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Compare Freshcaller and Ring4 
Featured Products
At a Glance
Market Segments
Small-Business (71.2% of reviews)
Small-Business (80.0% of reviews)
Entry-Level Pricing
$39/user/month, billed annually/user
$9.00 1 Line Month
Freshcaller
Star Rating
(132)4.1 out of 5
Market Segments
Small-Business (71.2% of reviews)
Pros & Cons
Entry-Level Pricing
$39/user/month, billed annually/user
Browse all 4 pricing plansRing4
Star Rating
(20)4.7 out of 5
Market Segments
Small-Business (80.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$9.00 1 Line Month
Browse all 3 pricing plansFreshcaller vs Ring4
When assessing the two solutions, reviewers found Ring4 easier to use, set up, and administer. Reviewers also preferred doing business with Ring4 overall.
- Reviewers felt that Ring4 meets the needs of their business better than Freshcaller.
- When comparing quality of ongoing product support, reviewers felt that Freshcaller is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Freshcaller over Ring4.
Pricing
Entry-Level Pricing
Freshcaller
Pro
$39
/user/month, billed annually/user
Everything in Growth, 3000 Free minutes/month and
- Holiday Routing
- Advanced Call Metrics
- Call Barging
Ring4
PERSONAL
$9.00
1 Line Month
NA
- Mobile phone number (available in 4 countries) Unlimited calls & texts plan (To local numbers) Voicemail & Call recording Video conferencing (beta) Free support (no SLA) Ring4 app on any iOS or Android device
Free Trial
Freshcaller
No trial information availableRing4
Free Trial is available
Ratings
Meets Requirements
8.4
106
9.1
16
Ease of Use
8.6
105
9.1
16
Ease of Setup
8.4
60
9.4
6
Ease of Admin
8.4
60
9.7
6
Quality of Support
8.5
101
8.3
15
Has the product been a good partner in doing business?
8.4
58
9.4
6
Product Direction (% positive)
8.5
104
7.5
14
Features by Category
Quality Assurance
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Channels
8.8
45
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
28
Not enough data
Generative AI
Not enough data
Not enough data
Functions
8.5
49
|
Verified
Not enough data
8.8
53
|
Verified
Not enough data
8.6
50
|
Verified
Not enough data
6.9
13
|
Verified
Not enough data
8.7
20
|
Verified
Not enough data
8.6
35
|
Verified
Not enough data
8.4
34
|
Verified
Not enough data
8.8
27
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
8.6
65
|
Verified
Not enough data
9.0
52
|
Verified
Not enough data
8.3
53
|
Verified
Not enough data
8.7
34
|
Verified
Not enough data
7.5
17
Not enough data
Workforce Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Conversational Platform
8.0
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Workforce Management
Not enough data
Not enough data
Not enough data
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
9.0
10
Feature Not Available
8.9
6
Feature Not Available
7.9
8
Feature Not Available
9.0
5
Not enough data
9.2
6
Not enough data
8.9
6
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Feature Not Available
9.3
5
Not enough data
9.7
5
Feature Not Available
8.3
7
Advanced Features
Not enough data
9.0
5
Not enough data
7.5
6
Not enough data
8.7
9
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Freshcaller and Ring4 are categorized as VoIP Providers
Unique Categories
Freshcaller is categorized as Contact Center Quality Assurance, Contact Center Workforce, Call Center Infrastructure (CCI), Contact Center, and Conversational Support
Ring4 is categorized as UCaaS Platforms
Reviews
Reviewers' Company Size
Freshcaller
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ring4
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.4%
Online Media
12.0%
Computer Software
10.4%
Retail
6.4%
Financial Services
4.0%
Other
52.8%
Marketing and Advertising
30.0%
Financial Services
20.0%
Information Technology and Services
10.0%
Computer Software
10.0%
Public Relations and Communications
5.0%
Other
25.0%
Discussions
Freshcaller has no discussions with answers
Ring4 has no discussions with answers
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