Compare Freshsales and monday CRM 
Featured Products
At a Glance
Market Segments
Small-Business (67.8% of reviews)
Small-Business (79.0% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
$12.00 Per Month
Freshsales
Star Rating
(1,227)4.5 out of 5
Market Segments
Small-Business (67.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Browse all 3 pricing plansmonday CRM
Star Rating
(1,135)4.6 out of 5
Market Segments
Small-Business (79.0% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Freshsales excels in user-friendliness, with many users appreciating its intuitive interface and customization options. One user highlighted how it allows for easy organization of leads, making it simple to filter and manage different types of prospects.
- Users say monday CRM stands out for its scalability, particularly for growing teams. Reviewers noted that as their teams expanded, monday CRM seamlessly accommodated more users and pipelines without disrupting existing workflows, which is crucial for maintaining productivity.
- According to verified reviews, Freshsales is praised for its automation capabilities, which simplify lead management and follow-ups. Users mentioned that these features save time and provide a clear view of the sales pipeline, enhancing overall efficiency.
- Reviewers mention that monday CRM offers robust automation tools that help users create tasks and reminders, particularly when deals stall. This feature is especially beneficial for teams looking to streamline their processes and reduce the need for daily check-ins.
- G2 reviewers highlight that Freshsales has a strong focus on lead management, with features that allow users to categorize leads effectively. This capability helps sales teams prioritize their efforts and manage their sales funnels more effectively.
- Users report that monday CRM is very beginner-friendly, making it easy for new users to get started. This ease of use is a significant advantage for teams that may not have extensive experience with CRM systems, allowing for quicker adoption and integration into daily operations.
Pricing
Entry-Level Pricing
Freshsales
Growth
Starting at $9.00
1 User Per Month
Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels
- Web Forms
- SMS & WhatsApp
- Basic Workflows
monday CRM
Basic
$12.00
Per Month
Organize all your team’s leads, contacts, & deals
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards
Free Trial
Freshsales
Free Trial is available
monday CRM
Free Trial is available
Ratings
Meets Requirements
8.7
1,043
8.6
805
Ease of Use
9.0
1,056
8.9
867
Ease of Setup
8.8
561
8.5
656
Ease of Admin
8.9
535
8.9
467
Quality of Support
8.8
1,012
8.5
714
Has the product been a good partner in doing business?
9.0
529
8.9
461
Product Direction (% positive)
9.3
1,037
9.3
782
Features by Category
Sales Force Automation
8.9
718
|
Verified
8.6
551
8.3
417
7.8
471
8.8
708
|
Verified
8.6
557
8.5
706
|
Verified
8.8
579
8.3
507
|
Verified
7.6
442
8.6
336
|
Verified
8.3
493
8.2
482
|
Verified
7.7
447
8.1
468
7.5
449
8.4
510
|
Verified
7.9
476
Marketing Automation
8.5
549
7.5
462
8.5
522
7.7
461
8.9
628
8.6
539
7.9
114
7.5
436
Customer Support
8.5
534
8.2
471
8.6
542
7.8
409
8.6
548
8.2
433
8.2
458
7.0
392
8.4
478
7.8
446
Reporting & Analytics
8.4
630
|
Verified
8.2
515
8.6
665
|
Verified
8.7
565
8.3
508
|
Verified
7.9
465
Mobile & Social
Feature Not Available
7.8
382
8.1
208
|
Verified
7.2
344
8.3
331
|
Verified
7.7
470
Platform
8.4
404
|
Verified
8.7
525
8.5
394
|
Verified
8.7
518
8.7
414
|
Verified
8.6
517
8.3
314
|
Verified
8.1
438
7.7
258
7.6
387
8.0
301
|
Verified
8.0
472
8.8
410
|
Verified
8.5
505
8.0
285
|
Verified
7.8
435
Integration
8.4
375
|
Verified
8.2
468
8.4
332
|
Verified
7.9
418
7.9
297
|
Verified
7.9
410
Generative AI
7.6
84
7.1
313
Agentic AI - CRM
Not enough data
7.3
60
Not enough data
7.5
61
Not enough data
7.5
58
Not enough data
7.3
60
Not enough data
7.2
60
Not enough data
7.3
59
Not enough data
7.1
60
Email Marketing
9.3
12
Not enough data
9.2
11
Not enough data
8.1
9
Not enough data
8.8
11
Not enough data
Online Marketing
9.0
8
Not enough data
8.5
8
Not enough data
8.1
12
Not enough data
9.4
9
Not enough data
Not enough data
Not enough data
Lead Management
8.9
9
Not enough data
8.5
8
Not enough data
8.7
10
Not enough data
8.5
9
Not enough data
8.9
9
Not enough data
8.9
11
Not enough data
9.2
10
Not enough data
8.7
9
Not enough data
Campaign Management
9.2
6
Not enough data
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Reporting & Analytics
8.7
10
Not enough data
8.5
11
Not enough data
8.6
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.0
5
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.6
7
Not enough data
8.3
6
Not enough data
9.0
5
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.1
19
Not enough data
8.3
19
Not enough data
8.6
20
Not enough data
8.7
18
Not enough data
Organization
8.6
20
Not enough data
8.9
19
Not enough data
7.9
19
Not enough data
Performance Analysis
7.9
17
Not enough data
8.3
23
Not enough data
Sales Analysis
7.8
20
Not enough data
8.8
21
Not enough data
Generative AI
8.3
12
Not enough data
7.9
13
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.0
236
|
Verified
Not enough data
8.9
244
|
Verified
Not enough data
8.4
182
|
Verified
Not enough data
8.7
182
|
Verified
Not enough data
8.9
219
|
Verified
Not enough data
8.7
69
Not enough data
8.8
64
Not enough data
Repeatability and Reportability
8.9
206
|
Verified
Not enough data
8.9
222
|
Verified
Not enough data
8.9
220
|
Verified
Not enough data
8.7
186
|
Verified
Not enough data
7.6
57
Not enough data
AI and Automation
8.4
66
Not enough data
8.2
69
Not enough data
8.3
62
Not enough data
7.9
63
Not enough data
7.7
59
Not enough data
Generative AI
8.2
28
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
9.1
17
Not enough data
8.3
16
Not enough data
8.2
14
Not enough data
8.3
15
Not enough data
Additional Functionality
8.4
15
Not enough data
8.2
12
Not enough data
8.4
15
Not enough data
8.5
11
Not enough data
8.3
13
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
8.8
50
Not enough data
9.0
51
Not enough data
8.6
50
Not enough data
Discovery
8.9
51
Not enough data
8.5
53
Not enough data
8.7
50
Not enough data
Management
8.7
49
Not enough data
9.0
51
Not enough data
Platform
8.5
49
Not enough data
8.7
51
Not enough data
Agentic AI - Sales Performance Management
Not enough data
7.1
29
Not enough data
7.0
29
Not enough data
6.8
28
Incentives
8.5
28
7.3
215
8.6
29
7.7
231
7.9
28
7.5
209
8.3
30
7.8
221
Personalization
8.8
32
8.2
258
8.6
33
8.2
245
8.6
34
8.9
274
8.4
31
8.6
246
Administrative
8.5
32
8.1
253
8.4
29
8.2
246
8.4
28
7.8
199
Agentic AI - Email Tracking
Not enough data
7.4
24
Not enough data
7.6
24
Not enough data
7.6
24
Not enough data
7.0
24
Not enough data
6.9
24
Not enough data
6.9
24
Not enough data
7.3
24
Analytics
8.8
224
8.1
167
8.8
217
7.9
143
8.2
50
Feature Not Available
Customizations
9.0
234
8.1
187
9.2
239
8.2
94
8.9
246
8.5
191
8.6
220
7.9
88
8.9
241
8.2
185
Generative AI
7.7
32
7.4
132
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.1
84
Not enough data
8.4
84
Not enough data
8.2
78
Not enough data
8.4
89
Not enough data
8.3
84
Not enough data
Predictive Analytics
8.1
85
Not enough data
8.2
83
Not enough data
8.0
78
Not enough data
7.6
80
Not enough data
Sales Management
8.4
89
Not enough data
7.8
79
Not enough data
8.3
84
Not enough data
8.7
89
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
8.8
137
Not enough data
8.8
120
Not enough data
8.7
130
Not enough data
9.1
146
Not enough data
Not enough data
Not enough data
Contacts
9.0
151
Not enough data
9.0
137
Not enough data
9.0
143
Not enough data
Insights
9.1
165
Not enough data
9.1
142
Not enough data
8.9
123
Not enough data
9.0
145
Not enough data
9.0
141
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Freshsales and monday CRM are categorized as Email Tracking, Sales Performance Management, and CRM
Unique Categories
Freshsales is categorized as Sales Engagement, AI Sales Assistant, Online Form Builder, Outbound Call Tracking, Sales Analytics, Lead Scoring, Visitor Identification, and Marketing Automation
monday CRM has no unique categories
Reviews
Reviewers' Company Size
Freshsales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
monday CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.7%
Computer Software
13.7%
Marketing and Advertising
7.9%
Financial Services
4.1%
Internet
3.6%
Other
54.0%
Marketing and Advertising
12.4%
Information Technology and Services
7.9%
Construction
4.6%
Computer Software
4.5%
Real Estate
3.7%
Other
66.9%
Alternatives
Discussions
What is Freshsales used for?
2 Comments
BP
It's used for a number of things from lead generation to managing client accounts. It's a great tool to keep everything under 1 umbrella that is accessible...Read more
What are the three benefits of CRM?
2 Comments
BP
1. Creating sequences/pipelines to contact leads quicker and stay in communication with them easier
2. Allowing the sales team to easily access the...Read more
Can I use Monday.com to set-up an online application or a questionnaire for my external clients?
2 Comments
MY
Yes. Easy to do.Read more
What is monday sales CRM used for?
1 Comment
PK
Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management...Read more
monday CRM has no more discussions with answers
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