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# Freshservice vs Rezolve.ai Comparison - What are their main differences?

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FreshserviceRezolve.ai[+ Add Product](#)

Pricing

**Freshservice**
Free Trial

**$19.00** · STARTER

**Rezolve.ai**
 **Free Trial** 9 Users Per Month · Core 

**Pricing Insights**
from reviews

Time to Implement

**Freshservice**
2 monthsFaster

Based on 6 responses

**Rezolve.ai**
3 months

Based on 8 responses

Return on Investment

**Freshservice**
15 months

Based on 5 responses

**Rezolve.ai**
9 months6 months sooner

Based on 6 responses

Perceived Cost

**Freshservice**
$$$$$

**Rezolve.ai**
$$$$$

Average Discount

**Freshservice**
11%

**Rezolve.ai**
12%1% more

 ![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice")

 ![Rezolve.ai](https://images.g2crowd.com/uploads/product/hd_favicon/5860b75d3e654eac37f26b0ca004c391/rezolve-ai.svg "Rezolve.ai")

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**Pros & Cons**
from reviews

**Freshservice**
[
Ease of Use (158)
](https://www.g2.com/products/freshservice/reviews?filters%5Bsentiment_snippet%5D=1833122&qs=pros-and-cons#reviews)[
Features (89)
](https://www.g2.com/products/freshservice/reviews?filters%5Bsentiment_snippet%5D=1835413&qs=pros-and-cons#reviews)[
Missing Features (54)
](https://www.g2.com/products/freshservice/reviews?filters%5Bsentiment_snippet%5D=1833407&qs=pros-and-cons#reviews)[
Limited Features (42)
](https://www.g2.com/products/freshservice/reviews?filters%5Bsentiment_snippet%5D=1836131&qs=pros-and-cons#reviews)

**Rezolve.ai**
[
Customer Support (11)
](https://www.g2.com/products/rezolve-ai/reviews?filters%5Bsentiment_snippet%5D=1243283&qs=pros-and-cons#reviews)[
Ease of Use (10)
](https://www.g2.com/products/rezolve-ai/reviews?filters%5Bsentiment_snippet%5D=1244824&qs=pros-and-cons#reviews)[
Missing Features (3)
](https://www.g2.com/products/rezolve-ai/reviews?filters%5Bsentiment_snippet%5D=1243096&qs=pros-and-cons#reviews)[
Limited Features (2)
](https://www.g2.com/products/rezolve-ai/reviews?filters%5Bsentiment_snippet%5D=1242808&qs=pros-and-cons#reviews)

Integrations

**Freshservice**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d186f1cfbf1f82bc872c76769abffa7e/e714dee4-7023-45dc-b0fe-737784315b5f.png "Product Avatar Image")

Adobe Acrobat Sign API

](https://www.g2.com/products/adobe-acrobat-sign-api/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_de7b0518c01aad23330b32c4acb323dd/adp-workforce-now.jpg "Product Avatar Image")

Workforce Now

](https://www.g2.com/products/adp-workforce-now/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-redshift.jpg "Product Avatar Image")

Amazon Redshift

](https://www.g2.com/products/amazon-redshift/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/aws-lambda.jpg "Product Avatar Image")

AWS Lambda

](https://www.g2.com/products/aws-lambda/reviews)[
View all
](https://www.g2.com/products/freshservice/integrations)

**Rezolve.ai**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_83a6623d5780edab2663ebcc12f2c4ff/snipe-it.jpg "Product Avatar Image")

Snipe-IT

](https://www.g2.com/products/snipe-it/reviews)[
View all
](https://www.g2.com/products/rezolve-ai/integrations)

Screenshots

**Freshservice**
 ![Freshservice screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1835155/Gemini-Generated-Image-tkvdd0tkvdd0tkvd.png)

**Rezolve.ai**
No screenshot available

**Ratings**
from reviews

Meets Requirements

**Freshservice**

8.9

8.91,218

**Rezolve.ai**

9.1

9.129

Ease of Use

**Freshservice**

9.2

9.21,223

**Rezolve.ai**

9.5

9.531

Ease of Setup

**Freshservice**

8.8

8.81,009

**Rezolve.ai**

9.2

9.232

Ease of Admin

**Freshservice**

9.0

9.0981

**Rezolve.ai**

9.2

9.232

Quality of Support

**Freshservice**

9.0

9.01,176

**Rezolve.ai**

9.7

9.729

Has the product been a good partner in doing business?

**Freshservice**

9.0

9.0956

**Rezolve.ai**

9.9

9.932

Product Direction (% positive)

**Freshservice**

9.4

9.41,196

**Rezolve.ai**

10.0

10.030

**Features**
ratings from reviews

Service Desk

7.8

849

8.6

26

IT Service Management (ITSM) Tools

8.6

484

Not enough data

HR Service Delivery

Not enough data

8.9

6

Customer Self-Service

8.0

154

Not enough data

IT Alerting

7.7

70

Not enough data

Incident Management

8.2

370

Not enough data

Help Desk

8.9

20

Not enough data

Enterprise IT Management

8.2

364

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
17.4%

Mid-Market(51-1000 emp.)
61.1%

Enterprise(\> 1000 emp.)
21.5%

Small-Business(50 or fewer emp.)
17.4%

Mid-Market(51-1000 emp.)
61.1%

Enterprise(\> 1000 emp.)
21.5%

Small-Business(50 or fewer emp.)
10.5%

Mid-Market(51-1000 emp.)
71.1%

Enterprise(\> 1000 emp.)
18.4%

Small-Business(50 or fewer emp.)
10.5%

Mid-Market(51-1000 emp.)
71.1%

Enterprise(\> 1000 emp.)
18.4%

**Reviewers' Industry**

[![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice")](https://www.g2.com/products/freshservice/reviews)
Freshservice

Information Technology and Services
20.0%

Computer Software
5.4%

Construction
4.4%

Hospital & Health Care
3.6%

Education Management
3.4%

Other
63.3%

[![Rezolve.ai](https://images.g2crowd.com/uploads/product/hd_favicon/5860b75d3e654eac37f26b0ca004c391/rezolve-ai.svg "Rezolve.ai")](https://www.g2.com/products/rezolve-ai/reviews)
Rezolve.ai

Information Technology and Services
13.2%

Banking
7.9%

Construction
7.9%

Non-Profit Organization Management
7.9%

Computer Software
5.3%

Other
57.9%

Alternatives

**Freshservice Alternatives**

 ![Remote Monitoring and Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/remote-monitoring-and-management.svg "Remote Monitoring and Management")

[
Atera
](/products/remote-monitoring-and-management/reviews)

 ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne")

[
NinjaOne
](/products/ninjaone/reviews)

 ![Jira Service Management](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9506dca4f09306207fda64e09c5b171a/jira-service-management.png "Jira Service Management")

[
Jira Service Management
](/products/jira-service-management/reviews)

 ![Autotask](https://images.g2crowd.com/uploads/product/hd_favicon/9559fdffaf71b8ac31b2e3c064ed8ed7/autotask.svg "Autotask")

[
Autotask
](/products/autotask/reviews)

**Rezolve.ai Alternatives**

 ![Kahoot!](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_83ee7597c94403a64ef1a990517322d2/kahoot.png "Kahoot!")

[
Kahoot!
](/products/kahoot/reviews)

 ![ServiceNow IT Service Management](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-it-service-management.svg "ServiceNow IT Service Management")

[
ServiceNow IT Service...
](/products/servicenow-it-service-management/reviews)

 ![ServiceNow HR Service Delivery](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-hr-service-delivery.svg "ServiceNow HR Service Delivery")

[
ServiceNow HR Service Delivery
](/products/servicenow-hr-service-delivery/reviews)

 ![Jira Service Management](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9506dca4f09306207fda64e09c5b171a/jira-service-management.png "Jira Service Management")

[
Jira Service Management
](/products/jira-service-management/reviews)