Introducing G2.ai, the future of software buying.Try now
Compare FreshDirect and Shipt 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
DelivApp
Visit Website
At a Glance
Market Segments
Small-Business (80.0% of reviews)
Small-Business (43.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
FreshDirect
Star Rating
(10)4.3 out of 5
Market Segments
Small-Business (80.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about FreshDirectShipt
Star Rating
(17)3.9 out of 5
Market Segments
Small-Business (43.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ShiptSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that FreshDirect excels in its "Ease of Use" with a score of 9.1, making it a preferred choice for small businesses looking for a straightforward grocery delivery solution.
- Users report that Shipt has a slightly lower "Ease of Use" rating at 8.6, indicating that some users may find the interface less intuitive compared to FreshDirect.
- G2 users highlight FreshDirect's "Quality of Support" with a score of 9.0, suggesting that users feel well-supported when issues arise, while Shipt's support is rated at 8.8, which, although good, may not meet the same level of responsiveness.
- Users on G2 mention that FreshDirect has a perfect score of 10.0 in "Product Direction," indicating strong confidence in the company's future developments, whereas Shipt's score of 9.1 suggests a solid but less enthusiastic outlook.
- Reviewers say that FreshDirect is particularly favored by small businesses, with 80% of reviews coming from this segment, while Shipt has a smaller small-business user base at 43.8%, which may affect the relevance of features for that demographic.
- Users report that Shipt's "Ease of Admin" is rated at 9.2, which is higher than FreshDirect's unspecified score, indicating that Shipt may offer better administrative features for managing orders and deliveries.
Pricing
Entry-Level Pricing
FreshDirect
No pricing availableShipt
No pricing availableFree Trial
FreshDirect
No trial information availableShipt
No trial information availableRatings
Meets Requirements
9.0
8
9.4
12
Ease of Use
9.1
9
8.6
14
Ease of Setup
Not enough data
8.6
7
Ease of Admin
Not enough data
9.2
6
Quality of Support
9.0
7
8.8
12
Has the product been a good partner in doing business?
Not enough data
9.5
7
Product Direction (% positive)
10.0
8
9.1
13
Categories
Categories
Shared Categories
FreshDirect and Shipt are categorized as Grocery Delivery
Unique Categories
FreshDirect has no unique categories
Shipt has no unique categories
Reviews
Reviewers' Company Size
FreshDirect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shipt
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
10.0%
Wholesale
10.0%
Retail
10.0%
Real Estate
10.0%
Mining & Metals
10.0%
Other
50.0%
Retail
12.5%
Food & Beverages
12.5%
Writing and Editing
6.3%
Telecommunications
6.3%
Photography
6.3%
Other
56.3%
Alternatives
Discussions
FreshDirect has no discussions with answers
Is your service available in Visalia, CA?
2 Comments
WL
Shipt is usually available in cities where there Independent shoppers for Shipt. Check their website by entering your zip or...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
