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Compare Freshsales and monday CRM 
Featured Products
At a Glance
Market Segments
Small-Business (68.0% of reviews)
Small-Business (79.0% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
$12.00 Per Month
Freshsales
Star Rating
(1,220)4.5 out of 5
Market Segments
Small-Business (68.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Browse all 3 pricing plansmonday CRM
Star Rating
(1,094)4.6 out of 5
Market Segments
Small-Business (79.0% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Freshsales excels in user-friendliness, with many users appreciating its intuitive interface and customization options. One user highlighted how they can create their own filters to manage leads effectively, making it easier to track different lead statuses.
- Users say that monday CRM stands out for its quick setup process, allowing teams to get up and running in just a few hours. This rapid implementation is particularly beneficial for businesses looking to streamline their operations without extensive downtime.
- Reviewers mention that Freshsales offers robust automation capabilities, which simplify lead management and follow-ups. Users have noted that these features save time and provide a clear view of the sales pipeline, enhancing overall productivity.
- According to verified reviews, monday CRM is praised for its no-code automation features, enabling users to create campaign flows independently. This flexibility allows teams to manage campaigns without needing technical assistance, which many find convenient.
- G2 reviewers highlight that while Freshsales has a slightly higher ease of use rating, monday CRM's campaign management tools are particularly effective. Users appreciate the ability to monitor each stage of their campaigns in one place, which aids in tracking progress and outcomes.
- Users report that both platforms have strong support features, but Freshsales edges out with a higher quality of support rating. Reviewers have noted that the support team is responsive and helpful, which can be crucial for businesses needing assistance during implementation or troubleshooting.
Pricing
Entry-Level Pricing
Freshsales
Growth
Starting at $9.00
1 User Per Month
Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels
- Web Forms
- SMS & WhatsApp
- Basic Workflows
monday CRM
Basic
$12.00
Per Month
Organize all your team’s leads, contacts, & deals
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards
Free Trial
Freshsales
Free Trial is available
monday CRM
Free Trial is available
Ratings
Meets Requirements
8.7
1,039
8.6
788
Ease of Use
9.0
1,052
8.9
833
Ease of Setup
8.8
559
8.5
623
Ease of Admin
8.9
535
8.9
462
Quality of Support
8.8
1,009
8.5
700
Has the product been a good partner in doing business?
9.0
529
8.9
456
Product Direction (% positive)
9.3
1,033
9.3
766
Features by Category
Sales Force Automation
8.9
718
|
Verified
8.5
538
8.3
417
7.8
468
8.8
707
|
Verified
8.6
540
8.5
705
|
Verified
8.8
571
8.3
507
|
Verified
7.6
440
8.6
336
|
Verified
8.3
490
8.2
482
|
Verified
7.7
444
8.1
468
7.5
447
8.4
510
|
Verified
7.9
474
Marketing Automation
8.5
548
7.5
460
8.5
522
7.7
455
8.9
627
8.6
528
7.9
114
7.5
431
Customer Support
8.5
534
8.2
469
8.6
542
7.8
407
8.6
548
8.2
432
8.2
458
7.0
391
8.4
478
7.8
445
Reporting & Analytics
8.4
629
|
Verified
8.2
504
8.6
665
|
Verified
8.7
556
8.3
508
|
Verified
8.0
461
Mobile & Social
Feature Not Available
7.8
378
8.1
208
|
Verified
7.2
342
8.3
331
|
Verified
7.7
468
Platform
8.4
404
|
Verified
8.7
515
8.5
393
|
Verified
8.7
507
8.7
414
|
Verified
8.6
516
8.3
314
|
Verified
8.1
437
7.7
258
7.6
387
8.0
301
|
Verified
8.0
471
8.8
408
|
Verified
8.5
501
8.0
285
|
Verified
7.8
433
Integration
8.4
375
|
Verified
8.2
468
8.3
331
|
Verified
7.9
416
7.9
297
|
Verified
8.0
407
Generative AI
7.6
84
7.1
311
Agentic AI - CRM
Not enough data
7.3
59
Not enough data
7.5
59
Not enough data
7.4
56
Not enough data
7.3
58
Not enough data
7.2
58
Not enough data
7.2
58
Not enough data
7.1
58
Email Marketing
9.3
12
Not enough data
9.2
11
Not enough data
8.1
9
Not enough data
8.8
11
Not enough data
Online Marketing
9.0
8
Not enough data
8.5
8
Not enough data
8.1
12
Not enough data
9.4
9
Not enough data
Not enough data
Not enough data
Lead Management
8.9
9
Not enough data
8.5
8
Not enough data
8.7
10
Not enough data
8.5
9
Not enough data
8.9
9
Not enough data
8.9
11
Not enough data
9.2
10
Not enough data
8.7
9
Not enough data
Campaign Management
9.2
6
Not enough data
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Reporting & Analytics
8.7
10
Not enough data
8.5
11
Not enough data
8.6
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.0
5
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.6
7
Not enough data
8.3
6
Not enough data
9.0
5
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.1
19
Not enough data
8.3
19
Not enough data
8.6
20
Not enough data
8.7
18
Not enough data
Organization
8.6
20
Not enough data
8.9
19
Not enough data
7.9
19
Not enough data
Performance Analysis
7.9
17
Not enough data
8.3
23
Not enough data
Sales Analysis
7.8
20
Not enough data
8.8
21
Not enough data
Generative AI
8.3
12
Not enough data
7.9
13
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.0
236
|
Verified
Not enough data
8.9
244
|
Verified
Not enough data
8.4
182
|
Verified
Not enough data
8.7
182
|
Verified
Not enough data
8.9
219
|
Verified
Not enough data
8.7
69
Not enough data
8.8
64
Not enough data
Repeatability and Reportability
8.9
206
|
Verified
Not enough data
8.9
222
|
Verified
Not enough data
8.9
220
|
Verified
Not enough data
8.7
186
|
Verified
Not enough data
7.6
57
Not enough data
AI and Automation
8.4
66
Not enough data
8.2
69
Not enough data
8.3
62
Not enough data
7.9
63
Not enough data
7.7
59
Not enough data
Generative AI
8.2
28
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
9.1
17
Not enough data
8.3
16
Not enough data
8.2
14
Not enough data
8.3
15
Not enough data
Additional Functionality
8.4
15
Not enough data
8.2
12
Not enough data
8.4
15
Not enough data
8.5
11
Not enough data
8.3
13
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
8.8
50
Not enough data
9.0
51
Not enough data
8.6
50
Not enough data
Discovery
8.9
51
Not enough data
8.5
53
Not enough data
8.7
50
Not enough data
Management
8.7
49
Not enough data
9.0
51
Not enough data
Platform
8.5
49
Not enough data
8.7
51
Not enough data
Agentic AI - Sales Performance Management
Not enough data
7.1
29
Not enough data
7.0
29
Not enough data
6.8
28
Incentives
8.5
28
7.3
215
8.6
29
7.7
231
7.9
28
7.5
209
8.3
30
7.8
221
Personalization
8.8
32
8.2
258
8.6
33
8.2
245
8.6
34
8.9
274
8.4
31
8.6
246
Administrative
8.5
32
8.1
253
8.4
29
8.2
245
8.4
28
7.8
199
Agentic AI - Email Tracking
Not enough data
7.4
24
Not enough data
7.6
24
Not enough data
7.6
24
Not enough data
7.0
24
Not enough data
6.9
24
Not enough data
6.9
24
Not enough data
7.3
24
Analytics
8.8
224
8.1
167
8.8
217
7.9
143
8.2
50
Feature Not Available
Customizations
9.0
234
8.2
186
9.2
239
8.2
94
8.9
246
8.5
190
8.6
220
7.9
88
8.9
241
8.2
185
Generative AI
7.7
32
7.4
132
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.1
84
Not enough data
8.4
84
Not enough data
8.2
78
Not enough data
8.4
89
Not enough data
8.3
84
Not enough data
Predictive Analytics
8.1
85
Not enough data
8.2
83
Not enough data
8.0
78
Not enough data
7.6
80
Not enough data
Sales Management
8.4
89
Not enough data
7.8
79
Not enough data
8.3
84
Not enough data
8.7
89
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
8.8
137
Not enough data
8.8
120
Not enough data
8.7
130
Not enough data
9.1
146
Not enough data
Not enough data
Not enough data
Contacts
9.0
151
Not enough data
9.0
137
Not enough data
9.0
143
Not enough data
Insights
9.1
165
Not enough data
9.1
142
Not enough data
8.9
123
Not enough data
9.0
145
Not enough data
9.0
141
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Freshsales and monday CRM are categorized as Email Tracking, Sales Performance Management, and CRM
Unique Categories
Freshsales is categorized as Sales Engagement, AI Sales Assistant, Online Form Builder, Outbound Call Tracking, Sales Analytics, Lead Scoring, Visitor Identification, and Marketing Automation
monday CRM has no unique categories
Reviews
Reviewers' Company Size
Freshsales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
monday CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.6%
Computer Software
13.8%
Marketing and Advertising
7.9%
Financial Services
4.1%
Internet
3.7%
Other
54.0%
Marketing and Advertising
12.5%
Information Technology and Services
7.7%
Construction
4.7%
Computer Software
4.6%
Real Estate
3.8%
Other
66.7%
Alternatives
Discussions
What are the three benefits of CRM?
2 Comments
AV
Makes it easy to keep a track of new and prospect leads.Read more
What is Freshsales used for?
2 Comments
IH
It's a CRM solution to manage leads and opportunities. It helps you to create your sales funnel from different channels.Read more
How is Freshsales different from other CRMs?
1 Comment
Official Response from Freshsales
Freshsales is an integrated, simple and intuitive sales CRM built with automations, intelligence and analytics to aid your sales teams to close deals faster....Read more
Can I use Monday.com to set-up an online application or a questionnaire for my external clients?
1 Comment
MY
Yes. Easy to do.Read more
What is monday sales CRM used for?
1 Comment
PK
Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management...Read more
monday CRM has no more discussions with answers
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