# Freshsales vs Leadinfo Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Freshsales excels in user-friendliness, with many users highlighting its intuitive interface and ease of use. One user mentioned, "I like Freshsales because it's easy to use and organize," which makes it a great choice for teams looking for a straightforward CRM solution.
- **Users say** that Leadinfo stands out for its quick and hassle-free implementation process. Reviewers appreciate the straightforward setup, with one noting, "The setup process is straightforward and doesn’t require advanced technical knowledge," making it ideal for businesses that need to get up and running quickly.
- **According to verified reviews** , Freshsales offers robust features for managing leads, such as lead scoring and pipeline tracking. Users have praised its ability to create a proper sales funnel, stating, "It is the best CRM as it creates proper sales funnel for my sales team," which can significantly enhance sales productivity.
- **Reviewers mention** that Leadinfo provides valuable insights into website visits and leads, which can help increase sales. Users have expressed satisfaction with the insights offered, saying it helps them understand their audience better and tailor their sales strategies accordingly.
- **Users highlight** that both Freshsales and Leadinfo offer strong support, with Freshsales receiving a solid rating for quality of support. One user noted, "It’s easy to get help when needed," indicating that users feel supported in their CRM journey.
- **G2 reviewers indicate** that while Freshsales has a slight edge in overall satisfaction, Leadinfo's free trial option makes it an attractive choice for small businesses looking to explore CRM solutions without upfront costs. This flexibility can be a deciding factor for budget-conscious teams.



| | Freshsales | Leadinfo | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 1,234 | 835 | 
| **Largest Market Segment** | Small-Business (67.8% of reviews) | Small-Business (77.7% of reviews) | 
| **Entry Level Price** | Starting at $9.00 1 User Per Month | Free Trial | 

---
## Top Pros & Cons

### Freshsales

Pros:
- Ease of Use (103 reviews)
- Features (70 reviews)

Cons:
- Missing Features (47 reviews)
- Limited Features (32 reviews)

### Leadinfo

Pros:
- Ease of Use (48 reviews)
- Lead Generation (33 reviews)

Cons:
- Lack of Information (13 reviews)
- Lead Quality (12 reviews)

---
## Ratings Comparison
| Rating | Freshsales | Leadinfo | 
|---|---|---|
  | **Meets Requirements** | 8.7 (1047 reviews) | 8.4 (601 reviews) | 
  | **Ease of Use** | 9.0 (1061 reviews) | 9.0 (608 reviews) | 
  | **Ease of Setup** | 8.7 (567 reviews) | 9.2 (334 reviews) | 
  | **Ease of Admin** | 8.9 (535 reviews) | 9.1 (285 reviews) | 
  | **Quality of Support** | 8.8 (1016 reviews) | 8.8 (508 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (529 reviews) | 8.9 (275 reviews) | 
  | **Product Direction (% positive)** | 9.3 (1040 reviews) | 8.5 (560 reviews) | 

---
## Pricing

### Freshsales

#### Entry-Level Pricing

Plan: Growth

Price: Starting at $9.00 1 User Per Month

Description: Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels	

Key Features:
- Web Forms	
- SMS & WhatsApp	
- Basic Workflows

[Browse all 3 editions](https://www.g2.com/products/freshsales/pricing)

#### Free Trial

Yes

### Leadinfo

#### Entry-Level Pricing

Plan: Free trial

Price: Free Trial

Description: Try Leadinfo for 14 days for free, without any obligations.

Key Features:
- Enjoy all our features

[Browse all 5 editions](https://www.g2.com/products/leadinfo/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.4/10 | 829 |
| **Leadinfo** | N/A | N/A |

#### Sales Force Automation

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Contact & Account Management** | 8.9 (719 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | 8.3 (416 reviews) | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 8.8 (710 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | 8.5 (707 reviews) ✓ Verified | Not enough data | 
| **Territory & Quota Management** | 8.3 (506 reviews) ✓ Verified | Not enough data | 
| **Desktop Integration** | 8.6 (336 reviews) ✓ Verified | Not enough data | 
| **Product & Price List Management** | 8.2 (481 reviews) ✓ Verified | Not enough data | 
| **Quote & Order Management** | 8.1 (467 reviews) | Not enough data | 
| **Customer Contract Management** | 8.4 (509 reviews) ✓ Verified | Not enough data | 

#### Marketing Automation

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Email Marketing** | 8.5 (548 reviews) | Not enough data | 
| **Campaign Management** | 8.5 (521 reviews) | Not enough data | 
| **Lead Management** | 8.9 (631 reviews) | Not enough data | 
| **Marketing ROI Analytics** | 7.9 (114 reviews) | Not enough data | 

#### Customer Support

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Case Management** | 8.5 (533 reviews) | Not enough data | 
| **Customer Support Portal** | 8.6 (541 reviews) | Not enough data | 
| **Knowledge Base** | 8.6 (547 reviews) | Not enough data | 
| **Call Center Features** | 8.2 (457 reviews) | Not enough data | 
| **Support Analytics** | 8.5 (477 reviews) | Not enough data | 

#### Reporting & Analytics

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Reporting** | 8.4 (631 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.6 (664 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | 8.3 (507 reviews) ✓ Verified | Not enough data | 

#### Mobile & Social

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Social Collaboration Features** | Feature Not Available | Not enough data | 
| **Social Network Integration** | 8.2 (207 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | 8.3 (330 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Customization** | 8.4 (404 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.5 (396 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.7 (414 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.3 (314 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 7.7 (258 reviews) | Not enough data | 
| **Document & Content Mgmt.** | 8.0 (301 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.8 (413 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.0 (285 reviews) ✓ Verified | Not enough data | 

#### Integration

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Data Import & Export Tools** | 8.4 (375 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.3 (333 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 7.9 (297 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **AI Text Generation** | 7.6 (85 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Leadinfo** | N/A | N/A |

#### Email Marketing

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Building and Personalizing Emails** | 9.3 (12 reviews) | Not enough data | 
| **Sending Outbound Emails** | 9.2 (11 reviews) | Not enough data | 
| **Manage Email Deliverability** | 8.1 (9 reviews) | Not enough data | 
| **Automated Email Responses** | 8.8 (11 reviews) | Not enough data | 

#### Online Marketing

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Landing Pages and Forms** | 9.0 (8 reviews) | Not enough data | 
| **Dynamic Content** | 8.5 (8 reviews) | Not enough data | 
| **A/B Testing** | 8.1 (12 reviews) | Not enough data | 
| **Mobile Optimized** | 9.4 (9 reviews) | Not enough data | 
| **Search Tracking and Optimization** | Not enough data | Not enough data | 

#### Lead Management

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Marketing Lead Database** | 8.9 (9 reviews) | Not enough data | 
| **Data Quality Management** | 8.5 (8 reviews) | Not enough data | 
| **Segmentation** | 8.7 (10 reviews) | Not enough data | 
| **Lead Scoring and Grading** | 8.5 (9 reviews) | Not enough data | 
| **Lead Nurturing** | 8.9 (9 reviews) | Not enough data | 
| **Online Behavior Tracking** | 8.9 (11 reviews) | Not enough data | 
| **Automated Alerts and Tasks** | 9.2 (10 reviews) | Not enough data | 
| **CRM Lead Integration** | 8.7 (9 reviews) | Not enough data | 

#### Campaign Management

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Program Management** | 9.2 (6 reviews) | Not enough data | 
| **Event / Webinar Marketing** | 8.8 (7 reviews) | Not enough data | 
| **Calendaring** | Not enough data | Not enough data | 
| **Budgeting** | Not enough data | Not enough data | 

#### Social

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Social Listening** | Not enough data | Not enough data | 
| **Social Sharing** | Not enough data | Not enough data | 
| **Social Campaigns** | Not enough data | Not enough data | 
| **Social Media Engagement** | 9.3 (5 reviews) | Not enough data | 
| **Social Media Advertising** | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Basic Reporting** | 8.7 (10 reviews) | Not enough data | 
| **Web Analytics** | 8.5 (11 reviews) | Not enough data | 
| **ROI Analytics** | 8.6 (7 reviews) | Not enough data | 
| **Revenue Analytics** | Not enough data | Not enough data | 
| **SEO / Keyword Analytics** | Not enough data | Not enough data | 

#### Platform

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Customization ** | 9.0 (5 reviews) | Not enough data | 
| **Workflow Capability** | 8.6 (6 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.3 (6 reviews) | Not enough data | 
| **Internationalization** | 9.3 (5 reviews) | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | 8.1 (6 reviews) | Not enough data | 
| **Output Document Generation** | Not enough data | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Integration

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Data Import & Export Tools** | 8.6 (7 reviews) | Not enough data | 
| **Integration APIs** | 8.3 (6 reviews) | Not enough data | 
| **Breadth of Partner Applications** | 9.0 (5 reviews) | Not enough data | 

### Sales Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Leadinfo** | 7.7/10 | 151 |

#### Data Availability

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Contact Data Availability** | Not enough data | 7.4 (117 reviews) | 
| **Company Data Availability** | Not enough data | 8.1 (119 reviews) | 
| **Industry Research Availability** | Not enough data | 7.7 (103 reviews) | 
| **Technographic Data Availability** | Not enough data | Feature Not Available | 

#### Data Accuracy

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Contact Data Accuracy** | Not enough data | 7.4 (110 reviews) | 
| **Company Data Accuracy** | Not enough data | 7.7 (111 reviews) | 
| **Technographic Data Accuracy** | Not enough data | Feature Not Available | 

#### Agentic AI - Sales Intelligence

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Platform

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Internationalization** | Not enough data | 7.9 (56 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.1 (67 reviews) | 
| **Performance and Reliability** | Not enough data | 8.5 (76 reviews) | 
| **Reporting/Dashboards** | Not enough data | 8.5 (73 reviews) | 
| **Mobile User Support** | Not enough data | 7.7 (39 reviews) | 
| **APIs** | Not enough data | 7.3 (36 reviews) | 

#### Features

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Lead Builder** | Not enough data | 8.1 (86 reviews) | 
| **Integration to CRM/Marketing Automation** | Not enough data | 7.7 (66 reviews) | 
| **Data Cleaning/Enrichment** | Not enough data | 7.4 (67 reviews) | 
| **Data Segmentation/Filtering** | Not enough data | 7.5 (80 reviews) | 
| **Search** | Not enough data | 8.0 (88 reviews) | 
| **News/People Alerts** | Not enough data | 7.2 (68 reviews) | 
| **Connections** | Not enough data | 7.4 (74 reviews) | 
| **Reporting** | Not enough data | 7.6 (89 reviews) | 
| **Messaging** | Not enough data | 7.4 (68 reviews) | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Leadinfo** | N/A | N/A |

#### Lead Generation

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.3/10 | 25 |
| **Leadinfo** | N/A | N/A |

#### Lead Facilitation

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Customer-facing Chatbot** | 8.1 (19 reviews) | Not enough data | 
| **Lead Qualification** | 8.3 (19 reviews) | Not enough data | 
| **Lead Follow-up** | 8.6 (20 reviews) | Not enough data | 
| **Meeting Scheduling ** | 8.7 (18 reviews) | Not enough data | 

#### Organization

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 8.6 (20 reviews) | Not enough data | 
| **Data Entry** | 8.9 (19 reviews) | Not enough data | 
| **Integrations / APIs** | 7.9 (19 reviews) | Not enough data | 

#### Performance Analysis

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Coaching ** | 7.9 (17 reviews) | Not enough data | 
| **Peformance Tracking** | 8.3 (23 reviews) | Not enough data | 

#### Sales Analysis

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **ROI Forecasting ** | 7.8 (20 reviews) | Not enough data | 
| **Sales Forecasting ** | 8.8 (21 reviews) | Not enough data | 

#### Generative AI

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **AI Text Generation** | 8.3 (12 reviews) | Not enough data | 
| **AI Text Summarization** | 7.9 (13 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.5/10 | 276 |
| **Leadinfo** | N/A | N/A |

#### Integrated Workflows

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Task Management** | 9.0 (236 reviews) ✓ Verified | Not enough data | 
| **Email Tracking/Automation** | 8.9 (244 reviews) ✓ Verified | Not enough data | 
| **Calls and Voice** | 8.4 (182 reviews) ✓ Verified | Not enough data | 
| **Other Outreach Options ** | 8.7 (182 reviews) ✓ Verified | Not enough data | 
| **CRM Integration** | 8.9 (219 reviews) ✓ Verified | Not enough data | 
| **Calendar** | 8.7 (69 reviews) | Not enough data | 
| **Shared Records** | 8.8 (64 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Content Management** | 8.9 (206 reviews) ✓ Verified | Not enough data | 
| **Workflow Management** | 8.9 (222 reviews) ✓ Verified | Not enough data | 
| **Workflow Performance** | 8.9 (220 reviews) ✓ Verified | Not enough data | 
| **Sales Coaching and Insights** | 8.7 (186 reviews) ✓ Verified | Not enough data | 
| **Gamification** | 7.6 (57 reviews) | Not enough data | 

#### AI and Automation

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Lead Prioritization** | 8.4 (66 reviews) | Not enough data | 
| **Lead Scoring** | 8.2 (69 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 8.3 (62 reviews) | Not enough data | 
| **Buyer Intelligence** | 7.9 (63 reviews) | Not enough data | 
| **Machine Learning** | 7.7 (59 reviews) | Not enough data | 

#### Generative AI

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **AI Text Generation** | 8.2 (28 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.4/10 | 18 |
| **Leadinfo** | N/A | N/A |

#### Customization

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Custom Fields** | 9.1 (17 reviews) | Not enough data | 
| **Conditional Logic** | 8.3 (16 reviews) | Not enough data | 
| **Multi-page Forms** | 8.2 (14 reviews) | Not enough data | 
| **Design** | 8.3 (15 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Embedded Forms** | 8.4 (15 reviews) | Not enough data | 
| **Offline Capability** | 8.2 (12 reviews) | Not enough data | 
| **Notifications** | 8.4 (15 reviews) | Not enough data | 
| **Payments** | 8.5 (11 reviews) | Not enough data | 
| **Mobile Forms** | 8.3 (13 reviews) | Not enough data | 

### Lead Mining

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Leadinfo** | 5.1/10 | 10 |

#### Agentic AI - Lead Mining

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 5.2 (10 reviews) | 
| **Proactive Assistance** | Not enough data | 5.0 (9 reviews) | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Leadinfo** | 6.3/10 | 32 |

#### Agentic AI - Visitor Identification

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 6.3 (32 reviews) | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.7/10 | 58 |
| **Leadinfo** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Attribution

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Lead Opportunity** | 8.8 (50 reviews) | Not enough data | 
| **Lead Assignment** | 9.0 (51 reviews) | Not enough data | 
| **Pipeline Acceleration** | 8.6 (50 reviews) | Not enough data | 

#### Discovery

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Lead Management** | 8.9 (51 reviews) | Not enough data | 
| **Scoring/Ranking** | 8.5 (53 reviews) | Not enough data | 
| **Lead Context** | 8.7 (50 reviews) | Not enough data | 

#### Management

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Conversion Viability** | 8.7 (49 reviews) | Not enough data | 
| **Workflow** | 9.0 (51 reviews) | Not enough data | 

#### Platform

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Data Synchronization** | 8.5 (49 reviews) | Not enough data | 
| **Analysis** | 8.7 (51 reviews) | Not enough data | 

### Personalization

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Leadinfo** | N/A | N/A |

#### Agentic AI - Personalization

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.5/10 | 38 |
| **Leadinfo** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Incentives

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Badges** | 8.5 (28 reviews) | Not enough data | 
| **Triggers** | 8.6 (29 reviews) | Not enough data | 
| **Commission Calculator** | 7.9 (28 reviews) | Not enough data | 
| **Leaderboards** | 8.3 (30 reviews) | Not enough data | 

#### Personalization

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Profiles** | 8.8 (32 reviews) | Not enough data | 
| **Custom Reports** | 8.6 (33 reviews) | Not enough data | 
| **Dashboards** | 8.6 (34 reviews) | Not enough data | 
| **Goal Setting** | 8.4 (31 reviews) | Not enough data | 

#### Administrative

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Integration** | 8.5 (32 reviews) | Not enough data | 
| **Employee Structure** | 8.4 (29 reviews) | Not enough data | 
| **Behavior Monitoring** | 8.4 (28 reviews) | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.7/10 | 290 |
| **Leadinfo** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Analytics

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Open Rates** | 8.9 (223 reviews) | Not enough data | 
| **Link Activity** | 8.8 (216 reviews) | Not enough data | 
| **Attachment Activity** | 8.2 (50 reviews) | Not enough data | 

#### Customizations

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Email Platform Integration** | 9.0 (233 reviews) | Not enough data | 
| **Email Scheduling** | 9.2 (238 reviews) | Not enough data | 
| **Notifications** | 8.9 (245 reviews) | Not enough data | 
| **Email Categorization** | 8.6 (219 reviews) | Not enough data | 
| **Templates** | 8.9 (240 reviews) | Not enough data | 

#### Generative AI

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **AI Text Generation** | 7.7 (32 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.2/10 | 103 |
| **Leadinfo** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Data Sourcing** | 8.1 (84 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.4 (84 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.2 (78 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.4 (89 reviews) | Not enough data | 
| **Data Segmentation** | 8.3 (84 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Lead Scoring** | 8.1 (85 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.2 (83 reviews) | Not enough data | 
| **Risk Analysis** | 8.0 (78 reviews) | Not enough data | 
| **Live Forecasting** | 7.6 (80 reviews) | Not enough data | 

#### Sales Management

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Live Pipeline Management** | 8.4 (89 reviews) | Not enough data | 
| **Sales Gamification** | 7.8 (79 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.3 (84 reviews) | Not enough data | 
| **Activity Tracking** | 8.7 (89 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 9.0/10 | 191 |
| **Leadinfo** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Calling

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Record Calls** | 8.8 (137 reviews) | Not enough data | 
| **Generate Location** | 8.8 (120 reviews) | Not enough data | 
| **Call Types** | 8.7 (130 reviews) | Not enough data | 
| **Click-to-Call** | 9.1 (146 reviews) | Not enough data | 
| **Auto Dialer** | Not enough data | Not enough data | 

#### Contacts

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Personalization** | 9.0 (151 reviews) | Not enough data | 
| **Information Locater** | 9.0 (137 reviews) | Not enough data | 
| **Record Prospect Data** | 9.0 (143 reviews) | Not enough data | 

#### Insights

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Notes** | 9.1 (165 reviews) | Not enough data | 
| **Daily Summary** | 9.1 (142 reviews) | Not enough data | 
| **Automated Voicemails** | 8.9 (123 reviews) | Not enough data | 
| **Automated Emails** | 9.0 (145 reviews) | Not enough data | 
| **Sorts Prospects** | 9.0 (141 reviews) | Not enough data | 
| **Automated Note Taking** | Not enough data | Not enough data | 

### Marketing Account Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Leadinfo** | 7.1/10 | 55 |

#### Agentic AI - Marketing Account Intelligence

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Lead Intelligence

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Market Insights ** | Not enough data | 8.0 (49 reviews) | 
| **Account-level Insights ** | Not enough data | 8.0 (51 reviews) | 
| **Lead Analysis ** | Not enough data | 7.5 (48 reviews) | 

#### Lead Management

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Segmentation ** | Not enough data | 7.0 (44 reviews) | 
| **Predictive Scoring ** | Not enough data | 7.1 (11 reviews) | 
| **Account Identification ** | Not enough data | 7.9 (52 reviews) | 

#### Marketing Campaigns

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Omni-Channel Tracking ** | Not enough data | 6.5 (45 reviews) | 
| **Revenue Planning ** | Not enough data | 6.1 (9 reviews) | 
| **Media Attribution ** | Not enough data | 6.3 (44 reviews) | 
| **Opportunity Timeline ** | Not enough data | 6.6 (44 reviews) | 
| **Customization ** | Not enough data | 6.5 (42 reviews) | 

#### Data Availability - Marketing Account Intelligence 

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Technographic Data Availability** | Not enough data | 7.4 (16 reviews) | 

#### Data Accuracy - Marketing Account Intelligence 

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Technographic Data Accuracy** | Not enough data | 7.4 (16 reviews) | 

### Marketing Analytics

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Leadinfo** | 7.5/10 | 74 |

#### Marketing Operations

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **ROI Tracking** | Not enough data | 7.3 (56 reviews) | 
| **Data Collection** | Not enough data | 8.0 (64 reviews) | 
| **Customer Insights** | Not enough data | 7.8 (62 reviews) | 
| **Multi-User Access** | Not enough data | 8.2 (61 reviews) | 
| **Spend Management** | Not enough data | 6.9 (53 reviews) | 
| **White Label** | Not enough data | 6.5 (50 reviews) | 

#### Campaign Activity

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Campaign Insights** | Not enough data | 7.9 (58 reviews) | 
| **Reports and Dashboards** | Not enough data | 8.2 (66 reviews) | 
| **Campaign Stickiness** | Not enough data | 7.1 (55 reviews) | 
| **Multichannel Tracking** | Not enough data | 7.6 (56 reviews) | 
| **Brand Optimization** | Not enough data | 7.3 (56 reviews) | 
| **Predictive Analytics** | Not enough data | 7.3 (55 reviews) | 

#### Agentic AI - Marketing Analytics

| Feature | Freshsales | Leadinfo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Visitor Identification Software](https://www.g2.com/categories/visitor-identification)

**Unique to Freshsales (10):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [CRM Software](https://www.g2.com/categories/crm), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)

**Unique to Leadinfo (5):** [Lead Mining Software](https://www.g2.com/categories/lead-mining), [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence), [Marketing Analytics Software](https://www.g2.com/categories/marketing-analytics), [Marketing Account Intelligence Software](https://www.g2.com/categories/marketing-account-intelligence), [Personalization Software](https://www.g2.com/categories/personalization)


---
## Reviewer Demographics

### By Company Size

| Segment | Freshsales | Leadinfo | 
|---|---|---|
| **Small-Business** | 67.8% | 77.7% | 
| **Mid-Market** | 26.8% | 19.9% | 
| **Enterprise** | 5.4% | 2.5% | 

### By Industry

#### Freshsales

- **Information Technology and Services:** 16.6%
- **Computer Software:** 13.7%
- **Marketing and Advertising:** 7.8%
- **Financial Services:** 4.2%
- **Internet:** 3.6%
- **Education Management:** 3.2%
- **Retail:** 2.8%
- **Real Estate:** 2.4%
- **Construction:** 1.9%
- **Telecommunications:** 1.9%
- **Other:** 41.7%

#### Leadinfo

- **Computer Software:** 16.1%
- **Marketing and Advertising:** 15.4%
- **Information Technology and Services:** 11.6%
- **Computer & Network Security:** 3.1%
- **Wholesale:** 2.2%
- **Financial Services:** 2.2%
- **Mechanical or Industrial Engineering:** 2.1%
- **Internet:** 2.1%
- **Electrical/Electronic Manufacturing:** 1.7%
- **Machinery:** 1.7%
- **Other:** 41.6%

---
## Alternatives

### Alternatives to Freshsales

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25824 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13841 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2931 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14700 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2045 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1433 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3571 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (298 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3065 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)

### Alternatives to Leadinfo

- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9102 reviews)
- [Lead Forensics](https://www.g2.com/products/lead-forensics/reviews) — 4.4/5 stars (1113 reviews)
- [Clearbit](https://www.g2.com/products/clearbit/reviews) — 4.4/5 stars (633 reviews)
- [Leadfeeder](https://www.g2.com/products/dealfront-group-gmbh-leadfeeder/reviews) — 4.3/5 stars (861 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9665 reviews)
- [Lead411](https://www.g2.com/products/lead411/reviews) — 4.5/5 stars (478 reviews)
- [UpLead](https://www.g2.com/products/uplead/reviews) — 4.7/5 stars (821 reviews)
- [Lusha](https://www.g2.com/products/lusha/reviews) — 4.3/5 stars (1657 reviews)
- [Albacross](https://www.g2.com/products/albacross/reviews) — 4.6/5 stars (118 reviews)
- [Constant Contact Advanced Automation](https://www.g2.com/products/constant-contact-advanced-automation/reviews) — 4.4/5 stars (960 reviews)

---
## Top Discussions

### Freshsales

- Title: [What is Freshsales used for?](https://www.g2.com/discussions/what-is-freshsales-used-for) — 2 comments, 1 upvote
  > **Top comment:** "It's used for a number of things from lead generation to managing client accounts. It's a great tool to keep everything under 1 umbrella that is accessible..."
- Title: [What are the three benefits of CRM?](https://www.g2.com/discussions/freshsales-what-are-the-three-benefits-of-crm) — 2 comments
  > **Top comment:** "1. Creating sequences/pipelines to contact leads quicker and stay in communication with them easier
2. Allowing the sales team to easily access the..."
- Title: [What is Freshsales CRM?](https://www.g2.com/discussions/what-is-freshsales-crm) — 1 comment
  > **Top comment:** "It's a CRM software."
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/freshsales-what-are-the-features-of-crm-software) — 1 comment
  > **Top comment:** "Very nice software "
- Title: [How to improve more on fresh sales](https://www.g2.com/discussions/how-to-improve-more-on-fresh-sales) — 1 comment, 1 upvote
  > **Top comment:** "Auto WhatsApp feature "

### Leadinfo

- Title: [How can i see on which button the users clicked](https://www.g2.com/discussions/42474-how-can-i-see-on-which-button-the-users-clicked) — 2 comments, 1 upvote
  > **Top comment:** "Hi Sabine, great question! You can see this under 'page views' in our Portal, if the button has a specific link. If your buttons don't have a specific link..."
- Title: [Why are not always all details available?](https://www.g2.com/discussions/49488-why-are-not-always-all-details-available) — 1 comment, 1 upvote
  > **Top comment:** "Because it is FAR TOO cumbersome to fill in your questionnaire -. I've better things to do. Honestly."
- Title: [How can I link it to LinkedIn](https://www.g2.com/discussions/40932-how-can-i-link-it-to-linkedin) — 1 comment, 1 upvote
  > **Top comment:** "Hi Norbert, great question! You can leave this feedback in our Product, so we can place it on our roadmap! Cheers, Quirijn "
- Title: [FAQ 2](https://www.g2.com/discussions/faq-2) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Every business and industry are different, which makes this question tough. The best way to find out is by signing up for our free trial. We will pull the..."
- Title: [FAQ 3](https://www.g2.com/discussions/faq-3) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "You can’t know the exact name of the person that visited your website due to the fact there is simply no database or tracking mechanism out there that would..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/freshsales-vs-leadinfo)