# Freshsales vs Zilliant CPQ Comparison

| | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 1,236 | 30 | 
| **Largest Market Segment** | Small-Business (67.8% of reviews) | Small-Business (42.9% of reviews) | 
| **Entry Level Price** | Starting at $9.00 1 User Per Month | No pricing available | 

---
## Top Pros & Cons

### Freshsales

Pros:
- Ease of Use (103 reviews)
- Features (70 reviews)

Cons:
- Missing Features (47 reviews)
- Limited Features (32 reviews)

### Zilliant CPQ

Pros:
- Efficiency (2 reviews)
- Product Management (2 reviews)

Cons:
- Slow Loading (2 reviews)
- Slow Performance (2 reviews)

---
## Ratings Comparison
| Rating | Freshsales | Zilliant CPQ | 
|---|---|---|
  | **Meets Requirements** | 8.7 (1048 reviews) | 9.4 (24 reviews) | 
  | **Ease of Use** | 9.0 (1062 reviews) | 9.2 (24 reviews) | 
  | **Ease of Setup** | 8.7 (568 reviews) | 9.1 (15 reviews) | 
  | **Ease of Admin** | 8.9 (536 reviews) | 9.2 (15 reviews) | 
  | **Quality of Support** | 8.8 (1017 reviews) | 9.5 (24 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (530 reviews) | 9.7 (15 reviews) | 
  | **Product Direction (% positive)** | 9.3 (1041 reviews) | 5.9 (23 reviews) | 

---
## Pricing

### Freshsales

#### Entry-Level Pricing

Plan: Growth

Price: Starting at $9.00 1 User Per Month

Description: Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels	

Key Features:
- Web Forms	
- SMS & WhatsApp	
- Basic Workflows

[Browse all 3 editions](https://www.g2.com/products/freshsales/pricing)

#### Free Trial

Yes

### Zilliant CPQ

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.4/10 | 830 |
| **Zilliant CPQ** | 9.4/10 | 17 |

#### Sales Force Automation

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Contact & Account Management** | 8.9 (720 reviews) ✓ Verified | 9.4 (8 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | 8.3 (416 reviews) | 10.0 (6 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | 8.8 (711 reviews) ✓ Verified | 9.4 (8 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.5 (707 reviews) ✓ Verified | 9.0 (8 reviews) ✓ Verified | 
| **Territory & Quota Management** | 8.3 (506 reviews) ✓ Verified | 9.5 (7 reviews) | 
| **Desktop Integration** | 8.6 (336 reviews) ✓ Verified | 10.0 (6 reviews) ✓ Verified | 
| **Product & Price List Management** | 8.2 (481 reviews) ✓ Verified | 9.8 (7 reviews) ✓ Verified | 
| **Quote & Order Management** | 8.1 (467 reviews) | 9.5 (7 reviews) ✓ Verified | 
| **Customer Contract Management** | 8.4 (509 reviews) ✓ Verified | 9.0 (7 reviews) | 

#### Marketing Automation

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Email Marketing** | 8.5 (548 reviews) | 9.7 (6 reviews) | 
| **Campaign Management** | 8.5 (521 reviews) | Feature Not Available | 
| **Lead Management** | 8.9 (632 reviews) | 8.8 (8 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 7.9 (114 reviews) | 9.0 (7 reviews) | 

#### Customer Support

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Case Management** | 8.5 (533 reviews) | 9.3 (7 reviews) | 
| **Customer Support Portal** | 8.6 (541 reviews) | 9.5 (7 reviews) | 
| **Knowledge Base** | 8.6 (547 reviews) | 9.3 (7 reviews) | 
| **Call Center Features** | 8.2 (457 reviews) | Feature Not Available | 
| **Support Analytics** | 8.5 (477 reviews) | 9.0 (7 reviews) | 

#### Reporting & Analytics

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Reporting** | 8.4 (632 reviews) ✓ Verified | 10.0 (7 reviews) ✓ Verified | 
| **Dashboards** | 8.6 (665 reviews) ✓ Verified | 9.8 (7 reviews) ✓ Verified | 
| **Forecasting** | 8.3 (507 reviews) ✓ Verified | 9.3 (7 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Social Network Integration** | 8.2 (207 reviews) ✓ Verified | Feature Not Available | 
| **Mobile User Support** | 8.3 (330 reviews) ✓ Verified | 9.7 (6 reviews) ✓ Verified | 

#### Platform

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Customization** | 8.4 (405 reviews) ✓ Verified | 9.6 (9 reviews) ✓ Verified | 
| **Workflow Capability** | 8.5 (397 reviews) ✓ Verified | 9.6 (9 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.7 (414 reviews) ✓ Verified | 9.2 (10 reviews) ✓ Verified | 
| **Internationalization** | 8.3 (314 reviews) ✓ Verified | 9.8 (9 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 7.7 (258 reviews) | 9.8 (9 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 8.0 (301 reviews) ✓ Verified | 9.8 (9 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.8 (413 reviews) ✓ Verified | 10.0 (9 reviews) ✓ Verified | 
| **Output Document Generation** | 8.0 (285 reviews) ✓ Verified | 9.6 (9 reviews) ✓ Verified | 

#### Integration

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Data Import & Export Tools** | 8.4 (375 reviews) ✓ Verified | 9.3 (10 reviews) ✓ Verified | 
| **Integration APIs** | 8.3 (333 reviews) ✓ Verified | 9.8 (10 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 7.9 (297 reviews) ✓ Verified | 9.7 (10 reviews) ✓ Verified | 

#### Generative AI

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **AI Text Generation** | 7.6 (85 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Zilliant CPQ** | N/A | N/A |

#### Email Marketing

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Building and Personalizing Emails** | 9.3 (12 reviews) | Not enough data | 
| **Sending Outbound Emails** | 9.2 (11 reviews) | Not enough data | 
| **Manage Email Deliverability** | 8.1 (9 reviews) | Not enough data | 
| **Automated Email Responses** | 8.8 (11 reviews) | Not enough data | 

#### Online Marketing

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Landing Pages and Forms** | 9.0 (8 reviews) | Not enough data | 
| **Dynamic Content** | 8.5 (8 reviews) | Not enough data | 
| **A/B Testing** | 8.1 (12 reviews) | Not enough data | 
| **Mobile Optimized** | 9.4 (9 reviews) | Not enough data | 
| **Search Tracking and Optimization** | Not enough data | Not enough data | 

#### Lead Management

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Marketing Lead Database** | 8.9 (9 reviews) | Not enough data | 
| **Data Quality Management** | 8.5 (8 reviews) | Not enough data | 
| **Segmentation** | 8.7 (10 reviews) | Not enough data | 
| **Lead Scoring and Grading** | 8.5 (9 reviews) | Not enough data | 
| **Lead Nurturing** | 8.9 (9 reviews) | Not enough data | 
| **Online Behavior Tracking** | 8.9 (11 reviews) | Not enough data | 
| **Automated Alerts and Tasks** | 9.2 (10 reviews) | Not enough data | 
| **CRM Lead Integration** | 8.7 (9 reviews) | Not enough data | 

#### Campaign Management

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Program Management** | 9.2 (6 reviews) | Not enough data | 
| **Event / Webinar Marketing** | 8.8 (7 reviews) | Not enough data | 
| **Calendaring** | Not enough data | Not enough data | 
| **Budgeting** | Not enough data | Not enough data | 

#### Social

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Social Listening** | Not enough data | Not enough data | 
| **Social Sharing** | Not enough data | Not enough data | 
| **Social Campaigns** | Not enough data | Not enough data | 
| **Social Media Engagement** | 9.3 (5 reviews) | Not enough data | 
| **Social Media Advertising** | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Basic Reporting** | 8.7 (10 reviews) | Not enough data | 
| **Web Analytics** | 8.5 (11 reviews) | Not enough data | 
| **ROI Analytics** | 8.6 (7 reviews) | Not enough data | 
| **Revenue Analytics** | Not enough data | Not enough data | 
| **SEO / Keyword Analytics** | Not enough data | Not enough data | 

#### Platform

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Customization ** | 9.0 (5 reviews) | Not enough data | 
| **Workflow Capability** | 8.6 (6 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.3 (6 reviews) | Not enough data | 
| **Internationalization** | 9.3 (5 reviews) | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | 8.1 (6 reviews) | Not enough data | 
| **Output Document Generation** | Not enough data | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Integration

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Data Import & Export Tools** | 8.6 (7 reviews) | Not enough data | 
| **Integration APIs** | 8.3 (6 reviews) | Not enough data | 
| **Breadth of Partner Applications** | 9.0 (5 reviews) | Not enough data | 

### CPQ

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Zilliant CPQ** | 9.3/10 | 23 |

#### Configuration - cpq

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Product Catalog** | Not enough data | 9.0 (21 reviews) ✓ Verified | 
| **Guided Selling** | Not enough data | 9.6 (19 reviews) ✓ Verified | 
| **Configuration Rules** | Not enough data | 9.2 (22 reviews) ✓ Verified | 
| **Price Configuration** | Not enough data | 9.3 (22 reviews) ✓ Verified | 
| **Visual Configuration** | Not enough data | 9.1 (21 reviews) ✓ Verified | 

#### Pricing

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Pricing Flexibility** | Not enough data | 9.0 (22 reviews) ✓ Verified | 
| **Discounting** | Not enough data | 9.3 (20 reviews) ✓ Verified | 
| **Commerical Rules** | Not enough data | 9.3 (20 reviews) | 
| **Terms and Conditions** | Not enough data | 9.3 (20 reviews) ✓ Verified | 
| **Approval Workflow** | Not enough data | 9.1 (21 reviews) ✓ Verified | 
| **Renewals** | Not enough data | 9.4 (14 reviews) ✓ Verified | 

#### Quoting

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Grouping** | Not enough data | 9.1 (16 reviews) ✓ Verified | 
| **Version Control** | Not enough data | 9.5 (20 reviews) ✓ Verified | 
| **Quote Document Generation** | Not enough data | 9.3 (20 reviews) ✓ Verified | 
| **Ordering** | Not enough data | 9.7 (15 reviews) ✓ Verified | 
| **Contracts** | Not enough data | 9.7 (11 reviews) ✓ Verified | 

#### Admin

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Configuration Ease of Admin** | Not enough data | 8.8 (15 reviews) | 
| **Pricing Administration** | Not enough data | 8.8 (13 reviews) ✓ Verified | 
| **Workflow Management** | Not enough data | 8.9 (14 reviews) ✓ Verified | 
| **Document Management** | Not enough data | 9.0 (12 reviews) | 

#### Channels

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Mobile User Support** | Not enough data | 9.4 (12 reviews) | 
| **Channel Partner Support** | Not enough data | 9.4 (12 reviews) ✓ Verified | 
| **eCommerce** | Not enough data | 9.8 (9 reviews) ✓ Verified | 

#### Platform

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **CRM Integration** | Not enough data | 9.6 (8 reviews) ✓ Verified | 
| **Integration API** | Not enough data | 9.5 (10 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 9.5 (11 reviews) | 
| **Scalability** | Not enough data | 9.2 (12 reviews) ✓ Verified | 
| **Reporting and Dashboards** | Not enough data | 8.9 (11 reviews) ✓ Verified | 
| **ERP Integration** | Not enough data | Not enough data | 

#### Generative AI - cpq

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Dynamic Quoting** | Not enough data | Not enough data | 
| **Dynamic Pricing** | Not enough data | Not enough data | 
| **Personalized Sale Recommendations** | Not enough data | Not enough data | 

### Proposal

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Zilliant CPQ** | 9.4/10 | 13 |

#### Document Creation

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Customizability: Variables and Fields** | Not enough data | 9.5 (10 reviews) ✓ Verified | 
| **Template Creation and Flexibility** | Not enough data | 9.5 (10 reviews) ✓ Verified | 
| **Rich Media** | Not enough data | 8.5 (9 reviews) ✓ Verified | 
| **Online Document Creation** | Not enough data | 9.4 (9 reviews) ✓ Verified | 
| **PDF Creation** | Not enough data | 9.6 (12 reviews) ✓ Verified | 
| **Custom Branding** | Not enough data | 9.4 (12 reviews) ✓ Verified | 

#### Workflow

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Document Builder Interface** | Not enough data | 9.7 (10 reviews) ✓ Verified | 
| **Collaborative Creation** | Not enough data | Feature Not Available | 
| **Assembly and Approval Workflows** | Not enough data | 9.6 (9 reviews) ✓ Verified | 

#### Analytics

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Engagement Tracking** | Not enough data | 9.4 (9 reviews) ✓ Verified | 
| **Proposal Effectiveness Reporting** | Not enough data | Feature Not Available | 
| **Reporting and Dashboards** | Not enough data | 8.9 (12 reviews) ✓ Verified | 

#### Administration and Platform

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **User, Role, and Access Management** | Not enough data | 9.3 (12 reviews) ✓ Verified | 
| **Alerts and Notifications** | Not enough data | 9.2 (12 reviews) ✓ Verified | 
| **CRM Integration** | Not enough data | 9.8 (7 reviews) ✓ Verified | 
| **E-Signature Integration** | Not enough data | 9.8 (7 reviews) ✓ Verified | 
| **CPQ Integration** | Not enough data | 9.6 (9 reviews) ✓ Verified | 
| **API / Integrations** | Not enough data | 9.4 (9 reviews) ✓ Verified | 

#### Generative AI

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Zilliant CPQ** | N/A | N/A |

#### Lead Generation

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.3/10 | 25 |
| **Zilliant CPQ** | N/A | N/A |

#### Lead Facilitation

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Customer-facing Chatbot** | 8.1 (19 reviews) | Not enough data | 
| **Lead Qualification** | 8.3 (19 reviews) | Not enough data | 
| **Lead Follow-up** | 8.6 (20 reviews) | Not enough data | 
| **Meeting Scheduling ** | 8.7 (18 reviews) | Not enough data | 

#### Organization

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 8.6 (20 reviews) | Not enough data | 
| **Data Entry** | 8.9 (19 reviews) | Not enough data | 
| **Integrations / APIs** | 7.9 (19 reviews) | Not enough data | 

#### Performance Analysis

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Coaching ** | 7.9 (17 reviews) | Not enough data | 
| **Peformance Tracking** | 8.3 (23 reviews) | Not enough data | 

#### Sales Analysis

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **ROI Forecasting ** | 7.8 (20 reviews) | Not enough data | 
| **Sales Forecasting ** | 8.8 (21 reviews) | Not enough data | 

#### Generative AI

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **AI Text Generation** | 8.3 (12 reviews) | Not enough data | 
| **AI Text Summarization** | 7.9 (13 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.5/10 | 276 |
| **Zilliant CPQ** | N/A | N/A |

#### Integrated Workflows

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Task Management** | 9.0 (236 reviews) ✓ Verified | Not enough data | 
| **Email Tracking/Automation** | 8.9 (244 reviews) ✓ Verified | Not enough data | 
| **Calls and Voice** | 8.4 (182 reviews) ✓ Verified | Not enough data | 
| **Other Outreach Options ** | 8.7 (182 reviews) ✓ Verified | Not enough data | 
| **CRM Integration** | 8.9 (219 reviews) ✓ Verified | Not enough data | 
| **Calendar** | 8.7 (69 reviews) | Not enough data | 
| **Shared Records** | 8.8 (64 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Content Management** | 8.9 (206 reviews) ✓ Verified | Not enough data | 
| **Workflow Management** | 8.9 (222 reviews) ✓ Verified | Not enough data | 
| **Workflow Performance** | 8.9 (220 reviews) ✓ Verified | Not enough data | 
| **Sales Coaching and Insights** | 8.7 (186 reviews) ✓ Verified | Not enough data | 
| **Gamification** | 7.6 (57 reviews) | Not enough data | 

#### AI and Automation

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Lead Prioritization** | 8.4 (66 reviews) | Not enough data | 
| **Lead Scoring** | 8.2 (69 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 8.3 (62 reviews) | Not enough data | 
| **Buyer Intelligence** | 7.9 (63 reviews) | Not enough data | 
| **Machine Learning** | 7.7 (59 reviews) | Not enough data | 

#### Generative AI

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **AI Text Generation** | 8.2 (28 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Visual Configuration

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Zilliant CPQ** | 9.5/10 | 10 |

#### Visual Configuration

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **2D Visualizations** | Not enough data | 9.4 (8 reviews) | 
| **3D Visualizations** | Not enough data | 9.5 (7 reviews) | 
| **CAD Visualizations** | Not enough data | 9.3 (7 reviews) | 
| **AR Visual Configuration** | Not enough data | 10.0 (5 reviews) | 
| **VR Visual Configuration** | Not enough data | 10.0 (5 reviews) | 
| **Drag-and-Drop Functionality** | Not enough data | 9.3 (9 reviews) | 
| **Floor Space Planning (FSP)** | Not enough data | Feature Not Available | 
| **APIs and Integrations** | Not enough data | 9.6 (8 reviews) | 
| **Proposal Generation** | Not enough data | 9.4 (9 reviews) | 
| **Configuration Rule Mapping** | Not enough data | 9.4 (9 reviews) | 

#### Generative AI

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **AI Text-to-Image** | Not enough data | Not enough data | 

### Quote-to-Cash

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Zilliant CPQ** | N/A | N/A |

#### Customer Requirements

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Quoting** | Not enough data | Not enough data | 
| **Configuration** | Not enough data | Not enough data | 
| **Pricing** | Not enough data | Not enough data | 

#### Contracts

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Creation** | Not enough data | Not enough data | 
| **Negotiation** | Not enough data | Not enough data | 
| **Execution** | Not enough data | Not enough data | 

#### Revenue

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Invoicing** | Not enough data | Not enough data | 
| **Matching** | Not enough data | Feature Not Available | 
| **Recognition** | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.4/10 | 18 |
| **Zilliant CPQ** | N/A | N/A |

#### Customization

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Custom Fields** | 9.1 (17 reviews) | Not enough data | 
| **Conditional Logic** | 8.3 (16 reviews) | Not enough data | 
| **Multi-page Forms** | 8.2 (14 reviews) | Not enough data | 
| **Design** | 8.3 (15 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Embedded Forms** | 8.4 (15 reviews) | Not enough data | 
| **Offline Capability** | 8.2 (12 reviews) | Not enough data | 
| **Notifications** | 8.4 (15 reviews) | Not enough data | 
| **Payments** | 8.5 (11 reviews) | Not enough data | 
| **Mobile Forms** | 8.3 (13 reviews) | Not enough data | 

### E-Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Zilliant CPQ** | N/A | N/A |

#### Headless Commerce

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Decoupling** | Not enough data | Not enough data | 
| **REST APIs** | Not enough data | Not enough data | 
| **Data Orchestration** | Not enough data | Not enough data | 
| **Customization** | Not enough data | Not enough data | 
| **Extensibility** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - E-Commerce Platforms

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Merchandising/Marketing

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Storefront Design Tools** | Not enough data | Not enough data | 
| **Product Visualization** | Not enough data | Not enough data | 
| **Recommendations / Personalization** | Not enough data | Not enough data | 
| **Promotions and Discounts** | Not enough data | Not enough data | 
| **Shopping Cart Abandonment** | Not enough data | Not enough data | 
| **Product Reviews** | Not enough data | Feature Not Available | 
| **SEO** | Not enough data | Not enough data | 

#### Product Catalog

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Content Management** | Not enough data | Not enough data | 
| **Product Configuration** | Not enough data | Not enough data | 
| **Product Search and Filtering** | Not enough data | Not enough data | 
| **Intangible Products** | Not enough data | Not enough data | 

#### Order Process

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Checkout Process** | Not enough data | Not enough data | 
| **Shipping Options** | Not enough data | Not enough data | 
| **Tax Display and Processing** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 
| **Returns / Refunds** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Multi-Channel Fulfillment** | Not enough data | Not enough data | 

#### Multi-Channel Support

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Omnichannel** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Social Commerce** | Not enough data | Feature Not Available | 
| **Customer Service** | Not enough data | Not enough data | 
| **Store Locator** | Not enough data | Feature Not Available | 
| **3rd-Party Store Integration** | Not enough data | Feature Not Available | 
| **B2B** | Not enough data | Not enough data | 

#### Platform

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **APIs** | Not enough data | Not enough data | 
| **Customization** | Not enough data | Not enough data | 
| **Integrations to Add-on Tools** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Reporting / Analytics** | Not enough data | Not enough data | 
| **Security** | Not enough data | Not enough data | 
| **Multi-Site Management** | Not enough data | Feature Not Available | 
| **Admin Access Rights** | Not enough data | Not enough data | 
| **Test-to-Product Migration** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Cross Browser Support** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Zilliant CPQ** | N/A | N/A |

#### Agentic AI - Visitor Identification

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.7/10 | 58 |
| **Zilliant CPQ** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Attribution

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Lead Opportunity** | 8.8 (50 reviews) | Not enough data | 
| **Lead Assignment** | 9.0 (51 reviews) | Not enough data | 
| **Pipeline Acceleration** | 8.6 (50 reviews) | Not enough data | 

#### Discovery

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Lead Management** | 8.9 (51 reviews) | Not enough data | 
| **Scoring/Ranking** | 8.5 (53 reviews) | Not enough data | 
| **Lead Context** | 8.7 (50 reviews) | Not enough data | 

#### Management

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Conversion Viability** | 8.7 (49 reviews) | Not enough data | 
| **Workflow** | 9.0 (51 reviews) | Not enough data | 

#### Platform

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Data Synchronization** | 8.5 (49 reviews) | Not enough data | 
| **Analysis** | 8.7 (51 reviews) | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Zilliant CPQ** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.5/10 | 38 |
| **Zilliant CPQ** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Incentives

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Badges** | 8.5 (28 reviews) | Not enough data | 
| **Triggers** | 8.6 (29 reviews) | Not enough data | 
| **Commission Calculator** | 7.9 (28 reviews) | Not enough data | 
| **Leaderboards** | 8.3 (30 reviews) | Not enough data | 

#### Personalization

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Profiles** | 8.8 (32 reviews) | Not enough data | 
| **Custom Reports** | 8.6 (33 reviews) | Not enough data | 
| **Dashboards** | 8.6 (34 reviews) | Not enough data | 
| **Goal Setting** | 8.4 (31 reviews) | Not enough data | 

#### Administrative

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Integration** | 8.5 (32 reviews) | Not enough data | 
| **Employee Structure** | 8.4 (29 reviews) | Not enough data | 
| **Behavior Monitoring** | 8.4 (28 reviews) | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.7/10 | 290 |
| **Zilliant CPQ** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Analytics

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Open Rates** | 8.9 (223 reviews) | Not enough data | 
| **Link Activity** | 8.8 (216 reviews) | Not enough data | 
| **Attachment Activity** | 8.2 (50 reviews) | Not enough data | 

#### Customizations

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Email Platform Integration** | 9.0 (233 reviews) | Not enough data | 
| **Email Scheduling** | 9.2 (238 reviews) | Not enough data | 
| **Notifications** | 8.9 (245 reviews) | Not enough data | 
| **Email Categorization** | 8.6 (219 reviews) | Not enough data | 
| **Templates** | 8.9 (240 reviews) | Not enough data | 

#### Generative AI

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **AI Text Generation** | 7.7 (32 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.2/10 | 103 |
| **Zilliant CPQ** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Data Sourcing** | 8.1 (84 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.4 (84 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.2 (78 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.4 (89 reviews) | Not enough data | 
| **Data Segmentation** | 8.3 (84 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Lead Scoring** | 8.1 (85 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.2 (83 reviews) | Not enough data | 
| **Risk Analysis** | 8.0 (78 reviews) | Not enough data | 
| **Live Forecasting** | 7.6 (80 reviews) | Not enough data | 

#### Sales Management

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Live Pipeline Management** | 8.4 (89 reviews) | Not enough data | 
| **Sales Gamification** | 7.8 (79 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.3 (84 reviews) | Not enough data | 
| **Activity Tracking** | 8.7 (89 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 9.0/10 | 191 |
| **Zilliant CPQ** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Calling

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Record Calls** | 8.8 (137 reviews) | Not enough data | 
| **Generate Location** | 8.8 (120 reviews) | Not enough data | 
| **Call Types** | 8.7 (130 reviews) | Not enough data | 
| **Click-to-Call** | 9.1 (146 reviews) | Not enough data | 
| **Auto Dialer** | Not enough data | Not enough data | 

#### Contacts

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Personalization** | 9.0 (151 reviews) | Not enough data | 
| **Information Locater** | 9.0 (137 reviews) | Not enough data | 
| **Record Prospect Data** | 9.0 (143 reviews) | Not enough data | 

#### Insights

| Feature | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Notes** | 9.1 (165 reviews) | Not enough data | 
| **Daily Summary** | 9.1 (142 reviews) | Not enough data | 
| **Automated Voicemails** | 8.9 (123 reviews) | Not enough data | 
| **Automated Emails** | 9.0 (145 reviews) | Not enough data | 
| **Sorts Prospects** | 9.0 (141 reviews) | Not enough data | 
| **Automated Note Taking** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to Freshsales (10):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)

**Unique to Zilliant CPQ (6):** [Quote-to-Cash Software](https://www.g2.com/categories/quote-to-cash), [Visual Configuration Software](https://www.g2.com/categories/visual-configuration), [Proposal Software](https://www.g2.com/categories/proposal), [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms), [CPQ Software](https://www.g2.com/categories/cpq), [SAP Store Software](https://www.g2.com/categories/sap-store)


---
## Reviewer Demographics

### By Company Size

| Segment | Freshsales | Zilliant CPQ | 
|---|---|---|
| **Small-Business** | 67.8% | 42.9% | 
| **Mid-Market** | 26.8% | 17.9% | 
| **Enterprise** | 5.4% | 39.3% | 

### By Industry

#### Freshsales

- **Information Technology and Services:** 16.7%
- **Computer Software:** 13.7%
- **Marketing and Advertising:** 7.8%
- **Financial Services:** 4.2%
- **Internet:** 3.6%
- **Education Management:** 3.2%
- **Retail:** 2.8%
- **Real Estate:** 2.4%
- **Construction:** 1.9%
- **Telecommunications:** 1.9%
- **Other:** 41.7%

#### Zilliant CPQ

- **Mechanical or Industrial Engineering:** 21.4%
- **Information Technology and Services:** 21.4%
- **Electrical/Electronic Manufacturing:** 10.7%
- **Consumer Goods:** 10.7%
- **Automotive:** 10.7%
- **Machinery:** 7.1%
- **Wholesale:** 3.6%
- **Semiconductors:** 3.6%
- **Retail:** 3.6%
- **Furniture:** 3.6%
- **Other:** 3.6%

---
## Alternatives

### Alternatives to Freshsales

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25855 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13874 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14724 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1443 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3573 reviews)
- [Salesmate](https://www.g2.com/products/salesmate/reviews) — 4.7/5 stars (118 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3093 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2046 reviews)

### Alternatives to Zilliant CPQ

- [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) — 4.2/5 stars (1502 reviews)
- [Oracle CPQ](https://www.g2.com/products/oracle-cpq/reviews) — 4.0/5 stars (277 reviews)
- [Conga CPQ](https://www.g2.com/products/conga-cpq/reviews) — 4.2/5 stars (237 reviews)
- [DealHub AI](https://www.g2.com/products/dealhub-ai/reviews) — 4.7/5 stars (848 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3600 reviews)
- [Tacton CPQ](https://www.g2.com/products/tacton-cpq/reviews) — 4.3/5 stars (54 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13874 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25855 reviews)
- [Qwilr](https://www.g2.com/products/qwilr/reviews) — 4.6/5 stars (911 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews)

---
## Top Discussions

### Freshsales

- Title: [What is Freshsales used for?](https://www.g2.com/discussions/what-is-freshsales-used-for) — 2 comments, 1 upvote
  > **Top comment:** "It's used for a number of things from lead generation to managing client accounts. It's a great tool to keep everything under 1 umbrella that is accessible..."
- Title: [What are the three benefits of CRM?](https://www.g2.com/discussions/freshsales-what-are-the-three-benefits-of-crm) — 2 comments
  > **Top comment:** "1. Creating sequences/pipelines to contact leads quicker and stay in communication with them easier
2. Allowing the sales team to easily access the..."
- Title: [What is Freshsales CRM?](https://www.g2.com/discussions/what-is-freshsales-crm) — 1 comment
  > **Top comment:** "It's a CRM software."
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/freshsales-what-are-the-features-of-crm-software) — 1 comment
  > **Top comment:** "Very nice software "
- Title: [How to improve more on fresh sales](https://www.g2.com/discussions/how-to-improve-more-on-fresh-sales) — 1 comment, 1 upvote
  > **Top comment:** "Auto WhatsApp feature "

### Zilliant CPQ

- Title: [Which level of approvals does In Mind Cloud support? Which workflow routing is possible?](https://www.g2.com/discussions/14111-which-level-of-approvals-does-in-mind-cloud-support-which-workflow-routing-is-possible) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "In Mind Cloud supports Matrix Approvals and Multi-Level-Approvals with multiple rules to be used in parallel if needed. An approval API can connect to..."
- Title: [In which formats can In Mind Cloud export my quote?](https://www.g2.com/discussions/14110-in-which-formats-can-in-mind-cloud-export-my-quote) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Our powerful template engine can generate complete and professional quotes, project summaries or other documents in different formats: Word, Excel, PDF...."
- Title: [Can I integrate my existing CRM into the Digital Sales Platform? Which third party CRM integrations are supported?](https://www.g2.com/discussions/14109-can-i-integrate-my-existing-crm-into-the-digital-sales-platform-which-third-party-crm-integrations-are-supported) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "3rd party CRM systems such as SAP Hybris can be integrated so you can capture all relevant information like Accounts/Contacts, Opportunity, Quotes and..."
- Title: [Does In Mind Cloud's Sales Platform support CAD Autodesk for engineering sales?](https://www.g2.com/discussions/does-in-mind-cloud-s-sales-platform-support-cad-autodesk-for-engineering-sales) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, you can directly view and generate CAD drawings using the world-leading cloud service of Autodesk. In Mind Cloud enables you to generate CAD drawings..."
- Title: [Can I build freestyle Cost, Price and Configuration Models in In Mind Cloud using Excel?](https://www.g2.com/discussions/14107-can-i-build-freestyle-cost-price-and-configuration-models-in-in-mind-cloud-using-excel) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, In Mind Cloud provides an Excel Connector that enables business users to build cost, price and/or configuration models in Excel and use them on our..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/freshsales-vs-zilliant-cpq)