Introducing G2.ai, the future of software buying.Try now
Compare Freshcaller and Yodel.io 
Featured Products
At a Glance
Market Segments
Small-Business (71.2% of reviews)
Small-Business (88.9% of reviews)
Entry-Level Pricing
$39/user/month, billed annually/user
No pricing available
Freshcaller
Star Rating
(132)4.1 out of 5
Market Segments
Small-Business (71.2% of reviews)
Pros & Cons
Entry-Level Pricing
$39/user/month, billed annually/user
Browse all 4 pricing plansYodel.io
Star Rating
(28)4.4 out of 5
Market Segments
Small-Business (88.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Yodel.ioFreshcaller vs Yodel.io
When assessing the two solutions, reviewers found Yodel.io easier to use, set up, and administer. However, reviewers felt that both vendors make it equally easy to do business overall.
- Reviewers felt that Yodel.io meets the needs of their business better than Freshcaller.
- When comparing quality of ongoing product support, reviewers felt that Yodel.io is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Yodel.io over Freshcaller.
Pricing
Entry-Level Pricing
Freshcaller
Pro
$39
/user/month, billed annually/user
Everything in Growth, 3000 Free minutes/month and
- Holiday Routing
- Advanced Call Metrics
- Call Barging
Yodel.io
No pricing availableFree Trial
Freshcaller
No trial information availableYodel.io
No trial information availableRatings
Meets Requirements
8.4
106
8.6
22
Ease of Use
8.6
105
8.8
22
Ease of Setup
8.4
60
8.9
16
Ease of Admin
8.4
60
8.9
16
Quality of Support
8.5
101
8.6
22
Has the product been a good partner in doing business?
8.4
58
8.4
15
Product Direction (% positive)
8.5
104
8.8
19
Features by Category
Quality Assurance
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Channels
8.8
45
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
28
Not enough data
Generative AI
Not enough data
Not enough data
Functions
8.5
49
|
Verified
Not enough data
8.8
53
|
Verified
Not enough data
8.6
50
|
Verified
Not enough data
6.9
13
|
Verified
Not enough data
8.7
20
|
Verified
Not enough data
8.6
35
|
Verified
Not enough data
8.4
34
|
Verified
Not enough data
8.8
27
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
8.6
65
|
Verified
Not enough data
9.0
52
|
Verified
Not enough data
8.3
53
|
Verified
Not enough data
8.7
34
|
Verified
Not enough data
7.5
17
Not enough data
Workforce Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Conversational Platform
8.0
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Workforce Management
Not enough data
Not enough data
Not enough data
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
8.8
14
|
Verified
Feature Not Available
Not enough data
Feature Not Available
7.3
8
|
Verified
Feature Not Available
Not enough data
Not enough data
6.7
7
|
Verified
Not enough data
6.7
7
|
Verified
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Feature Not Available
8.9
11
|
Verified
Not enough data
7.4
9
Feature Not Available
8.7
9
|
Verified
Advanced Features
Not enough data
8.5
12
|
Verified
Not enough data
9.0
13
|
Verified
Not enough data
9.4
14
|
Verified
Agentic AI - Productivity Bots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Freshcaller and Yodel.io are categorized as VoIP Providers
Unique Categories
Freshcaller is categorized as Contact Center Quality Assurance, Contact Center Workforce, Call Center Infrastructure (CCI), Contact Center, and Conversational Support
Yodel.io is categorized as Productivity Bots
Reviews
Reviewers' Company Size
Freshcaller
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yodel.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.4%
Online Media
12.0%
Computer Software
10.4%
Retail
6.4%
Financial Services
4.0%
Other
52.8%
Computer Software
25.9%
Information Technology and Services
14.8%
Marketing and Advertising
11.1%
Hospitality
11.1%
Accounting
7.4%
Other
29.6%
Discussions
Freshcaller has no discussions with answers
Yodel.io has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
