Compare Freshsales and Scoro
Featured Products
At a Glance
Market Segments
Small-Business (67.9% of reviews)
Small-Business (65.7% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
$19.90 Per Month
Freshsales
Star Rating
(1,229)4.5 out of 5
Market Segments
Small-Business (67.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Browse all 3 pricing plans
Scoro
Star Rating
(495)4.5 out of 5
Market Segments
Small-Business (65.7% of reviews)
Pros & Cons
Entry-Level Pricing
$19.90 Per Month
Free Trial is available
Browse all 4 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Scoro excels in customizability and speed, with users appreciating its clean user interface. One user noted that Scoro provided a better experience compared to other CRMs, highlighting its intuitive design that made onboarding quick and easy.
- Users say Freshsales stands out for its user-friendly interface and automation capabilities. Reviewers have praised its ability to create a structured sales funnel, allowing teams to categorize leads effectively, which simplifies the lead management process.
- According to verified reviews, Scoro offers robust reporting features that help users track engineering time and improve planning. This capability is particularly valued by teams looking to enhance their project management and estimation processes.
- Reviewers mention that Freshsales provides excellent customization options, enabling users to create personalized filters for lead management. This flexibility allows sales teams to focus on leads that require immediate attention, enhancing overall productivity.
- G2 reviewers highlight that while Scoro has a slightly higher satisfaction score, Freshsales benefits from a larger volume of reviews, indicating a broader user base. This suggests that Freshsales may have more diverse feedback, which can be helpful for potential buyers.
- Users report that Scoro's implementation process can be more challenging compared to Freshsales, which is noted for its ease of setup. Freshsales users appreciate the straightforward onboarding experience, making it easier for teams to get started quickly.
Pricing
Entry-Level Pricing
Freshsales
Growth
Starting at $9.00
1 User Per Month
Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels
- Web Forms
- SMS & WhatsApp
- Basic Workflows
Scoro
Core
$19.90
Per Month
For businesses looking to consolidate data, minimize manual data exports, and gain better visibility into their projects as a result.
- Minimum 5 users
- Projects & task management
- Quotes, invoices, and bills
Free Trial
Freshsales
Free Trial is available
Scoro
Free Trial is available
Ratings
Meets Requirements
8.7
1,044
8.8
380
Ease of Use
9.0
1,058
8.8
398
Ease of Setup
8.7
564
7.7
173
Ease of Admin
8.9
535
8.5
133
Quality of Support
8.8
1,013
8.9
328
Has the product been a good partner in doing business?
9.0
529
9.0
127
Product Direction (% positive)
9.3
1,037
9.1
370
Features by Category
Sales Force Automation
8.9
718
|
Verified
8.7
72
8.3
416
8.4
59
8.8
707
|
Verified
8.6
70
8.5
705
|
Verified
9.0
77
8.3
506
|
Verified
8.5
59
8.6
336
|
Verified
8.5
68
8.2
481
|
Verified
8.8
73
8.1
467
8.7
74
8.4
509
|
Verified
8.2
70
Marketing Automation
8.5
548
Feature Not Available
8.5
521
Feature Not Available
8.9
628
Feature Not Available
7.9
114
Feature Not Available
Customer Support
8.5
533
Feature Not Available
8.6
541
Feature Not Available
8.6
547
Feature Not Available
8.2
457
Feature Not Available
8.5
477
Feature Not Available
Reporting & Analytics
8.4
630
|
Verified
8.8
70
8.6
664
|
Verified
8.9
76
8.3
507
|
Verified
8.3
63
Mobile & Social
Feature Not Available
Feature Not Available
8.2
207
|
Verified
Feature Not Available
8.3
330
|
Verified
7.7
59
Platform
8.4
404
|
Verified
8.3
50
8.5
396
|
Verified
8.5
45
8.7
414
|
Verified
8.8
50
8.3
314
|
Verified
8.2
41
7.7
258
Feature Not Available
8.0
301
|
Verified
7.9
40
8.8
410
|
Verified
8.9
49
8.0
285
|
Verified
7.6
46
Integration
8.4
375
|
Verified
8.0
46
8.3
333
|
Verified
7.9
42
7.9
297
|
Verified
7.6
41
Generative AI
7.6
85
7.5
14
Agentic AI - CRM
Not enough data
6.9
7
Not enough data
7.4
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
6.9
7
Not enough data
7.4
7
Email Marketing
9.3
12
Not enough data
9.2
11
Not enough data
8.1
9
Not enough data
8.8
11
Not enough data
Online Marketing
9.0
8
Not enough data
8.5
8
Not enough data
8.1
12
Not enough data
9.4
9
Not enough data
Not enough data
Not enough data
Lead Management
8.9
9
Not enough data
8.5
8
Not enough data
8.7
10
Not enough data
8.5
9
Not enough data
8.9
9
Not enough data
8.9
11
Not enough data
9.2
10
Not enough data
8.7
9
Not enough data
Campaign Management
9.2
6
Not enough data
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Reporting & Analytics
8.7
10
Not enough data
8.5
11
Not enough data
8.6
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.0
5
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.6
7
Not enough data
8.3
6
Not enough data
9.0
5
Not enough data
Tasks
Not enough data
9.1
130
|
Verified
Not enough data
8.9
135
|
Verified
Not enough data
8.7
133
|
Verified
Not enough data
8.6
131
|
Verified
Not enough data
8.6
102
Not enough data
8.6
96
Not enough data
8.5
119
|
Verified
Not enough data
8.5
117
|
Verified
Projects
Not enough data
8.8
117
|
Verified
Not enough data
8.6
108
|
Verified
Not enough data
8.4
99
|
Verified
Not enough data
8.5
124
|
Verified
Not enough data
8.6
109
|
Verified
Not enough data
8.8
109
|
Verified
Not enough data
8.3
95
|
Verified
Not enough data
8.5
114
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
116
|
Verified
Not enough data
8.6
89
|
Verified
Resource Management
Not enough data
8.3
100
|
Verified
Not enough data
8.7
100
|
Verified
Not enough data
8.6
117
|
Verified
Project Monitoring
Not enough data
8.6
101
|
Verified
Not enough data
8.6
101
|
Verified
Not enough data
8.8
111
|
Verified
Generative AI
Not enough data
7.0
24
Not enough data
6.8
24
Agentic AI - Project Management
Not enough data
6.4
15
Not enough data
7.0
15
Not enough data
7.1
16
Not enough data
6.9
15
Not enough data
7.2
15
Not enough data
6.9
15
Not enough data
7.3
15
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.1
19
Not enough data
8.3
19
Not enough data
8.6
20
Not enough data
8.7
18
Not enough data
Organization
8.6
20
Not enough data
8.9
19
Not enough data
7.9
19
Not enough data
Performance Analysis
7.9
17
Not enough data
8.3
23
Not enough data
Sales Analysis
7.8
20
Not enough data
8.8
21
Not enough data
Generative AI
8.3
12
Not enough data
7.9
13
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.0
236
|
Verified
Not enough data
8.9
244
|
Verified
Not enough data
8.4
182
|
Verified
Not enough data
8.7
182
|
Verified
Not enough data
8.9
219
|
Verified
Not enough data
8.7
69
Not enough data
8.8
64
Not enough data
Repeatability and Reportability
8.9
206
|
Verified
Not enough data
8.9
222
|
Verified
Not enough data
8.9
220
|
Verified
Not enough data
8.7
186
|
Verified
Not enough data
7.6
57
Not enough data
AI and Automation
8.4
66
Not enough data
8.2
69
Not enough data
8.3
62
Not enough data
7.9
63
Not enough data
7.7
59
Not enough data
Generative AI
8.2
28
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Portfolio Management
Not enough data
8.7
68
|
Verified
Not enough data
8.6
83
|
Verified
Not enough data
8.5
73
|
Verified
Not enough data
8.6
68
|
Verified
Project Management
Not enough data
8.8
52
|
Verified
Not enough data
8.8
89
|
Verified
Not enough data
8.5
75
|
Verified
Resource Management
Not enough data
8.6
78
|
Verified
Not enough data
8.3
82
|
Verified
Not enough data
8.6
80
|
Verified
Data & Analytics
Not enough data
8.6
85
|
Verified
Not enough data
8.5
87
|
Verified
Not enough data
8.7
90
|
Verified
Not enough data
8.5
68
|
Verified
Strategy - Project and Portfolio Management
Not enough data
7.4
13
Not enough data
7.9
12
Not enough data
8.1
12
Not enough data
7.6
12
Not enough data
7.9
13
Not enough data
7.6
12
Not enough data
7.8
12
Not enough data
8.1
12
Not enough data
7.7
13
Not enough data
8.1
12
Setup
Not enough data
8.6
29
Not enough data
8.3
29
Not enough data
8.3
27
Not enough data
8.2
31
Management
Not enough data
8.6
30
Not enough data
8.3
27
Not enough data
7.8
29
Generative AI
Not enough data
7.0
10
Agentic AI - Workflow Management
Not enough data
6.9
7
Not enough data
6.9
7
Not enough data
6.7
7
Not enough data
6.9
7
Not enough data
6.7
7
Not enough data
6.9
7
Not enough data
6.9
7
Planning
Not enough data
8.1
13
Not enough data
8.5
13
Not enough data
8.0
15
Optimization
Not enough data
8.3
15
Not enough data
6.9
13
Not enough data
7.3
13
Customer Management
Not enough data
8.5
41
|
Verified
Not enough data
8.9
38
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
31
|
Verified
Project Management
Not enough data
8.6
41
|
Verified
Not enough data
9.0
43
|
Verified
Not enough data
8.8
35
|
Verified
Not enough data
8.6
38
|
Verified
Accounting
Not enough data
8.9
40
Not enough data
9.2
39
|
Verified
Not enough data
9.1
37
Not enough data
9.0
36
Not enough data
8.5
35
|
Verified
Portfolio Management
Not enough data
8.7
32
Not enough data
8.2
32
|
Verified
Not enough data
8.4
27
Not enough data
8.2
30
|
Verified
Analytics
Not enough data
8.6
30
Not enough data
8.7
35
|
Verified
Not enough data
8.6
34
|
Verified
Administration
Not enough data
8.6
33
|
Verified
Not enough data
8.6
36
|
Verified
Not enough data
8.9
37
|
Verified
Platform
Not enough data
8.9
28
|
Verified
Not enough data
8.4
29
|
Verified
Not enough data
9.1
40
|
Verified
Not enough data
7.8
41
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
8.5
8
Not enough data
8.5
8
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
8.6
66
Not enough data
8.6
67
Not enough data
8.5
55
Administration
Not enough data
8.9
66
Not enough data
8.5
59
Not enough data
8.9
67
Project management
Not enough data
8.6
68
Not enough data
8.5
57
Not enough data
8.9
68
Not enough data
8.6
63
Not enough data
8.7
65
Not enough data
Feature Not Available
Not enough data
8.6
68
Workload
Not enough data
8.8
60
Not enough data
8.7
56
Not enough data
8.6
55
Not enough data
8.5
55
Communication & Collaboration
Not enough data
7.8
57
Not enough data
8.4
57
Not enough data
8.9
60
Cost Management
Not enough data
8.8
55
Not enough data
8.7
59
Not enough data
8.6
57
Integration
Not enough data
8.6
51
Not enough data
8.3
56
Not enough data
8.4
47
Generative AI
Not enough data
7.4
13
Not enough data
7.3
13
Agentic AI - Work Management
Not enough data
7.1
8
Not enough data
7.5
8
Not enough data
7.3
8
Not enough data
7.7
8
Communication
Not enough data
Feature Not Available
Not enough data
8.2
53
Not enough data
8.0
50
Not enough data
Feature Not Available
Not enough data
8.1
53
Content & Documents
Not enough data
8.7
65
Not enough data
8.6
63
Not enough data
8.6
70
Not enough data
Feature Not Available
Controls
Not enough data
8.5
64
Not enough data
8.4
52
Not enough data
8.9
67
Not enough data
8.5
71
Not enough data
Feature Not Available
Project Management
Not enough data
9.0
77
Not enough data
8.7
73
Not enough data
8.8
72
Not enough data
8.3
58
Remote Collaboration
Not enough data
8.6
60
Not enough data
8.9
65
Not enough data
8.6
59
Not enough data
Feature Not Available
Generative AI
Not enough data
6.7
14
Not enough data
6.8
14
Agentic AI - Project Collaboration
Not enough data
5.7
9
Not enough data
5.7
9
Customization
9.1
17
Not enough data
8.3
16
Not enough data
8.2
14
Not enough data
8.3
15
Not enough data
Additional Functionality
8.4
15
Not enough data
8.2
12
Not enough data
8.4
15
Not enough data
8.5
11
Not enough data
8.3
13
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
8.8
50
Not enough data
9.0
51
Not enough data
8.6
50
Not enough data
Discovery
8.9
51
Not enough data
8.5
53
Not enough data
8.7
50
Not enough data
Management
8.7
49
Not enough data
9.0
51
Not enough data
Platform
8.5
49
Not enough data
8.7
51
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
8.5
28
Not enough data
8.6
29
Not enough data
7.9
28
Not enough data
8.3
30
Not enough data
Personalization
8.8
32
Not enough data
8.6
33
Not enough data
8.6
34
Not enough data
8.4
31
Not enough data
Administrative
8.5
32
Not enough data
8.4
29
Not enough data
8.4
28
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.9
223
Not enough data
8.8
216
Not enough data
8.2
50
Not enough data
Customizations
9.0
233
Not enough data
9.2
238
Not enough data
8.9
245
Not enough data
8.6
219
Not enough data
8.9
240
Not enough data
Generative AI
7.7
32
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.1
84
Not enough data
8.4
84
Not enough data
8.2
78
Not enough data
8.4
89
Not enough data
8.3
84
Not enough data
Predictive Analytics
8.1
85
Not enough data
8.2
83
Not enough data
8.0
78
Not enough data
7.6
80
Not enough data
Sales Management
8.4
89
Not enough data
7.8
79
Not enough data
8.3
84
Not enough data
8.7
89
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
8.8
137
Not enough data
8.8
120
Not enough data
8.7
130
Not enough data
9.1
146
Not enough data
Not enough data
Not enough data
Contacts
9.0
151
Not enough data
9.0
137
Not enough data
9.0
143
Not enough data
Insights
9.1
165
Not enough data
9.1
142
Not enough data
8.9
123
Not enough data
9.0
145
Not enough data
9.0
141
Not enough data
Not enough data
Not enough data
Time Tracking
Not enough data
8.7
80
Not enough data
8.9
90
Not enough data
8.7
68
Client Invoicing
Not enough data
8.8
103
Not enough data
8.5
66
Not enough data
8.3
90
Mobile Time Tracking
Not enough data
8.0
77
Administration
Not enough data
8.3
99
Not enough data
8.5
108
Not enough data
Feature Not Available
Not enough data
8.4
79
Not enough data
8.7
111
Platform
Not enough data
8.5
107
Not enough data
8.2
87
Not enough data
8.1
52
Not enough data
8.7
110
Not enough data
7.4
89
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Freshsales and Scoro are categorized as CRM
Unique Categories
Freshsales is categorized as Sales Engagement, AI Sales Assistant, Online Form Builder, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, Visitor Identification, and Marketing Automation
Reviews
Reviewers' Company Size
Freshsales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Scoro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.7%
Computer Software
13.8%
Marketing and Advertising
7.8%
Financial Services
4.1%
Internet
3.6%
Other
54.0%
Marketing and Advertising
24.6%
Information Technology and Services
8.3%
Management Consulting
4.1%
Architecture & Planning
3.8%
Higher Education
3.8%
Other
55.3%
Alternatives
Discussions
What is Freshsales used for?
2 Comments
BP
It's used for a number of things from lead generation to managing client accounts. It's a great tool to keep everything under 1 umbrella that is accessible...Read more
What are the three benefits of CRM?
2 Comments
BP
1. Creating sequences/pipelines to contact leads quicker and stay in communication with them easier
2. Allowing the sales team to easily access the...Read more
WILL SCORO REPLACE OUTLOOK?
2 Comments
SM
I feel like Outlook has the capacity to do a few of what Scoro can do, but the tools that scoro provides like automatically generating quotations and weekly...Read more
Any plans of creating platform for community to share best practises, tips and knowledge?
1 Comment
Official Response from Scoro
This is definitely in our future plans. In the meantime, keep an eye on our blog (scoro.com/blog) to see the latest product updates and compelling topics. If...Read more
How do I integrate Scoro with QuickBooks - and maintain the ability to download all my QB data?
1 Comment
HP
Comment deleted by user.Read more
