | Mid-Market (46.2% of reviews) | 
| **Entry Level Price** | No pricing available | -- | 

---
## Top Pros & Cons

### Freshstatus by Freshworks

**Not enough data**

### Splunk On-Call

Pros:
- Alerting System (3 reviews)
- Alert Management (3 reviews)

Cons:
- Limited Features (2 reviews)
- Missing Features (2 reviews)

---
## Ratings Comparison
| Rating | Freshstatus by Freshworks | Splunk On-Call | 
|---|---|---|
  | **Meets Requirements** | 8.7 (206 reviews) | 8.9 (48 reviews) | 
  | **Ease of Use** | 9.1 (206 reviews) | 8.6 (48 reviews) | 
  | **Ease of Setup** | 9.2 (188 reviews) | 8.9 (31 reviews) | 
  | **Ease of Admin** | 9.0 (188 reviews) | 8.8 (31 reviews) | 
  | **Quality of Support** | 8.8 (112 reviews) | 9.1 (44 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (138 reviews) | 9.5 (28 reviews) | 
  | **Product Direction (% positive)** | 9.0 (161 reviews) | 9.0 (48 reviews) | 

---
## Pricing

### Freshstatus by Freshworks

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Splunk On-Call

#### Entry-Level Pricing

Plan: Custom Pricing

Price: --

Description: Create a customized plan to meet your specific needs.


[Browse all 4 editions](https://www.g2.com/products/splunk-on-call/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **Freshstatus by Freshworks** | N/A | N/A |
| **Splunk On-Call** | 9.5/10 | 5 |

#### Monitoring

| Feature | Freshstatus by Freshworks | Splunk On-Call | 
|---|---|---|
| **Constant Monitoring** | Not enough data | Not enough data | 
| **Timely Alerts** | Not enough data | 9.7 (5 reviews) ✓ Verified | 
| **TIcket Accuracy** | Not enough data | 9.0 (5 reviews) ✓ Verified | 
| **AI Monitoring** | Not enough data | Not enough data | 

#### Management Tools

| Feature | Freshstatus by Freshworks | Splunk On-Call | 
|---|---|---|
| **Ticket Assignment** | Not enough data | Not enough data | 
| **Standardization** | Not enough data | Not enough data | 
| **Lifecycle Visualization** | Not enough data | 9.7 (5 reviews) ✓ Verified | 

#### Generative AI

| Feature | Freshstatus by Freshworks | Splunk On-Call | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Incident Management

| Feature | Freshstatus by Freshworks | Splunk On-Call | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### IT Alerting

| Product | Score | Reviews |
|---|---|---|
| **Freshstatus by Freshworks** | 7.5/10 | 17 |
| **Splunk On-Call** | N/A | N/A |

#### Generative AI

| Feature | Freshstatus by Freshworks | Splunk On-Call | 
|---|---|---|
| **AI Text Generation** | 7.5 (17 reviews) | Not enough data | 

#### Agentic AI - IT Alerting

| Feature | Freshstatus by Freshworks | Splunk On-Call | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [IT Alerting Software](https://www.g2.com/categories/it-alerting)


**Unique to Splunk On-Call (1):** [Incident Management Software](https://www.g2.com/categories/incident-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Freshstatus by Freshworks | Splunk On-Call | 
|---|---|---|
| **Small-Business** | 68.0% | 19.2% | 
| **Mid-Market** | 26.2% | 46.2% | 
| **Enterprise** | 5.8% | 34.6% | 

### By Industry

#### Freshstatus by Freshworks

- **Information Technology and Services:** 16.7%
- **Computer Software:** 14.8%
- **Computer & Network Security:** 6.4%
- **Primary/Secondary Education:** 5.3%
- **Telecommunications:** 5.3%
- **Financial Services:** 3.6%
- **Hospital & Health Care:** 3.6%
- **Education Management:** 2.5%
- **Internet:** 2.5%
- **Computer Networking:** 2.2%
- **Other:** 37.0%

#### Splunk On-Call

- **Computer Software:** 28.8%
- **Information Technology and Services:** 26.9%
- **Retail:** 7.7%
- **Marketing and Advertising:** 7.7%
- **Broadcast Media:** 3.8%
- **Financial Services:** 3.8%
- **Internet:** 1.9%
- **Insurance:** 1.9%
- **Media Production:** 1.9%
- **Hospitality:** 1.9%
- **Other:** 13.5%

---
## Alternatives

### Alternatives to Freshstatus by Freshworks

- [PagerDuty](https://www.g2.com/products/pagerduty/reviews) — 4.5/5 stars (966 reviews)
- [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) — 4.3/5 stars (988 reviews)
- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1364 reviews)
- [Uptime.com](https://www.g2.com/products/uptime-com/reviews) — 4.6/5 stars (375 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (724 reviews)
- [New Relic](https://www.g2.com/products/new-relic/reviews) — 4.4/5 stars (586 reviews)
- [Better Stack](https://www.g2.com/products/better-stack/reviews) — 4.8/5 stars (328 reviews)
- [xMatters](https://www.g2.com/products/xmatters/reviews) — 4.5/5 stars (790 reviews)
- [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) — 4.3/5 stars (855 reviews)
- [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) — 4.4/5 stars (480 reviews)

### Alternatives to Splunk On-Call

- [PagerDuty](https://www.g2.com/products/pagerduty/reviews) — 4.5/5 stars (966 reviews)
- [xMatters](https://www.g2.com/products/xmatters/reviews) — 4.5/5 stars (790 reviews)
- [Opsgenie](https://www.g2.com/products/opsgenie/reviews) — 4.2/5 stars (54 reviews)
- [SolarWinds IT Incident Response (Squadcast)](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) — 4.4/5 stars (310 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1337 reviews)
- [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) — 4.3/5 stars (988 reviews)
- [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) — 4.5/5 stars (1899 reviews)
- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1364 reviews)
- [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (785 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (724 reviews)

---
## Top Discussions

### Freshstatus by Freshworks

No discussions available for this product.

### Splunk On-Call

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/freshstatus-by-freshworks-vs-splunk-on-call)