# Freshsales vs Seamless (formally Seamless.AI) Comparison
---
## AI Generated Summary
- Users report that Freshsales excels in ease of use with a score of 9.0, making it intuitive for small businesses to navigate, while Seamless.AI, with a score of 8.8, is slightly less user-friendly, particularly for those new to CRM systems.
- Reviewers mention that Freshsales offers robust lead management features, scoring 8.8, which users appreciate for its ability to streamline their sales processes. In contrast, Seamless.AI shines in lead scoring and ranking with an impressive score of 9.7, indicating its strength in prioritizing leads effectively.
- G2 users highlight that Freshsales has a strong product direction with a score of 9.3, suggesting that users feel confident in the platform's future developments. Meanwhile, Seamless.AI, with a score of 8.7, is perceived as having a less clear trajectory, which may concern some potential buyers.
- Users on G2 report that Freshsales provides quality support, scoring 8.8, which is often praised for responsiveness and helpfulness. Seamless.AI, while still decent at 8.5, has received feedback indicating that support could be improved in terms of response times.
- Reviewers mention that Freshsales has a solid pipeline acceleration feature, scoring 8.6, which helps users move deals through the sales funnel efficiently. In comparison, Seamless.AI scores higher at 9.0, indicating a more effective approach to speeding up the sales process.
- Users say that Freshsales offers a competitive entry-level price starting at $9.00, making it accessible for small businesses. Seamless.AI, on the other hand, provides a free trial, which users appreciate as a risk-free way to evaluate the software before committing financially.



| | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 1,236 | 5,356 | 
| **Largest Market Segment** | Small-Business (67.8% of reviews) | Small-Business (64.0% of reviews) | 
| **Entry Level Price** | Starting at $9.00 1 User Per Month | Free Trial | 

---
## Top Pros & Cons

### Freshsales

Pros:
- Ease of Use (103 reviews)
- Features (70 reviews)

Cons:
- Missing Features (47 reviews)
- Limited Features (32 reviews)

### Seamless (formally Seamless.AI)

Pros:
- Contact Information (1184 reviews)
- Ease of Use (1181 reviews)

Cons:
- Inaccurate Data (410 reviews)
- Outdated Contacts (295 reviews)

---
## Ratings Comparison
| Rating | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
  | **Meets Requirements** | 8.7 (1048 reviews) | 8.4 (4789 reviews) | 
  | **Ease of Use** | 9.0 (1062 reviews) | 8.8 (4933 reviews) | 
  | **Ease of Setup** | 8.7 (568 reviews) | 8.9 (3949 reviews) | 
  | **Ease of Admin** | 8.9 (536 reviews) | 8.7 (1257 reviews) | 
  | **Quality of Support** | 8.8 (1017 reviews) | 8.5 (4229 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (530 reviews) | 8.5 (1251 reviews) | 
  | **Product Direction (% positive)** | 9.3 (1041 reviews) | 8.7 (4804 reviews) | 

---
## Pricing

### Freshsales

#### Entry-Level Pricing

Plan: Growth

Price: Starting at $9.00 1 User Per Month

Description: Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels	

Key Features:
- Web Forms	
- SMS & WhatsApp	
- Basic Workflows

[Browse all 3 editions](https://www.g2.com/products/freshsales/pricing)

#### Free Trial

Yes

### Seamless (formally Seamless.AI)

#### Entry-Level Pricing

Plan: Free Trial

Price: Free Trial

Description: Get 50 Free Credits and Try it for Yourself! 

Key Features:
- Verified Emails, Cell Phones and Direct Dials For Everyone You Need to Sell to
- Download our Free Chrome Extension 
- Search Anywhere on the Web, Including LinkedIn Sales Navigator 

[Browse all 4 editions](https://www.g2.com/products/seamless-formally-seamless-ai/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.4/10 | 830 |
| **Seamless (formally Seamless.AI)** | N/A | N/A |

#### Sales Force Automation

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Contact & Account Management** | 8.9 (720 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | 8.3 (416 reviews) | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 8.8 (711 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | 8.5 (707 reviews) ✓ Verified | Not enough data | 
| **Territory & Quota Management** | 8.3 (506 reviews) ✓ Verified | Not enough data | 
| **Desktop Integration** | 8.6 (336 reviews) ✓ Verified | Not enough data | 
| **Product & Price List Management** | 8.2 (481 reviews) ✓ Verified | Not enough data | 
| **Quote & Order Management** | 8.1 (467 reviews) | Not enough data | 
| **Customer Contract Management** | 8.4 (509 reviews) ✓ Verified | Not enough data | 

#### Marketing Automation

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Email Marketing** | 8.5 (548 reviews) | Not enough data | 
| **Campaign Management** | 8.5 (521 reviews) | Not enough data | 
| **Lead Management** | 8.9 (632 reviews) | Not enough data | 
| **Marketing ROI Analytics** | 7.9 (114 reviews) | Not enough data | 

#### Customer Support

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Case Management** | 8.5 (533 reviews) | Not enough data | 
| **Customer Support Portal** | 8.6 (541 reviews) | Not enough data | 
| **Knowledge Base** | 8.6 (547 reviews) | Not enough data | 
| **Call Center Features** | 8.2 (457 reviews) | Not enough data | 
| **Support Analytics** | 8.5 (477 reviews) | Not enough data | 

#### Reporting & Analytics

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Reporting** | 8.4 (632 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.6 (665 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | 8.3 (507 reviews) ✓ Verified | Not enough data | 

#### Mobile & Social

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Social Collaboration Features** | Feature Not Available | Not enough data | 
| **Social Network Integration** | 8.2 (207 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | 8.3 (330 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Customization** | 8.4 (405 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.5 (397 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.7 (414 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.3 (314 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 7.7 (258 reviews) | Not enough data | 
| **Document & Content Mgmt.** | 8.0 (301 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.8 (413 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.0 (285 reviews) ✓ Verified | Not enough data | 

#### Integration

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Data Import & Export Tools** | 8.4 (375 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.3 (333 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 7.9 (297 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **AI Text Generation** | 7.6 (85 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Seamless (formally Seamless.AI)** | N/A | N/A |

#### Email Marketing

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Building and Personalizing Emails** | 9.3 (12 reviews) | Not enough data | 
| **Sending Outbound Emails** | 9.2 (11 reviews) | Not enough data | 
| **Manage Email Deliverability** | 8.1 (9 reviews) | Not enough data | 
| **Automated Email Responses** | 8.8 (11 reviews) | Not enough data | 

#### Online Marketing

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Landing Pages and Forms** | 9.0 (8 reviews) | Not enough data | 
| **Dynamic Content** | 8.5 (8 reviews) | Not enough data | 
| **A/B Testing** | 8.1 (12 reviews) | Not enough data | 
| **Mobile Optimized** | 9.4 (9 reviews) | Not enough data | 
| **Search Tracking and Optimization** | Not enough data | Not enough data | 

#### Lead Management

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Marketing Lead Database** | 8.9 (9 reviews) | Not enough data | 
| **Data Quality Management** | 8.5 (8 reviews) | Not enough data | 
| **Segmentation** | 8.7 (10 reviews) | Not enough data | 
| **Lead Scoring and Grading** | 8.5 (9 reviews) | Not enough data | 
| **Lead Nurturing** | 8.9 (9 reviews) | Not enough data | 
| **Online Behavior Tracking** | 8.9 (11 reviews) | Not enough data | 
| **Automated Alerts and Tasks** | 9.2 (10 reviews) | Not enough data | 
| **CRM Lead Integration** | 8.7 (9 reviews) | Not enough data | 

#### Campaign Management

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Program Management** | 9.2 (6 reviews) | Not enough data | 
| **Event / Webinar Marketing** | 8.8 (7 reviews) | Not enough data | 
| **Calendaring** | Not enough data | Not enough data | 
| **Budgeting** | Not enough data | Not enough data | 

#### Social

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Social Listening** | Not enough data | Not enough data | 
| **Social Sharing** | Not enough data | Not enough data | 
| **Social Campaigns** | Not enough data | Not enough data | 
| **Social Media Engagement** | 9.3 (5 reviews) | Not enough data | 
| **Social Media Advertising** | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Basic Reporting** | 8.7 (10 reviews) | Not enough data | 
| **Web Analytics** | 8.5 (11 reviews) | Not enough data | 
| **ROI Analytics** | 8.6 (7 reviews) | Not enough data | 
| **Revenue Analytics** | Not enough data | Not enough data | 
| **SEO / Keyword Analytics** | Not enough data | Not enough data | 

#### Platform

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Customization ** | 9.0 (5 reviews) | Not enough data | 
| **Workflow Capability** | 8.6 (6 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.3 (6 reviews) | Not enough data | 
| **Internationalization** | 9.3 (5 reviews) | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | 8.1 (6 reviews) | Not enough data | 
| **Output Document Generation** | Not enough data | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Integration

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Data Import & Export Tools** | 8.6 (7 reviews) | Not enough data | 
| **Integration APIs** | 8.3 (6 reviews) | Not enough data | 
| **Breadth of Partner Applications** | 9.0 (5 reviews) | Not enough data | 

### Sales Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Seamless (formally Seamless.AI)** | 7.6/10 | 3074 |

#### Data Availability

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Contact Data Availability** | Not enough data | 8.4 (3000 reviews) | 
| **Company Data Availability** | Not enough data | 8.4 (2928 reviews) | 
| **Industry Research Availability** | Not enough data | 8.0 (2826 reviews) ✓ Verified | 
| **Technographic Data Availability** | Not enough data | 7.7 (2036 reviews) | 

#### Data Accuracy

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Contact Data Accuracy** | Not enough data | 7.6 (2934 reviews) | 
| **Company Data Accuracy** | Not enough data | 8.0 (2860 reviews) | 
| **Technographic Data Accuracy** | Not enough data | 7.7 (2028 reviews) | 

#### Agentic AI - Sales Intelligence

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.3 (145 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (143 reviews) | 
| **Adaptive Learning** | Not enough data | 6.3 (143 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.4 (144 reviews) | 
| **Proactive Assistance** | Not enough data | 6.4 (144 reviews) | 
| **Decision Making** | Not enough data | 6.6 (145 reviews) | 

#### Platform

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Internationalization** | Not enough data | 7.7 (2291 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.3 (2380 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.5 (2467 reviews) | 
| **Reporting/Dashboards** | Not enough data | Feature Not Available | 
| **Mobile User Support** | Not enough data | 7.5 (2239 reviews) ✓ Verified | 
| **APIs** | Not enough data | 7.8 (2256 reviews) | 

#### Features

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Lead Builder** | Not enough data | 8.4 (2787 reviews) | 
| **Integration to CRM/Marketing Automation** | Not enough data | 8.2 (2703 reviews) | 
| **Data Cleaning/Enrichment** | Not enough data | 7.8 (2675 reviews) ✓ Verified | 
| **Data Segmentation/Filtering** | Not enough data | 8.0 (2696 reviews) ✓ Verified | 
| **Search** | Not enough data | 8.5 (2869 reviews) ✓ Verified | 
| **News/People Alerts** | Not enough data | 7.2 (2520 reviews) ✓ Verified | 
| **Connections** | Not enough data | 7.7 (2593 reviews) ✓ Verified | 
| **Reporting** | Not enough data | Feature Not Available | 
| **Messaging** | Not enough data | Feature Not Available | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Seamless (formally Seamless.AI)** | N/A | N/A |

#### Lead Generation

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.3/10 | 25 |
| **Seamless (formally Seamless.AI)** | N/A | N/A |

#### Lead Facilitation

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Customer-facing Chatbot** | 8.1 (19 reviews) | Not enough data | 
| **Lead Qualification** | 8.3 (19 reviews) | Not enough data | 
| **Lead Follow-up** | 8.6 (20 reviews) | Not enough data | 
| **Meeting Scheduling ** | 8.7 (18 reviews) | Not enough data | 

#### Organization

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 8.6 (20 reviews) | Not enough data | 
| **Data Entry** | 8.9 (19 reviews) | Not enough data | 
| **Integrations / APIs** | 7.9 (19 reviews) | Not enough data | 

#### Performance Analysis

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Coaching ** | 7.9 (17 reviews) | Not enough data | 
| **Peformance Tracking** | 8.3 (23 reviews) | Not enough data | 

#### Sales Analysis

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **ROI Forecasting ** | 7.8 (20 reviews) | Not enough data | 
| **Sales Forecasting ** | 8.8 (21 reviews) | Not enough data | 

#### Generative AI

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **AI Text Generation** | 8.3 (12 reviews) | Not enough data | 
| **AI Text Summarization** | 7.9 (13 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.5/10 | 276 |
| **Seamless (formally Seamless.AI)** | N/A | N/A |

#### Integrated Workflows

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Task Management** | 9.0 (236 reviews) ✓ Verified | Not enough data | 
| **Email Tracking/Automation** | 8.9 (244 reviews) ✓ Verified | Not enough data | 
| **Calls and Voice** | 8.4 (182 reviews) ✓ Verified | Not enough data | 
| **Other Outreach Options ** | 8.7 (182 reviews) ✓ Verified | Not enough data | 
| **CRM Integration** | 8.9 (219 reviews) ✓ Verified | Not enough data | 
| **Calendar** | 8.7 (69 reviews) | Not enough data | 
| **Shared Records** | 8.8 (64 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Content Management** | 8.9 (206 reviews) ✓ Verified | Not enough data | 
| **Workflow Management** | 8.9 (222 reviews) ✓ Verified | Not enough data | 
| **Workflow Performance** | 8.9 (220 reviews) ✓ Verified | Not enough data | 
| **Sales Coaching and Insights** | 8.7 (186 reviews) ✓ Verified | Not enough data | 
| **Gamification** | 7.6 (57 reviews) | Not enough data | 

#### AI and Automation

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Lead Prioritization** | 8.4 (66 reviews) | Not enough data | 
| **Lead Scoring** | 8.2 (69 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 8.3 (62 reviews) | Not enough data | 
| **Buyer Intelligence** | 7.9 (63 reviews) | Not enough data | 
| **Machine Learning** | 7.7 (59 reviews) | Not enough data | 

#### Generative AI

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **AI Text Generation** | 8.2 (28 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Buyer Intent Data Providers

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Seamless (formally Seamless.AI)** | 8.2/10 | 775 |

#### Data Availability

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Contact Data Availability** | Not enough data | 8.5 (768 reviews) | 
| **Account Data Availability** | Not enough data | 8.4 (765 reviews) | 
| **Offline Data** | Not enough data | Feature Not Available | 

#### Platform Additional Functionality

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Integrations** | Not enough data | 8.4 (749 reviews) | 
| **Topic Customization** | Not enough data | 8.2 (727 reviews) | 
| **Natural Language Processing (NLP)** | Not enough data | 8.0 (713 reviews) | 
| **Alerts** | Not enough data | 7.8 (710 reviews) | 
| **Real-time Intent** | Not enough data | 7.9 (718 reviews) | 

### Lead Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Seamless (formally Seamless.AI)** | 8.2/10 | 3251 |

#### Lead Intelligence

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Lead Validation** | Not enough data | 8.0 (3160 reviews) | 
| **Lead Enrichment** | Not enough data | 8.0 (3097 reviews) | 
| **Lead Quality** | Not enough data | 7.9 (3187 reviews) | 
| **Lead Analysis** | Not enough data | 7.8 (3040 reviews) | 
| **Browser Extension** | Not enough data | 8.6 (3113 reviews) | 

#### Agentic AI - Lead Intelligence

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 8.6 (91 reviews) | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Seamless (formally Seamless.AI)** | 9.2/10 | 45 |

#### Lead Monitoring

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Features** | Not enough data | 9.4 (40 reviews) | 
| **Performance** | Not enough data | 9.3 (38 reviews) | 
| **Identification** | Not enough data | 9.1 (39 reviews) | 

#### Agentic AI - Lead Capture

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 9.2 (33 reviews) | 
| **Proactive Assistance** | Not enough data | 8.8 (32 reviews) | 

#### Data Capture

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Mobile** | Not enough data | 9.0 (38 reviews) | 
| **Websites** | Not enough data | 9.2 (38 reviews) | 
| **Social Media** | Not enough data | 8.9 (39 reviews) | 
| **Data** | Not enough data | 9.3 (38 reviews) | 

#### Analytics

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Export/Import** | Not enough data | 9.3 (36 reviews) | 
| **Reporting** | Not enough data | 9.2 (37 reviews) | 

#### Customization

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Forms** | Not enough data | 9.1 (36 reviews) | 
| **Personalization** | Not enough data | 9.2 (36 reviews) | 
| **Templates** | Not enough data | 9.1 (35 reviews) | 
| **Integration** | Not enough data | 9.3 (35 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.4/10 | 18 |
| **Seamless (formally Seamless.AI)** | N/A | N/A |

#### Customization

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Custom Fields** | 9.1 (17 reviews) | Not enough data | 
| **Conditional Logic** | 8.3 (16 reviews) | Not enough data | 
| **Multi-page Forms** | 8.2 (14 reviews) | Not enough data | 
| **Design** | 8.3 (15 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Embedded Forms** | 8.4 (15 reviews) | Not enough data | 
| **Offline Capability** | 8.2 (12 reviews) | Not enough data | 
| **Notifications** | 8.4 (15 reviews) | Not enough data | 
| **Payments** | 8.5 (11 reviews) | Not enough data | 
| **Mobile Forms** | 8.3 (13 reviews) | Not enough data | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Seamless (formally Seamless.AI)** | N/A | N/A |

#### Agentic AI - Visitor Identification

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.7/10 | 58 |
| **Seamless (formally Seamless.AI)** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Attribution

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Lead Opportunity** | 8.8 (50 reviews) | Not enough data | 
| **Lead Assignment** | 9.0 (51 reviews) | Not enough data | 
| **Pipeline Acceleration** | 8.6 (50 reviews) | Not enough data | 

#### Discovery

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Lead Management** | 8.9 (51 reviews) | Not enough data | 
| **Scoring/Ranking** | 8.5 (53 reviews) | Not enough data | 
| **Lead Context** | 8.7 (50 reviews) | Not enough data | 

#### Management

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Conversion Viability** | 8.7 (49 reviews) | Not enough data | 
| **Workflow** | 9.0 (51 reviews) | Not enough data | 

#### Platform

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Data Synchronization** | 8.5 (49 reviews) | Not enough data | 
| **Analysis** | 8.7 (51 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.5/10 | 38 |
| **Seamless (formally Seamless.AI)** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Incentives

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Badges** | 8.5 (28 reviews) | Not enough data | 
| **Triggers** | 8.6 (29 reviews) | Not enough data | 
| **Commission Calculator** | 7.9 (28 reviews) | Not enough data | 
| **Leaderboards** | 8.3 (30 reviews) | Not enough data | 

#### Personalization

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Profiles** | 8.8 (32 reviews) | Not enough data | 
| **Custom Reports** | 8.6 (33 reviews) | Not enough data | 
| **Dashboards** | 8.6 (34 reviews) | Not enough data | 
| **Goal Setting** | 8.4 (31 reviews) | Not enough data | 

#### Administrative

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Integration** | 8.5 (32 reviews) | Not enough data | 
| **Employee Structure** | 8.4 (29 reviews) | Not enough data | 
| **Behavior Monitoring** | 8.4 (28 reviews) | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.7/10 | 290 |
| **Seamless (formally Seamless.AI)** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Analytics

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Open Rates** | 8.9 (223 reviews) | Not enough data | 
| **Link Activity** | 8.8 (216 reviews) | Not enough data | 
| **Attachment Activity** | 8.2 (50 reviews) | Not enough data | 

#### Customizations

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Email Platform Integration** | 9.0 (233 reviews) | Not enough data | 
| **Email Scheduling** | 9.2 (238 reviews) | Not enough data | 
| **Notifications** | 8.9 (245 reviews) | Not enough data | 
| **Email Categorization** | 8.6 (219 reviews) | Not enough data | 
| **Templates** | 8.9 (240 reviews) | Not enough data | 

#### Generative AI

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **AI Text Generation** | 7.7 (32 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.2/10 | 103 |
| **Seamless (formally Seamless.AI)** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Data Sourcing** | 8.1 (84 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.4 (84 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.2 (78 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.4 (89 reviews) | Not enough data | 
| **Data Segmentation** | 8.3 (84 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Lead Scoring** | 8.1 (85 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.2 (83 reviews) | Not enough data | 
| **Risk Analysis** | 8.0 (78 reviews) | Not enough data | 
| **Live Forecasting** | 7.6 (80 reviews) | Not enough data | 

#### Sales Management

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Live Pipeline Management** | 8.4 (89 reviews) | Not enough data | 
| **Sales Gamification** | 7.8 (79 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.3 (84 reviews) | Not enough data | 
| **Activity Tracking** | 8.7 (89 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 9.0/10 | 191 |
| **Seamless (formally Seamless.AI)** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Calling

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Record Calls** | 8.8 (137 reviews) | Not enough data | 
| **Generate Location** | 8.8 (120 reviews) | Not enough data | 
| **Call Types** | 8.7 (130 reviews) | Not enough data | 
| **Click-to-Call** | 9.1 (146 reviews) | Not enough data | 
| **Auto Dialer** | Not enough data | Not enough data | 

#### Contacts

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Personalization** | 9.0 (151 reviews) | Not enough data | 
| **Information Locater** | 9.0 (137 reviews) | Not enough data | 
| **Record Prospect Data** | 9.0 (143 reviews) | Not enough data | 

#### Insights

| Feature | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Notes** | 9.1 (165 reviews) | Not enough data | 
| **Daily Summary** | 9.1 (142 reviews) | Not enough data | 
| **Automated Voicemails** | 8.9 (123 reviews) | Not enough data | 
| **Automated Emails** | 9.0 (145 reviews) | Not enough data | 
| **Sorts Prospects** | 9.0 (141 reviews) | Not enough data | 
| **Automated Note Taking** | Not enough data | Not enough data | 

---
## Categories

**Unique to Freshsales (11):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [CRM Software](https://www.g2.com/categories/crm), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)

**Unique to Seamless (formally Seamless.AI) (4):** [Lead Intelligence Software](https://www.g2.com/categories/lead-intelligence), [Buyer Intent Data Providers](https://www.g2.com/categories/buyer-intent-data-providers), [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence), [Lead Capture Software](https://www.g2.com/categories/lead-capture)


---
## Reviewer Demographics

### By Company Size

| Segment | Freshsales | Seamless (formally Seamless.AI) | 
|---|---|---|
| **Small-Business** | 67.8% | 64.0% | 
| **Mid-Market** | 26.8% | 29.2% | 
| **Enterprise** | 5.4% | 6.8% | 

### By Industry

#### Freshsales

- **Information Technology and Services:** 16.7%
- **Computer Software:** 13.7%
- **Marketing and Advertising:** 7.8%
- **Financial Services:** 4.2%
- **Internet:** 3.6%
- **Education Management:** 3.2%
- **Retail:** 2.8%
- **Real Estate:** 2.4%
- **Construction:** 1.9%
- **Telecommunications:** 1.9%
- **Other:** 41.7%

#### Seamless (formally Seamless.AI)

- **Information Technology and Services:** 14.1%
- **Computer Software:** 12.8%
- **Marketing and Advertising:** 11.6%
- **Consulting:** 4.2%
- **Staffing and Recruiting:** 4.0%
- **Financial Services:** 3.6%
- **Logistics and Supply Chain:** 2.7%
- **Telecommunications:** 2.1%
- **Computer & Network Security:** 2.0%
- **Manufacturing:** 2.0%
- **Other:** 40.9%

---
## Alternatives

### Alternatives to Freshsales

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13873 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14716 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1443 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3573 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)
- [Salesmate](https://www.g2.com/products/salesmate/reviews) — 4.7/5 stars (118 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3091 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2046 reviews)

### Alternatives to Seamless (formally Seamless.AI)

- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9691 reviews)
- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9108 reviews)
- [Lusha](https://www.g2.com/products/lusha/reviews) — 4.3/5 stars (1660 reviews)
- [SalesIntel](https://www.g2.com/products/salesintel/reviews) — 4.3/5 stars (540 reviews)
- [Lead411](https://www.g2.com/products/lead411/reviews) — 4.5/5 stars (481 reviews)
- [RocketReach](https://www.g2.com/products/rocketreach/reviews) — 4.4/5 stars (1370 reviews)
- [LeadIQ](https://www.g2.com/products/leadiq/reviews) — 4.2/5 stars (1179 reviews)
- [6sense Sales Intelligence](https://www.g2.com/products/6sense-sales/reviews) — 3.9/5 stars (1027 reviews)
- [UpLead](https://www.g2.com/products/uplead/reviews) — 4.7/5 stars (828 reviews)
- [Clearbit](https://www.g2.com/products/clearbit/reviews) — 4.4/5 stars (633 reviews)

---
## Top Discussions

### Freshsales

- Title: [What is Freshsales used for?](https://www.g2.com/discussions/what-is-freshsales-used-for) — 2 comments, 1 upvote
  > **Top comment:** "It's used for a number of things from lead generation to managing client accounts. It's a great tool to keep everything under 1 umbrella that is accessible..."
- Title: [What are the three benefits of CRM?](https://www.g2.com/discussions/freshsales-what-are-the-three-benefits-of-crm) — 2 comments
  > **Top comment:** "1. Creating sequences/pipelines to contact leads quicker and stay in communication with them easier
2. Allowing the sales team to easily access the..."
- Title: [What is Freshsales CRM?](https://www.g2.com/discussions/what-is-freshsales-crm) — 1 comment
  > **Top comment:** "It's a CRM software."
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/freshsales-what-are-the-features-of-crm-software) — 1 comment
  > **Top comment:** "Very nice software "
- Title: [How to improve more on fresh sales](https://www.g2.com/discussions/how-to-improve-more-on-fresh-sales) — 1 comment, 1 upvote
  > **Top comment:** "Auto WhatsApp feature "

### Seamless (formally Seamless.AI)

- Title: [What is Seamless.ai used for?](https://www.g2.com/discussions/what-is-seamless-ai-used-for) — 4 comments, 2 upvotes
  > **Top comment:** "Finding leads across various industries. Their technology, only 30% accurate, in my experience, delivers phone numbers and email for cold sales calls...."
- Title: [Is seamless Ai legal?](https://www.g2.com/discussions/is-seamless-ai-legal) — 4 comments
  > **Top comment:** "If using Seamless is wrong then I do not want to be right... Of course it is legal.  I use it daily, a great tool to dig deeper into a company and learn more..."
- Title: [What does seamless AI do?](https://www.g2.com/discussions/what-does-seamless-ai-do) — 4 comments
  > **Top comment:** "Seamless AI helps me find the right team members to contact, also it gives me a overview of the other co-works that can also be very helpful. "
- Title: [Is anyone else having problems with email accuracy (bounce) levels?](https://www.g2.com/discussions/is-anyone-else-having-problems-with-email-accuracy-bounce-levels) — 2 comments, 1 upvote
  > **Top comment:** "Yes I have that problem. I create my list and then run it through third party email verification services. I use a service I found on Fiverr. Very cheap...."
- Title: [How do you narrow down geography in the Seamless Ai application](https://www.g2.com/discussions/42938-how-do-you-narrow-down-geography-in-the-seamless-ai-application) — 2 comments, 2 upvotes
  > **Top comment:** "Radius"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/freshsales-vs-seamless-formally-seamless-ai)