# FreshBooks vs Zoho Books Comparison
---
## AI Generated Summary
- **G2 reviewers report** that FreshBooks excels in user experience, with many praising its intuitive interface and ease of use. Users appreciate features like the ability to easily add bank entries and access clear reports, which significantly reduces manual time spent on bookkeeping.
- **Users say** that Zoho Books is particularly beneficial for businesses in India, highlighting its automation for GST filing. This feature helps users track their GST details efficiently, making it a strong choice for local businesses looking for compliance support.
- **Reviewers mention** that FreshBooks offers a seamless invoicing process, with features like automatic recurring payments and organized line items. This functionality helps users stay organized and get paid faster, which is crucial for small businesses.
- **According to verified reviews** , Zoho Books is noted for its affordability, especially for self-employed individuals. Users find it easy to navigate and appreciate the bulk purchase and sale options, which save time on accounting tasks.
- **G2 reviewers highlight** that FreshBooks has a higher overall satisfaction score, reflecting its strong market presence and user loyalty. The platform's focus on small businesses is evident, as 86.4% of reviews come from this segment, indicating a tailored experience for its primary user base.
- **Users report** that while Zoho Books has a slightly lower satisfaction score, it shines in areas like accounting and management features, with many users finding it user-friendly and effective for handling various accounting tasks without complications.



| | FreshBooks | Zoho Books | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 978 | 327 | 
| **Largest Market Segment** | Small-Business (86.3% of reviews) | Small-Business (72.3% of reviews) | 
| **Entry Level Price** | Starting at $2.30 Per Month | $0 For businesses with turnover <50K USD per annum | 

---
## Top Pros & Cons

### FreshBooks

Pros:
- Ease of Use (208 reviews)
- Customer Support (113 reviews)

Cons:
- Invoicing Issues (40 reviews)
- Limited Features (34 reviews)

### Zoho Books

Pros:
- Ease of Use (53 reviews)
- Invoice Management (27 reviews)

Cons:
- Missing Features (17 reviews)
- Poor Customer Support (12 reviews)

---
## Ratings Comparison
| Rating | FreshBooks | Zoho Books | 
|---|---|---|
  | **Meets Requirements** | 8.8 (776 reviews) | 8.8 (273 reviews) | 
  | **Ease of Use** | 9.1 (880 reviews) | 8.9 (279 reviews) | 
  | **Ease of Setup** | 9.2 (476 reviews) | 8.7 (155 reviews) | 
  | **Ease of Admin** | 9.2 (337 reviews) | 9.0 (110 reviews) | 
  | **Quality of Support** | 9.2 (723 reviews) | 8.3 (262 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (332 reviews) | 9.0 (109 reviews) | 
  | **Product Direction (% positive)** | 8.7 (770 reviews) | 9.2 (264 reviews) | 

---
## Pricing

### FreshBooks

#### Entry-Level Pricing

Plan: Lite

Price: Starting at $2.30 Per Month

Description: For professionals with basic needs

Key Features:
- Send unlimited invoices to up to 5 clients
- Track unlimited expenses
- Send unlimited estimates

[Browse all 4 editions](https://www.g2.com/products/freshbooks/pricing)

#### Free Trial

Yes

### Zoho Books

#### Entry-Level Pricing

Plan: FREE

Price: $0 For businesses with turnover <50K USD per annum

Key Features:
- 1 User + 1 Accountant
- Manage Clients
- Manage Invoices (Up to 1,000)

[Browse all 4 editions](https://www.g2.com/products/zoho-books/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Expense Management

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | 7.4/10 | 151 |
| **Zoho Books** | N/A | N/A |

#### Expense Reports

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Ease of Creating Expense Reports** | 8.6 (106 reviews) | Not enough data | 
| **Bank / Credit Card Integration** | 8.0 (100 reviews) | Not enough data | 
| **Smart Categorization** | 7.6 (100 reviews) | Not enough data | 
| **Digital Receipt Management** | 8.1 (98 reviews) | Not enough data | 
| **Employee Reimbursement** | 7.1 (80 reviews) | Not enough data | 
| **Currency Conversions** | 7.2 (87 reviews) | Not enough data | 
| **Credit Card Integration** | 7.9 (91 reviews) | Not enough data | 

#### Agentic AI - Expense Management

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

#### Travel Management

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Ease of Booking** | 6.8 (79 reviews) | Not enough data | 
| **Itinerary Management** | 6.5 (76 reviews) | Not enough data | 
| **Trip Notifications** | 6.1 (71 reviews) | Not enough data | 
| **Advanced Integrations** | 6.5 (73 reviews) | Not enough data | 

#### Client Invoicing

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Invoice Creation and Delivery** | 9.0 (136 reviews) | Not enough data | 
| **Electronic Payments** | 8.4 (119 reviews) | Not enough data | 
| **Project Accounting / Revenue Recognition** | 8.2 (125 reviews) | Not enough data | 

#### Generative AI - Expense Management

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Image-to-Text** | Not enough data | Not enough data | 
| **Text Generation** | Not enough data | Not enough data | 
| **Text Summarization** | Not enough data | Not enough data | 

#### Mobile

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Receipt Capture** | 8.2 (84 reviews) | Not enough data | 
| **Mileage Tracking** | 6.9 (81 reviews) | Not enough data | 
| **Travel Itinerary and Flight Status Updates** | 5.6 (73 reviews) | Not enough data | 

#### Platform

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Embedded AI / Machine Learning** | 6.2 (63 reviews) | Not enough data | 
| **Complex Approval Workflow** | 6.3 (66 reviews) | Not enough data | 

#### Administration

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **PCI Regulation Compliant** | 7.0 (63 reviews) | Not enough data | 

#### Administration

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Business Tool Integration** | 7.2 (105 reviews) | Not enough data | 
| **Workflow** | 7.8 (107 reviews) | Not enough data | 
| **Automated Reminders** | 7.6 (113 reviews) | Not enough data | 
| **Policy Compliance Management** | 7.2 (103 reviews) | Not enough data | 
| **User, Role, and Access Management** | 7.9 (111 reviews) | Not enough data | 

#### Platform

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Reporting** | 8.3 (129 reviews) | Not enough data | 
| **APIs / Integration** | 7.2 (97 reviews) | Not enough data | 
| **Internationalization** | 7.0 (94 reviews) | Not enough data | 
| **Performance and Reliability** | 9.0 (126 reviews) | Not enough data | 
| **Mobile User Support** | 8.3 (115 reviews) | Not enough data | 
| **Offline** | 7.0 (99 reviews) | Not enough data | 

### Accounting

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | 8.0/10 | 453 |
| **Zoho Books** | 8.2/10 | 185 |

#### General Ledger

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Journal Entries** | 8.1 (234 reviews) ✓ Verified | 8.6 (142 reviews) ✓ Verified | 
| **Tags / Dimensions** | 7.8 (228 reviews) ✓ Verified | 8.2 (129 reviews) | 
| **Audit Trail** | 8.1 (224 reviews) ✓ Verified | 8.4 (138 reviews) ✓ Verified | 

#### Accounts Receivable

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Invoice Customization** | 8.7 (398 reviews) ✓ Verified | 8.6 (153 reviews) | 
| **AR Automation** | 8.5 (312 reviews) ✓ Verified | 8.2 (145 reviews) ✓ Verified | 
| **Collections Automation** | 8.2 (275 reviews) ✓ Verified | 8.0 (139 reviews) ✓ Verified | 

#### Accounts Payable

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **AP Automation** | 8.2 (271 reviews) ✓ Verified | 8.3 (127 reviews) | 
| **Payment Processing** | 8.7 (328 reviews) ✓ Verified | 8.6 (143 reviews) ✓ Verified | 
| **Purchase Orders** | 7.6 (142 reviews) | 8.6 (145 reviews) ✓ Verified | 

#### Other Functionality

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Inventory Tracking / Ordering** | 7.2 (126 reviews) | 8.1 (133 reviews) ✓ Verified | 
| **Inventory Pricing and Costing** | Feature Not Available | 8.0 (132 reviews) ✓ Verified | 
| **Inventory Reporting** | 7.5 (158 reviews) ✓ Verified | 7.9 (129 reviews) ✓ Verified | 
| **Multi-Entity / Consolidation** | 7.0 (128 reviews) | 8.2 (133 reviews) ✓ Verified | 
| **Recognition Rules** | 7.2 (132 reviews) | 8.1 (128 reviews) | 
| **Reconciliations** | 7.5 (144 reviews) | 8.5 (145 reviews) ✓ Verified | 
| **Payroll** | 7.6 (155 reviews) | 7.9 (122 reviews) | 
| **Time and Expense** | 8.6 (321 reviews) ✓ Verified | 8.4 (133 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Financial Statements** | 8.7 (367 reviews) ✓ Verified | 8.7 (152 reviews) ✓ Verified | 
| **Custom Reporting** | 8.1 (202 reviews) | 8.4 (138 reviews) ✓ Verified | 
| **Budgeting / Forecasting** | 7.6 (191 reviews) ✓ Verified | 8.2 (131 reviews) ✓ Verified | 
| **Dashboards** | 8.8 (387 reviews) ✓ Verified | 8.6 (152 reviews) ✓ Verified | 

#### Platform

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Customization** | 7.9 (165 reviews) | 8.2 (146 reviews) ✓ Verified | 
| **Workflow Capability** | 7.6 (152 reviews) | 8.2 (144 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.4 (289 reviews) ✓ Verified | 8.8 (145 reviews) ✓ Verified | 
| **Internationalization** | 7.4 (137 reviews) | 8.4 (129 reviews) ✓ Verified | 
| **Performance and Reliability** | 9.0 (380 reviews) ✓ Verified | 8.8 (150 reviews) ✓ Verified | 
| **Output Document Generation** | 8.3 (153 reviews) | 8.5 (140 reviews) ✓ Verified | 

#### Integration

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Data Import and Export Tools** | 8.2 (271 reviews) ✓ Verified | 8.6 (138 reviews) ✓ Verified | 
| **Integration APIs** | 8.0 (194 reviews) ✓ Verified | 8.1 (139 reviews) | 
| **Breadth of Partner Applications** | 7.6 (217 reviews) | 8.3 (131 reviews) ✓ Verified | 

#### Cash Flow

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Track Cash Flow** | 8.3 (203 reviews) ✓ Verified | 8.6 (128 reviews) ✓ Verified | 
| **Income and Expenses** | 8.8 (288 reviews) ✓ Verified | 9.0 (132 reviews) ✓ Verified | 
| **File Exports** | 8.4 (244 reviews) ✓ Verified | 8.8 (128 reviews) ✓ Verified | 

#### Budgeting & Forecasting

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Budgeting / Forecasting** | 7.6 (191 reviews) ✓ Verified | 8.2 (131 reviews) ✓ Verified | 
| **Data Import** | 8.1 (166 reviews) ✓ Verified | 8.4 (126 reviews) ✓ Verified | 
| **Versioning** | 7.6 (136 reviews) ✓ Verified | 7.9 (115 reviews) ✓ Verified | 
| **Historical Data** | 8.2 (203 reviews) ✓ Verified | 8.2 (119 reviews) ✓ Verified | 

#### Revenue

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Revenue Types** | 8.4 (228 reviews) ✓ Verified | 8.6 (122 reviews) ✓ Verified | 
| **Revenue Allocation** | 7.8 (169 reviews) ✓ Verified | 8.6 (117 reviews) ✓ Verified | 
| **Scheduling** | 8.0 (163 reviews) | 8.1 (116 reviews) ✓ Verified | 

#### Payroll

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Direct Deposit** | 7.8 (112 reviews) ✓ Verified | 7.8 (103 reviews) ✓ Verified | 
| **Check/W-2 Printing** | 7.4 (105 reviews) ✓ Verified | 7.5 (100 reviews) ✓ Verified | 
| **Tax Calculation** | 7.7 (114 reviews) ✓ Verified | 8.1 (118 reviews) ✓ Verified | 
| **Reporting and Dashboards** | 8.2 (124 reviews) ✓ Verified | 8.6 (117 reviews) ✓ Verified | 

#### AI

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Data Extraction** | 7.6 (38 reviews) | 7.4 (19 reviews) | 
| **Invoice Processing** | 7.5 (35 reviews) | 8.0 (20 reviews) | 
| **Expense Management** | 7.8 (35 reviews) | 8.1 (20 reviews) | 
| **Fraud Detection** | 7.5 (36 reviews) | 7.2 (19 reviews) | 
| **Tax Compliance** | 7.4 (35 reviews) | 7.9 (19 reviews) | 
| **Support Chatbots** | 7.0 (38 reviews) | 7.6 (19 reviews) | 
| **Bank Reconciliations** | 7.3 (45 reviews) | 8.1 (20 reviews) | 
| **Report Generation** | 7.6 (39 reviews) | 8.0 (19 reviews) | 
| **Customizable Alerts** | 7.0 (42 reviews) | 7.2 (20 reviews) | 
| **Predictive Analytics** | 7.4 (37 reviews) | 7.5 (20 reviews) | 

#### Mobile Applications - Accounting

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Cloud Integration** | 9.2 (12 reviews) | 8.1 (16 reviews) | 
| **Notifications** | 8.9 (11 reviews) | 8.1 (12 reviews) | 
| **UI** | 9.0 (13 reviews) | 7.1 (18 reviews) | 
| **Offline** | 7.8 (10 reviews) | 7.6 (12 reviews) | 
| **Expense Tracking** | 8.5 (12 reviews) | 8.8 (12 reviews) | 
| **Invoice Management** | 8.6 (15 reviews) | 8.8 (15 reviews) | 

#### Agentic AI - Accounting

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | 8.3/10 | 17 |
| **Zoho Books** | N/A | N/A |

#### Employee Self Service

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Web Portal** | Feature Not Available | Not enough data | 
| **Benefits Manager** | Feature Not Available | Not enough data | 
| **Mobile** | Feature Not Available | Not enough data | 

#### Administration

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Payroll Entry** | 8.6 (15 reviews) | Not enough data | 
| **Time Off Accrual** | Feature Not Available | Not enough data | 
| **Direct Deposit** | 9.3 (16 reviews) | Not enough data | 
| **Expense Reimbursement** | 8.3 (11 reviews) | Not enough data | 
| **Pre-tax Deductions** | Feature Not Available | Not enough data | 
| **Wage Garnishment** | 7.6 (14 reviews) | Not enough data | 
| **Approvals** | Feature Not Available | Not enough data | 
| **Check/W-2 Printing** | Feature Not Available | Not enough data | 
| **Check/W-2 Delivery** | Feature Not Available | Not enough data | 

#### Taxes

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Tax Calculation** | 8.0 (17 reviews) | Not enough data | 
| **Tax Filing** | 7.7 (14 reviews) | Not enough data | 
| **Automatic Tax Payment** | 7.9 (14 reviews) | Not enough data | 

#### Integration

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **API / Integration** | Feature Not Available | Not enough data | 
| **Time Tracking Integration** | Feature Not Available | Not enough data | 
| **Accounting Integration** | 7.9 (13 reviews) | Not enough data | 
| **Core HR Integration** | Feature Not Available | Not enough data | 

#### Platform

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Reporting and Dashboards** | 8.1 (14 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.7 (15 reviews) | Not enough data | 
| **Performance and Reliability** | 8.7 (13 reviews) | Not enough data | 
| **Scalability** | 8.6 (14 reviews) | Not enough data | 

### Payment Processing

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | 7.5/10 | 100 |
| **Zoho Books** | N/A | N/A |

#### Payment Processing

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Encryption** | 8.3 (80 reviews) | Not enough data | 
| **Credit Card Processing** | 8.5 (87 reviews) | Not enough data | 
| **Mobile Payments** | 8.2 (79 reviews) | Not enough data | 
| **Digital Wallet Integration** | 7.3 (67 reviews) | Not enough data | 

#### Administration

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Reporting & Analytics** | 8.3 (84 reviews) | Not enough data | 
| **E-commerce Integration** | 6.8 (68 reviews) | Not enough data | 
| **Processing Fees** | 6.6 (84 reviews) | Not enough data | 
| **POS Integration** | 7.0 (64 reviews) | Not enough data | 
| **Omnichannel** | 7.1 (66 reviews) | Not enough data | 
| **Levels 1 & 2** | 6.8 (67 reviews) | Not enough data | 
| **Level 3** | 7.0 (67 reviews) | Not enough data | 

#### Payment Options

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Multi-Currency** | 7.3 (64 reviews) | Not enough data | 
| **Online payment portal** | 8.4 (75 reviews) | Not enough data | 

#### Security

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **POS Verification** | 7.4 (62 reviews) | Not enough data | 

#### Platform

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Accounting integration** | 7.6 (67 reviews) | Not enough data | 
| **E-commerce Integration** | 7.1 (64 reviews) | Not enough data | 

### Billing

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | 8.0/10 | 162 |
| **Zoho Books** | 8.7/10 | 119 |

#### Bill Generation

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Templates** | 8.4 (143 reviews) | 8.6 (105 reviews) | 
| **Digital Billing** | 8.6 (146 reviews) | 8.8 (106 reviews) | 
| **Recurring Billing** | 8.3 (134 reviews) | 8.8 (101 reviews) | 

#### Bill Processing

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Consolidation** | 7.6 (128 reviews) | 8.6 (106 reviews) | 
| **Batch Invoicing** | 7.8 (124 reviews) | 8.4 (101 reviews) | 
| **Management** | 8.3 (127 reviews) | 8.8 (110 reviews) | 

#### Integration

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Accounting** | 7.9 (131 reviews) | 9.0 (110 reviews) | 
| **Payments** | 8.4 (133 reviews) | 8.9 (107 reviews) | 
| **ERP** | 7.1 (103 reviews) | 8.5 (97 reviews) | 

#### Agentic AI - Billing

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Sales Tax and VAT Compliance

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | N/A | N/A |
| **Zoho Books** | N/A | N/A |

#### Tracking

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Sales Tax** | Not enough data | Not enough data | 
| **VAT** | Not enough data | Not enough data | 
| **GST** | Not enough data | Not enough data | 
| **Exemptions** | Not enough data | Not enough data | 
| **Adjustments** | Not enough data | Not enough data | 
| **Localization** | Not enough data | Not enough data | 

#### Integrations

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 

#### Remittance

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Returns** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Global/Cross Borders** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Sales Tax and VAT Compliance

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | N/A | N/A |
| **Zoho Books** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | 8.1/10 | 146 |
| **Zoho Books** | N/A | N/A |

#### Time Tracking

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Ease of Completing Timesheets** | 8.8 (71 reviews) | Not enough data | 
| **Tracking Time to Project/Task** | 8.9 (76 reviews) | Not enough data | 
| **Billable Time Rate Management** | 8.9 (77 reviews) | Not enough data | 

#### Client Invoicing

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Invoice Creation and Delivery** | 9.0 (136 reviews) | Not enough data | 
| **Electronic Payments** | 8.4 (119 reviews) | Not enough data | 
| **Project Accounting / Revenue Recognition** | 8.2 (125 reviews) | Not enough data | 

#### Mobile Time Tracking

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Time Tracking** | 8.6 (77 reviews) | Not enough data | 

#### Administration

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Business Tool Integration** | 7.2 (105 reviews) | Not enough data | 
| **Workflow** | 7.8 (107 reviews) | Not enough data | 
| **Automated Reminders** | 7.6 (113 reviews) | Not enough data | 
| **Policy Compliance Management** | 7.2 (103 reviews) | Not enough data | 
| **User, Role, and Access Management** | 7.9 (111 reviews) | Not enough data | 

#### Platform

| Feature | FreshBooks | Zoho Books | 
|---|---|---|
| **Reporting** | 8.3 (129 reviews) | Not enough data | 
| **APIs / Integration** | 7.2 (97 reviews) | Not enough data | 
| **Internationalization** | 7.0 (94 reviews) | Not enough data | 
| **Performance and Reliability** | 9.0 (126 reviews) | Not enough data | 
| **Mobile User Support** | 8.3 (115 reviews) | Not enough data | 
| **Offline** | 7.0 (99 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [Billing Software](https://www.g2.com/categories/billing), [Accounting Software](https://www.g2.com/categories/accounting)

**Unique to FreshBooks (4):** [Time Tracking Software](https://www.g2.com/categories/time-tracking-software), [Expense Management Software](https://www.g2.com/categories/expense-management), [Payroll Software](https://www.g2.com/categories/payroll), [Payment Processing Software](https://www.g2.com/categories/payment-processing)

**Unique to Zoho Books (1):** [Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance)


---
## Reviewer Demographics

### By Company Size

| Segment | FreshBooks | Zoho Books | 
|---|---|---|
| **Small-Business** | 86.3% | 72.3% | 
| **Mid-Market** | 9.0% | 22.8% | 
| **Enterprise** | 4.6% | 4.8% | 

### By Industry

#### FreshBooks

- **Marketing and Advertising:** 17.1%
- **Information Technology and Services:** 6.4%
- **Accounting:** 4.9%
- **Graphic Design:** 4.6%
- **Computer Software:** 4.2%
- **Consulting:** 4.0%
- **Design:** 3.8%
- **Management Consulting:** 3.7%
- **Internet:** 3.5%
- **Construction:** 3.3%
- **Other:** 44.5%

#### Zoho Books

- **Accounting:** 15.9%
- **Information Technology and Services:** 14.6%
- **Computer Software:** 7.3%
- **Marketing and Advertising:** 7.0%
- **Education Management:** 2.3%
- **Retail:** 2.3%
- **Staffing and Recruiting:** 2.0%
- **Consumer Goods:** 1.7%
- **Apparel & Fashion:** 1.7%
- **Consulting:** 1.7%
- **Other:** 43.5%

---
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- [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) — 4.2/5 stars (351 reviews)
- [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) — 4.0/5 stars (906 reviews)
- [Odoo Accounting](https://www.g2.com/products/odoo-accounting/reviews) — 4.3/5 stars (77 reviews)

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## Top Discussions

### FreshBooks

- Title: [Does FreshBooks support recurring billing?](https://www.g2.com/discussions/does-freshbooks-support-recurring-billing) — 3 comments, 1 upvote *(includes official response)*
  > **Top comment:** "The FreshBooks employee time tracking feature allows employees to log and track time easily to their own time sheet. Account administrators get the final say..."
- Title: [What is the best way to manage deposits against future work as a consultant?](https://www.g2.com/discussions/25036-what-is-the-best-way-to-manage-deposits-against-future-work-as-a-consultant) — 2 comments, 1 upvote
  > **Top comment:** "Hi Mark,

You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment...."
- Title: [How do you like using Freshbooks](https://www.g2.com/discussions/24969-how-do-you-like-using-freshbooks) — 2 comments, 1 upvote
  > **Top comment:** "Hi Rodney,

We have used Freshbooks since 2013, and are in no way affiliated with them.

For the most part, our experience overall has been positive,..."
- Title: [What is FreshBooks?](https://www.g2.com/discussions/what-is-freshbooks) — 1 comment
  > **Top comment:** "Freshbooks is an online accounting system for service based businesses and is especially useful for creating invoices and tracking expenses. "
- Title: [What is FreshBooks used for?](https://www.g2.com/discussions/what-is-freshbooks-used-for) — 1 comment, 1 upvote
  > **Top comment:** " "What is FreshBooks used for" is easily answered when you Google - the description that is posted there: The best cloud based small business accounting..."

### Zoho Books

- Title: [What is Zoho Books used for?](https://www.g2.com/discussions/zoho-books-what-is-zoho-books-used-for) — 4 comments
  > **Top comment:** "Online Accounting and Books"
- Title: [Is Zoho Books free?](https://www.g2.com/discussions/is-zoho-books-free) — 2 comments
  > **Top comment:** "They have a free plan with different customer and revenue restrictions."
- Title: [Are Zoho Books good?](https://www.g2.com/discussions/are-zoho-books-good) — 2 comments, 1 upvote
  > **Top comment:** "They are certainly amongst the top-tier !! They stand out in many ways. Very attractive and intuitive UI (web as native desktop and mobile), very stable..."
- Title: [What is Zoho Books used for?](https://www.g2.com/discussions/what-is-zoho-books-used-for) — 2 comments
  > **Top comment:** "Accounting purposes."
- Title: [How to use Zoho books dashboard effectively??](https://www.g2.com/discussions/how-to-use-zoho-books-dashboard-effectively) — 1 comment, 1 upvote
  > **Top comment:** "Understand the bar diagram of monthly income and expenses to analyse the company performance monthly "

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/freshbooks-vs-zoho-books)