# Freshsales, HighLevel vs Ontraport Comparison

| | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 1,233 | 638 | 224 | 
| **Largest Market Segment** | Small-Business (67.8% of reviews) | Small-Business (94.7% of reviews) | Small-Business (94.8% of reviews) | 
| **Entry Level Price** | Starting at $9.00 1 User Per Month | $97.00 Per Month | Starting at $29.00 Per Month | 

---
## Top Pros & Cons

### Freshsales

Pros:
- Ease of Use (103 reviews)
- Features (70 reviews)

Cons:
- Missing Features (47 reviews)
- Limited Features (32 reviews)

### HighLevel

Pros:
- Features (155 reviews)
- Helpful (138 reviews)

Cons:
- Learning Curve (140 reviews)
- Missing Features (91 reviews)

### Ontraport

Pros:
- Customer Support (10 reviews)
- Helpful (8 reviews)

Cons:
- Learning Curve (6 reviews)
- Not Intuitive (4 reviews)

---
## Ratings Comparison
| Rating | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
  | **Meets Requirements** | 8.7 (1046 reviews) | 8.7 (219 reviews) | 8.7 (165 reviews) | 
  | **Ease of Use** | 9.0 (1060 reviews) | 7.8 (557 reviews) | 8.2 (168 reviews) | 
  | **Ease of Setup** | 8.7 (566 reviews) | 7.4 (346 reviews) | 8.0 (94 reviews) | 
  | **Ease of Admin** | 8.9 (535 reviews) | 8.0 (162 reviews) | 8.4 (90 reviews) | 
  | **Quality of Support** | 8.8 (1015 reviews) | 8.1 (213 reviews) | 9.2 (164 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (529 reviews) | 8.6 (156 reviews) | 9.0 (88 reviews) | 
  | **Product Direction (% positive)** | 9.3 (1039 reviews) | 9.0 (213 reviews) | 8.4 (157 reviews) | 

---
## Pricing

### Freshsales

#### Entry-Level Pricing

Plan: Growth

Price: Starting at $9.00 1 User Per Month

Description: Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels	

Key Features:
- Web Forms	
- SMS & WhatsApp	
- Basic Workflows

[Browse all 3 editions](https://www.g2.com/products/freshsales/pricing)

#### Free Trial

Yes

### HighLevel

#### Entry-Level Pricing

Plan: Starter

Price: $97.00 Per Month

Description: All the tools you need to grow your businesses online with unlimited Users, unlimited Contacts, and a suite of AI tools!

Key Features:
- CRM
- Email & SMS Marketing
- Funnel & Website Builders

[Browse all 2 editions](https://www.g2.com/products/highlevel/pricing)

#### Free Trial

Yes

### Ontraport

#### Entry-Level Pricing

Plan: Basic

Price: Starting at $29.00 Per Month

Key Features:
- Unlimited email sending under 20k contacts
- Add contacts as you grow
- Up to 3 users at $9/month each

[Browse all 8 editions](https://www.g2.com/products/ontraport/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.4/10 | 828 |
| **HighLevel** | 8.4/10 | 177 |
| **Ontraport** | 8.1/10 | 64 |

#### Sales Force Automation

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Contact & Account Management** | 8.9 (718 reviews) ✓ Verified | 8.8 (116 reviews) | 8.9 (46 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | 8.3 (416 reviews) | Feature Not Available | 7.8 (31 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | 8.8 (709 reviews) ✓ Verified | 9.1 (118 reviews) | 8.0 (44 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.5 (706 reviews) ✓ Verified | 8.4 (111 reviews) | 7.7 (40 reviews) ✓ Verified | 
| **Territory & Quota Management** | 8.3 (506 reviews) ✓ Verified | 7.5 (83 reviews) | 7.2 (22 reviews) ✓ Verified | 
| **Desktop Integration** | 8.6 (336 reviews) ✓ Verified | 8.8 (98 reviews) | 7.5 (32 reviews) ✓ Verified | 
| **Product & Price List Management** | 8.2 (481 reviews) ✓ Verified | 8.3 (84 reviews) | 7.6 (32 reviews) ✓ Verified | 
| **Quote & Order Management** | 8.1 (467 reviews) | 7.9 (81 reviews) | 7.1 (22 reviews) ✓ Verified | 
| **Customer Contract Management** | 8.4 (509 reviews) ✓ Verified | 8.1 (88 reviews) | 8.0 (23 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Email Marketing** | 8.5 (548 reviews) | 9.0 (119 reviews) | 9.0 (49 reviews) ✓ Verified | 
| **Campaign Management** | 8.5 (521 reviews) | 9.1 (109 reviews) | 8.6 (44 reviews) ✓ Verified | 
| **Lead Management** | 8.9 (630 reviews) | 9.1 (115 reviews) | 8.8 (40 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 7.9 (114 reviews) | 8.3 (99 reviews) | 8.1 (31 reviews) ✓ Verified | 

#### Customer Support

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Case Management** | 8.5 (533 reviews) | 8.0 (93 reviews) | 8.2 (31 reviews) ✓ Verified | 
| **Customer Support Portal** | 8.6 (541 reviews) | Feature Not Available | 8.6 (43 reviews) ✓ Verified | 
| **Knowledge Base** | 8.6 (547 reviews) | Feature Not Available | 8.8 (45 reviews) ✓ Verified | 
| **Call Center Features** | 8.2 (457 reviews) | 8.1 (98 reviews) | 8.0 (33 reviews) ✓ Verified | 
| **Support Analytics** | 8.5 (477 reviews) | 8.2 (92 reviews) | 8.0 (28 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Reporting** | 8.4 (630 reviews) ✓ Verified | 8.4 (97 reviews) | 7.9 (43 reviews) ✓ Verified | 
| **Dashboards** | 8.6 (664 reviews) ✓ Verified | 8.3 (107 reviews) | 8.2 (51 reviews) ✓ Verified | 
| **Forecasting** | 8.3 (507 reviews) ✓ Verified | Feature Not Available | 6.9 (25 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Social Collaboration Features** | Feature Not Available | 8.0 (88 reviews) | 8.1 (22 reviews) ✓ Verified | 
| **Social Network Integration** | 8.2 (207 reviews) ✓ Verified | 8.3 (103 reviews) | 7.9 (23 reviews) ✓ Verified | 
| **Mobile User Support** | 8.3 (330 reviews) ✓ Verified | 7.7 (89 reviews) | 7.6 (24 reviews) ✓ Verified | 

#### Platform

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Customization** | 8.4 (404 reviews) ✓ Verified | 8.5 (110 reviews) | 8.5 (34 reviews) ✓ Verified | 
| **Workflow Capability** | 8.5 (396 reviews) ✓ Verified | 9.0 (109 reviews) | 8.6 (34 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.7 (414 reviews) ✓ Verified | 8.6 (99 reviews) | 8.8 (35 reviews) ✓ Verified | 
| **Internationalization** | 8.3 (314 reviews) ✓ Verified | 8.1 (85 reviews) | 7.0 (16 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 7.7 (258 reviews) | Feature Not Available | 7.9 (19 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 8.0 (301 reviews) ✓ Verified | 8.3 (82 reviews) | 8.1 (28 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.8 (412 reviews) ✓ Verified | 8.4 (102 reviews) | 8.9 (35 reviews) ✓ Verified | 
| **Output Document Generation** | 8.0 (285 reviews) ✓ Verified | 7.8 (82 reviews) | 8.0 (23 reviews) ✓ Verified | 

#### Integration

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Data Import & Export Tools** | 8.4 (375 reviews) ✓ Verified | 8.5 (86 reviews) | 8.5 (32 reviews) ✓ Verified | 
| **Integration APIs** | 8.3 (333 reviews) ✓ Verified | 8.3 (91 reviews) | 8.8 (35 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 7.9 (297 reviews) ✓ Verified | 8.1 (77 reviews) | 8.2 (28 reviews) ✓ Verified | 

#### Generative AI

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **AI Text Generation** | 7.6 (85 reviews) | 8.5 (64 reviews) | 8.3 (12 reviews) | 

#### Agentic AI - CRM

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (24 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 8.5 (21 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.9 (23 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 8.3 (20 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.4 (23 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 8.4 (20 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 8.3 (20 reviews) | Not enough data | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **HighLevel** | 8.5/10 | 124 |
| **Ontraport** | 8.4/10 | 93 |

#### Email Marketing

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Building and Personalizing Emails** | 9.3 (12 reviews) | 8.9 (93 reviews) | 8.7 (78 reviews) ✓ Verified | 
| **Sending Outbound Emails** | 9.2 (11 reviews) | 8.7 (89 reviews) | 9.2 (78 reviews) ✓ Verified | 
| **Manage Email Deliverability** | 8.1 (9 reviews) | 8.4 (86 reviews) | 8.5 (77 reviews) ✓ Verified | 
| **Automated Email Responses** | 8.8 (11 reviews) | 8.8 (92 reviews) | 9.0 (75 reviews) ✓ Verified | 

#### Online Marketing

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Landing Pages and Forms** | 9.0 (8 reviews) | 8.8 (96 reviews) | 8.8 (75 reviews) ✓ Verified | 
| **Dynamic Content** | 8.5 (8 reviews) | 8.7 (80 reviews) | 8.6 (65 reviews) ✓ Verified | 
| **A/B Testing** | 8.1 (12 reviews) | 8.6 (81 reviews) | 8.7 (50 reviews) ✓ Verified | 
| **Mobile Optimized** | 9.4 (9 reviews) | 8.2 (88 reviews) | 8.3 (59 reviews) ✓ Verified | 
| **Search Tracking and Optimization** | Not enough data | Feature Not Available | 7.9 (47 reviews) ✓ Verified | 

#### Lead Management

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Marketing Lead Database** | 8.9 (9 reviews) | 8.8 (79 reviews) | 8.9 (66 reviews) ✓ Verified | 
| **Data Quality Management** | 8.5 (8 reviews) | 8.5 (70 reviews) | 8.6 (54 reviews) ✓ Verified | 
| **Segmentation** | 8.7 (10 reviews) | 8.8 (76 reviews) | 8.9 (64 reviews) ✓ Verified | 
| **Lead Scoring and Grading** | 8.5 (9 reviews) | 8.3 (75 reviews) | 8.6 (49 reviews) ✓ Verified | 
| **Lead Nurturing** | 8.9 (9 reviews) | 8.8 (85 reviews) | 8.8 (66 reviews) ✓ Verified | 
| **Online Behavior Tracking** | 8.9 (11 reviews) | 8.1 (76 reviews) | 8.7 (50 reviews) ✓ Verified | 
| **Automated Alerts and Tasks** | 9.2 (10 reviews) | 8.8 (78 reviews) | 8.8 (54 reviews) ✓ Verified | 
| **CRM Lead Integration** | 8.7 (9 reviews) | 9.1 (83 reviews) | 8.5 (59 reviews) ✓ Verified | 

#### Campaign Management

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Program Management** | 9.2 (6 reviews) | Feature Not Available | 8.8 (53 reviews) ✓ Verified | 
| **Event / Webinar Marketing** | 8.8 (7 reviews) | 8.5 (77 reviews) | 8.4 (54 reviews) ✓ Verified | 
| **Calendaring** | Not enough data | 8.8 (91 reviews) | 7.5 (35 reviews) ✓ Verified | 
| **Budgeting** | Not enough data | Feature Not Available | 7.2 (27 reviews) ✓ Verified | 

#### Social

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Social Listening** | Not enough data | Feature Not Available | 7.6 (28 reviews) ✓ Verified | 
| **Social Sharing** | Not enough data | Feature Not Available | 8.0 (33 reviews) ✓ Verified | 
| **Social Campaigns** | Not enough data | 8.6 (78 reviews) | 7.8 (27 reviews) ✓ Verified | 
| **Social Media Engagement** | 9.3 (5 reviews) | Feature Not Available | 7.7 (27 reviews) ✓ Verified | 
| **Social Media Advertising** | Not enough data | 8.6 (80 reviews) | 7.5 (29 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Basic Reporting** | 8.7 (10 reviews) | 8.8 (88 reviews) | 8.4 (66 reviews) ✓ Verified | 
| **Web Analytics** | 8.5 (11 reviews) | 8.5 (80 reviews) | 8.1 (46 reviews) ✓ Verified | 
| **ROI Analytics** | 8.6 (7 reviews) | 8.4 (79 reviews) | 7.8 (40 reviews) ✓ Verified | 
| **Revenue Analytics** | Not enough data | 8.3 (77 reviews) | 8.2 (41 reviews) ✓ Verified | 
| **SEO / Keyword Analytics** | Not enough data | Feature Not Available | 7.4 (32 reviews) ✓ Verified | 

#### Platform

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Customization ** | 9.0 (5 reviews) | 8.6 (82 reviews) | 9.0 (37 reviews) ✓ Verified | 
| **Workflow Capability** | 8.6 (6 reviews) | 8.8 (84 reviews) | 9.0 (36 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.3 (6 reviews) | 8.7 (82 reviews) | 8.9 (44 reviews) ✓ Verified | 
| **Internationalization** | 9.3 (5 reviews) | 8.0 (62 reviews) | 8.7 (25 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Not enough data | Feature Not Available | 8.7 (23 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.1 (6 reviews) | 8.4 (76 reviews) | 9.1 (41 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | Feature Not Available | 8.9 (25 reviews) ✓ Verified | 

#### Agentic AI - Marketing Automation

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (14 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 8.2 (13 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.2 (13 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 7.6 (12 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 7.9 (12 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 8.1 (12 reviews) | Not enough data | 

#### Integration

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Data Import & Export Tools** | 8.6 (7 reviews) | 8.4 (76 reviews) | 8.9 (43 reviews) ✓ Verified | 
| **Integration APIs** | 8.3 (6 reviews) | 8.2 (76 reviews) | 8.6 (46 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 9.0 (5 reviews) | 8.3 (71 reviews) | 8.3 (36 reviews) ✓ Verified | 

### Web Content Management

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **HighLevel** | N/A | N/A |
| **Ontraport** | N/A | N/A |

#### Content

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Content Authoring** | Not enough data | Not enough data | Not enough data | 
| **Rich Text Editor** | Not enough data | Not enough data | Not enough data | 
| **Versioning** | Not enough data | Not enough data | Not enough data | 
| **Plug-ins/Widgets/Apps** | Not enough data | Not enough data | Not enough data | 
| **Approval Process** | Not enough data | Not enough data | Not enough data | 
| **Content Scheduling** | Not enough data | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | Not enough data | 
| **Internal Search** | Not enough data | Not enough data | Not enough data | 
| **Content Repository** | Not enough data | Not enough data | Not enough data | 

#### Design

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Breadth of Pre-Built Templates** | Not enough data | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | Not enough data | 
| **Branding/Themes** | Not enough data | Not enough data | Not enough data | 
| **Customization** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **User Community** | Not enough data | Not enough data | Not enough data | 
| **SEO** | Not enough data | Not enough data | Not enough data | 
| **Flexible Navigation Structures** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Enterprise Scalability** | Not enough data | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | Not enough data | 
| **Dashboards and Reports** | Not enough data | Not enough data | Not enough data | 
| **API / Integrations** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Web Content Management

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **HighLevel** | 8.3/10 | 11 |
| **Ontraport** | N/A | N/A |

#### Messenger

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Sequencing** | Not enough data | 9.2 (6 reviews) | Not enough data | 
| **AI** | Not enough data | 8.1 (9 reviews) | Not enough data | 
| **Live Chat** | Not enough data | 8.5 (8 reviews) | Not enough data | 
| **Customization Interface** | Not enough data | 7.6 (7 reviews) | Not enough data | 

#### Channels

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Social Media** | Not enough data | 9.6 (8 reviews) | Not enough data | 
| **Website** | Not enough data | 9.6 (8 reviews) | Not enough data | 
| **Text Message (SMS)** | Not enough data | 9.6 (8 reviews) | Not enough data | 
| **Voice Assistants** | Not enough data | 7.7 (8 reviews) | Not enough data | 
| **Other** | Not enough data | 7.2 (6 reviews) | Not enough data | 

#### Customers

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Targeting** | Not enough data | 9.0 (7 reviews) | Not enough data | 
| **Profiles** | Not enough data | 9.2 (8 reviews) | Not enough data | 
| **Analytics** | Not enough data | 9.2 (8 reviews) | Not enough data | 
| **Lead Gathering** | Not enough data | 9.4 (8 reviews) | Not enough data | 
| **Sales Conversion** | Not enough data | 8.8 (8 reviews) | Not enough data | 

#### Agentic AI - Conversational Marketing

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.3 (5 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 6.3 (5 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 7.0 (5 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | 6.3 (5 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **HighLevel** | N/A | N/A |
| **Ontraport** | N/A | N/A |

#### Lead Generation

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.3/10 | 25 |
| **HighLevel** | N/A | N/A |
| **Ontraport** | N/A | N/A |

#### Lead Facilitation

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Customer-facing Chatbot** | 8.1 (19 reviews) | Not enough data | Not enough data | 
| **Lead Qualification** | 8.3 (19 reviews) | Not enough data | Not enough data | 
| **Lead Follow-up** | 8.6 (20 reviews) | Not enough data | Not enough data | 
| **Meeting Scheduling ** | 8.7 (18 reviews) | Not enough data | Not enough data | 

#### Organization

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Opportunity and Pipeline Management ** | 8.6 (20 reviews) | Not enough data | Not enough data | 
| **Data Entry** | 8.9 (19 reviews) | Not enough data | Not enough data | 
| **Integrations / APIs** | 7.9 (19 reviews) | Not enough data | Not enough data | 

#### Performance Analysis

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Coaching ** | 7.9 (17 reviews) | Not enough data | Not enough data | 
| **Peformance Tracking** | 8.3 (23 reviews) | Not enough data | Not enough data | 

#### Sales Analysis

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **ROI Forecasting ** | 7.8 (20 reviews) | Not enough data | Not enough data | 
| **Sales Forecasting ** | 8.8 (21 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **AI Text Generation** | 8.3 (12 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 7.9 (13 reviews) | Not enough data | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.5/10 | 276 |
| **HighLevel** | N/A | N/A |
| **Ontraport** | N/A | N/A |

#### Integrated Workflows

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Task Management** | 9.0 (236 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Email Tracking/Automation** | 8.9 (244 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Calls and Voice** | 8.4 (182 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Other Outreach Options ** | 8.7 (182 reviews) ✓ Verified | Not enough data | Not enough data | 
| **CRM Integration** | 8.9 (219 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Calendar** | 8.7 (69 reviews) | Not enough data | Not enough data | 
| **Shared Records** | 8.8 (64 reviews) | Not enough data | Not enough data | 

#### Repeatability and Reportability

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Content Management** | 8.9 (206 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Workflow Management** | 8.9 (222 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Workflow Performance** | 8.9 (220 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Sales Coaching and Insights** | 8.7 (186 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Gamification** | 7.6 (57 reviews) | Not enough data | Not enough data | 

#### AI and Automation

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Lead Prioritization** | 8.4 (66 reviews) | Not enough data | Not enough data | 
| **Lead Scoring** | 8.2 (69 reviews) | Not enough data | Not enough data | 
| **Best Time of Day Scheduling** | 8.3 (62 reviews) | Not enough data | Not enough data | 
| **Buyer Intelligence** | 7.9 (63 reviews) | Not enough data | Not enough data | 
| **Machine Learning** | 7.7 (59 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **AI Text Generation** | 8.2 (28 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **HighLevel** | 8.5/10 | 76 |
| **Ontraport** | N/A | N/A |

#### Text Messaging

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Bulk SMS** | Not enough data | 9.1 (62 reviews) | Not enough data | 
| **Two-Way Text Messaging** | Not enough data | 9.4 (62 reviews) | Not enough data | 
| **Text Scheduler** | Not enough data | 9.2 (59 reviews) | Not enough data | 
| **Automatic Replies** | Not enough data | 9.2 (62 reviews) | Not enough data | 
| **Automatic URL Shortening** | Not enough data | Feature Not Available | Not enough data | 
| **MMS Marketing** | Not enough data | 8.7 (55 reviews) | Not enough data | 
| **Personalization** | Not enough data | 8.8 (58 reviews) | Not enough data | 
| **Transactional SMS** | Not enough data | 8.7 (59 reviews) | Not enough data | 

#### SMS Platform

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Reporting** | Not enough data | 8.8 (57 reviews) | Not enough data | 
| **Automation** | Not enough data | 9.1 (64 reviews) | Not enough data | 
| **White Label** | Not enough data | 9.1 (62 reviews) | Not enough data | 
| **Text-to-Landline** | Not enough data | 7.1 (47 reviews) | Not enough data | 
| **Short Codes** | Not enough data | 8.1 (46 reviews) | Not enough data | 
| **API Integration** | Not enough data | 8.6 (56 reviews) | Not enough data | 

#### Agentic AI - SMS Marketing

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (9 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 8.3 (9 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.7 (9 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.0 (9 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 7.7 (8 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 8.1 (8 reviews) | Not enough data | 

### Customer Communications Management

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **HighLevel** | 8.2/10 | 15 |
| **Ontraport** | N/A | N/A |

#### Channels

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Multi-Channel Coverage** | Not enough data | 8.5 (12 reviews) | Not enough data | 
| **Open Listening** | Not enough data | 7.7 (10 reviews) | Not enough data | 
| **Physical Media** | Not enough data | 7.4 (9 reviews) | Not enough data | 

#### Design

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Communications Strategy Development** | Not enough data | 8.3 (9 reviews) | Not enough data | 
| **Create Content** | Not enough data | 7.9 (12 reviews) | Not enough data | 
| **Personalization** | Not enough data | 9.0 (10 reviews) | Not enough data | 
| **Inbound Identification** | Not enough data | 8.0 (9 reviews) | Not enough data | 
| **Regulatory Compliance** | Not enough data | 9.3 (9 reviews) | Not enough data | 

#### Generative AI

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 8.2 (10 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 8.1 (9 reviews) | Not enough data | 

### Shared Inbox

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **HighLevel** | 8.4/10 | 6 |
| **Ontraport** | N/A | N/A |

#### Productivity Tools

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Notes** | Not enough data | Not enough data | Not enough data | 
| **Internal Discussion** | Not enough data | Not enough data | Not enough data | 
| **Assignments and Tasks** | Not enough data | 8.0 (5 reviews) | Not enough data | 
| **Workflows** | Not enough data | 8.9 (6 reviews) | Not enough data | 
| **Templates** | Not enough data | Not enough data | Not enough data | 
| **Integrations** | Not enough data | 8.0 (5 reviews) | Not enough data | 
| **Tagging System** | Not enough data | 8.3 (6 reviews) | Not enough data | 

#### Analytics

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Trends** | Not enough data | 8.3 (5 reviews) | Not enough data | 
| **Performance Tracking** | Not enough data | 8.7 (5 reviews) | Not enough data | 
| **Email Tracking** | Not enough data | 8.7 (5 reviews) | Not enough data | 

#### Agentic AI - Shared Inbox

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **HighLevel** | 8.8/10 | 10 |
| **Ontraport** | N/A | N/A |

#### Responses

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Personalization** | Not enough data | 9.2 (8 reviews) | Not enough data | 
| **Route To Human** | Not enough data | 9.4 (9 reviews) | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | 7.5 (8 reviews) | Not enough data | 

#### Automation - AI Agents

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Sales Follow-Up** | Not enough data | 8.9 (9 reviews) | Not enough data | 
| **Customer Interaction Automation** | Not enough data | 9.2 (8 reviews) | Not enough data | 
| **Lead Generation** | Not enough data | 9.2 (8 reviews) | Not enough data | 
| **Document Processing** | Not enough data | 8.5 (8 reviews) | Not enough data | 
| **Feedback Collection** | Not enough data | 9.2 (8 reviews) | Not enough data | 

#### Platform

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Conversation Editor** | Not enough data | 8.8 (8 reviews) | Not enough data | 
| **Integration** | Not enough data | 9.2 (8 reviews) | Not enough data | 
| **Human-In-The-Loop** | Not enough data | 9.2 (8 reviews) | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Independent Decision Making** | Not enough data | 8.1 (8 reviews) | Not enough data | 
| **Adaptive Responses** | Not enough data | 8.8 (8 reviews) | Not enough data | 
| **Task Execution** | Not enough data | 8.3 (8 reviews) | Not enough data | 
| **Problem Solving** | Not enough data | 8.3 (8 reviews) | Not enough data | 

#### Generative AI

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 8.5 (8 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 8.5 (8 reviews) | Not enough data | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **HighLevel** | 8.9/10 | 9 |
| **Ontraport** | N/A | N/A |

#### Responses

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Customization** | Not enough data | 9.5 (7 reviews) | Not enough data | 
| **Control** | Not enough data | 7.3 (5 reviews) | Not enough data | 
| **Route To Human** | Not enough data | 9.5 (7 reviews) | Not enough data | 
| **Menu bars** | Not enough data | 9.5 (7 reviews) | Not enough data | 
| **Drip sequences** | Not enough data | 9.5 (7 reviews) | Not enough data | 

#### Platform

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Live chat** | Not enough data | 8.6 (7 reviews) | Not enough data | 
| **Integrations** | Not enough data | 9.3 (7 reviews) | Not enough data | 
| **Branding** | Not enough data | 8.6 (7 reviews) | Not enough data | 
| **Analytics** | Not enough data | 8.6 (7 reviews) | Not enough data | 
| **A/B testing** | Not enough data | 8.3 (7 reviews) | Not enough data | 
| **Role-based access** | Not enough data | 9.5 (7 reviews) | Not enough data | 
| **Collection of information** | Not enough data | 9.5 (7 reviews) | Not enough data | 

#### Generative AI

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 8.8 (8 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 8.6 (7 reviews) | Not enough data | 

### Subscription Management

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **HighLevel** | N/A | N/A |
| **Ontraport** | N/A | N/A |

#### Order Management

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Opportunities** | Not enough data | Not enough data | Not enough data | 
| **Order History** | Not enough data | Not enough data | Not enough data | 
| **Upsell & Cross-sell** | Not enough data | Not enough data | Not enough data | 
| **Renewals** | Not enough data | Not enough data | Not enough data | 

#### Products & Plans

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Packages** | Not enough data | Not enough data | Not enough data | 
| **Multi-part Deals** | Not enough data | Not enough data | Not enough data | 
| **Plan Changes** | Not enough data | Not enough data | Not enough data | 
| **Bundles** | Not enough data | Not enough data | Not enough data | 

#### Pricing

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Standard Price** | Not enough data | Not enough data | Not enough data | 
| **Discounts** | Not enough data | Not enough data | Not enough data | 
| **Optimization** | Not enough data | Not enough data | Not enough data | 

#### Revenue Management

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Automation** | Not enough data | Not enough data | Not enough data | 
| **Consolidation** | Not enough data | Not enough data | Not enough data | 
| **Adjustments** | Not enough data | Not enough data | Not enough data | 
| **Billing Types** | Not enough data | Not enough data | Not enough data | 

#### Integration

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Payments** | Not enough data | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | Not enough data | 
| **CRM & Sales** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Subscription Management

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Landing Page Builders

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **HighLevel** | N/A | N/A |
| **Ontraport** | 8.7/10 | 49 |

#### Page Customization

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Drag and Drop** | Not enough data | Not enough data | 8.9 (38 reviews) ✓ Verified | 
| **Templates** | Not enough data | Not enough data | 8.6 (43 reviews) ✓ Verified | 
| **Advanced Customization** | Not enough data | Not enough data | 8.6 (32 reviews) ✓ Verified | 
| **Content Library** | Not enough data | Not enough data | 8.3 (33 reviews) ✓ Verified | 

#### Page Optimization

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **A/B Testing** | Not enough data | Not enough data | 8.8 (23 reviews) ✓ Verified | 
| **Mobile Responsive** | Not enough data | Not enough data | 8.7 (27 reviews) | 
| **Web Analytics** | Not enough data | Not enough data | 8.5 (30 reviews) | 
| **SEO** | Not enough data | Not enough data | 8.2 (23 reviews) | 

#### Integrations

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **E-Commerce Integration** | Not enough data | Not enough data | 9.0 (25 reviews) | 
| **Email Marketing Integration** | Not enough data | Not enough data | 9.2 (41 reviews) ✓ Verified | 
| **Domain Integration** | Not enough data | Not enough data | 9.1 (36 reviews) ✓ Verified | 

#### Generative AI

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 8.5 (10 reviews) | 

#### Agentic AI - Landing Page Builders

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 

### Conversational Support

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **HighLevel** | 9.6/10 | 9 |
| **Ontraport** | N/A | N/A |

#### Conversational Platform

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Personalization** | Not enough data | 9.7 (6 reviews) | Not enough data | 
| **Omnichannel** | Not enough data | 9.7 (6 reviews) | Not enough data | 
| **Contextual Engagement** | Not enough data | 8.6 (7 reviews) | Not enough data | 
| **Proactive Engagement** | Not enough data | 9.7 (6 reviews) | Not enough data | 

#### Support Automation

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Intelligent Routing** | Not enough data | 9.7 (6 reviews) | Not enough data | 
| **Seamless Escalation** | Not enough data | 9.7 (6 reviews) | Not enough data | 
| **Transcripts** | Not enough data | 9.7 (6 reviews) | Not enough data | 
| **Self-Serve Support** | Not enough data | 9.7 (6 reviews) | Not enough data | 

#### Generative AI

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 9.7 (6 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 9.8 (7 reviews) | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.4/10 | 18 |
| **HighLevel** | N/A | N/A |
| **Ontraport** | 8.4/10 | 22 |

#### Customization

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Custom Fields** | 9.1 (17 reviews) | Not enough data | 8.7 (21 reviews) | 
| **Conditional Logic** | 8.3 (16 reviews) | Not enough data | 8.5 (17 reviews) | 
| **Multi-page Forms** | 8.2 (14 reviews) | Not enough data | 8.9 (15 reviews) | 
| **Design** | 8.3 (15 reviews) | Not enough data | 8.2 (21 reviews) | 

#### Additional Functionality

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Embedded Forms** | 8.4 (15 reviews) | Not enough data | 8.4 (21 reviews) | 
| **Offline Capability** | 8.2 (12 reviews) | Not enough data | 6.5 (10 reviews) | 
| **Notifications** | 8.4 (15 reviews) | Not enough data | 9.0 (12 reviews) | 
| **Payments** | 8.5 (11 reviews) | Not enough data | 8.8 (17 reviews) | 
| **Mobile Forms** | 8.3 (13 reviews) | Not enough data | 8.6 (17 reviews) | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **HighLevel** | 8.5/10 | 13 |
| **Ontraport** | N/A | N/A |

#### Generative AI

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 8.6 (6 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 8.9 (6 reviews) | Not enough data | 
| **AI Text-to-Speech** | Not enough data | 8.8 (7 reviews) | Not enough data | 

#### Communication

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Pop-up Chat** | Not enough data | 9.4 (8 reviews) | Not enough data | 
| **Notifications** | Not enough data | 7.9 (7 reviews) | Not enough data | 
| **Targeted Emails** | Not enough data | 9.8 (7 reviews) | Not enough data | 
| **In-App Messaging** | Not enough data | 9.5 (7 reviews) | Not enough data | 
| **Co-Browsing** | Not enough data | 7.2 (6 reviews) | Not enough data | 

####  Internal Use

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Customization ** | Not enough data | 8.3 (9 reviews) | Not enough data | 
| **Conversation Archiving** | Not enough data | 7.2 (6 reviews) | Not enough data | 
| **Lead Development** | Not enough data | 7.6 (7 reviews) | Not enough data | 
| **Knowledge Base** | Not enough data | 9.3 (7 reviews) | Not enough data | 
| **Team Inbox ** | Not enough data | 7.3 (5 reviews) | Not enough data | 
| **Customer Profiles** | Not enough data | 9.4 (8 reviews) | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **HighLevel** | N/A | N/A |
| **Ontraport** | N/A | N/A |

#### Platform Basics - VoIP Providers

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | Not enough data | Not enough data | 
| **Call Management** | Not enough data | Not enough data | Not enough data | 
| **Network monitoring** | Not enough data | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 
| **Virtual PBX** | Not enough data | Not enough data | Not enough data | 
| **SIP trunking services** | Not enough data | Not enough data | Not enough data | 

#### Basic Communication

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Phone Calls** | Not enough data | Not enough data | Not enough data | 
| **Video Calls** | Not enough data | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | Not enough data | 
| **Conference Calls** | Not enough data | Not enough data | Not enough data | 
| **Desk-to-Desk Calls** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

#### Access

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Software Pairing** | Not enough data | Not enough data | Not enough data | 
| **Browser Extension** | Not enough data | Not enough data | Not enough data | 
| **Individual Download** | Not enough data | Not enough data | Not enough data | 

#### Advanced Features

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Hold Music** | Not enough data | Not enough data | Not enough data | 
| **Automated Attendants** | Not enough data | Not enough data | Not enough data | 
| **VOiP Number** | Not enough data | Not enough data | Not enough data | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **HighLevel** | N/A | N/A |
| **Ontraport** | N/A | N/A |

#### Agentic AI - Visitor Identification

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.7/10 | 58 |
| **HighLevel** | N/A | N/A |
| **Ontraport** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Attribution

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Lead Opportunity** | 8.8 (50 reviews) | Not enough data | Not enough data | 
| **Lead Assignment** | 9.0 (51 reviews) | Not enough data | Not enough data | 
| **Pipeline Acceleration** | 8.6 (50 reviews) | Not enough data | Not enough data | 

#### Discovery

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Lead Management** | 8.9 (51 reviews) | Not enough data | Not enough data | 
| **Scoring/Ranking** | 8.5 (53 reviews) | Not enough data | Not enough data | 
| **Lead Context** | 8.7 (50 reviews) | Not enough data | Not enough data | 

#### Management

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Conversion Viability** | 8.7 (49 reviews) | Not enough data | Not enough data | 
| **Workflow** | 9.0 (51 reviews) | Not enough data | Not enough data | 

#### Platform

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Data Synchronization** | 8.5 (49 reviews) | Not enough data | Not enough data | 
| **Analysis** | 8.7 (51 reviews) | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.5/10 | 38 |
| **HighLevel** | N/A | N/A |
| **Ontraport** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

#### Incentives

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Badges** | 8.5 (28 reviews) | Not enough data | Not enough data | 
| **Triggers** | 8.6 (29 reviews) | Not enough data | Not enough data | 
| **Commission Calculator** | 7.9 (28 reviews) | Not enough data | Not enough data | 
| **Leaderboards** | 8.3 (30 reviews) | Not enough data | Not enough data | 

#### Personalization

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Profiles** | 8.8 (32 reviews) | Not enough data | Not enough data | 
| **Custom Reports** | 8.6 (33 reviews) | Not enough data | Not enough data | 
| **Dashboards** | 8.6 (34 reviews) | Not enough data | Not enough data | 
| **Goal Setting** | 8.4 (31 reviews) | Not enough data | Not enough data | 

#### Administrative

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Integration** | 8.5 (32 reviews) | Not enough data | Not enough data | 
| **Employee Structure** | 8.4 (29 reviews) | Not enough data | Not enough data | 
| **Behavior Monitoring** | 8.4 (28 reviews) | Not enough data | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.7/10 | 290 |
| **HighLevel** | N/A | N/A |
| **Ontraport** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Analytics

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Open Rates** | 8.9 (223 reviews) | Not enough data | Not enough data | 
| **Link Activity** | 8.8 (216 reviews) | Not enough data | Not enough data | 
| **Attachment Activity** | 8.2 (50 reviews) | Not enough data | Not enough data | 

#### Customizations

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Email Platform Integration** | 9.0 (233 reviews) | Not enough data | Not enough data | 
| **Email Scheduling** | 9.2 (238 reviews) | Not enough data | Not enough data | 
| **Notifications** | 8.9 (245 reviews) | Not enough data | Not enough data | 
| **Email Categorization** | 8.6 (219 reviews) | Not enough data | Not enough data | 
| **Templates** | 8.9 (240 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **AI Text Generation** | 7.7 (32 reviews) | Not enough data | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.2/10 | 103 |
| **HighLevel** | N/A | N/A |
| **Ontraport** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Data Sourcing** | 8.1 (84 reviews) | Not enough data | Not enough data | 
| **Exporting & Sharing Data** | 8.4 (84 reviews) | Not enough data | Not enough data | 
| **Multi-Device Data Visualization** | 8.2 (78 reviews) | Not enough data | Not enough data | 
| **Interactive Dashboards** | 8.4 (89 reviews) | Not enough data | Not enough data | 
| **Data Segmentation** | 8.3 (84 reviews) | Not enough data | Not enough data | 

#### Predictive Analytics

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Lead Scoring** | 8.1 (85 reviews) | Not enough data | Not enough data | 
| **Opportunity Scoring** | 8.2 (83 reviews) | Not enough data | Not enough data | 
| **Risk Analysis** | 8.0 (78 reviews) | Not enough data | Not enough data | 
| **Live Forecasting** | 7.6 (80 reviews) | Not enough data | Not enough data | 

#### Sales Management

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Live Pipeline Management** | 8.4 (89 reviews) | Not enough data | Not enough data | 
| **Sales Gamification** | 7.8 (79 reviews) | Not enough data | Not enough data | 
| **Account-Based Analytics** | 8.3 (84 reviews) | Not enough data | Not enough data | 
| **Activity Tracking** | 8.7 (89 reviews) | Not enough data | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 9.0/10 | 191 |
| **HighLevel** | N/A | N/A |
| **Ontraport** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

#### Calling

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Record Calls** | 8.8 (137 reviews) | Not enough data | Not enough data | 
| **Generate Location** | 8.8 (120 reviews) | Not enough data | Not enough data | 
| **Call Types** | 8.7 (130 reviews) | Not enough data | Not enough data | 
| **Click-to-Call** | 9.1 (146 reviews) | Not enough data | Not enough data | 
| **Auto Dialer** | Not enough data | Not enough data | Not enough data | 

#### Contacts

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Personalization** | 9.0 (151 reviews) | Not enough data | Not enough data | 
| **Information Locater** | 9.0 (137 reviews) | Not enough data | Not enough data | 
| **Record Prospect Data** | 9.0 (143 reviews) | Not enough data | Not enough data | 

#### Insights

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Notes** | 9.1 (165 reviews) | Not enough data | Not enough data | 
| **Daily Summary** | 9.1 (142 reviews) | Not enough data | Not enough data | 
| **Automated Voicemails** | 8.9 (123 reviews) | Not enough data | Not enough data | 
| **Automated Emails** | 9.0 (145 reviews) | Not enough data | Not enough data | 
| **Sorts Prospects** | 9.0 (141 reviews) | Not enough data | Not enough data | 
| **Automated Note Taking** | Not enough data | Not enough data | Not enough data | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **HighLevel** | 8.4/10 | 50 |
| **Ontraport** | N/A | N/A |

#### Consumer Intelligence

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Customer Feedback** | Not enough data | Feature Not Available | Not enough data | 
| **Competitive Intelligence** | Not enough data | Feature Not Available | Not enough data | 
| **Sentiment Analysis** | Not enough data | Feature Not Available | Not enough data | 

#### Reporting

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Revenue Reporting** | Not enough data | 8.4 (38 reviews) | Not enough data | 
| **Corporate Reporting** | Not enough data | 7.6 (37 reviews) | Not enough data | 
| **Dashboard** | Not enough data | 8.6 (43 reviews) | Not enough data | 

#### Media Monitoring

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Social Networks Monitoring** | Not enough data | Feature Not Available | Not enough data | 
| **Social Media Management** | Not enough data | 8.5 (47 reviews) | Not enough data | 
| **Digital Media Monitoring** | Not enough data | Feature Not Available | Not enough data | 

#### In-House Management

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Employee Performance** | Not enough data | 8.1 (39 reviews) | Not enough data | 
| **Team Workflow** | Not enough data | 8.6 (40 reviews) | Not enough data | 

#### Generative AI

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 9.1 (30 reviews) | Not enough data | 

#### Agentic AI - Online Reputation Management

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Website Builder

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **HighLevel** | 8.8/10 | 63 |
| **Ontraport** | N/A | N/A |

#### Customizations

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Templates** | Not enough data | 8.8 (52 reviews) | Not enough data | 
| **Drag and Drop** | Not enough data | 9.3 (52 reviews) | Not enough data | 
| **HTML Input** | Not enough data | 8.8 (43 reviews) | Not enough data | 
| **Domain Name** | Not enough data | 9.1 (47 reviews) | Not enough data | 

#### Growth

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **SEO** | Not enough data | Feature Not Available | Not enough data | 
| **Site Analytics** | Not enough data | 8.5 (48 reviews) | Not enough data | 
| **Marketing Tools** | Not enough data | 9.5 (47 reviews) | Not enough data | 
| **E-Commerce** | Not enough data | 8.0 (49 reviews) | Not enough data | 
| **Hosting** | Not enough data | 8.3 (46 reviews) | Not enough data | 

#### Content

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Email Integrations** | Not enough data | 9.1 (50 reviews) | Not enough data | 
| **Content Management** | Not enough data | 8.8 (48 reviews) | Not enough data | 
| **Permissions** | Not enough data | 8.9 (46 reviews) | Not enough data | 
| **WordPress Tool** | Not enough data | 8.5 (39 reviews) | Not enough data | 

#### Support

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Customer Support** | Not enough data | 8.3 (48 reviews) | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **HighLevel** | N/A | N/A |
| **Ontraport** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [CRM Software](https://www.g2.com/categories/crm), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)

**Unique to Freshsales (9):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification)

**Unique to HighLevel (11):** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Shared Inbox Software](https://www.g2.com/categories/shared-inbox), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [Chatbots Software](https://www.g2.com/categories/chatbots), [Website Builder Software](https://www.g2.com/categories/website-builder), [Live Chat Software](https://www.g2.com/categories/live-chat), [Conversational Support Software](https://www.g2.com/categories/conversational-support)

**Unique to Ontraport (9):** [Shared Inbox Software](https://www.g2.com/categories/shared-inbox), [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Landing Page Builders](https://www.g2.com/categories/landing-page-builders), [Website Builder Software](https://www.g2.com/categories/website-builder), [Subscription Management Software](https://www.g2.com/categories/subscription-management), [Web Content Management Software](https://www.g2.com/categories/web-content-management), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring)


---
## Reviewer Demographics

### By Company Size

| Segment | Freshsales | HighLevel | Ontraport | 
|---|---|---|---|
| **Small-Business** | 67.8% | 94.7% | 94.8% | 
| **Mid-Market** | 26.8% | 4.3% | 4.3% | 
| **Enterprise** | 5.4% | 1.0% | 1.0% | 

### By Industry

#### Freshsales

- **Information Technology and Services:** 16.6%
- **Computer Software:** 13.8%
- **Marketing and Advertising:** 7.8%
- **Financial Services:** 4.2%
- **Internet:** 3.6%
- **Education Management:** 3.2%
- **Retail:** 2.8%
- **Real Estate:** 2.4%
- **Construction:** 1.9%
- **Telecommunications:** 1.9%
- **Other:** 41.7%

#### HighLevel

- **Marketing and Advertising:** 43.3%
- **Consulting:** 9.7%
- **Real Estate:** 4.9%
- **Health, Wellness and Fitness:** 4.4%
- **Professional Training & Coaching:** 4.3%
- **Information Technology and Services:** 2.9%
- **Computer Software:** 2.7%
- **Construction:** 2.0%
- **Financial Services:** 1.9%
- **E-Learning:** 1.7%
- **Other:** 22.0%

#### Ontraport

- **Professional Training & Coaching:** 17.3%
- **Marketing and Advertising:** 12.1%
- **Health, Wellness and Fitness:** 8.9%
- **Management Consulting:** 4.7%
- **Education Management:** 4.7%
- **Internet:** 4.2%
- **E-Learning:** 3.3%
- **Mental Health Care:** 2.8%
- **Non-Profit Organization Management:** 2.8%
- **Computer Software:** 2.3%
- **Other:** 36.9%

---
## Alternatives

### Alternatives to Freshsales

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14690 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2040 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1428 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3046 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)

### Alternatives to HighLevel

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews)
- [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (525 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14690 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2040 reviews)
- [Thryv](https://www.g2.com/products/thryv/reviews) — 4.2/5 stars (1995 reviews)
- [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.6/5 stars (1354 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14758 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2566 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2096 reviews)

### Alternatives to Ontraport

- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14690 reviews)
- [Constant Contact Advanced Automation](https://www.g2.com/products/constant-contact-advanced-automation/reviews) — 4.4/5 stars (960 reviews)
- [Act-On](https://www.g2.com/products/act-on/reviews) — 4.1/5 stars (1069 reviews)
- [Ortto](https://www.g2.com/products/ortto/reviews) — 4.4/5 stars (622 reviews)
- [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (365 reviews)
- [LocaliQ](https://www.g2.com/products/localiq/reviews) — 4.5/5 stars (1066 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14758 reviews)
- [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews) — 4.1/5 stars (3136 reviews)
- [Keap](https://www.g2.com/products/thryv-keap/reviews) — 3.9/5 stars (28 reviews)
- [GreenRope](https://www.g2.com/products/greenrope/reviews) — 4.3/5 stars (225 reviews)

---
## Top Discussions

### Freshsales

- Title: [What is Freshsales used for?](https://www.g2.com/discussions/what-is-freshsales-used-for) — 2 comments, 1 upvote
  > **Top comment:** "It's used for a number of things from lead generation to managing client accounts. It's a great tool to keep everything under 1 umbrella that is accessible..."
- Title: [What are the three benefits of CRM?](https://www.g2.com/discussions/freshsales-what-are-the-three-benefits-of-crm) — 2 comments
  > **Top comment:** "1. Creating sequences/pipelines to contact leads quicker and stay in communication with them easier
2. Allowing the sales team to easily access the..."
- Title: [What is Freshsales CRM?](https://www.g2.com/discussions/what-is-freshsales-crm) — 1 comment
  > **Top comment:** "It's a CRM software."
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/freshsales-what-are-the-features-of-crm-software) — 1 comment
  > **Top comment:** "Very nice software "
- Title: [How to improve more on fresh sales](https://www.g2.com/discussions/how-to-improve-more-on-fresh-sales) — 1 comment, 1 upvote
  > **Top comment:** "Auto WhatsApp feature "

### HighLevel

- Title: [How are other agencies working around HighLevel’s limits for bigger or more custom clients?](https://www.g2.com/discussions/how-are-other-agencies-working-around-highlevel-s-limits-for-bigger-or-more-custom-clients) — 2 comments
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Try automating pipeline stage movement in HighLevel. You can set workflows to move deals automatically (like from..."
- Title: [What is high level app?](https://www.g2.com/discussions/what-is-high-level-app) — 2 comments
  > **Top comment:** "HighLevel as several mobile app options. You can contract with HighLevel to have them build your own branded app or you can use their Grey Labeled app called..."
- Title: [Has pricing and “hidden” add‑ons changed how you package HighLevel to your own clients?](https://www.g2.com/discussions/has-pricing-and-hidden-add-ons-changed-how-you-package-highlevel-to-your-own-clients) — 1 comment
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">For better CRM organization, use automated tags in HighLevel workflows instead of manual tagging. Define clear tag..."
- Title: [What tips do you have for keeping email and SMS healthy when the tech side feels fragile?](https://www.g2.com/discussions/what-tips-do-you-have-for-keeping-email-and-sms-healthy-when-the-tech-side-feels-fragile) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">You might want to explore HighLevel's conditional logic in workflows. This lets workflows make decisions based on lead..."
- Title: [How are you handling HighLevel’s steep learning curve without losing days of billable time?](https://www.g2.com/discussions/how-are-you-handling-highlevel-s-steep-learning-curve-without-losing-days-of-billable-time) — 1 comment
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Have you tried using HighLevel's workflow automation for lead follow-up? You can set up automated sequences that send..."

### Ontraport

- Title: [Is Ontraport a CRM?](https://www.g2.com/discussions/is-ontraport-a-crm) — 2 comments
  > **Top comment:** "Yes, although that is a narrow description. It’s much more. "
- Title: [How much does Ontraport cost?](https://www.g2.com/discussions/how-much-does-ontraport-cost) — 2 comments
  > **Top comment:** "Ontraport has a free 14 day trial. Then the basic plan is $40.00 a  month. I pay more because I have the membership site for my classes."
- Title: [Who uses Ontraport?](https://www.g2.com/discussions/who-uses-ontraport) — 2 comments
  > **Top comment:** "I used Ontraport for my Coaching and my classes. My students access their course work on Ontraport."
- Title: [What is Ontraport used for?](https://www.g2.com/discussions/what-is-ontraport-used-for) — 1 comment
  > **Top comment:** "I use Ontraport for everything! 
Emails, Pre-Sales, Annuncing Events, Classes, and Sales
Ontraport can be a website, newsletter and a blog too. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/freshsales-vs-highlevel-vs-ontraport)