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Compare Freshsales and Lusha 
Featured Products
At a Glance
Market Segments
Small-Business (68.0% of reviews)
Mid-Market (46.6% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Free Per Month
Freshsales
Star Rating
(1,220)4.5 out of 5
Market Segments
Small-Business (68.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Browse all 3 pricing plansLusha
Star Rating
(1,601)4.3 out of 5
Market Segments
Mid-Market (46.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Freshsales excels in user-friendliness, with many users praising its intuitive interface and customization options. One user highlighted how it allows them to create tailored filters to manage leads effectively, making it easier to track different lead statuses.
- Users say Lusha stands out for its quick access to accurate contact information, particularly through its Chrome extension. Reviewers appreciate how it seamlessly integrates with platforms like LinkedIn, enabling them to gather essential details about decision-makers without hassle.
- According to verified reviews, Freshsales offers robust automation capabilities that simplify lead management. Users have noted that it automates follow-ups and provides a clear view of the sales pipeline, which significantly saves time and effort in their daily operations.
- Reviewers mention that while Lusha is effective for lead generation, it sometimes lacks comprehensive contact details. However, users value the insights it provides, such as LinkedIn profiles and company information, which can still be beneficial for outreach efforts.
- G2 reviewers highlight that Freshsales has a strong support system, with many users rating the quality of support highly. They appreciate the assistance available during implementation and ongoing use, which helps them maximize the software's potential.
- Users report that Lusha's integration with CRMs enhances lead management, making it a valuable tool for teams looking to streamline their processes. The ability to pull data directly from various websites is a feature that many find particularly useful in their day-to-day tasks.
Pricing
Entry-Level Pricing
Freshsales
Growth
Starting at $9.00
1 User Per Month
Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels
- Web Forms
- SMS & WhatsApp
- Basic Workflows
Lusha
Free
Free
Per Month
40 credits per month
- Phone numbers
- Verified email addresses
- Bulk show (25 contacts)
Free Trial
Freshsales
Free Trial is available
Lusha
Free Trial is available
Ratings
Meets Requirements
8.7
1,039
8.5
1,363
Ease of Use
9.0
1,052
9.2
1,366
Ease of Setup
8.8
559
9.0
504
Ease of Admin
8.9
535
8.8
369
Quality of Support
8.8
1,009
8.1
1,149
Has the product been a good partner in doing business?
9.0
529
8.5
367
Product Direction (% positive)
9.3
1,033
8.2
1,332
Features by Category
Sales Force Automation
8.9
718
|
Verified
Not enough data
8.3
417
Not enough data
8.8
707
|
Verified
Not enough data
8.5
705
|
Verified
Not enough data
8.3
507
|
Verified
Not enough data
8.6
336
|
Verified
Not enough data
8.2
482
|
Verified
Not enough data
8.1
468
Not enough data
8.4
510
|
Verified
Not enough data
Marketing Automation
8.5
548
Not enough data
8.5
522
Not enough data
8.9
627
Not enough data
7.9
114
Not enough data
Customer Support
8.5
534
Not enough data
8.6
542
Not enough data
8.6
548
Not enough data
8.2
458
Not enough data
8.4
478
Not enough data
Reporting & Analytics
8.4
629
|
Verified
Not enough data
8.6
665
|
Verified
Not enough data
8.3
508
|
Verified
Not enough data
Mobile & Social
Feature Not Available
Not enough data
8.1
208
|
Verified
Not enough data
8.3
331
|
Verified
Not enough data
Platform
8.4
404
|
Verified
Not enough data
8.5
393
|
Verified
Not enough data
8.7
414
|
Verified
Not enough data
8.3
314
|
Verified
Not enough data
7.7
258
Not enough data
8.0
301
|
Verified
Not enough data
8.8
408
|
Verified
Not enough data
8.0
285
|
Verified
Not enough data
Integration
8.4
375
|
Verified
Not enough data
8.3
331
|
Verified
Not enough data
7.9
297
|
Verified
Not enough data
Generative AI
7.6
84
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
9.3
12
Not enough data
9.2
11
Not enough data
8.1
9
Not enough data
8.8
11
Not enough data
Online Marketing
9.0
8
Not enough data
8.5
8
Not enough data
8.1
12
Not enough data
9.4
9
Not enough data
Not enough data
Not enough data
Lead Management
8.9
9
Not enough data
8.5
8
Not enough data
8.7
10
Not enough data
8.5
9
Not enough data
8.9
9
Not enough data
8.9
11
Not enough data
9.2
10
Not enough data
8.7
9
Not enough data
Campaign Management
9.2
6
Not enough data
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Reporting & Analytics
8.7
10
Not enough data
8.5
11
Not enough data
8.6
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.0
5
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.6
7
Not enough data
8.3
6
Not enough data
9.0
5
Not enough data
Data Availability
Not enough data
7.9
675
Not enough data
7.8
568
Not enough data
7.6
516
|
Verified
Not enough data
8.0
69
Data Accuracy
Not enough data
7.6
677
Not enough data
7.7
564
Not enough data
7.8
69
Agentic AI - Sales Intelligence
Not enough data
7.5
38
Not enough data
7.6
39
Not enough data
7.3
39
Not enough data
7.4
39
Not enough data
7.5
39
Not enough data
7.5
40
Platform
Not enough data
Feature Not Available
Not enough data
8.4
239
|
Verified
Not enough data
8.5
260
Not enough data
8.1
225
|
Verified
Not enough data
7.6
60
Not enough data
8.1
188
Features
Not enough data
8.4
102
Not enough data
7.9
427
Not enough data
7.8
441
|
Verified
Not enough data
7.9
94
Not enough data
8.2
488
Not enough data
7.4
91
Not enough data
7.7
96
Not enough data
7.7
324
Not enough data
7.2
93
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.1
19
Not enough data
8.3
19
Feature Not Available
8.6
20
Not enough data
8.7
18
Feature Not Available
Organization
8.6
20
Not enough data
8.9
19
Not enough data
7.9
19
Not enough data
Performance Analysis
7.9
17
Not enough data
8.3
23
Not enough data
Sales Analysis
7.8
20
Not enough data
8.8
21
Not enough data
Generative AI
8.3
12
Not enough data
7.9
13
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.0
236
|
Verified
Feature Not Available
8.9
244
|
Verified
8.0
41
8.4
182
|
Verified
Feature Not Available
8.7
182
|
Verified
Feature Not Available
8.9
219
|
Verified
8.2
41
8.7
69
7.7
18
8.8
64
7.5
38
Repeatability and Reportability
8.9
206
|
Verified
8.1
37
8.9
222
|
Verified
Feature Not Available
8.9
220
|
Verified
Feature Not Available
8.7
186
|
Verified
8.1
17
7.6
57
Feature Not Available
AI and Automation
8.4
66
Feature Not Available
8.2
69
Feature Not Available
8.3
62
8.0
15
7.9
63
8.0
35
7.7
59
Feature Not Available
Generative AI
8.2
28
7.6
36
Agentic AI - Sales Engagement
Not enough data
7.3
23
Not enough data
7.0
23
Not enough data
7.4
23
Not enough data
7.0
24
Not enough data
7.1
24
Not enough data
7.2
23
Not enough data
7.3
22
Data Availability
Not enough data
7.6
14
Not enough data
7.4
14
Not enough data
6.4
14
Platform Additional Functionality
Not enough data
7.0
14
Not enough data
6.8
14
Not enough data
6.8
14
Not enough data
7.1
14
Not enough data
7.1
14
Lead Intelligence
Not enough data
8.1
197
|
Verified
Not enough data
8.1
199
|
Verified
Not enough data
8.0
205
|
Verified
Not enough data
7.9
183
|
Verified
Not enough data
9.0
200
|
Verified
Agentic AI - Lead Intelligence
Not enough data
7.4
23
Lead Monitoring
Not enough data
8.2
229
|
Verified
Not enough data
8.2
227
|
Verified
Not enough data
8.0
91
Agentic AI - Lead Capture
Not enough data
7.6
27
Not enough data
7.4
26
Data Capture
Not enough data
7.8
64
Not enough data
8.2
188
Not enough data
Feature Not Available
Not enough data
8.0
221
|
Verified
Analytics
Not enough data
8.2
222
|
Verified
Not enough data
8.1
89
Customization
Not enough data
7.6
190
|
Verified
Not enough data
Feature Not Available
Not enough data
7.7
192
|
Verified
Not enough data
8.3
206
|
Verified
Customization
9.1
17
Not enough data
8.3
16
Not enough data
8.2
14
Not enough data
8.3
15
Not enough data
Additional Functionality
8.4
15
Not enough data
8.2
12
Not enough data
8.4
15
Not enough data
8.5
11
Not enough data
8.3
13
Not enough data
Agentic AI - Lead Mining
Not enough data
7.9
26
Not enough data
7.8
27
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
8.8
50
Not enough data
9.0
51
Not enough data
8.6
50
Not enough data
Discovery
8.9
51
Not enough data
8.5
53
Not enough data
8.7
50
Not enough data
Management
8.7
49
Not enough data
9.0
51
Not enough data
Platform
8.5
49
Not enough data
8.7
51
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
8.5
28
Not enough data
8.6
29
Not enough data
7.9
28
Not enough data
8.3
30
Not enough data
Personalization
8.8
32
Not enough data
8.6
33
Not enough data
8.6
34
Not enough data
8.4
31
Not enough data
Administrative
8.5
32
Not enough data
8.4
29
Not enough data
8.4
28
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.8
224
Not enough data
8.8
217
Not enough data
8.2
50
Not enough data
Customizations
9.0
234
Not enough data
9.2
239
Not enough data
8.9
246
Not enough data
8.6
220
Not enough data
8.9
241
Not enough data
Generative AI
7.7
32
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.1
84
Not enough data
8.4
84
Not enough data
8.2
78
Not enough data
8.4
89
Not enough data
8.3
84
Not enough data
Predictive Analytics
8.1
85
Not enough data
8.2
83
Not enough data
8.0
78
Not enough data
7.6
80
Not enough data
Sales Management
8.4
89
Not enough data
7.8
79
Not enough data
8.3
84
Not enough data
8.7
89
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
8.8
137
Not enough data
8.8
120
Not enough data
8.7
130
Not enough data
9.1
146
Not enough data
Not enough data
Not enough data
Contacts
9.0
151
Not enough data
9.0
137
Not enough data
9.0
143
Not enough data
Insights
9.1
165
Not enough data
9.1
142
Not enough data
8.9
123
Not enough data
9.0
145
Not enough data
9.0
141
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Account Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Intelligence
Not enough data
8.3
9
Not enough data
9.0
8
Not enough data
9.2
8
Lead Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Marketing Campaigns
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Data Availability - Marketing Account Intelligence
Not enough data
8.9
6
Data Accuracy - Marketing Account Intelligence
Not enough data
9.4
6
Categories
Categories
Shared Categories
Freshsales and Lusha are categorized as Sales Engagement and AI Sales Assistant
Unique Categories
Freshsales is categorized as Online Form Builder, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, CRM, Visitor Identification, and Marketing Automation
Lusha is categorized as Lead Mining, Lead Intelligence, Lead Capture, Sales Intelligence, Buyer Intent Data Providers, and Marketing Account Intelligence
Reviews
Reviewers' Company Size
Freshsales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Lusha
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.6%
Computer Software
13.8%
Marketing and Advertising
7.9%
Financial Services
4.1%
Internet
3.7%
Other
54.0%
Information Technology and Services
20.8%
Computer Software
19.1%
Staffing and Recruiting
9.8%
Human Resources
5.7%
Marketing and Advertising
5.5%
Other
39.1%
Alternatives
Discussions
What are the three benefits of CRM?
2 Comments
AV
Makes it easy to keep a track of new and prospect leads.Read more
What is Freshsales used for?
2 Comments
IH
It's a CRM solution to manage leads and opportunities. It helps you to create your sales funnel from different channels.Read more
How is Freshsales different from other CRMs?
1 Comment
Official Response from Freshsales
Freshsales is an integrated, simple and intuitive sales CRM built with automations, intelligence and analytics to aid your sales teams to close deals faster....Read more
How do I connect LinkedIn to Lusha?
3 Comments
BT
Install the Lusha Chrome extension: https://chrome.google.com/webstore/detail/lusha-easily-find-b2b-con/mcebeofpilippmndlpcghpmghcljajna Head over to...Read more
If looking to change from zoominfo to lusha is an advisable?
2 Comments
JS
I would split it half and half, in my experience there is little overlap in the information the two provide.Read more
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