# Freshsales vs Revenue.io Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Revenue.io excels in **integration capabilities** , particularly with Salesforce. Users appreciate how it seamlessly logs data to their CRM without relying on third-party sources, enhancing reliability and efficiency in tracking call activity.
- **Users say** Freshsales stands out for its **user-friendly interface** and customization options. Reviewers highlight the ability to create personalized filters, which helps them manage leads effectively and maintain a clear view of their sales pipeline.
- **According to verified reviews** , Revenue.io is praised for its **ease of use** , with many users noting that it simplifies daily tasks and communication with clients. Features like file uploads and text messaging capabilities are particularly appreciated for their practicality.
- **Reviewers mention** that Freshsales offers strong **automation capabilities** , which streamline lead management and follow-ups. This functionality is noted to save users significant time and effort, making it a valuable tool for sales teams.
- **G2 reviewers highlight** that Revenue.io provides exceptional **support quality** , with users rating it highly for responsiveness and helpfulness. This level of support is crucial for teams looking to maximize their use of the software.
- **Users express** that while Freshsales is effective for small businesses, it may not cater as well to mid-market needs compared to Revenue.io, which is designed with a focus on mid-market users, offering features that align closely with their requirements.



| | Freshsales | Revenue.io | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 1,236 | 577 | 
| **Largest Market Segment** | Small-Business (67.8% of reviews) | Mid-Market (60.6% of reviews) | 
| **Entry Level Price** | Starting at $9.00 1 User Per Month | No pricing available | 

---
## Top Pros & Cons

### Freshsales

Pros:
- Ease of Use (103 reviews)
- Features (70 reviews)

Cons:
- Missing Features (47 reviews)
- Limited Features (32 reviews)

### Revenue.io

Pros:
- Customer Support (32 reviews)
- Ease of Use (28 reviews)

Cons:
- Call Issues (10 reviews)
- Missing Features (8 reviews)

---
## Ratings Comparison
| Rating | Freshsales | Revenue.io | 
|---|---|---|
  | **Meets Requirements** | 8.7 (1048 reviews) | 9.2 (403 reviews) | 
  | **Ease of Use** | 9.0 (1062 reviews) | 9.3 (410 reviews) | 
  | **Ease of Setup** | 8.7 (568 reviews) | 9.0 (167 reviews) | 
  | **Ease of Admin** | 8.9 (536 reviews) | 9.0 (157 reviews) | 
  | **Quality of Support** | 8.8 (1017 reviews) | 9.5 (394 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (530 reviews) | 9.6 (155 reviews) | 
  | **Product Direction (% positive)** | 9.3 (1041 reviews) | 9.0 (373 reviews) | 

---
## Pricing

### Freshsales

#### Entry-Level Pricing

Plan: Growth

Price: Starting at $9.00 1 User Per Month

Description: Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels	

Key Features:
- Web Forms	
- SMS & WhatsApp	
- Basic Workflows

[Browse all 3 editions](https://www.g2.com/products/freshsales/pricing)

#### Free Trial

Yes

### Revenue.io

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.4/10 | 830 |
| **Revenue.io** | N/A | N/A |

#### Sales Force Automation

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Contact & Account Management** | 8.9 (720 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | 8.3 (416 reviews) | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 8.8 (711 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | 8.5 (707 reviews) ✓ Verified | Not enough data | 
| **Territory & Quota Management** | 8.3 (506 reviews) ✓ Verified | Not enough data | 
| **Desktop Integration** | 8.6 (336 reviews) ✓ Verified | Not enough data | 
| **Product & Price List Management** | 8.2 (481 reviews) ✓ Verified | Not enough data | 
| **Quote & Order Management** | 8.1 (467 reviews) | Not enough data | 
| **Customer Contract Management** | 8.4 (509 reviews) ✓ Verified | Not enough data | 

#### Marketing Automation

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Email Marketing** | 8.5 (548 reviews) | Not enough data | 
| **Campaign Management** | 8.5 (521 reviews) | Not enough data | 
| **Lead Management** | 8.9 (632 reviews) | Not enough data | 
| **Marketing ROI Analytics** | 7.9 (114 reviews) | Not enough data | 

#### Customer Support

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Case Management** | 8.5 (533 reviews) | Not enough data | 
| **Customer Support Portal** | 8.6 (541 reviews) | Not enough data | 
| **Knowledge Base** | 8.6 (547 reviews) | Not enough data | 
| **Call Center Features** | 8.2 (457 reviews) | Not enough data | 
| **Support Analytics** | 8.5 (477 reviews) | Not enough data | 

#### Reporting & Analytics

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Reporting** | 8.4 (632 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.6 (665 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | 8.3 (507 reviews) ✓ Verified | Not enough data | 

#### Mobile & Social

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Social Collaboration Features** | Feature Not Available | Not enough data | 
| **Social Network Integration** | 8.2 (207 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | 8.3 (330 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Customization** | 8.4 (405 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.5 (397 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.7 (414 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.3 (314 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 7.7 (258 reviews) | Not enough data | 
| **Document & Content Mgmt.** | 8.0 (301 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.8 (413 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.0 (285 reviews) ✓ Verified | Not enough data | 

#### Integration

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Data Import & Export Tools** | 8.4 (375 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.3 (333 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 7.9 (297 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **AI Text Generation** | 7.6 (85 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Revenue.io** | N/A | N/A |

#### Email Marketing

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Building and Personalizing Emails** | 9.3 (12 reviews) | Not enough data | 
| **Sending Outbound Emails** | 9.2 (11 reviews) | Not enough data | 
| **Manage Email Deliverability** | 8.1 (9 reviews) | Not enough data | 
| **Automated Email Responses** | 8.8 (11 reviews) | Not enough data | 

#### Online Marketing

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Landing Pages and Forms** | 9.0 (8 reviews) | Not enough data | 
| **Dynamic Content** | 8.5 (8 reviews) | Not enough data | 
| **A/B Testing** | 8.1 (12 reviews) | Not enough data | 
| **Mobile Optimized** | 9.4 (9 reviews) | Not enough data | 
| **Search Tracking and Optimization** | Not enough data | Not enough data | 

#### Lead Management

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Marketing Lead Database** | 8.9 (9 reviews) | Not enough data | 
| **Data Quality Management** | 8.5 (8 reviews) | Not enough data | 
| **Segmentation** | 8.7 (10 reviews) | Not enough data | 
| **Lead Scoring and Grading** | 8.5 (9 reviews) | Not enough data | 
| **Lead Nurturing** | 8.9 (9 reviews) | Not enough data | 
| **Online Behavior Tracking** | 8.9 (11 reviews) | Not enough data | 
| **Automated Alerts and Tasks** | 9.2 (10 reviews) | Not enough data | 
| **CRM Lead Integration** | 8.7 (9 reviews) | Not enough data | 

#### Campaign Management

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Program Management** | 9.2 (6 reviews) | Not enough data | 
| **Event / Webinar Marketing** | 8.8 (7 reviews) | Not enough data | 
| **Calendaring** | Not enough data | Not enough data | 
| **Budgeting** | Not enough data | Not enough data | 

#### Social

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Social Listening** | Not enough data | Not enough data | 
| **Social Sharing** | Not enough data | Not enough data | 
| **Social Campaigns** | Not enough data | Not enough data | 
| **Social Media Engagement** | 9.3 (5 reviews) | Not enough data | 
| **Social Media Advertising** | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Basic Reporting** | 8.7 (10 reviews) | Not enough data | 
| **Web Analytics** | 8.5 (11 reviews) | Not enough data | 
| **ROI Analytics** | 8.6 (7 reviews) | Not enough data | 
| **Revenue Analytics** | Not enough data | Not enough data | 
| **SEO / Keyword Analytics** | Not enough data | Not enough data | 

#### Platform

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Customization ** | 9.0 (5 reviews) | Not enough data | 
| **Workflow Capability** | 8.6 (6 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.3 (6 reviews) | Not enough data | 
| **Internationalization** | 9.3 (5 reviews) | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | 8.1 (6 reviews) | Not enough data | 
| **Output Document Generation** | Not enough data | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Integration

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Data Import & Export Tools** | 8.6 (7 reviews) | Not enough data | 
| **Integration APIs** | 8.3 (6 reviews) | Not enough data | 
| **Breadth of Partner Applications** | 9.0 (5 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Revenue.io** | N/A | N/A |

#### Lead Generation

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.3/10 | 25 |
| **Revenue.io** | N/A | N/A |

#### Lead Facilitation

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Customer-facing Chatbot** | 8.1 (19 reviews) | Not enough data | 
| **Lead Qualification** | 8.3 (19 reviews) | Not enough data | 
| **Lead Follow-up** | 8.6 (20 reviews) | Not enough data | 
| **Meeting Scheduling ** | 8.7 (18 reviews) | Not enough data | 

#### Organization

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 8.6 (20 reviews) | Not enough data | 
| **Data Entry** | 8.9 (19 reviews) | Not enough data | 
| **Integrations / APIs** | 7.9 (19 reviews) | Not enough data | 

#### Performance Analysis

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Coaching ** | 7.9 (17 reviews) | Not enough data | 
| **Peformance Tracking** | 8.3 (23 reviews) | Not enough data | 

#### Sales Analysis

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **ROI Forecasting ** | 7.8 (20 reviews) | Not enough data | 
| **Sales Forecasting ** | 8.8 (21 reviews) | Not enough data | 

#### Generative AI

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **AI Text Generation** | 8.3 (12 reviews) | Not enough data | 
| **AI Text Summarization** | 7.9 (13 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.5/10 | 276 |
| **Revenue.io** | 9.2/10 | 117 |

#### Integrated Workflows

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Task Management** | 9.0 (236 reviews) ✓ Verified | 9.3 (94 reviews) | 
| **Email Tracking/Automation** | 8.9 (244 reviews) ✓ Verified | 9.5 (90 reviews) | 
| **Calls and Voice** | 8.4 (182 reviews) ✓ Verified | 9.5 (104 reviews) | 
| **Other Outreach Options ** | 8.7 (182 reviews) ✓ Verified | 9.4 (84 reviews) | 
| **CRM Integration** | 8.9 (219 reviews) ✓ Verified | 9.6 (98 reviews) | 
| **Calendar** | 8.7 (69 reviews) | 9.2 (82 reviews) | 
| **Shared Records** | 8.8 (64 reviews) | 9.5 (79 reviews) | 

#### Repeatability and Reportability

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Content Management** | 8.9 (206 reviews) ✓ Verified | 9.5 (82 reviews) | 
| **Workflow Management** | 8.9 (222 reviews) ✓ Verified | 9.5 (85 reviews) | 
| **Workflow Performance** | 8.9 (220 reviews) ✓ Verified | 9.5 (85 reviews) | 
| **Sales Coaching and Insights** | 8.7 (186 reviews) ✓ Verified | 9.3 (81 reviews) | 
| **Gamification** | 7.6 (57 reviews) | 8.9 (73 reviews) | 

#### AI and Automation

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Lead Prioritization** | 8.4 (66 reviews) | 9.1 (71 reviews) | 
| **Lead Scoring** | 8.2 (69 reviews) | 9.2 (71 reviews) | 
| **Best Time of Day Scheduling** | 8.3 (62 reviews) | 9.3 (70 reviews) | 
| **Buyer Intelligence** | 7.9 (63 reviews) | 9.2 (67 reviews) | 
| **Machine Learning** | 7.7 (59 reviews) | 9.1 (69 reviews) | 

#### Generative AI

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **AI Text Generation** | 8.2 (28 reviews) | 7.6 (9 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Revenue.io** | 9.2/10 | 122 |

#### Call Analytics

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Call Recording** | Not enough data | 9.7 (112 reviews) ✓ Verified | 
| **Machine Learning** | Not enough data | 9.3 (99 reviews) ✓ Verified | 
| **Call Analysis** | Not enough data | 9.6 (106 reviews) ✓ Verified | 
| **Lead Qualification** | Not enough data | 9.1 (92 reviews) ✓ Verified | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Customer Scoring** | Not enough data | 9.4 (88 reviews) ✓ Verified | 
| **Speech-to-Text** | Not enough data | 9.2 (98 reviews) ✓ Verified | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 8.7 (9 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Revenue.io** | 9.6/10 | 36 |

#### Revenue Sourcing and Forecasting

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Revenue History** | Not enough data | 9.7 (31 reviews) | 
| **Pipeline Management** | Not enough data | 9.6 (31 reviews) | 
| **Dashboard Analytics** | Not enough data | 9.7 (31 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 9.8 (30 reviews) | 
| **Data Segmentation** | Not enough data | 9.8 (31 reviews) | 
| **Predictive Forecasting** | Not enough data | 9.4 (6 reviews) | 
| **Revenue Operations Cadence** | Not enough data | 9.5 (7 reviews) | 

#### CRM Data Enrichment

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Calendar Sync** | Not enough data | 9.8 (31 reviews) | 
| **Email Activity Capture** | Not enough data | 9.8 (32 reviews) | 
| **Conversation Intelligence** | Not enough data | 9.9 (32 reviews) | 
| **Marketing Leads** | Not enough data | 9.8 (31 reviews) | 
| **Contact Capture** | Not enough data | 9.0 (7 reviews) | 

#### Account Management

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Nonengaged Accounts** | Not enough data | 9.8 (32 reviews) | 
| **Account optimization** | Not enough data | 9.6 (32 reviews) | 
| **Historical Patterns** | Not enough data | 9.6 (31 reviews) | 
| **Rep Performance** | Not enough data | 9.9 (32 reviews) | 
| **Account Engagement** | Not enough data | 9.2 (6 reviews) | 
| **Historical Win/Loss Patterns** | Not enough data | 9.3 (5 reviews) | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.4/10 | 18 |
| **Revenue.io** | N/A | N/A |

#### Customization

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Custom Fields** | 9.1 (17 reviews) | Not enough data | 
| **Conditional Logic** | 8.3 (16 reviews) | Not enough data | 
| **Multi-page Forms** | 8.2 (14 reviews) | Not enough data | 
| **Design** | 8.3 (15 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Embedded Forms** | 8.4 (15 reviews) | Not enough data | 
| **Offline Capability** | 8.2 (12 reviews) | Not enough data | 
| **Notifications** | 8.4 (15 reviews) | Not enough data | 
| **Payments** | 8.5 (11 reviews) | Not enough data | 
| **Mobile Forms** | 8.3 (13 reviews) | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Revenue.io** | 9.1/10 | 26 |

#### Platform

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Omnichannel** | Not enough data | 8.9 (15 reviews) | 
| **Mobile Access** | Not enough data | 8.2 (17 reviews) | 
| **Queue Management** | Not enough data | 9.4 (21 reviews) | 
| **Call Routing** | Not enough data | 9.0 (19 reviews) | 
| **Call Back** | Not enough data | 9.4 (23 reviews) | 
| **IVR** | Not enough data | 9.6 (16 reviews) | 
| **Automatic Call Distribution** | Not enough data | 9.2 (17 reviews) | 

#### Generative AI

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **AI Text-to-Speech** | Not enough data | 7.6 (7 reviews) | 

#### Workforce Management

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Call Monitoring** | Not enough data | 9.8 (21 reviews) | 
| **Performance Evaluation** | Not enough data | 9.7 (22 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Administrative

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Call Recording** | Not enough data | 9.9 (23 reviews) | 
| **Reporting & Dashboards** | Not enough data | 8.9 (23 reviews) | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Revenue.io** | N/A | N/A |

#### Agentic AI - Visitor Identification

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.7/10 | 58 |
| **Revenue.io** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Attribution

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Lead Opportunity** | 8.8 (50 reviews) | Not enough data | 
| **Lead Assignment** | 9.0 (51 reviews) | Not enough data | 
| **Pipeline Acceleration** | 8.6 (50 reviews) | Not enough data | 

#### Discovery

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Lead Management** | 8.9 (51 reviews) | Not enough data | 
| **Scoring/Ranking** | 8.5 (53 reviews) | Not enough data | 
| **Lead Context** | 8.7 (50 reviews) | Not enough data | 

#### Management

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Conversion Viability** | 8.7 (49 reviews) | Not enough data | 
| **Workflow** | 9.0 (51 reviews) | Not enough data | 

#### Platform

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Data Synchronization** | 8.5 (49 reviews) | Not enough data | 
| **Analysis** | 8.7 (51 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.5/10 | 38 |
| **Revenue.io** | 9.1/10 | 121 |

#### Agentic AI - Sales Performance Management

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Incentives

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Badges** | 8.5 (28 reviews) | 8.6 (66 reviews) | 
| **Triggers** | 8.6 (29 reviews) | 8.8 (64 reviews) | 
| **Commission Calculator** | 7.9 (28 reviews) | 8.5 (62 reviews) ✓ Verified | 
| **Leaderboards** | 8.3 (30 reviews) | 9.0 (74 reviews) ✓ Verified | 

#### Personalization

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Profiles** | 8.8 (32 reviews) | Feature Not Available | 
| **Custom Reports** | 8.6 (33 reviews) | 9.1 (94 reviews) ✓ Verified | 
| **Dashboards** | 8.6 (34 reviews) | 9.3 (99 reviews) ✓ Verified | 
| **Goal Setting** | 8.4 (31 reviews) | 9.1 (80 reviews) ✓ Verified | 

#### Administrative

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Integration** | 8.5 (32 reviews) | 9.6 (99 reviews) ✓ Verified | 
| **Employee Structure** | 8.4 (29 reviews) | 9.6 (89 reviews) ✓ Verified | 
| **Behavior Monitoring** | 8.4 (28 reviews) | 9.5 (90 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.7/10 | 290 |
| **Revenue.io** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Analytics

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Open Rates** | 8.9 (223 reviews) | Not enough data | 
| **Link Activity** | 8.8 (216 reviews) | Not enough data | 
| **Attachment Activity** | 8.2 (50 reviews) | Not enough data | 

#### Customizations

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Email Platform Integration** | 9.0 (233 reviews) | Not enough data | 
| **Email Scheduling** | 9.2 (238 reviews) | Not enough data | 
| **Notifications** | 8.9 (245 reviews) | Not enough data | 
| **Email Categorization** | 8.6 (219 reviews) | Not enough data | 
| **Templates** | 8.9 (240 reviews) | Not enough data | 

#### Generative AI

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **AI Text Generation** | 7.7 (32 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.2/10 | 103 |
| **Revenue.io** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Data Sourcing** | 8.1 (84 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.4 (84 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.2 (78 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.4 (89 reviews) | Not enough data | 
| **Data Segmentation** | 8.3 (84 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Lead Scoring** | 8.1 (85 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.2 (83 reviews) | Not enough data | 
| **Risk Analysis** | 8.0 (78 reviews) | Not enough data | 
| **Live Forecasting** | 7.6 (80 reviews) | Not enough data | 

#### Sales Management

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Live Pipeline Management** | 8.4 (89 reviews) | Not enough data | 
| **Sales Gamification** | 7.8 (79 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.3 (84 reviews) | Not enough data | 
| **Activity Tracking** | 8.7 (89 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 9.0/10 | 191 |
| **Revenue.io** | 9.3/10 | 269 |

#### Agentic AI - Outbound Call Tracking

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.3 (5 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.3 (5 reviews) | 

#### Calling

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Record Calls** | 8.8 (137 reviews) | 9.5 (232 reviews) | 
| **Generate Location** | 8.8 (120 reviews) | 9.4 (194 reviews) | 
| **Call Types** | 8.7 (130 reviews) | 9.5 (217 reviews) | 
| **Click-to-Call** | 9.1 (146 reviews) | 9.6 (244 reviews) | 
| **Auto Dialer** | Not enough data | Not enough data | 

#### Contacts

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Personalization** | 9.0 (151 reviews) | 9.2 (206 reviews) | 
| **Information Locater** | 9.0 (137 reviews) | 9.2 (190 reviews) | 
| **Record Prospect Data** | 9.0 (143 reviews) | 9.3 (185 reviews) | 

#### Insights

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Notes** | 9.1 (165 reviews) | 9.4 (230 reviews) | 
| **Daily Summary** | 9.1 (142 reviews) | 9.4 (188 reviews) | 
| **Automated Voicemails** | 8.9 (123 reviews) | 9.3 (218 reviews) | 
| **Automated Emails** | 9.0 (145 reviews) | 9.3 (157 reviews) | 
| **Sorts Prospects** | 9.0 (141 reviews) | 9.2 (156 reviews) | 
| **Automated Note Taking** | Not enough data | 9.2 (6 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Revenue.io** | 9.1/10 | 121 |

#### Agentic AI - Sales Coaching

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Training

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Knowledge Base** | Not enough data | 9.0 (95 reviews) ✓ Verified | 
| **Coaching Materials** | Not enough data | 9.2 (90 reviews) ✓ Verified | 
| **Playbook Creation** | Not enough data | 8.9 (66 reviews) | 
| **Video Record** | Not enough data | 8.9 (76 reviews) ✓ Verified | 

#### Feedback

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Review** | Not enough data | 9.5 (93 reviews) ✓ Verified | 
| **Scorecard** | Not enough data | 9.2 (85 reviews) ✓ Verified | 
| **Coaching Card** | Not enough data | 9.4 (82 reviews) ✓ Verified | 
| **Leaderboard** | Not enough data | 9.2 (79 reviews) ✓ Verified | 
| **Real-Time Updates** | Not enough data | 9.4 (91 reviews) ✓ Verified | 
| **Notifications** | Not enough data | 9.4 (88 reviews) ✓ Verified | 
| **Competition** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 8.3 (6 reviews) | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Revenue.io** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **CRM Data Enrichment** | Not enough data | Not enough data | 
| **Actionable Insights** | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Pipeline & Deal Management** | Not enough data | Not enough data | 
| **Customer Data Capture** | Not enough data | Not enough data | 

### Inbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Revenue.io** | 9.4/10 | 219 |

#### Phone Number Management

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Local Phone Numbers** | Not enough data | 9.6 (180 reviews) | 
| **Toll-Free Numbers** | Not enough data | 9.3 (134 reviews) | 
| **Port Existing Numbers** | Not enough data | 9.4 (141 reviews) | 

#### Tracking

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Visitor & Keyword Tracking** | Not enough data | 9.3 (130 reviews) | 
| **Dynamic Number Insertion** | Not enough data | 9.4 (127 reviews) | 
| **Multi-Channel Call Attribution** | Not enough data | 9.2 (118 reviews) | 

#### Analytics

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Call Data** | Not enough data | 9.3 (183 reviews) | 
| **Call Recording** | Not enough data | 9.7 (188 reviews) | 
| **Advanced Reporting** | Not enough data | 9.3 (158 reviews) | 
| **Conversation Intelligence** | Not enough data | 9.5 (125 reviews) | 

#### Call Routing

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **IVR** | Not enough data | 9.4 (132 reviews) | 
| **Call Scheduling** | Not enough data | 9.3 (126 reviews) | 
| **Geo-Routing** | Not enough data | 9.4 (116 reviews) | 

#### Administration

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Martech Integrations** | Not enough data | 9.5 (111 reviews) | 
| **Privacy, Security, and Compliance** | Not enough data | 9.6 (126 reviews) | 
| **Performance and Reliability** | Not enough data | 9.4 (150 reviews) | 

#### Agentic AI - Inbound Call Tracking

| Feature | Freshsales | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)

**Unique to Freshsales (8):** [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [CRM Software](https://www.g2.com/categories/crm), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)

**Unique to Revenue.io (6):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Freshsales | Revenue.io | 
|---|---|---|
| **Small-Business** | 67.8% | 22.3% | 
| **Mid-Market** | 26.8% | 60.6% | 
| **Enterprise** | 5.4% | 17.2% | 

### By Industry

#### Freshsales

- **Information Technology and Services:** 16.7%
- **Computer Software:** 13.7%
- **Marketing and Advertising:** 7.8%
- **Financial Services:** 4.2%
- **Internet:** 3.6%
- **Education Management:** 3.2%
- **Retail:** 2.8%
- **Real Estate:** 2.4%
- **Construction:** 1.9%
- **Telecommunications:** 1.9%
- **Other:** 41.7%

#### Revenue.io

- **Computer Software:** 13.2%
- **Financial Services:** 9.0%
- **Information Technology and Services:** 8.3%
- **Higher Education:** 6.8%
- **Hospital & Health Care:** 5.7%
- **Education Management:** 5.1%
- **Consumer Services:** 4.8%
- **Telecommunications:** 3.5%
- **Insurance:** 3.5%
- **Real Estate:** 3.3%
- **Other:** 36.9%

---
## Alternatives

### Alternatives to Freshsales

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25852 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13868 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14708 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1441 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3573 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)
- [Salesmate](https://www.g2.com/products/salesmate/reviews) — 4.7/5 stars (118 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3089 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2045 reviews)

### Alternatives to Revenue.io

- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3573 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6678 reviews)
- [CTM](https://www.g2.com/products/ctm-ctm/reviews) — 4.5/5 stars (761 reviews)
- [CallRail](https://www.g2.com/products/callrail/reviews) — 4.5/5 stars (1750 reviews)
- [Invoca](https://www.g2.com/products/invoca/reviews) — 4.5/5 stars (967 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [InsideSales](https://www.g2.com/products/insidesales/reviews) — 4.5/5 stars (618 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1614 reviews)
- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5608 reviews)

---
## Top Discussions

### Freshsales

- Title: [What is Freshsales used for?](https://www.g2.com/discussions/what-is-freshsales-used-for) — 2 comments, 1 upvote
  > **Top comment:** "It's used for a number of things from lead generation to managing client accounts. It's a great tool to keep everything under 1 umbrella that is accessible..."
- Title: [What are the three benefits of CRM?](https://www.g2.com/discussions/freshsales-what-are-the-three-benefits-of-crm) — 2 comments
  > **Top comment:** "1. Creating sequences/pipelines to contact leads quicker and stay in communication with them easier
2. Allowing the sales team to easily access the..."
- Title: [What is Freshsales CRM?](https://www.g2.com/discussions/what-is-freshsales-crm) — 1 comment
  > **Top comment:** "It's a CRM software."
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/freshsales-what-are-the-features-of-crm-software) — 1 comment
  > **Top comment:** "Very nice software "
- Title: [How to improve more on fresh sales](https://www.g2.com/discussions/how-to-improve-more-on-fresh-sales) — 1 comment, 1 upvote
  > **Top comment:** "Auto WhatsApp feature "

### Revenue.io

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/freshsales-vs-revenue-io)