# Freshsales vs GTM Workspace - Powered by ZoomInfo Comparison
---
## AI Generated Summary
- **G2 reviewers report** that ZoomInfo Sales excels in providing accurate and real-time data, which is crucial for sales processes. Users appreciate its ability to generate precise lists of potential customers using various filters, making it a powerful tool for lead generation.
- **Users say** Freshsales shines with its user-friendly interface and integration tools, which streamline task management. Reviewers highlight how the platform centralizes all communications, allowing for easy tracking of discussions and deal progress, which enhances overall productivity.
- **According to verified reviews** , ZoomInfo Sales has a significantly higher G2 Score, indicating greater overall user satisfaction. This is reflected in the volume of recent reviews, where users frequently commend its comprehensive B2B capabilities and the depth of its data.
- **Reviewers mention** that while Freshsales offers a clean and intuitive UI that facilitates quick onboarding, it may not match the extensive data capabilities of ZoomInfo Sales. Users appreciate the seamless integration of features like built-in phone and email, but some feel it lacks the depth of data analysis found in ZoomInfo.
- **Users highlight** that both platforms have similar star ratings, but ZoomInfo Sales benefits from a much larger number of reviews, suggesting a more robust user experience. This larger user base contributes to a wealth of feedback on its effectiveness in various sales scenarios.
- **G2 reviewers note** that while Freshsales is praised for its affordability and good customer support, ZoomInfo Sales is often seen as a more comprehensive solution for mid-market companies looking for detailed insights and advanced lead qualification features.



| | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 1,236 | 9,108 | 
| **Largest Market Segment** | Small-Business (67.8% of reviews) | Mid-Market (48.3% of reviews) | 
| **Entry Level Price** | Starting at $9.00 1 User Per Month | Contact Us 1 Seat | 

---
## Top Pros & Cons

### Freshsales

Pros:
- Ease of Use (103 reviews)
- Features (70 reviews)

Cons:
- Missing Features (47 reviews)
- Limited Features (32 reviews)

### GTM Workspace - Powered by ZoomInfo

Pros:
- Contact Information (353 reviews)
- Ease of Use (349 reviews)

Cons:
- Inaccurate Data (205 reviews)
- Outdated Data (203 reviews)

---
## Ratings Comparison
| Rating | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
  | **Meets Requirements** | 8.7 (1048 reviews) | 8.7 (7432 reviews) | 
  | **Ease of Use** | 9.0 (1062 reviews) | 8.8 (7514 reviews) | 
  | **Ease of Setup** | 8.7 (568 reviews) | 8.9 (2259 reviews) | 
  | **Ease of Admin** | 8.9 (536 reviews) | 8.7 (1488 reviews) | 
  | **Quality of Support** | 8.8 (1017 reviews) | 8.7 (6641 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (530 reviews) | 8.6 (1504 reviews) | 
  | **Product Direction (% positive)** | 9.3 (1041 reviews) | 8.7 (7189 reviews) | 

---
## Pricing

### Freshsales

#### Entry-Level Pricing

Plan: Growth

Price: Starting at $9.00 1 User Per Month

Description: Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels	

Key Features:
- Web Forms	
- SMS & WhatsApp	
- Basic Workflows

[Browse all 3 editions](https://www.g2.com/products/freshsales/pricing)

#### Free Trial

Yes

### GTM Workspace - Powered by ZoomInfo

#### Entry-Level Pricing

Plan: ZoomInfo Professional

Price: Contact Us 1 Seat

Description: Take prospecting to the next level with best in class contact & company data.

Key Features:
- Comprehensive contact & company profiles
- Quick/advanced search and exporting
- Mobile numbers & business email

[Browse all 3 editions](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.4/10 | 830 |
| **GTM Workspace - Powered by ZoomInfo** | N/A | N/A |

#### Sales Force Automation

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Contact & Account Management** | 8.9 (720 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | 8.3 (416 reviews) | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 8.8 (711 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | 8.5 (707 reviews) ✓ Verified | Not enough data | 
| **Territory & Quota Management** | 8.3 (506 reviews) ✓ Verified | Not enough data | 
| **Desktop Integration** | 8.6 (336 reviews) ✓ Verified | Not enough data | 
| **Product & Price List Management** | 8.2 (481 reviews) ✓ Verified | Not enough data | 
| **Quote & Order Management** | 8.1 (467 reviews) | Not enough data | 
| **Customer Contract Management** | 8.4 (509 reviews) ✓ Verified | Not enough data | 

#### Marketing Automation

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Email Marketing** | 8.5 (548 reviews) | Not enough data | 
| **Campaign Management** | 8.5 (521 reviews) | Not enough data | 
| **Lead Management** | 8.9 (632 reviews) | Not enough data | 
| **Marketing ROI Analytics** | 7.9 (114 reviews) | Not enough data | 

#### Customer Support

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Case Management** | 8.5 (533 reviews) | Not enough data | 
| **Customer Support Portal** | 8.6 (541 reviews) | Not enough data | 
| **Knowledge Base** | 8.6 (547 reviews) | Not enough data | 
| **Call Center Features** | 8.2 (457 reviews) | Not enough data | 
| **Support Analytics** | 8.5 (477 reviews) | Not enough data | 

#### Reporting & Analytics

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Reporting** | 8.4 (632 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.6 (665 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | 8.3 (507 reviews) ✓ Verified | Not enough data | 

#### Mobile & Social

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Social Collaboration Features** | Feature Not Available | Not enough data | 
| **Social Network Integration** | 8.2 (207 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | 8.3 (330 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Customization** | 8.4 (405 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.5 (397 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.7 (414 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.3 (314 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 7.7 (258 reviews) | Not enough data | 
| **Document & Content Mgmt.** | 8.0 (301 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.8 (413 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.0 (285 reviews) ✓ Verified | Not enough data | 

#### Integration

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Data Import & Export Tools** | 8.4 (375 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.3 (333 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 7.9 (297 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **AI Text Generation** | 7.6 (85 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **GTM Workspace - Powered by ZoomInfo** | N/A | N/A |

#### Email Marketing

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Building and Personalizing Emails** | 9.3 (12 reviews) | Not enough data | 
| **Sending Outbound Emails** | 9.2 (11 reviews) | Not enough data | 
| **Manage Email Deliverability** | 8.1 (9 reviews) | Not enough data | 
| **Automated Email Responses** | 8.8 (11 reviews) | Not enough data | 

#### Online Marketing

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Landing Pages and Forms** | 9.0 (8 reviews) | Not enough data | 
| **Dynamic Content** | 8.5 (8 reviews) | Not enough data | 
| **A/B Testing** | 8.1 (12 reviews) | Not enough data | 
| **Mobile Optimized** | 9.4 (9 reviews) | Not enough data | 
| **Search Tracking and Optimization** | Not enough data | Not enough data | 

#### Lead Management

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Marketing Lead Database** | 8.9 (9 reviews) | Not enough data | 
| **Data Quality Management** | 8.5 (8 reviews) | Not enough data | 
| **Segmentation** | 8.7 (10 reviews) | Not enough data | 
| **Lead Scoring and Grading** | 8.5 (9 reviews) | Not enough data | 
| **Lead Nurturing** | 8.9 (9 reviews) | Not enough data | 
| **Online Behavior Tracking** | 8.9 (11 reviews) | Not enough data | 
| **Automated Alerts and Tasks** | 9.2 (10 reviews) | Not enough data | 
| **CRM Lead Integration** | 8.7 (9 reviews) | Not enough data | 

#### Campaign Management

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Program Management** | 9.2 (6 reviews) | Not enough data | 
| **Event / Webinar Marketing** | 8.8 (7 reviews) | Not enough data | 
| **Calendaring** | Not enough data | Not enough data | 
| **Budgeting** | Not enough data | Not enough data | 

#### Social

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Social Listening** | Not enough data | Not enough data | 
| **Social Sharing** | Not enough data | Not enough data | 
| **Social Campaigns** | Not enough data | Not enough data | 
| **Social Media Engagement** | 9.3 (5 reviews) | Not enough data | 
| **Social Media Advertising** | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Basic Reporting** | 8.7 (10 reviews) | Not enough data | 
| **Web Analytics** | 8.5 (11 reviews) | Not enough data | 
| **ROI Analytics** | 8.6 (7 reviews) | Not enough data | 
| **Revenue Analytics** | Not enough data | Not enough data | 
| **SEO / Keyword Analytics** | Not enough data | Not enough data | 

#### Platform

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Customization ** | 9.0 (5 reviews) | Not enough data | 
| **Workflow Capability** | 8.6 (6 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.3 (6 reviews) | Not enough data | 
| **Internationalization** | 9.3 (5 reviews) | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | 8.1 (6 reviews) | Not enough data | 
| **Output Document Generation** | Not enough data | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Integration

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Data Import & Export Tools** | 8.6 (7 reviews) | Not enough data | 
| **Integration APIs** | 8.3 (6 reviews) | Not enough data | 
| **Breadth of Partner Applications** | 9.0 (5 reviews) | Not enough data | 

### Sales Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **GTM Workspace - Powered by ZoomInfo** | 8.0/10 | 4710 |

#### Data Availability

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Contact Data Availability** | Not enough data | 8.3 (4361 reviews) ✓ Verified | 
| **Company Data Availability** | Not enough data | 8.5 (4292 reviews) ✓ Verified | 
| **Industry Research Availability** | Not enough data | 8.2 (2915 reviews) ✓ Verified | 
| **Technographic Data Availability** | Not enough data | 7.9 (418 reviews) | 

#### Data Accuracy

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Contact Data Accuracy** | Not enough data | 7.7 (4351 reviews) ✓ Verified | 
| **Company Data Accuracy** | Not enough data | 8.2 (4249 reviews) ✓ Verified | 
| **Technographic Data Accuracy** | Not enough data | 7.9 (404 reviews) | 

#### Agentic AI - Sales Intelligence

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (132 reviews) | 
| **Cross-system Integration** | Not enough data | 7.6 (131 reviews) | 
| **Adaptive Learning** | Not enough data | 7.3 (132 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (134 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (131 reviews) | 
| **Decision Making** | Not enough data | 7.5 (132 reviews) | 

#### Platform

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Internationalization** | Not enough data | 7.8 (427 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.6 (1320 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.6 (1628 reviews) ✓ Verified | 
| **Reporting/Dashboards** | Not enough data | 8.2 (1365 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | 7.7 (1055 reviews) ✓ Verified | 
| **APIs** | Not enough data | 8.2 (1238 reviews) ✓ Verified | 

#### Features

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Lead Builder** | Not enough data | 8.4 (3443 reviews) ✓ Verified | 
| **Integration to CRM/Marketing Automation** | Not enough data | 8.4 (3452 reviews) ✓ Verified | 
| **Data Cleaning/Enrichment** | Not enough data | 8.0 (3176 reviews) ✓ Verified | 
| **Data Segmentation/Filtering** | Not enough data | 8.3 (3477 reviews) ✓ Verified | 
| **Search** | Not enough data | 8.6 (4207 reviews) ✓ Verified | 
| **News/People Alerts** | Not enough data | 8.1 (3345 reviews) ✓ Verified | 
| **Connections** | Not enough data | Feature Not Available | 
| **Reporting** | Not enough data | 8.0 (2705 reviews) ✓ Verified | 
| **Messaging** | Not enough data | 7.8 (1247 reviews) ✓ Verified | 

### Account Data Management

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **GTM Workspace - Powered by ZoomInfo** | 8.0/10 | 1537 |

#### Lead Intelligence

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Market Insights ** | Not enough data | 8.6 (1266 reviews) ✓ Verified | 
| **Account-level Insights ** | Not enough data | 8.7 (1294 reviews) | 
| **Lead Analysis ** | Not enough data | 8.6 (1276 reviews) | 

#### Lead Management

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Segmentation ** | Not enough data | 8.6 (1252 reviews) | 
| **Predictive Scoring ** | Not enough data | 8.3 (1216 reviews) | 
| **Account Identification ** | Not enough data | 8.8 (1306 reviews) | 

#### Marketing Campaigns

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Omni-Channel Tracking ** | Not enough data | 8.0 (1100 reviews) | 
| **Revenue Planning ** | Not enough data | 7.8 (1092 reviews) | 
| **Media Attribution ** | Not enough data | 7.8 (1047 reviews) | 
| **Opportunity Timeline ** | Not enough data | 8.0 (1093 reviews) | 
| **Customization ** | Not enough data | 8.3 (1144 reviews) | 

#### Campaign Execution

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Website Personalization ** | Not enough data | 8.0 (1063 reviews) | 
| **Prioritized Accounts ** | Not enough data | 8.6 (1203 reviews) | 
| **Trending Accounts ** | Not enough data | 8.5 (1187 reviews) | 
| **Email Campaigns ** | Not enough data | 8.3 (1144 reviews) | 

#### Agentic AI - Account Data Management

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (31 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (31 reviews) | 
| **Adaptive Learning** | Not enough data | 7.2 (31 reviews) | 
| **Proactive Assistance** | Not enough data | 7.2 (30 reviews) | 
| **Decision Making** | Not enough data | 7.2 (30 reviews) | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **GTM Workspace - Powered by ZoomInfo** | N/A | N/A |

#### Lead Generation

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.3/10 | 25 |
| **GTM Workspace - Powered by ZoomInfo** | 8.1/10 | 586 |

#### Lead Facilitation

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Customer-facing Chatbot** | 8.1 (19 reviews) | 8.0 (333 reviews) | 
| **Lead Qualification** | 8.3 (19 reviews) | 8.6 (466 reviews) ✓ Verified | 
| **Lead Follow-up** | 8.6 (20 reviews) | 8.5 (462 reviews) | 
| **Meeting Scheduling ** | 8.7 (18 reviews) | 8.0 (435 reviews) ✓ Verified | 

#### Organization

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 8.6 (20 reviews) | 8.3 (450 reviews) | 
| **Data Entry** | 8.9 (19 reviews) | 8.5 (471 reviews) | 
| **Integrations / APIs** | 7.9 (19 reviews) | 8.5 (460 reviews) ✓ Verified | 

#### Performance Analysis

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Coaching ** | 7.9 (17 reviews) | 8.3 (454 reviews) | 
| **Peformance Tracking** | 8.3 (23 reviews) | 8.3 (449 reviews) ✓ Verified | 

#### Sales Analysis

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **ROI Forecasting ** | 7.8 (20 reviews) | 8.0 (440 reviews) | 
| **Sales Forecasting ** | 8.8 (21 reviews) | 8.3 (450 reviews) | 

#### Generative AI

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **AI Text Generation** | 8.3 (12 reviews) | 7.9 (262 reviews) | 
| **AI Text Summarization** | 7.9 (13 reviews) | 7.9 (262 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (29 reviews) | 
| **Multi-step Planning** | Not enough data | 7.9 (29 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (29 reviews) | 
| **Adaptive Learning** | Not enough data | 7.9 (28 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.8 (28 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (28 reviews) | 
| **Decision Making** | Not enough data | 8.1 (28 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.5/10 | 276 |
| **GTM Workspace - Powered by ZoomInfo** | 8.0/10 | 1021 |

#### Integrated Workflows

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Task Management** | 9.0 (236 reviews) ✓ Verified | 8.1 (913 reviews) ✓ Verified | 
| **Email Tracking/Automation** | 8.9 (244 reviews) ✓ Verified | 8.2 (920 reviews) ✓ Verified | 
| **Calls and Voice** | 8.4 (182 reviews) ✓ Verified | 7.7 (885 reviews) ✓ Verified | 
| **Other Outreach Options ** | 8.7 (182 reviews) ✓ Verified | 8.0 (862 reviews) | 
| **CRM Integration** | 8.9 (219 reviews) ✓ Verified | 8.6 (931 reviews) ✓ Verified | 
| **Calendar** | 8.7 (69 reviews) | 7.8 (860 reviews) ✓ Verified | 
| **Shared Records** | 8.8 (64 reviews) | 8.1 (878 reviews) | 

#### Repeatability and Reportability

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Content Management** | 8.9 (206 reviews) ✓ Verified | 8.3 (889 reviews) ✓ Verified | 
| **Workflow Management** | 8.9 (222 reviews) ✓ Verified | 8.3 (889 reviews) ✓ Verified | 
| **Workflow Performance** | 8.9 (220 reviews) ✓ Verified | 8.3 (872 reviews) ✓ Verified | 
| **Sales Coaching and Insights** | 8.7 (186 reviews) ✓ Verified | 8.1 (868 reviews) | 
| **Gamification** | 7.6 (57 reviews) | 7.4 (819 reviews) | 

#### AI and Automation

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Lead Prioritization** | 8.4 (66 reviews) | 8.3 (867 reviews) | 
| **Lead Scoring** | 8.2 (69 reviews) | 8.3 (877 reviews) ✓ Verified | 
| **Best Time of Day Scheduling** | 8.3 (62 reviews) | 7.9 (826 reviews) | 
| **Buyer Intelligence** | 7.9 (63 reviews) | 8.5 (876 reviews) | 
| **Machine Learning** | 7.7 (59 reviews) | 7.9 (818 reviews) | 

#### Generative AI

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **AI Text Generation** | 8.2 (28 reviews) | 7.5 (661 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (59 reviews) | 
| **Multi-step Planning** | Not enough data | 8.1 (59 reviews) | 
| **Cross-system Integration** | Not enough data | 8.0 (58 reviews) | 
| **Adaptive Learning** | Not enough data | 7.9 (59 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.8 (58 reviews) | 
| **Proactive Assistance** | Not enough data | 7.8 (57 reviews) | 
| **Decision Making** | Not enough data | 8.0 (59 reviews) | 

### Auto Dialer

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **GTM Workspace - Powered by ZoomInfo** | 8.5/10 | 133 |

#### Dialing Options

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Preview Dialing** | Not enough data | 8.9 (118 reviews) ✓ Verified | 
| **Progressive Dialing** | Not enough data | 8.7 (118 reviews) ✓ Verified | 
| **Predictive Dialing** | Not enough data | Not enough data | 

#### Agent Tools

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Whisper Coaching ** | Not enough data | Feature Not Available | 
| **Callback Scheduling ** | Not enough data | 8.5 (113 reviews) ✓ Verified | 
| **Call Recording ** | Not enough data | 8.4 (109 reviews) ✓ Verified | 

#### Automation

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Voice Activity Detection** | Not enough data | 8.3 (100 reviews) | 
| **Interactive Voice Response (IVR)** | Not enough data | Feature Not Available | 
| **Call Scrubbing** | Not enough data | 8.5 (103 reviews) | 

#### Agentic AI - Auto Dialer

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

#### AI Capabilities - Auto Dialer

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Call Prioritization and List Optimization** | Not enough data | Not enough data | 
| **Compliance Monitoring** | Not enough data | Not enough data | 
| **Speech Analytics and Sentiment Analysis** | Not enough data | Not enough data | 

### Buyer Intent Data Providers

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **GTM Workspace - Powered by ZoomInfo** | 8.3/10 | 1165 |

#### Data Availability

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Contact Data Availability** | Not enough data | 8.4 (1049 reviews) | 
| **Account Data Availability** | Not enough data | 8.6 (1048 reviews) | 
| **Offline Data** | Not enough data | 7.7 (706 reviews) | 

#### Platform Additional Functionality

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Integrations** | Not enough data | 8.7 (1013 reviews) | 
| **Topic Customization** | Not enough data | 8.4 (756 reviews) | 
| **Natural Language Processing (NLP)** | Not enough data | 8.0 (701 reviews) | 
| **Alerts** | Not enough data | 8.5 (783 reviews) | 
| **Real-time Intent** | Not enough data | 8.3 (793 reviews) | 

### Lead Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **GTM Workspace - Powered by ZoomInfo** | 8.4/10 | 1424 |

#### Lead Intelligence

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Lead Validation** | Not enough data | 8.6 (1292 reviews) | 
| **Lead Enrichment** | Not enough data | 8.6 (1277 reviews) ✓ Verified | 
| **Lead Quality** | Not enough data | 8.5 (1319 reviews) ✓ Verified | 
| **Lead Analysis** | Not enough data | 8.5 (1243 reviews) | 
| **Browser Extension** | Not enough data | 8.7 (1267 reviews) | 

#### Agentic AI - Lead Intelligence

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.7 (83 reviews) | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **GTM Workspace - Powered by ZoomInfo** | 8.4/10 | 1641 |

#### Lead Monitoring

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Features** | Not enough data | 8.8 (1418 reviews) ✓ Verified | 
| **Performance** | Not enough data | 8.7 (1346 reviews) ✓ Verified | 
| **Identification** | Not enough data | 8.5 (1317 reviews) ✓ Verified | 

#### Agentic AI - Lead Capture

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.8 (55 reviews) | 
| **Proactive Assistance** | Not enough data | 7.7 (55 reviews) | 

#### Data Capture

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Mobile** | Not enough data | 8.0 (902 reviews) | 
| **Websites** | Not enough data | 8.6 (1281 reviews) ✓ Verified | 
| **Social Media** | Not enough data | 8.1 (1206 reviews) ✓ Verified | 
| **Data** | Not enough data | 8.6 (1338 reviews) ✓ Verified | 

#### Analytics

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Export/Import** | Not enough data | 8.8 (1434 reviews) ✓ Verified | 
| **Reporting** | Not enough data | 8.5 (1316 reviews) ✓ Verified | 

#### Customization

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Forms** | Not enough data | 8.2 (1159 reviews) ✓ Verified | 
| **Personalization** | Not enough data | 8.2 (1209 reviews) ✓ Verified | 
| **Templates** | Not enough data | 8.1 (1179 reviews) ✓ Verified | 
| **Integration** | Not enough data | 8.7 (1361 reviews) ✓ Verified | 

### Market Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **GTM Workspace - Powered by ZoomInfo** | 8.3/10 | 919 |

#### Data collection

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Natural Language Processing (NLP)** | Not enough data | 8.1 (642 reviews) | 
| **Data Sources** | Not enough data | 8.5 (767 reviews) ✓ Verified | 
| **Custom Research Sources** | Not enough data | 8.5 (755 reviews) ✓ Verified | 
| **Lead Enrichment** | Not enough data | 8.7 (792 reviews) ✓ Verified | 
| **Advanced Data Collection** | Not enough data | 8.7 (773 reviews) ✓ Verified | 

#### Segment Trending

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Web** | Not enough data | 8.3 (702 reviews) ✓ Verified | 
| **Social** | Not enough data | 8.1 (669 reviews) | 
| **Benchmarks** | Not enough data | 8.1 (654 reviews) ✓ Verified | 
| **Finance ** | Not enough data | 8.0 (676 reviews) | 

#### Analysis

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Custom Dashboards** | Not enough data | 8.2 (700 reviews) | 
| **Reports** | Not enough data | 8.5 (737 reviews) ✓ Verified | 
| **Integrations** | Not enough data | 8.6 (759 reviews) ✓ Verified | 

#### Platform

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Search** | Not enough data | 8.8 (828 reviews) ✓ Verified | 
| **User, Role, And Access Management** | Not enough data | 8.7 (775 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | 7.9 (670 reviews) ✓ Verified | 
| **Alerts** | Not enough data | 8.4 (748 reviews) ✓ Verified | 
| **Collaboration** | Not enough data | 8.3 (703 reviews) ✓ Verified | 
| **Compliance** | Not enough data | 8.4 (696 reviews) ✓ Verified | 

#### Agentic AI - Market Intelligence

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.5 (35 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (36 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.4/10 | 18 |
| **GTM Workspace - Powered by ZoomInfo** | N/A | N/A |

#### Customization

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Custom Fields** | 9.1 (17 reviews) | Not enough data | 
| **Conditional Logic** | 8.3 (16 reviews) | Not enough data | 
| **Multi-page Forms** | 8.2 (14 reviews) | Not enough data | 
| **Design** | 8.3 (15 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Embedded Forms** | 8.4 (15 reviews) | Not enough data | 
| **Offline Capability** | 8.2 (12 reviews) | Not enough data | 
| **Notifications** | 8.4 (15 reviews) | Not enough data | 
| **Payments** | 8.5 (11 reviews) | Not enough data | 
| **Mobile Forms** | 8.3 (13 reviews) | Not enough data | 

### Email Verification

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **GTM Workspace - Powered by ZoomInfo** | 7.7/10 | 632 |

#### Generative AI

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.7 (614 reviews) | 
| **AI Text-to-Speech** | Not enough data | 7.4 (612 reviews) | 

#### Agentic AI - Email Verification

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Decision Making** | Not enough data | 8.1 (63 reviews) | 

### Lead Mining

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **GTM Workspace - Powered by ZoomInfo** | 7.1/10 | 68 |

#### Agentic AI - Lead Mining

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.1 (63 reviews) | 
| **Proactive Assistance** | Not enough data | 7.0 (64 reviews) | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **GTM Workspace - Powered by ZoomInfo** | 8.0/10 | 26 |

#### Agentic AI - Visitor Identification

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 8.1 (24 reviews) | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.7/10 | 58 |
| **GTM Workspace - Powered by ZoomInfo** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Attribution

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Lead Opportunity** | 8.8 (50 reviews) | Not enough data | 
| **Lead Assignment** | 9.0 (51 reviews) | Not enough data | 
| **Pipeline Acceleration** | 8.6 (50 reviews) | Not enough data | 

#### Discovery

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Lead Management** | 8.9 (51 reviews) | Not enough data | 
| **Scoring/Ranking** | 8.5 (53 reviews) | Not enough data | 
| **Lead Context** | 8.7 (50 reviews) | Not enough data | 

#### Management

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Conversion Viability** | 8.7 (49 reviews) | Not enough data | 
| **Workflow** | 9.0 (51 reviews) | Not enough data | 

#### Platform

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Data Synchronization** | 8.5 (49 reviews) | Not enough data | 
| **Analysis** | 8.7 (51 reviews) | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **GTM Workspace - Powered by ZoomInfo** | 7.9/10 | 13 |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (11 reviews) | 
| **Multi-step Planning** | Not enough data | 7.4 (11 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (11 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (11 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.1 (11 reviews) | 
| **Proactive Assistance** | Not enough data | 7.1 (11 reviews) | 
| **Decision Making** | Not enough data | 7.1 (11 reviews) | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.5/10 | 38 |
| **GTM Workspace - Powered by ZoomInfo** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Incentives

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Badges** | 8.5 (28 reviews) | Not enough data | 
| **Triggers** | 8.6 (29 reviews) | Not enough data | 
| **Commission Calculator** | 7.9 (28 reviews) | Not enough data | 
| **Leaderboards** | 8.3 (30 reviews) | Not enough data | 

#### Personalization

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Profiles** | 8.8 (32 reviews) | Not enough data | 
| **Custom Reports** | 8.6 (33 reviews) | Not enough data | 
| **Dashboards** | 8.6 (34 reviews) | Not enough data | 
| **Goal Setting** | 8.4 (31 reviews) | Not enough data | 

#### Administrative

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Integration** | 8.5 (32 reviews) | Not enough data | 
| **Employee Structure** | 8.4 (29 reviews) | Not enough data | 
| **Behavior Monitoring** | 8.4 (28 reviews) | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.7/10 | 290 |
| **GTM Workspace - Powered by ZoomInfo** | 8.5/10 | 567 |

#### Agentic AI - Email Tracking

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (23 reviews) | 
| **Multi-step Planning** | Not enough data | 8.1 (24 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (24 reviews) | 
| **Adaptive Learning** | Not enough data | 8.2 (24 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.5 (23 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (22 reviews) | 
| **Decision Making** | Not enough data | 8.7 (22 reviews) | 

#### Analytics

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Open Rates** | 8.9 (223 reviews) | 8.5 (508 reviews) | 
| **Link Activity** | 8.8 (216 reviews) | 8.6 (501 reviews) | 
| **Attachment Activity** | 8.2 (50 reviews) | 8.6 (463 reviews) | 

#### Customizations

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Email Platform Integration** | 9.0 (233 reviews) | 8.8 (510 reviews) | 
| **Email Scheduling** | 9.2 (238 reviews) | 8.9 (498 reviews) | 
| **Notifications** | 8.9 (245 reviews) | 8.7 (515 reviews) | 
| **Email Categorization** | 8.6 (219 reviews) | 8.6 (498 reviews) | 
| **Templates** | 8.9 (240 reviews) | 8.6 (505 reviews) | 

#### Generative AI

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **AI Text Generation** | 7.7 (32 reviews) | 8.2 (296 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.2/10 | 103 |
| **GTM Workspace - Powered by ZoomInfo** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Data Sourcing** | 8.1 (84 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.4 (84 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.2 (78 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.4 (89 reviews) | Not enough data | 
| **Data Segmentation** | 8.3 (84 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Lead Scoring** | 8.1 (85 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.2 (83 reviews) | Not enough data | 
| **Risk Analysis** | 8.0 (78 reviews) | Not enough data | 
| **Live Forecasting** | 7.6 (80 reviews) | Not enough data | 

#### Sales Management

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Live Pipeline Management** | 8.4 (89 reviews) | Not enough data | 
| **Sales Gamification** | 7.8 (79 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.3 (84 reviews) | Not enough data | 
| **Activity Tracking** | 8.7 (89 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 9.0/10 | 191 |
| **GTM Workspace - Powered by ZoomInfo** | 8.4/10 | 335 |

#### Agentic AI - Outbound Call Tracking

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (14 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.9 (14 reviews) | 

#### Calling

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Record Calls** | 8.8 (137 reviews) | 8.1 (284 reviews) ✓ Verified | 
| **Generate Location** | 8.8 (120 reviews) | 8.6 (267 reviews) ✓ Verified | 
| **Call Types** | 8.7 (130 reviews) | 8.5 (286 reviews) ✓ Verified | 
| **Click-to-Call** | 9.1 (146 reviews) | 8.5 (297 reviews) ✓ Verified | 
| **Auto Dialer** | Not enough data | 8.2 (12 reviews) | 

#### Contacts

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Personalization** | 9.0 (151 reviews) | 8.6 (256 reviews) ✓ Verified | 
| **Information Locater** | 9.0 (137 reviews) | 8.7 (287 reviews) ✓ Verified | 
| **Record Prospect Data** | 9.0 (143 reviews) | 8.8 (290 reviews) ✓ Verified | 

#### Insights

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Notes** | 9.1 (165 reviews) | 8.4 (286 reviews) ✓ Verified | 
| **Daily Summary** | 9.1 (142 reviews) | 8.6 (291 reviews) ✓ Verified | 
| **Automated Voicemails** | 8.9 (123 reviews) | 8.2 (283 reviews) ✓ Verified | 
| **Automated Emails** | 9.0 (145 reviews) | 8.5 (293 reviews) ✓ Verified | 
| **Sorts Prospects** | 9.0 (141 reviews) | 8.6 (287 reviews) | 
| **Automated Note Taking** | Not enough data | 8.1 (12 reviews) | 

### Marketing Account Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **GTM Workspace - Powered by ZoomInfo** | 8.2/10 | 1214 |

#### Agentic AI - Marketing Account Intelligence

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (17 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (17 reviews) | 
| **Adaptive Learning** | Not enough data | 7.6 (16 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.7 (17 reviews) | 

#### Lead Intelligence

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Market Insights ** | Not enough data | 8.4 (979 reviews) | 
| **Account-level Insights ** | Not enough data | 8.5 (998 reviews) | 
| **Lead Analysis ** | Not enough data | 8.4 (971 reviews) | 

#### Lead Management

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Segmentation ** | Not enough data | 8.4 (912 reviews) | 
| **Predictive Scoring ** | Not enough data | 8.2 (651 reviews) | 
| **Account Identification ** | Not enough data | 8.5 (925 reviews) | 

#### Marketing Campaigns

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Omni-Channel Tracking ** | Not enough data | 8.2 (129 reviews) | 
| **Revenue Planning ** | Not enough data | Feature Not Available | 
| **Media Attribution ** | Not enough data | Feature Not Available | 
| **Opportunity Timeline ** | Not enough data | 8.3 (131 reviews) | 
| **Customization ** | Not enough data | 8.0 (336 reviews) | 

#### Data Availability - Marketing Account Intelligence 

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Technographic Data Availability** | Not enough data | 8.5 (72 reviews) | 

#### Data Accuracy - Marketing Account Intelligence 

| Feature | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Technographic Data Accuracy** | Not enough data | 8.4 (72 reviews) | 

---
## Categories
**Shared Categories (5):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification)

**Unique to Freshsales (6):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [CRM Software](https://www.g2.com/categories/crm), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)

**Unique to GTM Workspace - Powered by ZoomInfo (11):** [Buyer Intent Data Providers](https://www.g2.com/categories/buyer-intent-data-providers), [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence), [Account Data Management Software](https://www.g2.com/categories/account-data-management), [Lead Mining Software](https://www.g2.com/categories/lead-mining), [Lead Intelligence Software](https://www.g2.com/categories/lead-intelligence), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Marketing Account Intelligence Software](https://www.g2.com/categories/marketing-account-intelligence), [Email Verification Software](https://www.g2.com/categories/email-verification), [Market Intelligence Software](https://www.g2.com/categories/market-intelligence), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Auto Dialer Software](https://www.g2.com/categories/auto-dialer)


---
## Reviewer Demographics

### By Company Size

| Segment | Freshsales | GTM Workspace - Powered by ZoomInfo | 
|---|---|---|
| **Small-Business** | 67.8% | 25.8% | 
| **Mid-Market** | 26.8% | 48.3% | 
| **Enterprise** | 5.4% | 25.9% | 

### By Industry

#### Freshsales

- **Information Technology and Services:** 16.7%
- **Computer Software:** 13.7%
- **Marketing and Advertising:** 7.8%
- **Financial Services:** 4.2%
- **Internet:** 3.6%
- **Education Management:** 3.2%
- **Retail:** 2.8%
- **Real Estate:** 2.4%
- **Construction:** 1.9%
- **Telecommunications:** 1.9%
- **Other:** 41.7%

#### GTM Workspace - Powered by ZoomInfo

- **Computer Software:** 24.2%
- **Information Technology and Services:** 22.1%
- **Marketing and Advertising:** 4.9%
- **Staffing and Recruiting:** 4.7%
- **Telecommunications:** 3.5%
- **Financial Services:** 2.9%
- **Computer & Network Security:** 2.6%
- **Internet:** 2.2%
- **E-Learning:** 2.0%
- **Logistics and Supply Chain:** 1.5%
- **Other:** 29.3%

---
## Alternatives

### Alternatives to Freshsales

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13870 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14709 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1442 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3573 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)
- [Salesmate](https://www.g2.com/products/salesmate/reviews) — 4.7/5 stars (118 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3091 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2046 reviews)

### Alternatives to GTM Workspace - Powered by ZoomInfo

- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9690 reviews)
- [Lead411](https://www.g2.com/products/lead411/reviews) — 4.5/5 stars (481 reviews)
- [Demandbase One](https://www.g2.com/products/demandbase-one/reviews) — 4.4/5 stars (1989 reviews)
- [Amplemarket](https://www.g2.com/products/amplemarket/reviews) — 4.6/5 stars (645 reviews)
- [Lusha](https://www.g2.com/products/lusha/reviews) — 4.3/5 stars (1660 reviews)
- [Instantly](https://www.g2.com/products/instantly/reviews) — 4.8/5 stars (4125 reviews)
- [Selling.com](https://www.g2.com/products/selling-com/reviews) — 4.6/5 stars (151 reviews)
- [Clodura.AI](https://www.g2.com/products/clodura-ai/reviews) — 4.6/5 stars (345 reviews)
- [RocketReach](https://www.g2.com/products/rocketreach/reviews) — 4.4/5 stars (1370 reviews)
- [6sense Sales Intelligence](https://www.g2.com/products/6sense-sales/reviews) — 4.0/5 stars (983 reviews)

---
## Top Discussions

### Freshsales

- Title: [What is Freshsales used for?](https://www.g2.com/discussions/what-is-freshsales-used-for) — 2 comments, 1 upvote
  > **Top comment:** "It's used for a number of things from lead generation to managing client accounts. It's a great tool to keep everything under 1 umbrella that is accessible..."
- Title: [What are the three benefits of CRM?](https://www.g2.com/discussions/freshsales-what-are-the-three-benefits-of-crm) — 2 comments
  > **Top comment:** "1. Creating sequences/pipelines to contact leads quicker and stay in communication with them easier
2. Allowing the sales team to easily access the..."
- Title: [What is Freshsales CRM?](https://www.g2.com/discussions/what-is-freshsales-crm) — 1 comment
  > **Top comment:** "It's a CRM software."
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/freshsales-what-are-the-features-of-crm-software) — 1 comment
  > **Top comment:** "Very nice software "
- Title: [How to improve more on fresh sales](https://www.g2.com/discussions/how-to-improve-more-on-fresh-sales) — 1 comment, 1 upvote
  > **Top comment:** "Auto WhatsApp feature "

### GTM Workspace - Powered by ZoomInfo

- Title: [Is ZoomInfo legal?](https://www.g2.com/discussions/is-zoominfo-legal) — 6 comments, 1 upvote
  > **Top comment:** "yes, zoominfo is legal."
- Title: [What is ZoomInfo used for?](https://www.g2.com/discussions/what-is-zoominfo-used-for) — 6 comments
  > **Top comment:** "Sales"
- Title: [Who are ZoomInfo's top 3 competitors?](https://www.g2.com/discussions/who-are-zoominfo-s-top-3-competitors) — 4 comments, 2 upvotes
  > **Top comment:** "LinkedIn, Dun & Bradstreet, Clearbit"
- Title: [How does ZoomInfo SalesOS empower sales teams to achieve better results through data-driven insights?](https://www.g2.com/discussions/how-does-zoominfo-salesos-empower-sales-teams-to-achieve-better-results-through-data-driven-insights) — 3 comments, 1 upvote
  > **Top comment:** "THrough intent it gives a hint the customer might be looking at some topic which might be a conversation starter."
- Title: [What is ZoomInfo SalesOS used for?](https://www.g2.com/discussions/what-is-zoominfo-salesos-used-for) — 3 comments, 1 upvote
  > **Top comment:** "To put it in a line - It helps businesses connect with their ideal customers "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/freshsales-vs-gtm-workspace-powered-by-zoominfo)