# Freshsales vs Hive Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Freshsales excels in creating a structured sales funnel, allowing users to categorize leads effectively. Many users appreciate its user-friendly interface and automation capabilities, which simplify lead management and save time.
- **Users say** Hive stands out for its collaborative culture, with teams able to share knowledge and tackle complex problems efficiently. Reviewers highlight the positive impact of Hive's digital tools on project management and organization, helping them achieve their work goals.
- **According to verified reviews** , Freshsales has a strong focus on customization, enabling users to create personalized filters for leads. This feature is particularly valued by users who need to track different lead statuses, enhancing their workflow.
- **Reviewers mention** that Hive's customer support is consistently praised for being responsive and helpful. Users feel supported when facing challenges, which contributes to a more positive overall experience with the platform.
- **G2 reviewers highlight** that while Freshsales has a solid user base, it has fewer recent reviews compared to Hive, which may indicate a more stable user experience over time. This could be beneficial for potential users looking for a well-established solution.
- **Users express** that both platforms have their strengths, but Hive's ease of setup and overall usability slightly edges out Freshsales, with reviewers noting that Hive's intuitive design makes it easier to manage tasks and projects effectively.



| | Freshsales | Hive | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 1,233 | 666 | 
| **Largest Market Segment** | Small-Business (67.8% of reviews) | Small-Business (62.1% of reviews) | 
| **Entry Level Price** | Starting at $9.00 1 User Per Month | Free | 

---
## Top Pros & Cons

### Freshsales

Pros:
- Ease of Use (103 reviews)
- Features (70 reviews)

Cons:
- Missing Features (47 reviews)
- Limited Features (32 reviews)

### Hive

Pros:
- Project Management (167 reviews)
- Ease of Use (159 reviews)

Cons:
- Missing Features (77 reviews)
- Learning Curve (49 reviews)

---
## Ratings Comparison
| Rating | Freshsales | Hive | 
|---|---|---|
  | **Meets Requirements** | 8.7 (1046 reviews) | 9.2 (549 reviews) | 
  | **Ease of Use** | 9.0 (1060 reviews) | 9.1 (551 reviews) | 
  | **Ease of Setup** | 8.7 (566 reviews) | 9.3 (273 reviews) | 
  | **Ease of Admin** | 8.9 (535 reviews) | 9.0 (189 reviews) | 
  | **Quality of Support** | 8.8 (1015 reviews) | 9.3 (492 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (529 reviews) | 9.4 (190 reviews) | 
  | **Product Direction (% positive)** | 9.3 (1039 reviews) | 9.6 (525 reviews) | 

---
## Pricing

### Freshsales

#### Entry-Level Pricing

Plan: Growth

Price: Starting at $9.00 1 User Per Month

Description: Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels	

Key Features:
- Web Forms	
- SMS & WhatsApp	
- Basic Workflows

[Browse all 3 editions](https://www.g2.com/products/freshsales/pricing)

#### Free Trial

Yes

### Hive

#### Entry-Level Pricing

Plan: Hive Free

Price: Free

Description: Best for light project management.

Key Features:
- My Actions to-do list
- Unlimited task management
- Gantt, Kanban, summary and calendar views

[Browse all 4 editions](https://www.g2.com/products/hive-hive-hive/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.4/10 | 828 |
| **Hive** | N/A | N/A |

#### Sales Force Automation

| Feature | Freshsales | Hive | 
|---|---|---|
| **Contact & Account Management** | 8.9 (718 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | 8.3 (416 reviews) | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 8.8 (709 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | 8.5 (706 reviews) ✓ Verified | Not enough data | 
| **Territory & Quota Management** | 8.3 (506 reviews) ✓ Verified | Not enough data | 
| **Desktop Integration** | 8.6 (336 reviews) ✓ Verified | Not enough data | 
| **Product & Price List Management** | 8.2 (481 reviews) ✓ Verified | Not enough data | 
| **Quote & Order Management** | 8.1 (467 reviews) | Not enough data | 
| **Customer Contract Management** | 8.4 (509 reviews) ✓ Verified | Not enough data | 

#### Marketing Automation

| Feature | Freshsales | Hive | 
|---|---|---|
| **Email Marketing** | 8.5 (548 reviews) | Not enough data | 
| **Campaign Management** | 8.5 (521 reviews) | Not enough data | 
| **Lead Management** | 8.9 (630 reviews) | Not enough data | 
| **Marketing ROI Analytics** | 7.9 (114 reviews) | Not enough data | 

#### Customer Support

| Feature | Freshsales | Hive | 
|---|---|---|
| **Case Management** | 8.5 (533 reviews) | Not enough data | 
| **Customer Support Portal** | 8.6 (541 reviews) | Not enough data | 
| **Knowledge Base** | 8.6 (547 reviews) | Not enough data | 
| **Call Center Features** | 8.2 (457 reviews) | Not enough data | 
| **Support Analytics** | 8.5 (477 reviews) | Not enough data | 

#### Reporting & Analytics

| Feature | Freshsales | Hive | 
|---|---|---|
| **Reporting** | 8.4 (630 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.6 (664 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | 8.3 (507 reviews) ✓ Verified | Not enough data | 

#### Mobile & Social

| Feature | Freshsales | Hive | 
|---|---|---|
| **Social Collaboration Features** | Feature Not Available | Not enough data | 
| **Social Network Integration** | 8.2 (207 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | 8.3 (330 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Freshsales | Hive | 
|---|---|---|
| **Customization** | 8.4 (404 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.5 (396 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.7 (414 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.3 (314 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 7.7 (258 reviews) | Not enough data | 
| **Document & Content Mgmt.** | 8.0 (301 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.8 (412 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.0 (285 reviews) ✓ Verified | Not enough data | 

#### Integration

| Feature | Freshsales | Hive | 
|---|---|---|
| **Data Import & Export Tools** | 8.4 (375 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.3 (333 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 7.9 (297 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Freshsales | Hive | 
|---|---|---|
| **AI Text Generation** | 7.6 (85 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Freshsales | Hive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Hive** | N/A | N/A |

#### Email Marketing

| Feature | Freshsales | Hive | 
|---|---|---|
| **Building and Personalizing Emails** | 9.3 (12 reviews) | Not enough data | 
| **Sending Outbound Emails** | 9.2 (11 reviews) | Not enough data | 
| **Manage Email Deliverability** | 8.1 (9 reviews) | Not enough data | 
| **Automated Email Responses** | 8.8 (11 reviews) | Not enough data | 

#### Online Marketing

| Feature | Freshsales | Hive | 
|---|---|---|
| **Landing Pages and Forms** | 9.0 (8 reviews) | Not enough data | 
| **Dynamic Content** | 8.5 (8 reviews) | Not enough data | 
| **A/B Testing** | 8.1 (12 reviews) | Not enough data | 
| **Mobile Optimized** | 9.4 (9 reviews) | Not enough data | 
| **Search Tracking and Optimization** | Not enough data | Not enough data | 

#### Lead Management

| Feature | Freshsales | Hive | 
|---|---|---|
| **Marketing Lead Database** | 8.9 (9 reviews) | Not enough data | 
| **Data Quality Management** | 8.5 (8 reviews) | Not enough data | 
| **Segmentation** | 8.7 (10 reviews) | Not enough data | 
| **Lead Scoring and Grading** | 8.5 (9 reviews) | Not enough data | 
| **Lead Nurturing** | 8.9 (9 reviews) | Not enough data | 
| **Online Behavior Tracking** | 8.9 (11 reviews) | Not enough data | 
| **Automated Alerts and Tasks** | 9.2 (10 reviews) | Not enough data | 
| **CRM Lead Integration** | 8.7 (9 reviews) | Not enough data | 

#### Campaign Management

| Feature | Freshsales | Hive | 
|---|---|---|
| **Program Management** | 9.2 (6 reviews) | Not enough data | 
| **Event / Webinar Marketing** | 8.8 (7 reviews) | Not enough data | 
| **Calendaring** | Not enough data | Not enough data | 
| **Budgeting** | Not enough data | Not enough data | 

#### Social

| Feature | Freshsales | Hive | 
|---|---|---|
| **Social Listening** | Not enough data | Not enough data | 
| **Social Sharing** | Not enough data | Not enough data | 
| **Social Campaigns** | Not enough data | Not enough data | 
| **Social Media Engagement** | 9.3 (5 reviews) | Not enough data | 
| **Social Media Advertising** | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | Freshsales | Hive | 
|---|---|---|
| **Basic Reporting** | 8.7 (10 reviews) | Not enough data | 
| **Web Analytics** | 8.5 (11 reviews) | Not enough data | 
| **ROI Analytics** | 8.6 (7 reviews) | Not enough data | 
| **Revenue Analytics** | Not enough data | Not enough data | 
| **SEO / Keyword Analytics** | Not enough data | Not enough data | 

#### Platform

| Feature | Freshsales | Hive | 
|---|---|---|
| **Customization ** | 9.0 (5 reviews) | Not enough data | 
| **Workflow Capability** | 8.6 (6 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.3 (6 reviews) | Not enough data | 
| **Internationalization** | 9.3 (5 reviews) | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | 8.1 (6 reviews) | Not enough data | 
| **Output Document Generation** | Not enough data | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | Freshsales | Hive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Integration

| Feature | Freshsales | Hive | 
|---|---|---|
| **Data Import & Export Tools** | 8.6 (7 reviews) | Not enough data | 
| **Integration APIs** | 8.3 (6 reviews) | Not enough data | 
| **Breadth of Partner Applications** | 9.0 (5 reviews) | Not enough data | 

### Project Management

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Hive** | 8.5/10 | 327 |

#### Tasks

| Feature | Freshsales | Hive | 
|---|---|---|
| **Creation & Assignment** | Not enough data | 9.4 (298 reviews) ✓ Verified | 
| **Due Dates** | Not enough data | 9.3 (297 reviews) ✓ Verified | 
| **Task Prioritization** | Not enough data | 9.2 (288 reviews) ✓ Verified | 
| **To-Do Lists** | Not enough data | 9.1 (291 reviews) ✓ Verified | 
| **Dependencies** | Not enough data | 8.7 (261 reviews) ✓ Verified | 
| **Mass Updates** | Not enough data | 8.3 (228 reviews) ✓ Verified | 
| **Drag & Drop** | Not enough data | 8.8 (272 reviews) ✓ Verified | 
| **Recurring Tasks** | Not enough data | 8.9 (255 reviews) ✓ Verified | 

#### Projects

| Feature | Freshsales | Hive | 
|---|---|---|
| **Planning** | Not enough data | 9.2 (262 reviews) ✓ Verified | 
| **Project Map** | Not enough data | 9.0 (235 reviews) ✓ Verified | 
| **GANTT** | Not enough data | 8.6 (215 reviews) ✓ Verified | 
| **Calendar View** | Not enough data | 8.8 (261 reviews) ✓ Verified | 
| **Views** | Not enough data | 9.1 (271 reviews) ✓ Verified | 
| **Project Budgeting** | Not enough data | 7.7 (128 reviews) | 
| **Issue Tracking** | Not enough data | 8.4 (186 reviews) | 
| **Templates** | Not enough data | 8.9 (241 reviews) ✓ Verified | 
| **Critical Path** | Not enough data | 8.1 (133 reviews) | 
| **Time & Expense** | Not enough data | 8.4 (201 reviews) ✓ Verified | 
| **Methodologies** | Not enough data | 8.4 (180 reviews) ✓ Verified | 

#### Resource Management

| Feature | Freshsales | Hive | 
|---|---|---|
| **Resource Definiton** | Not enough data | 8.2 (176 reviews) ✓ Verified | 
| **Capacity** | Not enough data | 8.6 (190 reviews) ✓ Verified | 
| **Scheduling** | Not enough data | 8.8 (211 reviews) ✓ Verified | 

#### Project Monitoring

| Feature | Freshsales | Hive | 
|---|---|---|
| **Baselining / KPIs** | Not enough data | 8.2 (170 reviews) ✓ Verified | 
| **Resource Allocation** | Not enough data | 8.5 (181 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.7 (221 reviews) ✓ Verified | 

#### Generative AI

| Feature | Freshsales | Hive | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (83 reviews) | 
| **AI Text Summarization** | Not enough data | 7.2 (83 reviews) | 

#### Agentic AI - Project Management

| Feature | Freshsales | Hive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (19 reviews) | 
| **Multi-step Planning** | Not enough data | 8.2 (19 reviews) | 
| **Cross-system Integration** | Not enough data | 8.0 (19 reviews) | 
| **Adaptive Learning** | Not enough data | 7.9 (18 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.4 (19 reviews) | 
| **Proactive Assistance** | Not enough data | 7.7 (18 reviews) | 
| **Decision Making** | Not enough data | 8.2 (18 reviews) | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Hive** | N/A | N/A |

#### Lead Generation

| Feature | Freshsales | Hive | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.3/10 | 25 |
| **Hive** | N/A | N/A |

#### Lead Facilitation

| Feature | Freshsales | Hive | 
|---|---|---|
| **Customer-facing Chatbot** | 8.1 (19 reviews) | Not enough data | 
| **Lead Qualification** | 8.3 (19 reviews) | Not enough data | 
| **Lead Follow-up** | 8.6 (20 reviews) | Not enough data | 
| **Meeting Scheduling ** | 8.7 (18 reviews) | Not enough data | 

#### Organization

| Feature | Freshsales | Hive | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 8.6 (20 reviews) | Not enough data | 
| **Data Entry** | 8.9 (19 reviews) | Not enough data | 
| **Integrations / APIs** | 7.9 (19 reviews) | Not enough data | 

#### Performance Analysis

| Feature | Freshsales | Hive | 
|---|---|---|
| **Coaching ** | 7.9 (17 reviews) | Not enough data | 
| **Peformance Tracking** | 8.3 (23 reviews) | Not enough data | 

#### Sales Analysis

| Feature | Freshsales | Hive | 
|---|---|---|
| **ROI Forecasting ** | 7.8 (20 reviews) | Not enough data | 
| **Sales Forecasting ** | 8.8 (21 reviews) | Not enough data | 

#### Generative AI

| Feature | Freshsales | Hive | 
|---|---|---|
| **AI Text Generation** | 8.3 (12 reviews) | Not enough data | 
| **AI Text Summarization** | 7.9 (13 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Freshsales | Hive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.5/10 | 276 |
| **Hive** | N/A | N/A |

#### Integrated Workflows

| Feature | Freshsales | Hive | 
|---|---|---|
| **Task Management** | 9.0 (236 reviews) ✓ Verified | Not enough data | 
| **Email Tracking/Automation** | 8.9 (244 reviews) ✓ Verified | Not enough data | 
| **Calls and Voice** | 8.4 (182 reviews) ✓ Verified | Not enough data | 
| **Other Outreach Options ** | 8.7 (182 reviews) ✓ Verified | Not enough data | 
| **CRM Integration** | 8.9 (219 reviews) ✓ Verified | Not enough data | 
| **Calendar** | 8.7 (69 reviews) | Not enough data | 
| **Shared Records** | 8.8 (64 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Freshsales | Hive | 
|---|---|---|
| **Content Management** | 8.9 (206 reviews) ✓ Verified | Not enough data | 
| **Workflow Management** | 8.9 (222 reviews) ✓ Verified | Not enough data | 
| **Workflow Performance** | 8.9 (220 reviews) ✓ Verified | Not enough data | 
| **Sales Coaching and Insights** | 8.7 (186 reviews) ✓ Verified | Not enough data | 
| **Gamification** | 7.6 (57 reviews) | Not enough data | 

#### AI and Automation

| Feature | Freshsales | Hive | 
|---|---|---|
| **Lead Prioritization** | 8.4 (66 reviews) | Not enough data | 
| **Lead Scoring** | 8.2 (69 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 8.3 (62 reviews) | Not enough data | 
| **Buyer Intelligence** | 7.9 (63 reviews) | Not enough data | 
| **Machine Learning** | 7.7 (59 reviews) | Not enough data | 

#### Generative AI

| Feature | Freshsales | Hive | 
|---|---|---|
| **AI Text Generation** | 8.2 (28 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Freshsales | Hive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Project and Portfolio Management

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Hive** | 8.8/10 | 79 |

#### Portfolio Management

| Feature | Freshsales | Hive | 
|---|---|---|
| **Portfolio Types** | Not enough data | 8.6 (66 reviews) | 
| **Planning** | Not enough data | 9.3 (69 reviews) | 
| **Alignment** | Not enough data | 8.7 (67 reviews) | 
| **Portfolio Mix** | Not enough data | Feature Not Available | 

#### Project Management

| Feature | Freshsales | Hive | 
|---|---|---|
| **Dependencies** | Not enough data | 9.0 (71 reviews) | 
| **Priorities** | Not enough data | 8.9 (71 reviews) | 
| **Lean Management** | Not enough data | 8.7 (67 reviews) | 

#### Resource Management

| Feature | Freshsales | Hive | 
|---|---|---|
| **Definition** | Not enough data | 8.7 (67 reviews) | 
| **Allocation** | Not enough data | 8.7 (66 reviews) | 
| **Optimization** | Not enough data | 8.8 (68 reviews) | 

#### Data & Analytics

| Feature | Freshsales | Hive | 
|---|---|---|
| **Data Consolidation** | Not enough data | 8.7 (67 reviews) | 
| **Visualizations** | Not enough data | 8.9 (67 reviews) | 
| **Performance** | Not enough data | 8.7 (67 reviews) | 
| **Risk Analysis** | Not enough data | 8.4 (66 reviews) | 

#### Strategy - Project and Portfolio Management

| Feature | Freshsales | Hive | 
|---|---|---|
| **Simulation** | Not enough data | 8.6 (45 reviews) | 
| **Tracking** | Not enough data | 8.9 (46 reviews) | 
| **Planning** | Not enough data | 8.8 (47 reviews) | 
| **Objectives** | Not enough data | 8.5 (46 reviews) | 
| **Visiblity** | Not enough data | 9.0 (46 reviews) | 
| **Alignment** | Not enough data | 8.6 (46 reviews) | 
| **Risk Management** | Not enough data | 8.8 (46 reviews) | 
| **Implementation** | Not enough data | 9.0 (47 reviews) | 
| **Optimization** | Not enough data | 9.0 (46 reviews) | 
| **Prioritization** | Not enough data | 8.8 (46 reviews) | 

### Strategy and Innovation Roadmapping Tools

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Hive** | 9.5/10 | 20 |

#### Analytics

| Feature | Freshsales | Hive | 
|---|---|---|
| **Analytics** | Not enough data | 9.6 (16 reviews) | 

#### Execution

| Feature | Freshsales | Hive | 
|---|---|---|
| **Team Collaboration** | Not enough data | 9.8 (16 reviews) | 
| **Project Management** | Not enough data | 9.7 (16 reviews) | 
| **Task Management** | Not enough data | 9.8 (15 reviews) | 

#### Roadmapping

| Feature | Freshsales | Hive | 
|---|---|---|
| **Roadmaps** | Not enough data | 8.9 (16 reviews) | 
| **Timelines** | Not enough data | 9.3 (15 reviews) | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Hive** | 8.8/10 | 118 |

#### Business Instant Messaging

| Feature | Freshsales | Hive | 
|---|---|---|
| **File Sharing** | Not enough data | 9.1 (96 reviews) | 
| **Notifications** | Not enough data | 8.9 (104 reviews) | 
| **Search** | Not enough data | 8.4 (97 reviews) | 

#### Business Instant Messaging 

| Feature | Freshsales | Hive | 
|---|---|---|
| **Audio Conferencing** | Not enough data | 8.4 (53 reviews) | 
| **Video Conferencing** | Not enough data | 8.3 (55 reviews) | 

#### Business Instant Messaging

| Feature | Freshsales | Hive | 
|---|---|---|
| **Mobile Application** | Not enough data | 7.8 (94 reviews) | 
| **Web Application** | Not enough data | 9.3 (103 reviews) | 
| **Integrations** | Not enough data | 8.9 (85 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | Freshsales | Hive | 
|---|---|---|
| **Text Summarization** | Not enough data | 8.9 (16 reviews) | 

#### AI - Business Instant Messaging

| Feature | Freshsales | Hive | 
|---|---|---|
| **AI Powered Search** | Not enough data | 8.7 (14 reviews) | 
| **Smart Notifications** | Not enough data | 8.8 (16 reviews) | 
| **AI Powered Language Translation** | Not enough data | 8.7 (15 reviews) | 
| **Content Generation** | Not enough data | 8.8 (15 reviews) | 

#### Agentic AI - Business Instant Messaging

| Feature | Freshsales | Hive | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 9.2 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.4 (8 reviews) | 

### AI Writing Assistant

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Hive** | 8.3/10 | 11 |

#### Grammar

| Feature | Freshsales | Hive | 
|---|---|---|
| **Grammar Check** | Not enough data | 7.4 (9 reviews) | 
| **Tone Check** | Not enough data | 8.1 (7 reviews) | 
| **Sentence Formatting** | Not enough data | 9.0 (7 reviews) | 

#### Formatting

| Feature | Freshsales | Hive | 
|---|---|---|
| **Plagiarism Check** | Not enough data | 7.9 (7 reviews) | 
| **Style Editor** | Not enough data | 8.3 (7 reviews) | 
| **Citation Finder** | Not enough data | 7.6 (7 reviews) | 

#### Content 

| Feature | Freshsales | Hive | 
|---|---|---|
| **Idea Recommendation** | Not enough data | 8.3 (7 reviews) | 
| **Content Generation** | Not enough data | 8.3 (7 reviews) | 
| **Form Generation** | Not enough data | 7.2 (6 reviews) | 

#### Product Type

| Feature | Freshsales | Hive | 
|---|---|---|
| **Standalone Application** | Not enough data | 9.0 (7 reviews) | 
| **Plugin** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Freshsales | Hive | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.3 (5 reviews) | 
| **AI Text Summarization** | Not enough data | 8.0 (5 reviews) | 

### Workflow Management

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Hive** | 8.3/10 | 101 |

#### Setup

| Feature | Freshsales | Hive | 
|---|---|---|
| **Activities** | Not enough data | 8.8 (79 reviews) | 
| **Flows** | Not enough data | 9.1 (82 reviews) | 
| **Dependencies** | Not enough data | 8.6 (84 reviews) | 
| **Notifications** | Not enough data | 8.9 (90 reviews) | 

#### Management

| Feature | Freshsales | Hive | 
|---|---|---|
| **Updates** | Not enough data | 8.9 (81 reviews) | 
| **Audit Trail** | Not enough data | 8.5 (73 reviews) | 
| **Integration** | Not enough data | 8.0 (77 reviews) | 

#### Generative AI

| Feature | Freshsales | Hive | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.6 (51 reviews) | 

#### Agentic AI - Workflow Management

| Feature | Freshsales | Hive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (13 reviews) | 
| **Multi-step Planning** | Not enough data | 7.8 (13 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (13 reviews) | 
| **Adaptive Learning** | Not enough data | 8.1 (13 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.8 (12 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (12 reviews) | 
| **Decision Making** | Not enough data | 7.9 (12 reviews) | 

### Objectives and Key Results (OKR)

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Hive** | 9.5/10 | 22 |

#### Communication

| Feature | Freshsales | Hive | 
|---|---|---|
| **Feedback** | Not enough data | 9.9 (16 reviews) | 
| **Confidence Levels** | Not enough data | 9.9 (16 reviews) | 
| **Messaging Integrations** | Not enough data | 9.3 (17 reviews) | 
| **Onboarding** | Not enough data | 9.3 (17 reviews) | 

#### Goal Creation

| Feature | Freshsales | Hive | 
|---|---|---|
| **Team OKR** | Not enough data | 9.1 (13 reviews) | 
| **Individual OKR** | Not enough data | 9.1 (13 reviews) | 
| **Mind Mapping** | Not enough data | Feature Not Available | 
| **Action Item Creation** | Not enough data | 9.7 (15 reviews) | 

#### Agentic AI - Objectives and Key Results (OKR)

| Feature | Freshsales | Hive | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | 9.4 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 10.0 (6 reviews) | 

### Kanban Project Management

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Hive** | 9.1/10 | 51 |

#### Tasks

| Feature | Freshsales | Hive | 
|---|---|---|
| **Tasks** | Not enough data | 9.6 (44 reviews) | 
| **Details** | Not enough data | 9.3 (42 reviews) | 
| **Priority** | Not enough data | 9.2 (41 reviews) | 

#### Agentic AI - Kanban Project Management

| Feature | Freshsales | Hive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (9 reviews) | 
| **Multi-step Planning** | Not enough data | 8.3 (9 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (9 reviews) | 
| **Adaptive Learning** | Not enough data | 9.6 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.0 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 9.2 (8 reviews) | 
| **Decision Making** | Not enough data | 9.4 (8 reviews) | 

#### Kanban Boards

| Feature | Freshsales | Hive | 
|---|---|---|
| **Kanban Cards** | Not enough data | 9.4 (42 reviews) | 
| **Drag and Drop** | Not enough data | 9.5 (43 reviews) | 
| **Visibility** | Not enough data | 9.7 (42 reviews) | 

#### Planning

| Feature | Freshsales | Hive | 
|---|---|---|
| **Workflow** | Not enough data | 9.2 (42 reviews) | 
| **Backlog** | Not enough data | 8.8 (37 reviews) | 
| **Optimization** | Not enough data | 9.0 (37 reviews) | 

### Marketing Calendar

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Hive** | 8.9/10 | 43 |

#### Platform Basics

| Feature | Freshsales | Hive | 
|---|---|---|
| **Drag & Drop Scheduling** | Not enough data | 9.2 (33 reviews) | 
| **Project and Task Lists Organization** | Not enough data | 9.4 (32 reviews) | 
| **Project Templates** | Not enough data | 9.3 (30 reviews) | 
| **Budgeting and Cost Estimation** | Not enough data | 8.3 (27 reviews) | 
| **Team Member Roles** | Not enough data | 9.0 (31 reviews) | 
| **Automated Alerts and Notficiations** | Not enough data | 8.7 (32 reviews) | 

#### Content Planning

| Feature | Freshsales | Hive | 
|---|---|---|
| **Content Organization** | Not enough data | 9.4 (30 reviews) | 
| **Task Assignment** | Not enough data | 9.4 (34 reviews) | 
| **Content Scheduling** | Not enough data | 9.6 (30 reviews) | 

#### Marketing Campaign Performance

| Feature | Freshsales | Hive | 
|---|---|---|
| **Performance and ROI Tracking** | Not enough data | 8.5 (26 reviews) | 
| **Activity Tracking** | Not enough data | 9.2 (30 reviews) | 

#### Agentic AI - Marketing Calendar

| Feature | Freshsales | Hive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.6 (6 reviews) | 
| **Multi-step Planning** | Not enough data | 8.1 (6 reviews) | 
| **Cross-system Integration** | Not enough data | 8.6 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 8.6 (6 reviews) | 

#### Other Features

| Feature | Freshsales | Hive | 
|---|---|---|
| **Integrations** | Not enough data | 8.7 (30 reviews) | 
| **Reporting** | Not enough data | 8.7 (29 reviews) | 

### Task Management

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Hive** | 8.9/10 | 58 |

#### Task Creation

| Feature | Freshsales | Hive | 
|---|---|---|
| **Creation & Assignment** | Not enough data | 9.5 (48 reviews) | 
| **Due Dates** | Not enough data | 9.5 (46 reviews) | 
| **Drag & Drop** | Not enough data | 9.2 (48 reviews) | 
| **Mass Updates** | Not enough data | 8.7 (43 reviews) | 

#### Task Management

| Feature | Freshsales | Hive | 
|---|---|---|
| **Task Prioritization** | Not enough data | 9.4 (48 reviews) | 
| **To-Do Lists** | Not enough data | 9.4 (46 reviews) | 
| **Dependencies** | Not enough data | 9.2 (44 reviews) | 
| **Recurring Tasks** | Not enough data | 9.1 (44 reviews) | 

#### Generative AI

| Feature | Freshsales | Hive | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (18 reviews) | 
| **AI Text Summarization** | Not enough data | 7.6 (18 reviews) | 

### Work Management

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Hive** | 8.6/10 | 51 |

#### Automation

| Feature | Freshsales | Hive | 
|---|---|---|
| **Workflows** | Not enough data | 9.1 (39 reviews) | 
| **Customization** | Not enough data | 8.9 (38 reviews) | 
| **Data repository** | Not enough data | 8.9 (35 reviews) | 

#### Administration

| Feature | Freshsales | Hive | 
|---|---|---|
| **Permissions** | Not enough data | 9.0 (37 reviews) | 
| **Procedures** | Not enough data | 8.6 (37 reviews) | 
| **Remote Work** | Not enough data | 8.9 (36 reviews) | 

#### Project management

| Feature | Freshsales | Hive | 
|---|---|---|
| **Task Prioritization** | Not enough data | 9.3 (36 reviews) | 
| **Dependencies** | Not enough data | 9.1 (38 reviews) | 
| **Planning** | Not enough data | 8.9 (40 reviews) | 
| **Views** | Not enough data | 9.0 (37 reviews) | 
| **Scheduling** | Not enough data | 8.9 (36 reviews) | 
| **Critical Path** | Not enough data | 8.7 (35 reviews) | 
| **Dashboards** | Not enough data | 8.9 (37 reviews) | 

#### Workload

| Feature | Freshsales | Hive | 
|---|---|---|
| **Resource Allocation** | Not enough data | 8.8 (36 reviews) | 
| **Workspace** | Not enough data | 8.9 (35 reviews) | 
| **Configuration** | Not enough data | 8.4 (35 reviews) | 
| **Insights** | Not enough data | 8.5 (34 reviews) | 

#### Communication & Collaboration

| Feature | Freshsales | Hive | 
|---|---|---|
| **Communication Channels** | Not enough data | 8.7 (36 reviews) | 
| **Document Management** | Not enough data | 9.1 (35 reviews) | 
| **Collaboration** | Not enough data | 9.3 (38 reviews) | 

#### Cost Management

| Feature | Freshsales | Hive | 
|---|---|---|
| **Project Budgeting** | Not enough data | 8.2 (36 reviews) | 
| **Time & Expense** | Not enough data | 8.1 (33 reviews) | 
| **Profitability** | Not enough data | 8.1 (33 reviews) | 

#### Integration

| Feature | Freshsales | Hive | 
|---|---|---|
| **Front Office** | Not enough data | 8.2 (34 reviews) | 
| **Back Office** | Not enough data | 8.5 (33 reviews) | 
| **External data** | Not enough data | 8.2 (34 reviews) | 

#### Generative AI

| Feature | Freshsales | Hive | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (17 reviews) | 
| **AI Text Summarization** | Not enough data | 7.3 (17 reviews) | 

#### Agentic AI - Work Management

| Feature | Freshsales | Hive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.2 (10 reviews) | 
| **Multi-step Planning** | Not enough data | 8.3 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.8 (10 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.4/10 | 18 |
| **Hive** | 8.6/10 | 27 |

#### Customization

| Feature | Freshsales | Hive | 
|---|---|---|
| **Custom Fields** | 9.1 (17 reviews) | 9.2 (22 reviews) | 
| **Conditional Logic** | 8.3 (16 reviews) | 9.1 (20 reviews) | 
| **Multi-page Forms** | 8.2 (14 reviews) | 9.0 (19 reviews) | 
| **Design** | 8.3 (15 reviews) | 8.8 (21 reviews) | 

#### Additional Functionality

| Feature | Freshsales | Hive | 
|---|---|---|
| **Embedded Forms** | 8.4 (15 reviews) | 8.9 (19 reviews) | 
| **Offline Capability** | 8.2 (12 reviews) | Feature Not Available | 
| **Notifications** | 8.4 (15 reviews) | 9.5 (22 reviews) | 
| **Payments** | 8.5 (11 reviews) | 7.5 (17 reviews) | 
| **Mobile Forms** | 8.3 (13 reviews) | 7.1 (8 reviews) | 

### Email Management

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Hive** | 9.8/10 | 8 |

#### Sorting & Filtering

| Feature | Freshsales | Hive | 
|---|---|---|
| **Attachment Search** | Not enough data | 10.0 (5 reviews) | 
| **Tags** | Not enough data | 9.7 (5 reviews) | 
| **AI Sorting** | Not enough data | 9.7 (5 reviews) | 
| **Predefined Rules** | Not enough data | 10.0 (5 reviews) | 

#### Integrations

| Feature | Freshsales | Hive | 
|---|---|---|
| **Microsoft Outlook Integration** | Not enough data | 10.0 (5 reviews) | 
| **Gmail Integration** | Not enough data | 10.0 (5 reviews) | 
| **Apple Calendar Integration** | Not enough data | 10.0 (5 reviews) | 

#### Time Management

| Feature | Freshsales | Hive | 
|---|---|---|
| **Unified Inbox** | Not enough data | 9.3 (5 reviews) | 
| **Email Automation** | Not enough data | 10.0 (5 reviews) | 
| **Snooze** | Not enough data | 9.0 (5 reviews) | 

#### Generative AI

| Feature | Freshsales | Hive | 
|---|---|---|
| **AI Text Generation** | Not enough data | 10.0 (5 reviews) | 
| **AI Text-to-Speech** | Not enough data | 10.0 (5 reviews) | 
| **AI Text Summarization** | Not enough data | 10.0 (5 reviews) | 

#### Agentic AI - Email Management

| Feature | Freshsales | Hive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 10.0 (5 reviews) | 
| **Cross-system Integration** | Not enough data | 10.0 (5 reviews) | 

### Online Proofing

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Hive** | 8.7/10 | 15 |

#### Proofing Features - Online Proofing

| Feature | Freshsales | Hive | 
|---|---|---|
| **Smart Compare** | Not enough data | 7.8 (10 reviews) | 
| **Image Recognition and Tagging** | Not enough data | Feature Not Available | 
| **Gridlines and Rulers** | Not enough data | 8.5 (10 reviews) | 

#### Platform - Online Proofing

| Feature | Freshsales | Hive | 
|---|---|---|
| **Dashboard** | Not enough data | 8.5 (10 reviews) | 
| **Integrations with Creative Tools** | Not enough data | 8.8 (10 reviews) | 
| **Integrations with Project Management Tools** | Not enough data | 8.8 (10 reviews) | 
| **Version Management** | Not enough data | 8.5 (10 reviews) | 
| **Brand Compliance** | Not enough data | Feature Not Available | 

#### Workflow and Collaboration - Online Proofing

| Feature | Freshsales | Hive | 
|---|---|---|
| **Workflow Templates** | Not enough data | 9.2 (10 reviews) | 
| **Notifications** | Not enough data | 9.5 (11 reviews) | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Hive** | N/A | N/A |

#### Agentic AI - Visitor Identification

| Feature | Freshsales | Hive | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.7/10 | 58 |
| **Hive** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Freshsales | Hive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Attribution

| Feature | Freshsales | Hive | 
|---|---|---|
| **Lead Opportunity** | 8.8 (50 reviews) | Not enough data | 
| **Lead Assignment** | 9.0 (51 reviews) | Not enough data | 
| **Pipeline Acceleration** | 8.6 (50 reviews) | Not enough data | 

#### Discovery

| Feature | Freshsales | Hive | 
|---|---|---|
| **Lead Management** | 8.9 (51 reviews) | Not enough data | 
| **Scoring/Ranking** | 8.5 (53 reviews) | Not enough data | 
| **Lead Context** | 8.7 (50 reviews) | Not enough data | 

#### Management

| Feature | Freshsales | Hive | 
|---|---|---|
| **Conversion Viability** | 8.7 (49 reviews) | Not enough data | 
| **Workflow** | 9.0 (51 reviews) | Not enough data | 

#### Platform

| Feature | Freshsales | Hive | 
|---|---|---|
| **Data Synchronization** | 8.5 (49 reviews) | Not enough data | 
| **Analysis** | 8.7 (51 reviews) | Not enough data | 

### Google Workspace Project Management

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Hive** | 9.9/10 | 9 |

#### Agentic AI - Google Workspace Project Management

| Feature | Freshsales | Hive | 
|---|---|---|
| **Multi-step Planning** | Not enough data | 10.0 (6 reviews) | 
| **Cross-system Integration** | Not enough data | 9.7 (6 reviews) | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.5/10 | 38 |
| **Hive** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | Freshsales | Hive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Incentives

| Feature | Freshsales | Hive | 
|---|---|---|
| **Badges** | 8.5 (28 reviews) | Not enough data | 
| **Triggers** | 8.6 (29 reviews) | Not enough data | 
| **Commission Calculator** | 7.9 (28 reviews) | Not enough data | 
| **Leaderboards** | 8.3 (30 reviews) | Not enough data | 

#### Personalization

| Feature | Freshsales | Hive | 
|---|---|---|
| **Profiles** | 8.8 (32 reviews) | Not enough data | 
| **Custom Reports** | 8.6 (33 reviews) | Not enough data | 
| **Dashboards** | 8.6 (34 reviews) | Not enough data | 
| **Goal Setting** | 8.4 (31 reviews) | Not enough data | 

#### Administrative

| Feature | Freshsales | Hive | 
|---|---|---|
| **Integration** | 8.5 (32 reviews) | Not enough data | 
| **Employee Structure** | 8.4 (29 reviews) | Not enough data | 
| **Behavior Monitoring** | 8.4 (28 reviews) | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.7/10 | 290 |
| **Hive** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Freshsales | Hive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Analytics

| Feature | Freshsales | Hive | 
|---|---|---|
| **Open Rates** | 8.9 (223 reviews) | Not enough data | 
| **Link Activity** | 8.8 (216 reviews) | Not enough data | 
| **Attachment Activity** | 8.2 (50 reviews) | Not enough data | 

#### Customizations

| Feature | Freshsales | Hive | 
|---|---|---|
| **Email Platform Integration** | 9.0 (233 reviews) | Not enough data | 
| **Email Scheduling** | 9.2 (238 reviews) | Not enough data | 
| **Notifications** | 8.9 (245 reviews) | Not enough data | 
| **Email Categorization** | 8.6 (219 reviews) | Not enough data | 
| **Templates** | 8.9 (240 reviews) | Not enough data | 

#### Generative AI

| Feature | Freshsales | Hive | 
|---|---|---|
| **AI Text Generation** | 7.7 (32 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.2/10 | 103 |
| **Hive** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Freshsales | Hive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Freshsales | Hive | 
|---|---|---|
| **Data Sourcing** | 8.1 (84 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.4 (84 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.2 (78 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.4 (89 reviews) | Not enough data | 
| **Data Segmentation** | 8.3 (84 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Freshsales | Hive | 
|---|---|---|
| **Lead Scoring** | 8.1 (85 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.2 (83 reviews) | Not enough data | 
| **Risk Analysis** | 8.0 (78 reviews) | Not enough data | 
| **Live Forecasting** | 7.6 (80 reviews) | Not enough data | 

#### Sales Management

| Feature | Freshsales | Hive | 
|---|---|---|
| **Live Pipeline Management** | 8.4 (89 reviews) | Not enough data | 
| **Sales Gamification** | 7.8 (79 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.3 (84 reviews) | Not enough data | 
| **Activity Tracking** | 8.7 (89 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 9.0/10 | 191 |
| **Hive** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Freshsales | Hive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Calling

| Feature | Freshsales | Hive | 
|---|---|---|
| **Record Calls** | 8.8 (137 reviews) | Not enough data | 
| **Generate Location** | 8.8 (120 reviews) | Not enough data | 
| **Call Types** | 8.7 (130 reviews) | Not enough data | 
| **Click-to-Call** | 9.1 (146 reviews) | Not enough data | 
| **Auto Dialer** | Not enough data | Not enough data | 

#### Contacts

| Feature | Freshsales | Hive | 
|---|---|---|
| **Personalization** | 9.0 (151 reviews) | Not enough data | 
| **Information Locater** | 9.0 (137 reviews) | Not enough data | 
| **Record Prospect Data** | 9.0 (143 reviews) | Not enough data | 

#### Insights

| Feature | Freshsales | Hive | 
|---|---|---|
| **Notes** | 9.1 (165 reviews) | Not enough data | 
| **Daily Summary** | 9.1 (142 reviews) | Not enough data | 
| **Automated Voicemails** | 8.9 (123 reviews) | Not enough data | 
| **Automated Emails** | 9.0 (145 reviews) | Not enough data | 
| **Sorts Prospects** | 9.0 (141 reviews) | Not enough data | 
| **Automated Note Taking** | Not enough data | Not enough data | 

### Marketing Resource Management

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Hive** | N/A | N/A |

#### Agentic AI - Marketing Resource Management

| Feature | Freshsales | Hive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Hive** | N/A | N/A |

#### Agentic AI - Note-Taking Software

| Feature | Freshsales | Hive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Hive** | 8.7/10 | 64 |

#### Time Tracking

| Feature | Freshsales | Hive | 
|---|---|---|
| **Ease of Completing Timesheets** | Not enough data | 8.7 (51 reviews) | 
| **Tracking Time to Project/Task** | Not enough data | 9.5 (55 reviews) | 
| **Billable Time Rate Management** | Not enough data | 8.4 (49 reviews) | 

#### Client Invoicing

| Feature | Freshsales | Hive | 
|---|---|---|
| **Invoice Creation and Delivery** | Not enough data | 7.8 (42 reviews) | 
| **Electronic Payments** | Not enough data | 7.4 (38 reviews) | 
| **Project Accounting / Revenue Recognition** | Not enough data | 8.1 (42 reviews) | 

#### Mobile Time Tracking

| Feature | Freshsales | Hive | 
|---|---|---|
| **Time Tracking** | Not enough data | 9.1 (49 reviews) | 

#### Administration

| Feature | Freshsales | Hive | 
|---|---|---|
| **Business Tool Integration** | Not enough data | 8.9 (48 reviews) | 
| **Workflow** | Not enough data | 9.1 (53 reviews) | 
| **Automated Reminders** | Not enough data | 9.2 (54 reviews) | 
| **Policy Compliance Management** | Not enough data | Feature Not Available | 
| **User, Role, and Access Management** | Not enough data | 9.4 (53 reviews) | 

#### Platform

| Feature | Freshsales | Hive | 
|---|---|---|
| **Reporting** | Not enough data | 9.1 (49 reviews) | 
| **APIs / Integration** | Not enough data | 8.5 (38 reviews) | 
| **Internationalization** | Not enough data | 8.2 (34 reviews) | 
| **Performance and Reliability** | Not enough data | 9.4 (52 reviews) | 
| **Mobile User Support** | Not enough data | 9.1 (43 reviews) | 
| **Offline** | Not enough data | Feature Not Available | 

---
## Categories
**Shared Categories (1):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)

**Unique to Freshsales (10):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [CRM Software](https://www.g2.com/categories/crm), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)

**Unique to Hive (17):** [Marketing Calendar  Software](https://www.g2.com/categories/marketing-calendar), [Work Management Software](https://www.g2.com/categories/work-management), [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Kanban Project Management Software](https://www.g2.com/categories/kanban-project-management), [Objectives and Key Results (OKR) Software](https://www.g2.com/categories/objectives-and-key-results-okr), [Workflow Management Software](https://www.g2.com/categories/workflow-management), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant), [Strategy And Innovation Roadmapping Tools](https://www.g2.com/categories/strategy-and-innovation-roadmapping-tools), [Project and Portfolio Management Software](https://www.g2.com/categories/project-and-portfolio-management), [Online Proofing Software](https://www.g2.com/categories/online-proofing), [Google Workspace Project Management Software](https://www.g2.com/categories/google-workspace-project-management), [Note-Taking Software](https://www.g2.com/categories/note-taking-software), [Task Management Software](https://www.g2.com/categories/task-management-software), [Time Tracking Software](https://www.g2.com/categories/time-tracking-software), [Project Management Software](https://www.g2.com/categories/project-management), [Marketing Resource Management Software](https://www.g2.com/categories/marketing-resource-management), [Email Management Software](https://www.g2.com/categories/email-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Freshsales | Hive | 
|---|---|---|
| **Small-Business** | 67.8% | 62.1% | 
| **Mid-Market** | 26.8% | 27.2% | 
| **Enterprise** | 5.4% | 10.7% | 

### By Industry

#### Freshsales

- **Information Technology and Services:** 16.6%
- **Computer Software:** 13.8%
- **Marketing and Advertising:** 7.8%
- **Financial Services:** 4.2%
- **Internet:** 3.6%
- **Education Management:** 3.2%
- **Retail:** 2.8%
- **Real Estate:** 2.4%
- **Construction:** 1.9%
- **Telecommunications:** 1.9%
- **Other:** 41.7%

#### Hive

- **Marketing and Advertising:** 23.1%
- **Information Technology and Services:** 7.2%
- **Computer Software:** 5.6%
- **Non-Profit Organization Management:** 4.5%
- **Consumer Services:** 3.9%
- **Higher Education:** 3.4%
- **Financial Services:** 2.3%
- **Graphic Design:** 2.0%
- **Real Estate:** 2.0%
- **Accounting:** 1.9%
- **Other:** 44.0%

---
## Alternatives

### Alternatives to Freshsales

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25795 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13811 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14690 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2040 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1428 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3047 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)

### Alternatives to Hive

- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12436 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4530 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15382 reviews)
- [Teamwork.com](https://www.g2.com/products/teamwork-com/reviews) — 4.4/5 stars (1215 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13642 reviews)
- [Smartsheet](https://www.g2.com/products/smartsheet/reviews) — 4.4/5 stars (22131 reviews)
- [Airtable](https://www.g2.com/products/airtable/reviews) — 4.6/5 stars (3269 reviews)
- [Nifty](https://www.g2.com/products/nifty-technologies-inc-nifty/reviews) — 4.7/5 stars (442 reviews)
- [Basecamp](https://www.g2.com/products/basecamp/reviews) — 4.1/5 stars (5485 reviews)
- [Microsoft Project & Portfolio Management](https://www.g2.com/products/microsoft-microsoft-project-portfolio-management/reviews) — 4.0/5 stars (1627 reviews)

---
## Top Discussions

### Freshsales

- Title: [What is Freshsales used for?](https://www.g2.com/discussions/what-is-freshsales-used-for) — 2 comments, 1 upvote
  > **Top comment:** "It's used for a number of things from lead generation to managing client accounts. It's a great tool to keep everything under 1 umbrella that is accessible..."
- Title: [What are the three benefits of CRM?](https://www.g2.com/discussions/freshsales-what-are-the-three-benefits-of-crm) — 2 comments
  > **Top comment:** "1. Creating sequences/pipelines to contact leads quicker and stay in communication with them easier
2. Allowing the sales team to easily access the..."
- Title: [What is Freshsales CRM?](https://www.g2.com/discussions/what-is-freshsales-crm) — 1 comment
  > **Top comment:** "It's a CRM software."
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/freshsales-what-are-the-features-of-crm-software) — 1 comment
  > **Top comment:** "Very nice software "
- Title: [How to improve more on fresh sales](https://www.g2.com/discussions/how-to-improve-more-on-fresh-sales) — 1 comment, 1 upvote
  > **Top comment:** "Auto WhatsApp feature "

### Hive

- Title: [Can I control who sees what in my Hive workspace?](https://www.g2.com/discussions/permissions) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Admins can have complete control over what messaging groups and projects a person can view. If someone is not added as a member of a project, it is..."
- Title: [Do you have the ability to chat with colleagues?](https://www.g2.com/discussions/chat-9621207b-81b3-4782-8cbc-6cebf6278b2e) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "We do offer chat! You can either use our built-in Hive messenger or you can integrate with Slack. They are both accessible right from our simple dashboard."
- Title: [how do I assign tasks to other people to pass on specific dates and repeat themselves?](https://www.g2.com/discussions/how-do-i-assign-tasks-to-other-people-to-pass-on-specific-dates-and-repeat-themselves) — 1 comment, 1 upvote
  > **Top comment:** "You can navigate to add date inside the task setup and click on Set recurring to establish how often that will repeat."
- Title: [How can I automate time estimates to generate a minimum commitment time?](https://www.g2.com/discussions/51543-how-can-i-automate-time-estimates-to-generate-a-minimum-commitment-time) — 1 comment, 1 upvote
  > **Top comment:** "Hi Madelaine,

I am the Community Coordinator at Hive. I looked into your question, and it doesn't look like there is a way to automate time estimates..."
- Title: [Can I import projects from my old tools into Hive?](https://www.g2.com/discussions/import) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, Hive allows you to import projects from Trello, Asana, and Basecamp. You can also import formatted excel spreadsheets of your projects. That way, you..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/freshsales-vs-hive-hive-hive)