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Compare FreshDirect and Instacart Retailer Platform 
At a Glance
Market Segments
Small-Business (80.0% of reviews)
Small-Business (68.2% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
FreshDirect
Star Rating
(10)4.3 out of 5
Market Segments
Small-Business (80.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about FreshDirectInstacart Retailer Platform
Star Rating
(67)4.1 out of 5
Market Segments
Small-Business (68.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Instacart Retailer PlatformFreshDirect vs Instacart Retailer Platform
- Reviewers felt that FreshDirect meets the needs of their business better than Instacart Retailer Platform.
- When comparing quality of ongoing product support, reviewers felt that FreshDirect is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of FreshDirect over Instacart Retailer Platform.
Pricing
Entry-Level Pricing
FreshDirect
No pricing availableInstacart Retailer Platform
No pricing availableFree Trial
FreshDirect
No trial information availableInstacart Retailer Platform
No trial information availableRatings
Meets Requirements
9.0
8
8.2
45
Ease of Use
9.1
9
8.2
44
Ease of Setup
Not enough data
9.2
17
Ease of Admin
Not enough data
8.9
15
Quality of Support
9.0
7
7.6
37
Has the product been a good partner in doing business?
Not enough data
8.7
18
Product Direction (% positive)
10.0
8
7.6
43
Categories
Categories
Shared Categories
FreshDirect and Instacart Retailer Platform are categorized as Grocery Delivery
Unique Categories
FreshDirect has no unique categories
Instacart Retailer Platform has no unique categories
Reviews
Reviewers' Company Size
FreshDirect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Instacart Retailer Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
10.0%
Wholesale
10.0%
Retail
10.0%
Real Estate
10.0%
Mining & Metals
10.0%
Other
50.0%
Marketing and Advertising
6.1%
Primary/Secondary Education
4.5%
Information Technology and Services
4.5%
Health, Wellness and Fitness
4.5%
Food & Beverages
4.5%
Other
75.8%
Discussions
FreshDirect has no discussions with answers
Instacart unfairness to its employees
1 Comment
IM
I agreeRead more
Are you a legit business?
1 Comment
CM
A couple of months ago, I had the same experience. Instacart is full of promises and unfulfilled claims.
In my case, I used Instacart for one order at...Read more
Instacart Retailer Platform has no more discussions with answers
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