Compare Freshsales and Ontraport 
Featured Products
At a Glance
Market Segments
Small-Business (68.0% of reviews)
Small-Business (94.8% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Starting at $29.00 Per Month
Freshsales
Star Rating
(1,224)4.5 out of 5
Market Segments
Small-Business (68.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Browse all 3 pricing plansOntraport
Star Rating
(224)4.5 out of 5
Market Segments
Small-Business (94.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $29.00 Per Month
Browse all 8 pricing plansFreshsales vs Ontraport
When assessing the two solutions, reviewers found Freshsales easier to use, set up, and administer. However, reviewers felt that both vendors make it equally easy to do business overall.
- Freshsales and Ontraport both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Ontraport is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Freshsales over Ontraport.
Pricing
Entry-Level Pricing
Freshsales
Growth
Starting at $9.00
1 User Per Month
Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels
- Web Forms
- SMS & WhatsApp
- Basic Workflows
Ontraport
Basic
Starting at $29.00
Per Month
- Unlimited email sending under 20k contacts
- Add contacts as you grow
- Up to 3 users at $9/month each
Free Trial
Freshsales
Free Trial is available
Ontraport
Free Trial is available
Ratings
Meets Requirements
8.7
1,040
8.7
165
Ease of Use
9.0
1,053
8.2
168
Ease of Setup
8.8
560
8.0
94
Ease of Admin
8.9
535
8.4
90
Quality of Support
8.8
1,010
9.2
164
Has the product been a good partner in doing business?
9.0
529
9.0
88
Product Direction (% positive)
9.3
1,034
8.4
157
Features by Category
Sales Force Automation
8.9
718
|
Verified
8.9
46
|
Verified
8.3
417
7.8
31
|
Verified
8.8
707
|
Verified
8.0
44
|
Verified
8.5
706
|
Verified
7.7
40
|
Verified
8.3
507
|
Verified
7.2
22
|
Verified
8.6
336
|
Verified
7.5
32
|
Verified
8.2
482
|
Verified
7.6
32
|
Verified
8.1
468
7.1
22
|
Verified
8.4
510
|
Verified
8.0
23
|
Verified
Marketing Automation
8.5
549
9.0
49
|
Verified
8.5
522
8.6
44
|
Verified
8.9
628
8.8
40
|
Verified
7.9
114
8.1
31
|
Verified
Customer Support
8.5
534
8.2
31
|
Verified
8.6
542
8.6
43
|
Verified
8.6
548
8.8
45
|
Verified
8.2
458
8.0
33
|
Verified
8.4
478
8.0
28
|
Verified
Reporting & Analytics
8.4
630
|
Verified
7.9
43
|
Verified
8.6
665
|
Verified
8.2
51
|
Verified
8.3
508
|
Verified
6.9
25
|
Verified
Mobile & Social
Feature Not Available
8.1
22
|
Verified
8.1
208
|
Verified
7.9
23
|
Verified
8.3
331
|
Verified
7.6
24
|
Verified
Platform
8.4
404
|
Verified
8.5
34
|
Verified
8.5
394
|
Verified
8.6
34
|
Verified
8.7
414
|
Verified
8.8
35
|
Verified
8.3
314
|
Verified
7.0
16
|
Verified
7.7
258
7.9
19
|
Verified
8.0
301
|
Verified
8.1
28
|
Verified
8.8
408
|
Verified
8.9
35
|
Verified
8.0
285
|
Verified
8.0
23
|
Verified
Integration
8.4
375
|
Verified
8.5
32
|
Verified
8.3
331
|
Verified
8.8
35
|
Verified
7.9
297
|
Verified
8.2
28
|
Verified
Generative AI
7.6
84
8.3
12
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
9.3
12
8.7
78
|
Verified
9.2
11
9.2
78
|
Verified
8.1
9
8.5
77
|
Verified
8.8
11
9.0
75
|
Verified
Online Marketing
9.0
8
8.8
75
|
Verified
8.5
8
8.6
65
|
Verified
8.1
12
8.7
50
|
Verified
9.4
9
8.3
59
|
Verified
Not enough data
7.9
47
|
Verified
Lead Management
8.9
9
8.9
66
|
Verified
8.5
8
8.6
54
|
Verified
8.7
10
8.9
64
|
Verified
8.5
9
8.6
49
|
Verified
8.9
9
8.8
66
|
Verified
8.9
11
8.7
50
|
Verified
9.2
10
8.8
54
|
Verified
8.7
9
8.5
59
|
Verified
Campaign Management
9.2
6
8.8
53
|
Verified
8.8
7
8.4
54
|
Verified
Not enough data
7.5
35
|
Verified
Not enough data
7.2
27
|
Verified
Social
Not enough data
7.6
28
|
Verified
Not enough data
8.0
33
|
Verified
Not enough data
7.8
27
|
Verified
9.3
5
7.7
27
|
Verified
Not enough data
7.5
29
|
Verified
Reporting & Analytics
8.7
10
8.4
66
|
Verified
8.5
11
8.1
46
|
Verified
8.6
7
7.8
40
|
Verified
Not enough data
8.2
41
|
Verified
Not enough data
7.4
32
|
Verified
Platform
9.0
5
9.0
37
|
Verified
8.6
6
9.0
36
|
Verified
8.3
6
8.9
44
|
Verified
9.3
5
8.7
25
|
Verified
Not enough data
8.7
23
|
Verified
8.1
6
9.1
41
|
Verified
Not enough data
8.9
25
|
Verified
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.6
7
8.9
43
|
Verified
8.3
6
8.6
46
|
Verified
9.0
5
8.3
36
|
Verified
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Web Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.1
19
Not enough data
8.3
19
Not enough data
8.6
20
Not enough data
8.7
18
Not enough data
Organization
8.6
20
Not enough data
8.9
19
Not enough data
7.9
19
Not enough data
Performance Analysis
7.9
17
Not enough data
8.3
23
Not enough data
Sales Analysis
7.8
20
Not enough data
8.8
21
Not enough data
Generative AI
8.3
12
Not enough data
7.9
13
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.0
236
|
Verified
Not enough data
8.9
244
|
Verified
Not enough data
8.4
182
|
Verified
Not enough data
8.7
182
|
Verified
Not enough data
8.9
219
|
Verified
Not enough data
8.7
69
Not enough data
8.8
64
Not enough data
Repeatability and Reportability
8.9
206
|
Verified
Not enough data
8.9
222
|
Verified
Not enough data
8.9
220
|
Verified
Not enough data
8.7
186
|
Verified
Not enough data
7.6
57
Not enough data
AI and Automation
8.4
66
Not enough data
8.2
69
Not enough data
8.3
62
Not enough data
7.9
63
Not enough data
7.7
59
Not enough data
Generative AI
8.2
28
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Order Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Products & Plans
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Pricing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Subscription Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Customization
Not enough data
8.9
38
|
Verified
Not enough data
8.6
43
|
Verified
Not enough data
8.6
32
|
Verified
Not enough data
8.3
33
|
Verified
Page Optimization
Not enough data
8.8
23
|
Verified
Not enough data
8.7
27
Not enough data
8.5
30
Not enough data
8.2
23
Integrations
Not enough data
9.0
25
Not enough data
9.2
41
|
Verified
Not enough data
9.1
36
|
Verified
Generative AI
Not enough data
8.5
10
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Customization
9.1
17
8.7
21
8.3
16
8.5
17
8.2
14
8.9
15
8.3
15
8.2
21
Additional Functionality
8.4
15
8.4
21
8.2
12
6.5
10
8.4
15
9.0
12
8.5
11
8.8
17
8.3
13
8.6
17
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
8.8
50
Not enough data
9.0
51
Not enough data
8.6
50
Not enough data
Discovery
8.9
51
Not enough data
8.5
53
Not enough data
8.7
50
Not enough data
Management
8.7
49
Not enough data
9.0
51
Not enough data
Platform
8.5
49
Not enough data
8.7
51
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
8.5
28
Not enough data
8.6
29
Not enough data
7.9
28
Not enough data
8.3
30
Not enough data
Personalization
8.8
32
Not enough data
8.6
33
Not enough data
8.6
34
Not enough data
8.4
31
Not enough data
Administrative
8.5
32
Not enough data
8.4
29
Not enough data
8.4
28
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.8
224
Not enough data
8.8
217
Not enough data
8.2
50
Not enough data
Customizations
9.0
234
Not enough data
9.2
239
Not enough data
8.9
246
Not enough data
8.6
220
Not enough data
8.9
241
Not enough data
Generative AI
7.7
32
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.1
84
Not enough data
8.4
84
Not enough data
8.2
78
Not enough data
8.4
89
Not enough data
8.3
84
Not enough data
Predictive Analytics
8.1
85
Not enough data
8.2
83
Not enough data
8.0
78
Not enough data
7.6
80
Not enough data
Sales Management
8.4
89
Not enough data
7.8
79
Not enough data
8.3
84
Not enough data
8.7
89
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
8.8
137
Not enough data
8.8
120
Not enough data
8.7
130
Not enough data
9.1
146
Not enough data
Not enough data
Not enough data
Contacts
9.0
151
Not enough data
9.0
137
Not enough data
9.0
143
Not enough data
Insights
9.1
165
Not enough data
9.1
142
Not enough data
8.9
123
Not enough data
9.0
145
Not enough data
9.0
141
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Categories
Categories
Shared Categories
Freshsales and Ontraport are categorized as Sales Engagement, Online Form Builder, Lead Scoring, CRM, and Marketing Automation
Unique Categories
Freshsales is categorized as AI Sales Assistant, Outbound Call Tracking, Sales Analytics, Email Tracking, Sales Performance Management, and Visitor Identification
Ontraport is categorized as Shared Inbox, SMS Marketing, Landing Page Builders, Website Builder, Subscription Management, and Web Content Management
Reviews
Reviewers' Company Size
Freshsales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ontraport
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.7%
Computer Software
13.7%
Marketing and Advertising
7.9%
Financial Services
4.1%
Internet
3.6%
Other
53.9%
Professional Training & Coaching
17.3%
Marketing and Advertising
12.1%
Health, Wellness and Fitness
8.9%
Management Consulting
4.7%
Education Management
4.7%
Other
52.3%
Alternatives
Discussions
What is Freshsales used for?
2 Comments
BP
It's used for a number of things from lead generation to managing client accounts. It's a great tool to keep everything under 1 umbrella that is accessible...Read more
What are the three benefits of CRM?
2 Comments
BP
1. Creating sequences/pipelines to contact leads quicker and stay in communication with them easier
2. Allowing the sales team to easily access the...Read more
Is Ontraport a CRM?
2 Comments
DH
Yes, although that is a narrow description. It’s much more. Read more
How much does Ontraport cost?
2 Comments
SS
Ontraport has a free 14 day trial. Then the basic plan is $40.00 a month. I pay more because I have the membership site for my classes.Read more
Who uses Ontraport?
2 Comments
SS
I used Ontraport for my Coaching and my classes. My students access their course work on Ontraport.Read more
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