Compare FreshBooks and WHMCS

At a Glance
FreshBooks
FreshBooks
Star Rating
(960)4.5 out of 5
Market Segments
Small-Business (86.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $2.30 Per Month
Free Trial is available
Browse all 4 pricing plans
WHMCS
WHMCS
Star Rating
(57)4.3 out of 5
Market Segments
Small-Business (94.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WHMCS
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that FreshBooks excels in user satisfaction, boasting a significantly higher overall score compared to WHMCS. Users appreciate its easy invoicing and the ability to manage time, projects, and expenses efficiently, making it a favorite among small businesses.
  • According to verified reviews, FreshBooks shines in its ease of use, with many users highlighting its intuitive design that allows even those without accounting knowledge to navigate the software effectively. In contrast, WHMCS, while functional, requires some time to get accustomed to its features.
  • Users say that FreshBooks offers a seamless onboarding experience, with a simple sign-up process and a dashboard that summarizes client statuses and pending payments. This contrasts with WHMCS, where some users find the initial setup more challenging, despite its comprehensive features for web hosting management.
  • Reviewers mention that FreshBooks provides excellent customer support, which is a crucial factor for many users. They appreciate the quick responses and helpful guidance, while WHMCS users have noted that support could be improved, particularly for those new to the platform.
  • According to recent feedback, FreshBooks is praised for its ability to simplify billing processes, allowing users to create and edit invoices effortlessly. WHMCS, on the other hand, is recognized for its robust features tailored for web hosting companies, but some users feel it can be overwhelming due to its extensive options.
  • G2 reviewers highlight that while WHMCS has strong capabilities in areas like digital billing and management for web hosting, FreshBooks outperforms it in overall user experience and satisfaction, making it a more appealing choice for small businesses looking for straightforward accounting solutions.
Pricing
Entry-Level Pricing
FreshBooks
Lite
Starting at $2.30
Per Month
Browse all 4 pricing plans
WHMCS
No pricing available
Free Trial
FreshBooks
Free Trial is available
WHMCS
No trial information available
Ratings
Meets Requirements
8.8
764
9.0
32
Ease of Use
9.1
862
8.6
32
Ease of Setup
9.2
465
7.9
26
Ease of Admin
9.2
336
8.7
25
Quality of Support
9.2
713
8.5
32
Has the product been a good partner in doing business?
9.2
331
8.7
23
Product Direction (% positive)
8.7
761
6.8
33
Features by Category
7.4
150
Not enough data
Expense Reports
8.6
106
Not enough data
8.0
100
Not enough data
7.6
99
Not enough data
8.1
98
Not enough data
7.1
80
Not enough data
7.2
87
Not enough data
7.9
90
Not enough data
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
6.8
79
Not enough data
6.5
76
Not enough data
6.1
71
Not enough data
6.5
72
Not enough data
Client Invoicing
9.0
136
Not enough data
8.4
119
Not enough data
8.2
124
Not enough data
Mobile
8.2
84
Not enough data
6.9
81
Not enough data
5.6
73
Not enough data
Platform
6.2
63
Not enough data
6.3
66
Not enough data
Administration
7.0
63
Not enough data
Administration
7.2
105
Not enough data
7.8
106
Not enough data
7.6
113
Not enough data
7.2
103
Not enough data
7.9
111
Not enough data
Platform
8.3
128
Not enough data
7.2
97
Not enough data
7.0
94
Not enough data
9.0
126
Not enough data
8.3
115
Not enough data
7.0
99
Not enough data
7.9
441
Not enough data
General Ledger
8.1
233
|
Verified
Not enough data
7.8
228
|
Verified
Not enough data
8.1
224
|
Verified
Not enough data
Accounts Receivable
8.7
398
|
Verified
Not enough data
8.5
307
|
Verified
Not enough data
8.2
274
|
Verified
Not enough data
Accounts Payable
8.2
271
|
Verified
Not enough data
8.7
327
|
Verified
Not enough data
7.6
142
Not enough data
Other Functionality
7.1
125
Not enough data
Feature Not Available
Not enough data
7.5
156
|
Verified
Not enough data
7.0
128
Not enough data
7.2
132
Not enough data
7.5
143
Not enough data
7.6
154
Not enough data
8.6
315
|
Verified
Not enough data
Reporting & Analytics
8.7
361
|
Verified
Not enough data
8.1
200
Not enough data
7.6
191
|
Verified
Not enough data
8.8
386
|
Verified
Not enough data
Platform
7.9
164
Not enough data
7.6
150
Not enough data
8.4
287
|
Verified
Not enough data
7.4
137
Not enough data
9.1
379
|
Verified
Not enough data
8.3
153
Not enough data
Integration
8.2
270
|
Verified
Not enough data
8.0
194
|
Verified
Not enough data
7.6
216
Not enough data
Cash Flow
8.3
201
|
Verified
Not enough data
8.8
288
|
Verified
Not enough data
8.4
244
|
Verified
Not enough data
Budgeting & Forecasting
7.6
191
|
Verified
Not enough data
8.1
165
|
Verified
Not enough data
7.6
136
|
Verified
Not enough data
8.2
203
|
Verified
Not enough data
Revenue
8.4
227
|
Verified
Not enough data
7.8
169
|
Verified
Not enough data
8.0
163
Not enough data
Payroll
7.8
112
|
Verified
Not enough data
7.4
105
|
Verified
Not enough data
7.7
114
|
Verified
Not enough data
8.2
124
|
Verified
Not enough data
AI
7.6
38
Not enough data
7.5
35
Not enough data
7.8
35
Not enough data
7.5
36
Not enough data
7.4
35
Not enough data
7.0
38
Not enough data
7.3
45
Not enough data
7.6
39
Not enough data
7.0
42
Not enough data
7.4
37
Not enough data
Mobile Applications - Accounting
9.1
11
Not enough data
8.9
11
Not enough data
8.8
11
Not enough data
7.8
10
Not enough data
8.5
12
Not enough data
8.3
12
Not enough data
Agentic AI - Accounting
Not enough data
Not enough data
8.3
17
Not enough data
Employee Self Service
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
8.6
15
Not enough data
Feature Not Available
Not enough data
9.3
16
Not enough data
8.3
11
Not enough data
Feature Not Available
Not enough data
7.6
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Taxes
8.0
17
Not enough data
7.7
14
Not enough data
7.9
14
Not enough data
Integration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
13
Not enough data
Feature Not Available
Not enough data
Platform
8.1
14
Not enough data
8.7
15
Not enough data
8.7
13
Not enough data
8.6
14
Not enough data
7.5
100
Not enough data
Payment Processing
8.3
80
Not enough data
8.5
87
Not enough data
8.2
79
Not enough data
7.3
67
Not enough data
Administration
8.3
84
Not enough data
6.8
68
Not enough data
6.6
84
Not enough data
7.0
64
Not enough data
7.1
66
Not enough data
6.8
67
Not enough data
7.0
67
Not enough data
Payment Options
7.3
64
Not enough data
8.4
75
Not enough data
Security
7.4
62
Not enough data
Platform
7.6
67
Not enough data
7.1
64
Not enough data
Bill Generation
8.4
143
8.2
16
8.6
146
9.2
18
8.3
134
9.2
18
Bill Processing
7.6
128
9.1
13
7.8
124
8.8
16
8.3
127
9.0
17
Integration
7.9
131
6.3
12
8.4
133
8.7
15
7.1
102
8.2
11
Agentic AI - Billing
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Free Resources
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounting & FinanceHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
8.1
145
Not enough data
Time Tracking
8.8
71
Not enough data
8.9
76
Not enough data
8.9
77
Not enough data
Client Invoicing
9.0
136
Not enough data
8.4
119
Not enough data
8.2
124
Not enough data
Mobile Time Tracking
8.6
76
Not enough data
Administration
7.2
105
Not enough data
7.8
106
Not enough data
7.6
113
Not enough data
7.2
103
Not enough data
7.9
111
Not enough data
Platform
8.3
128
Not enough data
7.2
97
Not enough data
7.0
94
Not enough data
9.0
126
Not enough data
8.3
115
Not enough data
7.0
99
Not enough data
Categories
Categories
Shared Categories
FreshBooks
FreshBooks
WHMCS
WHMCS
FreshBooks and WHMCS are categorized as Billing
Unique Categories
WHMCS
WHMCS is categorized as Shared Hosting and Reseller Hosting
Reviews
Reviewers' Company Size
FreshBooks
FreshBooks
Small-Business(50 or fewer emp.)
86.7%
Mid-Market(51-1000 emp.)
8.6%
Enterprise(> 1000 emp.)
4.7%
WHMCS
WHMCS
Small-Business(50 or fewer emp.)
94.3%
Mid-Market(51-1000 emp.)
5.7%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
FreshBooks
FreshBooks
Marketing and Advertising
17.2%
Information Technology and Services
6.4%
Graphic Design
4.6%
Accounting
4.6%
Computer Software
4.1%
Other
63.1%
WHMCS
WHMCS
Computer Software
35.8%
Information Technology and Services
20.8%
Internet
9.4%
Computer Networking
7.5%
Computer & Network Security
7.5%
Other
18.9%
Alternatives
FreshBooks
FreshBooks Alternatives
QuickBooks Desktop Pro
Desktop Pro
Add QuickBooks Desktop Pro
Xero
Xero
Add Xero
NetSuite
NetSuite
Add NetSuite
Wave
Wave
Add Wave
WHMCS
WHMCS Alternatives
NetSuite
NetSuite
Add NetSuite
Zoho Invoice
Zoho Invoice
Add Zoho Invoice
QuickBooks Desktop Pro
Desktop Pro
Add QuickBooks Desktop Pro
BILL AP/AR
BILL AP/AR
Add BILL AP/AR
Discussions
FreshBooks
FreshBooks Discussions
Does FreshBooks support recurring billing?
3 Comments
Pat M.
PM
I'm a long-time user, and yes. Freshbooks does recurring billing flawlessly. Your client can also have their credit card information stored so they don't...Read more
How do you like using Freshbooks
2 Comments
Zack B.
ZB
Hi Rodney, We have used Freshbooks since 2013, and are in no way affiliated with them. For the most part, our experience overall has been positive,...Read more
What is the best way to manage deposits against future work as a consultant?
2 Comments
DL
Hi Mark, You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment....Read more
WHMCS
WHMCS Discussions
Who uses WHMCS?
1 Comment
zabihullah D.
ZD
The company which I am working with.Read more
Monty the Mongoose crying
WHMCS has no more discussions with answers