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At a Glance
Market Segments
Small-Business (86.7% of reviews)
Small-Business (78.8% of reviews)
Entry-Level Pricing
Starting at $6.30 Per Month
No pricing available
FreshBooks
Star Rating
(947)4.5 out of 5
Market Segments
Small-Business (86.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $6.30 Per Month
Free Trial is available
Browse all 4 pricing plansZipBooks
Star Rating
(86)4.7 out of 5
Market Segments
Small-Business (78.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ZipBooksSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that FreshBooks excels in "Invoice Customization," allowing for a high degree of personalization, which is particularly beneficial for small businesses looking to maintain brand consistency. In contrast, ZipBooks offers solid customization options but lacks some of the advanced features that FreshBooks provides.
- Reviewers mention that FreshBooks has a more user-friendly interface, reflected in its higher "Ease of Use" score of 9.2 compared to ZipBooks' 9.5. However, users on G2 appreciate ZipBooks for its intuitive design, making it easy for new users to navigate quickly.
- G2 users highlight FreshBooks' superior "Quality of Support," with a score of 9.2, indicating that users feel well-supported when issues arise. Conversely, while ZipBooks has a commendable support rating of 9.4, some users report longer response times during peak periods.
- Reviewers say that FreshBooks shines in "Expense Reports" with features like "Digital Receipt Management," which simplifies tracking expenses. ZipBooks, while offering similar features, does not have the same level of automation, leading to a more manual process for users.
- Users report that FreshBooks' "Recurring Billing" feature is robust and easy to set up, making it ideal for businesses with subscription models. In comparison, ZipBooks' recurring billing capabilities are functional but not as comprehensive, which may be a drawback for users with more complex billing needs.
- Reviewers mention that FreshBooks provides better "Mobile User Support," with features like "Mobile Payments" and "Receipt Capture" that enhance on-the-go functionality. ZipBooks, while offering mobile capabilities, does not match the seamless experience that FreshBooks delivers in this area.
Pricing
Entry-Level Pricing
FreshBooks
Lite
Starting at $6.30
Per Month
For professionals with basic needs
- Send unlimited invoices to up to 5 clients
- Track unlimited expenses
- Send unlimited estimates
ZipBooks
No pricing availableFree Trial
FreshBooks
Free Trial is available
ZipBooks
Free Trial is available
Ratings
Meets Requirements
8.8
761
9.1
76
Ease of Use
9.2
849
9.5
76
Ease of Setup
9.2
462
9.5
34
Ease of Admin
9.2
335
9.5
34
Quality of Support
9.2
710
9.4
71
Has the product been a good partner in doing business?
9.2
330
9.3
32
Product Direction (% positive)
8.7
758
9.6
78
Features by Category
Expense Reports
8.6
106
Not enough data
8.0
100
Not enough data
7.6
99
Not enough data
8.1
98
Not enough data
7.1
80
Not enough data
7.2
87
Not enough data
7.9
89
Not enough data
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
6.8
79
Not enough data
6.5
76
Not enough data
6.1
71
Not enough data
6.5
72
Not enough data
Client Invoicing
9.0
135
Not enough data
8.5
118
Not enough data
8.2
124
Not enough data
Mobile
8.2
84
Not enough data
6.9
81
Not enough data
5.6
73
Not enough data
Platform
6.2
63
Not enough data
6.3
66
Not enough data
Administration
7.0
63
Not enough data
Administration
7.2
105
Not enough data
7.8
106
Not enough data
7.6
113
Not enough data
7.2
103
Not enough data
7.9
111
Not enough data
Platform
8.3
127
Not enough data
7.2
97
Not enough data
7.0
94
Not enough data
9.0
126
Not enough data
8.3
115
Not enough data
7.0
99
Not enough data
General Ledger
8.1
233
|
Verified
Not enough data
7.8
228
|
Verified
Not enough data
8.1
224
|
Verified
Not enough data
Accounts Receivable
8.7
398
|
Verified
Not enough data
8.5
307
|
Verified
Not enough data
8.2
274
|
Verified
Not enough data
Accounts Payable
8.2
271
|
Verified
Not enough data
8.7
326
|
Verified
Not enough data
7.6
142
Not enough data
Other Functionality
7.1
125
Not enough data
Feature Not Available
Not enough data
7.5
156
|
Verified
Not enough data
7.0
128
Not enough data
7.2
132
Not enough data
7.5
143
Not enough data
7.6
154
Not enough data
8.6
314
|
Verified
Not enough data
Reporting & Analytics
8.7
361
|
Verified
Not enough data
8.1
200
Not enough data
7.6
191
|
Verified
Not enough data
8.8
386
|
Verified
Not enough data
Platform
7.9
164
Not enough data
7.6
150
Not enough data
8.4
287
|
Verified
Not enough data
7.4
137
Not enough data
9.1
379
|
Verified
Not enough data
8.3
153
Not enough data
Integration
8.2
270
|
Verified
Not enough data
8.0
194
|
Verified
Not enough data
7.6
216
Not enough data
Cash Flow
8.3
201
|
Verified
Not enough data
8.8
288
|
Verified
Not enough data
8.4
244
|
Verified
Not enough data
Budgeting & Forecasting
7.6
191
|
Verified
Not enough data
8.1
165
|
Verified
Not enough data
7.6
136
|
Verified
Not enough data
8.2
203
|
Verified
Not enough data
Revenue
8.4
227
|
Verified
Not enough data
7.8
169
|
Verified
Not enough data
8.0
163
Not enough data
Payroll
7.8
112
|
Verified
Not enough data
7.4
105
|
Verified
Not enough data
7.7
114
|
Verified
Not enough data
8.2
124
|
Verified
Not enough data
AI
7.6
38
Not enough data
7.5
35
Not enough data
7.8
35
Not enough data
7.5
36
Not enough data
7.4
35
Not enough data
7.0
38
Not enough data
7.3
45
Not enough data
7.6
39
Not enough data
7.0
42
Not enough data
7.4
37
Not enough data
Mobile Applications - Accounting
9.1
11
Not enough data
8.9
11
Not enough data
8.7
10
Not enough data
7.8
10
Not enough data
8.5
12
Not enough data
8.3
12
Not enough data
Agentic AI - Accounting
Not enough data
Not enough data
Employee Self Service
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
8.6
15
Not enough data
Feature Not Available
Not enough data
9.3
16
Not enough data
8.3
11
Not enough data
Feature Not Available
Not enough data
7.6
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Taxes
8.0
17
Not enough data
7.7
14
Not enough data
7.9
14
Not enough data
Integration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
13
Not enough data
Feature Not Available
Not enough data
Platform
8.1
14
Not enough data
8.7
15
Not enough data
8.7
13
Not enough data
8.6
14
Not enough data
Payment Processing
8.3
80
Not enough data
8.5
87
Not enough data
8.2
79
Not enough data
7.3
67
Not enough data
Administration
8.3
84
Not enough data
6.8
68
Not enough data
6.6
84
Not enough data
7.0
64
Not enough data
7.1
66
Not enough data
6.8
67
Not enough data
7.0
67
Not enough data
Payment Options
7.3
64
Not enough data
8.4
75
Not enough data
Security
7.4
62
Not enough data
Platform
7.6
67
Not enough data
7.1
64
Not enough data
Bill Generation
8.4
143
Not enough data
8.6
146
Not enough data
8.3
134
Not enough data
Bill Processing
7.6
128
Not enough data
7.8
124
Not enough data
8.3
127
Not enough data
Integration
7.9
131
Not enough data
8.4
133
Not enough data
7.1
102
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Time Tracking
8.8
71
Not enough data
8.9
76
Not enough data
8.9
77
Not enough data
Client Invoicing
9.0
135
Not enough data
8.5
118
Not enough data
8.2
124
Not enough data
Mobile Time Tracking
8.6
76
Not enough data
Administration
7.2
105
Not enough data
7.8
106
Not enough data
7.6
113
Not enough data
7.2
103
Not enough data
7.9
111
Not enough data
Platform
8.3
127
Not enough data
7.2
97
Not enough data
7.0
94
Not enough data
9.0
126
Not enough data
8.3
115
Not enough data
7.0
99
Not enough data
Categories
Categories
Shared Categories
FreshBooks and ZipBooks are categorized as Billing
Unique Categories
FreshBooks is categorized as Time Tracking, Expense Management, Payroll, Accounting, and Payment Processing
ZipBooks has no unique categories
Reviews
Reviewers' Company Size
FreshBooks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ZipBooks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
17.2%
Information Technology and Services
6.5%
Graphic Design
4.6%
Accounting
4.6%
Consulting
4.0%
Other
63.2%
Information Technology and Services
16.5%
Marketing and Advertising
9.4%
Computer Software
7.1%
Design
5.9%
Management Consulting
4.7%
Other
56.5%
Discussions
Does FreshBooks support recurring billing?
3 Comments
PM
I'm a long-time user, and yes. Freshbooks does recurring billing flawlessly. Your client can also have their credit card information stored so they don't...Read more
How do you like using Freshbooks
2 Comments
ZB
Hi Rodney,
We have used Freshbooks since 2013, and are in no way affiliated with them.
For the most part, our experience overall has been positive,...Read more
What is the best way to manage deposits against future work as a consultant?
2 Comments
DL
Hi Mark,
You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment....Read more
ZipBooks has no more discussions with answers
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