# Freshsales vs Oracle Sales Cloud Comparison

| | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 3.9 out of 5 | 
| **Total Reviews** | 1,233 | 155 | 
| **Largest Market Segment** | Small-Business (67.8% of reviews) | Enterprise (49.6% of reviews) | 
| **Entry Level Price** | Starting at $9.00 1 User Per Month | $65/ month per user | 

---
## Top Pros & Cons

### Freshsales

Pros:
- Ease of Use (103 reviews)
- Features (70 reviews)

Cons:
- Missing Features (47 reviews)
- Limited Features (32 reviews)

### Oracle Sales Cloud

Pros:
- Integration (4 reviews)
- Feature Richness (3 reviews)

Cons:
- Learning Curve (5 reviews)
- High Complexity (3 reviews)

---
## Ratings Comparison
| Rating | Freshsales | Oracle Sales Cloud | 
|---|---|---|
  | **Meets Requirements** | 8.7 (1046 reviews) | 8.0 (111 reviews) | 
  | **Ease of Use** | 9.0 (1060 reviews) | 7.8 (110 reviews) | 
  | **Ease of Setup** | 8.7 (566 reviews) | 6.9 (67 reviews) | 
  | **Ease of Admin** | 8.9 (535 reviews) | 6.8 (54 reviews) | 
  | **Quality of Support** | 8.8 (1015 reviews) | 7.5 (103 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (529 reviews) | 7.1 (51 reviews) | 
  | **Product Direction (% positive)** | 9.3 (1039 reviews) | 8.0 (104 reviews) | 

---
## Pricing

### Freshsales

#### Entry-Level Pricing

Plan: Growth

Price: Starting at $9.00 1 User Per Month

Description: Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels	

Key Features:
- Web Forms	
- SMS & WhatsApp	
- Basic Workflows

[Browse all 3 editions](https://www.g2.com/products/freshsales/pricing)

#### Free Trial

Yes

### Oracle Sales Cloud

#### Entry-Level Pricing

Plan: Professional Edition

Price: $65 / month per user

Key Features:
- CX Core
- Mobile App for Smartphones and Tablets
- Sales Analytics

[Browse all 4 editions](https://www.g2.com/products/oracle-sales-cloud/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.4/10 | 828 |
| **Oracle Sales Cloud** | 7.5/10 | 108 |

#### Sales Force Automation

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Contact & Account Management** | 8.9 (718 reviews) ✓ Verified | 7.8 (83 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | 8.3 (416 reviews) | 7.8 (62 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | 8.8 (709 reviews) ✓ Verified | 7.6 (83 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.5 (706 reviews) ✓ Verified | 7.8 (80 reviews) ✓ Verified | 
| **Territory & Quota Management** | 8.3 (506 reviews) ✓ Verified | 7.4 (69 reviews) ✓ Verified | 
| **Desktop Integration** | 8.6 (336 reviews) ✓ Verified | 7.6 (72 reviews) ✓ Verified | 
| **Product & Price List Management** | 8.2 (481 reviews) ✓ Verified | 7.6 (73 reviews) ✓ Verified | 
| **Quote & Order Management** | 8.1 (467 reviews) | 7.5 (69 reviews) ✓ Verified | 
| **Customer Contract Management** | 8.4 (509 reviews) ✓ Verified | 7.6 (63 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Email Marketing** | 8.5 (548 reviews) | 7.3 (56 reviews) ✓ Verified | 
| **Campaign Management** | 8.5 (521 reviews) | Feature Not Available | 
| **Lead Management** | 8.9 (630 reviews) | 7.7 (68 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 7.9 (114 reviews) | Feature Not Available | 

#### Customer Support

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Case Management** | 8.5 (533 reviews) | 7.4 (60 reviews) ✓ Verified | 
| **Customer Support Portal** | 8.6 (541 reviews) | 7.5 (61 reviews) ✓ Verified | 
| **Knowledge Base** | 8.6 (547 reviews) | 7.5 (64 reviews) ✓ Verified | 
| **Call Center Features** | 8.2 (457 reviews) | 7.1 (56 reviews) ✓ Verified | 
| **Support Analytics** | 8.5 (477 reviews) | 7.3 (57 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Reporting** | 8.4 (630 reviews) ✓ Verified | 7.7 (74 reviews) ✓ Verified | 
| **Dashboards** | 8.6 (664 reviews) ✓ Verified | 7.8 (75 reviews) ✓ Verified | 
| **Forecasting** | 8.3 (507 reviews) ✓ Verified | 7.8 (67 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Social Collaboration Features** | Feature Not Available | 7.6 (61 reviews) ✓ Verified | 
| **Social Network Integration** | 8.2 (207 reviews) ✓ Verified | Feature Not Available | 
| **Mobile User Support** | 8.3 (330 reviews) ✓ Verified | 7.4 (65 reviews) ✓ Verified | 

#### Platform

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Customization** | 8.4 (404 reviews) ✓ Verified | 7.3 (50 reviews) ✓ Verified | 
| **Workflow Capability** | 8.5 (396 reviews) ✓ Verified | 7.2 (45 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.7 (414 reviews) ✓ Verified | 7.5 (50 reviews) ✓ Verified | 
| **Internationalization** | 8.3 (314 reviews) ✓ Verified | 7.5 (38 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 7.7 (258 reviews) | 7.5 (47 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 8.0 (301 reviews) ✓ Verified | 7.3 (45 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.8 (412 reviews) ✓ Verified | 7.4 (51 reviews) ✓ Verified | 
| **Output Document Generation** | 8.0 (285 reviews) ✓ Verified | 7.4 (37 reviews) ✓ Verified | 

#### Integration

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Data Import & Export Tools** | 8.4 (375 reviews) ✓ Verified | 7.0 (49 reviews) ✓ Verified | 
| **Integration APIs** | 8.3 (333 reviews) ✓ Verified | 7.0 (46 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 7.9 (297 reviews) ✓ Verified | 7.1 (38 reviews) ✓ Verified | 

#### Generative AI

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **AI Text Generation** | 7.6 (85 reviews) | 8.0 (18 reviews) | 

#### Agentic AI - CRM

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (5 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (5 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | 7.7 (5 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.0 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (5 reviews) | 
| **Decision Making** | Not enough data | 8.1 (6 reviews) | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Oracle Sales Cloud** | N/A | N/A |

#### Email Marketing

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Building and Personalizing Emails** | 9.3 (12 reviews) | Not enough data | 
| **Sending Outbound Emails** | 9.2 (11 reviews) | Not enough data | 
| **Manage Email Deliverability** | 8.1 (9 reviews) | Not enough data | 
| **Automated Email Responses** | 8.8 (11 reviews) | Not enough data | 

#### Online Marketing

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Landing Pages and Forms** | 9.0 (8 reviews) | Not enough data | 
| **Dynamic Content** | 8.5 (8 reviews) | Not enough data | 
| **A/B Testing** | 8.1 (12 reviews) | Not enough data | 
| **Mobile Optimized** | 9.4 (9 reviews) | Not enough data | 
| **Search Tracking and Optimization** | Not enough data | Not enough data | 

#### Lead Management

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Marketing Lead Database** | 8.9 (9 reviews) | Not enough data | 
| **Data Quality Management** | 8.5 (8 reviews) | Not enough data | 
| **Segmentation** | 8.7 (10 reviews) | Not enough data | 
| **Lead Scoring and Grading** | 8.5 (9 reviews) | Not enough data | 
| **Lead Nurturing** | 8.9 (9 reviews) | Not enough data | 
| **Online Behavior Tracking** | 8.9 (11 reviews) | Not enough data | 
| **Automated Alerts and Tasks** | 9.2 (10 reviews) | Not enough data | 
| **CRM Lead Integration** | 8.7 (9 reviews) | Not enough data | 

#### Campaign Management

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Program Management** | 9.2 (6 reviews) | Not enough data | 
| **Event / Webinar Marketing** | 8.8 (7 reviews) | Not enough data | 
| **Calendaring** | Not enough data | Not enough data | 
| **Budgeting** | Not enough data | Not enough data | 

#### Social

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Social Listening** | Not enough data | Not enough data | 
| **Social Sharing** | Not enough data | Not enough data | 
| **Social Campaigns** | Not enough data | Not enough data | 
| **Social Media Engagement** | 9.3 (5 reviews) | Not enough data | 
| **Social Media Advertising** | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Basic Reporting** | 8.7 (10 reviews) | Not enough data | 
| **Web Analytics** | 8.5 (11 reviews) | Not enough data | 
| **ROI Analytics** | 8.6 (7 reviews) | Not enough data | 
| **Revenue Analytics** | Not enough data | Not enough data | 
| **SEO / Keyword Analytics** | Not enough data | Not enough data | 

#### Platform

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Customization ** | 9.0 (5 reviews) | Not enough data | 
| **Workflow Capability** | 8.6 (6 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.3 (6 reviews) | Not enough data | 
| **Internationalization** | 9.3 (5 reviews) | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | 8.1 (6 reviews) | Not enough data | 
| **Output Document Generation** | Not enough data | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Integration

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Data Import & Export Tools** | 8.6 (7 reviews) | Not enough data | 
| **Integration APIs** | 8.3 (6 reviews) | Not enough data | 
| **Breadth of Partner Applications** | 9.0 (5 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Oracle Sales Cloud** | N/A | N/A |

#### Lead Generation

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.3/10 | 25 |
| **Oracle Sales Cloud** | N/A | N/A |

#### Lead Facilitation

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Customer-facing Chatbot** | 8.1 (19 reviews) | Not enough data | 
| **Lead Qualification** | 8.3 (19 reviews) | Not enough data | 
| **Lead Follow-up** | 8.6 (20 reviews) | Not enough data | 
| **Meeting Scheduling ** | 8.7 (18 reviews) | Not enough data | 

#### Organization

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 8.6 (20 reviews) | Not enough data | 
| **Data Entry** | 8.9 (19 reviews) | Not enough data | 
| **Integrations / APIs** | 7.9 (19 reviews) | Not enough data | 

#### Performance Analysis

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Coaching ** | 7.9 (17 reviews) | Not enough data | 
| **Peformance Tracking** | 8.3 (23 reviews) | Not enough data | 

#### Sales Analysis

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **ROI Forecasting ** | 7.8 (20 reviews) | Not enough data | 
| **Sales Forecasting ** | 8.8 (21 reviews) | Not enough data | 

#### Generative AI

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **AI Text Generation** | 8.3 (12 reviews) | Not enough data | 
| **AI Text Summarization** | 7.9 (13 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.5/10 | 276 |
| **Oracle Sales Cloud** | N/A | N/A |

#### Integrated Workflows

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Task Management** | 9.0 (236 reviews) ✓ Verified | Not enough data | 
| **Email Tracking/Automation** | 8.9 (244 reviews) ✓ Verified | Not enough data | 
| **Calls and Voice** | 8.4 (182 reviews) ✓ Verified | Not enough data | 
| **Other Outreach Options ** | 8.7 (182 reviews) ✓ Verified | Not enough data | 
| **CRM Integration** | 8.9 (219 reviews) ✓ Verified | Not enough data | 
| **Calendar** | 8.7 (69 reviews) | Not enough data | 
| **Shared Records** | 8.8 (64 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Content Management** | 8.9 (206 reviews) ✓ Verified | Not enough data | 
| **Workflow Management** | 8.9 (222 reviews) ✓ Verified | Not enough data | 
| **Workflow Performance** | 8.9 (220 reviews) ✓ Verified | Not enough data | 
| **Sales Coaching and Insights** | 8.7 (186 reviews) ✓ Verified | Not enough data | 
| **Gamification** | 7.6 (57 reviews) | Not enough data | 

#### AI and Automation

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Lead Prioritization** | 8.4 (66 reviews) | Not enough data | 
| **Lead Scoring** | 8.2 (69 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 8.3 (62 reviews) | Not enough data | 
| **Buyer Intelligence** | 7.9 (63 reviews) | Not enough data | 
| **Machine Learning** | 7.7 (59 reviews) | Not enough data | 

#### Generative AI

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **AI Text Generation** | 8.2 (28 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.4/10 | 18 |
| **Oracle Sales Cloud** | N/A | N/A |

#### Customization

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Custom Fields** | 9.1 (17 reviews) | Not enough data | 
| **Conditional Logic** | 8.3 (16 reviews) | Not enough data | 
| **Multi-page Forms** | 8.2 (14 reviews) | Not enough data | 
| **Design** | 8.3 (15 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Embedded Forms** | 8.4 (15 reviews) | Not enough data | 
| **Offline Capability** | 8.2 (12 reviews) | Not enough data | 
| **Notifications** | 8.4 (15 reviews) | Not enough data | 
| **Payments** | 8.5 (11 reviews) | Not enough data | 
| **Mobile Forms** | 8.3 (13 reviews) | Not enough data | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Oracle Sales Cloud** | N/A | N/A |

#### Agentic AI - Visitor Identification

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.7/10 | 58 |
| **Oracle Sales Cloud** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Attribution

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Lead Opportunity** | 8.8 (50 reviews) | Not enough data | 
| **Lead Assignment** | 9.0 (51 reviews) | Not enough data | 
| **Pipeline Acceleration** | 8.6 (50 reviews) | Not enough data | 

#### Discovery

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Lead Management** | 8.9 (51 reviews) | Not enough data | 
| **Scoring/Ranking** | 8.5 (53 reviews) | Not enough data | 
| **Lead Context** | 8.7 (50 reviews) | Not enough data | 

#### Management

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Conversion Viability** | 8.7 (49 reviews) | Not enough data | 
| **Workflow** | 9.0 (51 reviews) | Not enough data | 

#### Platform

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Data Synchronization** | 8.5 (49 reviews) | Not enough data | 
| **Analysis** | 8.7 (51 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.5/10 | 38 |
| **Oracle Sales Cloud** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Incentives

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Badges** | 8.5 (28 reviews) | Not enough data | 
| **Triggers** | 8.6 (29 reviews) | Not enough data | 
| **Commission Calculator** | 7.9 (28 reviews) | Not enough data | 
| **Leaderboards** | 8.3 (30 reviews) | Not enough data | 

#### Personalization

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Profiles** | 8.8 (32 reviews) | Not enough data | 
| **Custom Reports** | 8.6 (33 reviews) | Not enough data | 
| **Dashboards** | 8.6 (34 reviews) | Not enough data | 
| **Goal Setting** | 8.4 (31 reviews) | Not enough data | 

#### Administrative

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Integration** | 8.5 (32 reviews) | Not enough data | 
| **Employee Structure** | 8.4 (29 reviews) | Not enough data | 
| **Behavior Monitoring** | 8.4 (28 reviews) | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.7/10 | 290 |
| **Oracle Sales Cloud** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Analytics

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Open Rates** | 8.9 (223 reviews) | Not enough data | 
| **Link Activity** | 8.8 (216 reviews) | Not enough data | 
| **Attachment Activity** | 8.2 (50 reviews) | Not enough data | 

#### Customizations

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Email Platform Integration** | 9.0 (233 reviews) | Not enough data | 
| **Email Scheduling** | 9.2 (238 reviews) | Not enough data | 
| **Notifications** | 8.9 (245 reviews) | Not enough data | 
| **Email Categorization** | 8.6 (219 reviews) | Not enough data | 
| **Templates** | 8.9 (240 reviews) | Not enough data | 

#### Generative AI

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **AI Text Generation** | 7.7 (32 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.2/10 | 103 |
| **Oracle Sales Cloud** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Data Sourcing** | 8.1 (84 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.4 (84 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.2 (78 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.4 (89 reviews) | Not enough data | 
| **Data Segmentation** | 8.3 (84 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Lead Scoring** | 8.1 (85 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.2 (83 reviews) | Not enough data | 
| **Risk Analysis** | 8.0 (78 reviews) | Not enough data | 
| **Live Forecasting** | 7.6 (80 reviews) | Not enough data | 

#### Sales Management

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Live Pipeline Management** | 8.4 (89 reviews) | Not enough data | 
| **Sales Gamification** | 7.8 (79 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.3 (84 reviews) | Not enough data | 
| **Activity Tracking** | 8.7 (89 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 9.0/10 | 191 |
| **Oracle Sales Cloud** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Calling

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Record Calls** | 8.8 (137 reviews) | Not enough data | 
| **Generate Location** | 8.8 (120 reviews) | Not enough data | 
| **Call Types** | 8.7 (130 reviews) | Not enough data | 
| **Click-to-Call** | 9.1 (146 reviews) | Not enough data | 
| **Auto Dialer** | Not enough data | Not enough data | 

#### Contacts

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Personalization** | 9.0 (151 reviews) | Not enough data | 
| **Information Locater** | 9.0 (137 reviews) | Not enough data | 
| **Record Prospect Data** | 9.0 (143 reviews) | Not enough data | 

#### Insights

| Feature | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Notes** | 9.1 (165 reviews) | Not enough data | 
| **Daily Summary** | 9.1 (142 reviews) | Not enough data | 
| **Automated Voicemails** | 8.9 (123 reviews) | Not enough data | 
| **Automated Emails** | 9.0 (145 reviews) | Not enough data | 
| **Sorts Prospects** | 9.0 (141 reviews) | Not enough data | 
| **Automated Note Taking** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to Freshsales (10):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)



---
## Reviewer Demographics

### By Company Size

| Segment | Freshsales | Oracle Sales Cloud | 
|---|---|---|
| **Small-Business** | 67.8% | 15.8% | 
| **Mid-Market** | 26.8% | 34.5% | 
| **Enterprise** | 5.4% | 49.6% | 

### By Industry

#### Freshsales

- **Information Technology and Services:** 16.6%
- **Computer Software:** 13.8%
- **Marketing and Advertising:** 7.8%
- **Financial Services:** 4.2%
- **Internet:** 3.6%
- **Education Management:** 3.2%
- **Retail:** 2.8%
- **Real Estate:** 2.4%
- **Construction:** 1.9%
- **Telecommunications:** 1.9%
- **Other:** 41.7%

#### Oracle Sales Cloud

- **Information Technology and Services:** 18.7%
- **Computer Software:** 9.4%
- **Financial Services:** 5.0%
- **Automotive:** 3.6%
- **Accounting:** 2.9%
- **Hospital & Health Care:** 2.9%
- **Food & Beverages:** 2.2%
- **Health, Wellness and Fitness:** 2.2%
- **Human Resources:** 2.2%
- **Insurance:** 2.2%
- **Other:** 48.9%

---
## Alternatives

### Alternatives to Freshsales

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25798 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13816 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2930 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14694 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2040 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1430 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (298 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3051 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)

### Alternatives to Oracle Sales Cloud

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25798 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13816 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2930 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews)
- [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (999 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)
- [Maximizer](https://www.g2.com/products/maximizer/reviews) — 4.0/5 stars (673 reviews)
- [Act!](https://www.g2.com/products/act/reviews) — 3.9/5 stars (512 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3051 reviews)

---
## Top Discussions

### Freshsales

- Title: [What is Freshsales used for?](https://www.g2.com/discussions/what-is-freshsales-used-for) — 2 comments, 1 upvote
  > **Top comment:** "It's used for a number of things from lead generation to managing client accounts. It's a great tool to keep everything under 1 umbrella that is accessible..."
- Title: [What are the three benefits of CRM?](https://www.g2.com/discussions/freshsales-what-are-the-three-benefits-of-crm) — 2 comments
  > **Top comment:** "1. Creating sequences/pipelines to contact leads quicker and stay in communication with them easier
2. Allowing the sales team to easily access the..."
- Title: [What is Freshsales CRM?](https://www.g2.com/discussions/what-is-freshsales-crm) — 1 comment
  > **Top comment:** "It's a CRM software."
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/freshsales-what-are-the-features-of-crm-software) — 1 comment
  > **Top comment:** "Very nice software "
- Title: [How to improve more on fresh sales](https://www.g2.com/discussions/how-to-improve-more-on-fresh-sales) — 1 comment, 1 upvote
  > **Top comment:** "Auto WhatsApp feature "

### Oracle Sales Cloud

- Title: [Is Salesforce an Oracle product?](https://www.g2.com/discussions/is-salesforce-an-oracle-product) — 2 comments
  > **Top comment:** "No"
- Title: [Strong straightforward instrument to work with deals people and outreach groups, and administration people and organizations. Complex stage that can present and crunch information conveniently from the entire organization and association, in addition to outer/non-claimed information. Simple natural utilization of the instrument (program and portable application), doesn't require unique preparation to utilize any of it. Ultimately, lower cost than most, I get it's least expense for its classification. Who could want anything more in this item? Top quality, minimal expense, solid rumored maker for coherence.  For the designers too the structure is basic and strong.](https://www.g2.com/discussions/strong-straightforward-instrument-to-work-with-deals-people-and-outreach-groups-and-administration-people-and-organizations-complex-stage-that-can-present-and-crunch-information-conveniently-from-the-entire-organization-and-association-in-addition-to-oute) — 1 comment, 1 upvote
  > **Top comment:** "Strong straightforward instrument to work with deals people and outreach groups, and administration people and organizations. Complex stage that can present..."
- Title: [What is Oracle Sales Cloud?](https://www.g2.com/discussions/what-is-oracle-sales-cloud) — 1 comment
  > **Top comment:** "Strong straightforward instrument to work with deals people and outreach groups, and administration people and organizations. Complex stage that can present..."
- Title: [What is Oracle engagement cloud?](https://www.g2.com/discussions/what-is-oracle-engagement-cloud) — 1 comment
  > **Top comment:** "Oracle Engagement Cloud is a previous name, for what is now called Oracle CX Sales.

The fact of the market is this: every staff in every business is..."
- Title: [Does Oracle Sales Cloud have Partner Relationship Management (PRM) capabilities?](https://www.g2.com/discussions/productivity-fe872259-bd57-4d28-b816-6b1e7fe6e7c5) — 1 comment, 1 upvote
  > **Top comment:** "Yes, Engagement Cloud has a dedicated module to manage partners:..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/freshsales-vs-oracle-sales-cloud)