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At a Glance
Market Segments
Small-Business (68.0% of reviews)
Small-Business (60.3% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
$49.00 1 Users Per Month
Freshsales
Star Rating
(1,220)4.5 out of 5
Market Segments
Small-Business (68.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Browse all 3 pricing plansMembrain
Star Rating
(215)4.6 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 1 Users Per Month
Free Trial is available
Browse all 5 pricing plansFreshsales vs Membrain
When assessing the two solutions, reviewers found them equally easy to use and set up. However, reviewers preferred the ease of administration and doing business with Membrain overall.
- Reviewers felt that Membrain meets the needs of their business better than Freshsales.
- When comparing quality of ongoing product support, reviewers felt that Membrain is the preferred option.
- When assessing product direction, Freshsales and Membrain received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
Freshsales
Growth
Starting at $9.00
1 User Per Month
Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels
- Web Forms
- SMS & WhatsApp
- Basic Workflows
Membrain
Prospecting
$49.00
1 Users Per Month
The workflow guidance and tools needed to engage in a more human way, yet disciplined and structured.
- Visual Workflow Guidance
- Enablement Content
- Qualification Visualization
Free Trial
Freshsales
Free Trial is available
Membrain
Free Trial is available
Ratings
Meets Requirements
8.7
1,039
8.9
177
Ease of Use
9.0
1,052
9.0
178
Ease of Setup
8.8
559
8.8
88
Ease of Admin
8.9
535
9.1
65
Quality of Support
8.8
1,009
9.2
174
Has the product been a good partner in doing business?
9.0
529
9.6
64
Product Direction (% positive)
9.3
1,033
9.3
169
Features by Category
Sales Force Automation
8.9
718
|
Verified
8.9
124
|
Verified
8.3
417
8.2
82
8.8
707
|
Verified
9.2
129
|
Verified
8.5
705
|
Verified
9.1
129
|
Verified
8.3
507
|
Verified
8.2
106
|
Verified
8.6
336
|
Verified
8.6
110
|
Verified
8.2
482
|
Verified
8.0
87
|
Verified
8.1
468
7.9
83
|
Verified
8.4
510
|
Verified
7.9
89
Marketing Automation
8.5
548
7.5
80
8.5
522
Feature Not Available
8.9
627
8.6
104
|
Verified
7.9
114
7.8
35
Customer Support
8.5
534
8.4
88
8.6
542
8.3
84
8.6
548
8.3
87
8.2
458
7.9
76
8.4
478
8.3
80
Reporting & Analytics
8.4
629
|
Verified
8.7
116
|
Verified
8.6
665
|
Verified
8.9
122
|
Verified
8.3
508
|
Verified
8.4
105
|
Verified
Mobile & Social
Feature Not Available
8.3
80
|
Verified
8.1
208
|
Verified
7.9
77
|
Verified
8.3
331
|
Verified
7.9
95
|
Verified
Platform
8.4
404
|
Verified
9.2
79
|
Verified
8.5
393
|
Verified
9.0
72
|
Verified
8.7
414
|
Verified
9.2
73
|
Verified
8.3
314
|
Verified
8.4
60
|
Verified
7.7
258
7.7
54
8.0
301
|
Verified
8.3
58
|
Verified
8.8
408
|
Verified
9.3
71
|
Verified
8.0
285
|
Verified
7.9
54
Integration
8.4
375
|
Verified
8.7
70
|
Verified
8.3
331
|
Verified
8.2
56
|
Verified
7.9
297
|
Verified
8.1
58
|
Verified
Generative AI
7.6
84
6.8
37
Agentic AI - CRM
Not enough data
6.4
12
Not enough data
7.5
12
Not enough data
7.4
12
Not enough data
6.9
12
Not enough data
6.7
12
Not enough data
7.0
11
Not enough data
6.5
12
Email Marketing
9.3
12
Not enough data
9.2
11
Not enough data
8.1
9
Not enough data
8.8
11
Not enough data
Online Marketing
9.0
8
Not enough data
8.5
8
Not enough data
8.1
12
Not enough data
9.4
9
Not enough data
Not enough data
Not enough data
Lead Management
8.9
9
Not enough data
8.5
8
Not enough data
8.7
10
Not enough data
8.5
9
Not enough data
8.9
9
Not enough data
8.9
11
Not enough data
9.2
10
Not enough data
8.7
9
Not enough data
Campaign Management
9.2
6
Not enough data
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Reporting & Analytics
8.7
10
Not enough data
8.5
11
Not enough data
8.6
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.0
5
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.6
7
Not enough data
8.3
6
Not enough data
9.0
5
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.1
19
Not enough data
8.3
19
Not enough data
8.6
20
Not enough data
8.7
18
Not enough data
Organization
8.6
20
Not enough data
8.9
19
Not enough data
7.9
19
Not enough data
Performance Analysis
7.9
17
Not enough data
8.3
23
Not enough data
Sales Analysis
7.8
20
Not enough data
8.8
21
Not enough data
Generative AI
8.3
12
Not enough data
7.9
13
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.0
236
|
Verified
9.1
30
8.9
244
|
Verified
9.2
28
8.4
182
|
Verified
7.7
24
8.7
182
|
Verified
7.6
21
8.9
219
|
Verified
8.1
25
8.7
69
8.8
27
8.8
64
8.4
23
Repeatability and Reportability
8.9
206
|
Verified
8.7
25
8.9
222
|
Verified
9.2
24
8.9
220
|
Verified
9.2
22
8.7
186
|
Verified
9.2
28
7.6
57
7.8
19
AI and Automation
8.4
66
8.8
21
8.2
69
8.7
23
8.3
62
7.8
21
7.9
63
7.6
19
7.7
59
8.0
20
Generative AI
8.2
28
7.6
13
Agentic AI - Sales Engagement
Not enough data
6.0
5
Not enough data
6.3
5
Not enough data
6.3
5
Not enough data
6.7
5
Not enough data
6.3
5
Not enough data
6.3
5
Not enough data
7.0
5
Customization
9.1
17
Not enough data
8.3
16
Not enough data
8.2
14
Not enough data
8.3
15
Not enough data
Additional Functionality
8.4
15
Not enough data
8.2
12
Not enough data
8.4
15
Not enough data
8.5
11
Not enough data
8.3
13
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
8.8
50
Not enough data
9.0
51
Not enough data
8.6
50
Not enough data
Discovery
8.9
51
Not enough data
8.5
53
Not enough data
8.7
50
Not enough data
Management
8.7
49
Not enough data
9.0
51
Not enough data
Platform
8.5
49
Not enough data
8.7
51
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
8.5
28
8.0
50
8.6
29
8.0
56
|
Verified
7.9
28
7.4
40
|
Verified
8.3
30
8.2
48
Personalization
8.8
32
8.4
68
8.6
33
8.6
63
|
Verified
8.6
34
9.0
78
|
Verified
8.4
31
8.9
70
|
Verified
Administrative
8.5
32
8.1
62
|
Verified
8.4
29
8.7
60
|
Verified
8.4
28
8.5
61
|
Verified
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.8
224
Not enough data
8.8
217
Not enough data
8.2
50
Not enough data
Customizations
9.0
234
Not enough data
9.2
239
Not enough data
8.9
246
Not enough data
8.6
220
Not enough data
8.9
241
Not enough data
Generative AI
7.7
32
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.1
84
Not enough data
8.4
84
Not enough data
8.2
78
Not enough data
8.4
89
Not enough data
8.3
84
Not enough data
Predictive Analytics
8.1
85
Not enough data
8.2
83
Not enough data
8.0
78
Not enough data
7.6
80
Not enough data
Sales Management
8.4
89
Not enough data
7.8
79
Not enough data
8.3
84
Not enough data
8.7
89
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
8.8
137
Not enough data
8.8
120
Not enough data
8.7
130
Not enough data
9.1
146
Not enough data
Not enough data
Not enough data
Contacts
9.0
151
Not enough data
9.0
137
Not enough data
9.0
143
Not enough data
Insights
9.1
165
Not enough data
9.1
142
Not enough data
8.9
123
Not enough data
9.0
145
Not enough data
9.0
141
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
8.7
46
|
Verified
Not enough data
8.7
45
|
Verified
Not enough data
9.0
42
|
Verified
Not enough data
7.4
36
|
Verified
Feedback
Not enough data
8.2
41
|
Verified
Not enough data
8.5
42
|
Verified
Not enough data
8.4
40
|
Verified
Not enough data
8.8
40
|
Verified
Not enough data
8.9
44
|
Verified
Not enough data
9.0
44
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
8.3
10
Agentic AI - Sales Enablement
Not enough data
5.2
7
Not enough data
4.3
7
Not enough data
4.3
7
Content Management
Not enough data
8.7
59
|
Verified
Not enough data
8.0
51
Not enough data
8.4
61
Not enough data
8.7
63
Not enough data
8.8
59
Analytics
Not enough data
8.9
72
Not enough data
9.1
69
Not enough data
9.0
64
Not enough data
8.7
59
Learning Management - Sales Enablement
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
7.3
5
Revenue Enablement - Sales Enablement
Not enough data
7.3
5
Not enough data
3.7
5
Not enough data
8.0
5
Categories
Categories
Shared Categories
Freshsales and Membrain are categorized as Sales Engagement, Sales Performance Management, and CRM
Unique Categories
Freshsales is categorized as AI Sales Assistant, Online Form Builder, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Visitor Identification, and Marketing Automation
Membrain is categorized as Sales Coaching and Sales Enablement
Reviews
Reviewers' Company Size
Freshsales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Membrain
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.6%
Computer Software
13.8%
Marketing and Advertising
7.9%
Financial Services
4.1%
Internet
3.7%
Other
54.0%
Information Technology and Services
11.9%
Computer Software
10.0%
Professional Training & Coaching
8.0%
Management Consulting
7.5%
Marketing and Advertising
5.0%
Other
57.7%
Alternatives
Discussions
What are the three benefits of CRM?
2 Comments
AV
Makes it easy to keep a track of new and prospect leads.Read more
What is Freshsales used for?
2 Comments
IH
It's a CRM solution to manage leads and opportunities. It helps you to create your sales funnel from different channels.Read more
How is Freshsales different from other CRMs?
1 Comment
Official Response from Freshsales
Freshsales is an integrated, simple and intuitive sales CRM built with automations, intelligence and analytics to aid your sales teams to close deals faster....Read more
Email & calendar integration?
2 Comments
AK
Yes Google calendar and Gmail integration work well. Absolutely fine. Seamless integration and live data flowsRead more
What is Membrain used for?
2 Comments
FM
Membrain is a platform who support the way that you are selling on the industry, increase your sales effectiveness, strategy and improve your skills...Read more
How is Membrain different from Salesforce?
1 Comment
Official Response from Membrain
The initial promise of CRM systems was to gather all information about customers in a central database. Salesforce’s moved CRM to the cloud and removed the...Read more
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