# FreshBooks vs Vertex Comparison

| | FreshBooks | Vertex | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 979 | 466 | 
| **Largest Market Segment** | Small-Business (86.3% of reviews) | Enterprise (56.4% of reviews) | 
| **Entry Level Price** | Starting at $2.30 Per Month | No pricing available | 

---
## Top Pros & Cons

### FreshBooks

Pros:
- Ease of Use (208 reviews)
- Customer Support (113 reviews)

Cons:
- Invoicing Issues (40 reviews)
- Limited Features (34 reviews)

### Vertex

Pros:
- Ease of Use (39 reviews)
- Customer Support (29 reviews)

Cons:
- Improvement Needed (45 reviews)
- Complex Interface (29 reviews)

---
## Ratings Comparison
| Rating | FreshBooks | Vertex | 
|---|---|---|
  | **Meets Requirements** | 8.8 (776 reviews) | 8.3 (141 reviews) | 
  | **Ease of Use** | 9.1 (881 reviews) | 8.1 (362 reviews) | 
  | **Ease of Setup** | 9.2 (476 reviews) | 7.7 (292 reviews) | 
  | **Ease of Admin** | 9.2 (337 reviews) | 8.4 (80 reviews) | 
  | **Quality of Support** | 9.2 (723 reviews) | 7.7 (138 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (332 reviews) | 8.2 (105 reviews) | 
  | **Product Direction (% positive)** | 8.7 (770 reviews) | 7.9 (138 reviews) | 

---
## Pricing

### FreshBooks

#### Entry-Level Pricing

Plan: Lite

Price: Starting at $2.30 Per Month

Description: For professionals with basic needs

Key Features:
- Send unlimited invoices to up to 5 clients
- Track unlimited expenses
- Send unlimited estimates

[Browse all 4 editions](https://www.g2.com/products/freshbooks/pricing)

#### Free Trial

Yes

### Vertex

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Expense Management

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | 7.4/10 | 151 |
| **Vertex** | N/A | N/A |

#### Expense Reports

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Ease of Creating Expense Reports** | 8.6 (106 reviews) | Not enough data | 
| **Bank / Credit Card Integration** | 8.0 (100 reviews) | Not enough data | 
| **Smart Categorization** | 7.6 (100 reviews) | Not enough data | 
| **Digital Receipt Management** | 8.1 (98 reviews) | Not enough data | 
| **Employee Reimbursement** | 7.1 (80 reviews) | Not enough data | 
| **Currency Conversions** | 7.2 (87 reviews) | Not enough data | 
| **Credit Card Integration** | 7.9 (91 reviews) | Not enough data | 

#### Agentic AI - Expense Management

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

#### Travel Management

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Ease of Booking** | 6.8 (79 reviews) | Not enough data | 
| **Itinerary Management** | 6.5 (76 reviews) | Not enough data | 
| **Trip Notifications** | 6.1 (71 reviews) | Not enough data | 
| **Advanced Integrations** | 6.5 (73 reviews) | Not enough data | 

#### Client Invoicing

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Invoice Creation and Delivery** | 9.0 (136 reviews) | Not enough data | 
| **Electronic Payments** | 8.4 (119 reviews) | Not enough data | 
| **Project Accounting / Revenue Recognition** | 8.2 (125 reviews) | Not enough data | 

#### Generative AI - Expense Management

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Image-to-Text** | Not enough data | Not enough data | 
| **Text Generation** | Not enough data | Not enough data | 
| **Text Summarization** | Not enough data | Not enough data | 

#### Mobile

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Receipt Capture** | 8.2 (84 reviews) | Not enough data | 
| **Mileage Tracking** | 6.9 (81 reviews) | Not enough data | 
| **Travel Itinerary and Flight Status Updates** | 5.6 (73 reviews) | Not enough data | 

#### Platform

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Embedded AI / Machine Learning** | 6.2 (63 reviews) | Not enough data | 
| **Complex Approval Workflow** | 6.3 (66 reviews) | Not enough data | 

#### Administration

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **PCI Regulation Compliant** | 7.0 (63 reviews) | Not enough data | 

#### Administration

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Business Tool Integration** | 7.2 (105 reviews) | Not enough data | 
| **Workflow** | 7.8 (107 reviews) | Not enough data | 
| **Automated Reminders** | 7.6 (113 reviews) | Not enough data | 
| **Policy Compliance Management** | 7.2 (103 reviews) | Not enough data | 
| **User, Role, and Access Management** | 7.9 (111 reviews) | Not enough data | 

#### Platform

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Reporting** | 8.3 (129 reviews) | Not enough data | 
| **APIs / Integration** | 7.2 (97 reviews) | Not enough data | 
| **Internationalization** | 7.0 (94 reviews) | Not enough data | 
| **Performance and Reliability** | 9.0 (126 reviews) | Not enough data | 
| **Mobile User Support** | 8.3 (115 reviews) | Not enough data | 
| **Offline** | 7.0 (99 reviews) | Not enough data | 

### Accounting

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | 8.0/10 | 453 |
| **Vertex** | N/A | N/A |

#### General Ledger

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Journal Entries** | 8.1 (234 reviews) ✓ Verified | Not enough data | 
| **Tags / Dimensions** | 7.8 (228 reviews) ✓ Verified | Not enough data | 
| **Audit Trail** | 8.1 (224 reviews) ✓ Verified | Not enough data | 

#### Accounts Receivable

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Invoice Customization** | 8.7 (398 reviews) ✓ Verified | Not enough data | 
| **AR Automation** | 8.5 (312 reviews) ✓ Verified | Not enough data | 
| **Collections Automation** | 8.2 (275 reviews) ✓ Verified | Not enough data | 

#### Accounts Payable

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **AP Automation** | 8.2 (271 reviews) ✓ Verified | Not enough data | 
| **Payment Processing** | 8.7 (328 reviews) ✓ Verified | Not enough data | 
| **Purchase Orders** | 7.6 (142 reviews) | Not enough data | 

#### Other Functionality

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Inventory Tracking / Ordering** | 7.2 (126 reviews) | Not enough data | 
| **Inventory Pricing and Costing** | Feature Not Available | Not enough data | 
| **Inventory Reporting** | 7.5 (158 reviews) ✓ Verified | Not enough data | 
| **Multi-Entity / Consolidation** | 7.0 (128 reviews) | Not enough data | 
| **Recognition Rules** | 7.2 (132 reviews) | Not enough data | 
| **Reconciliations** | 7.5 (144 reviews) | Not enough data | 
| **Payroll** | 7.6 (155 reviews) | Not enough data | 
| **Time and Expense** | 8.6 (321 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Financial Statements** | 8.7 (367 reviews) ✓ Verified | Not enough data | 
| **Custom Reporting** | 8.1 (202 reviews) | Not enough data | 
| **Budgeting / Forecasting** | 7.6 (191 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.8 (387 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Customization** | 7.9 (165 reviews) | Not enough data | 
| **Workflow Capability** | 7.6 (152 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.4 (289 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 7.4 (137 reviews) | Not enough data | 
| **Performance and Reliability** | 9.0 (380 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.3 (153 reviews) | Not enough data | 

#### Integration

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Data Import and Export Tools** | 8.2 (271 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.0 (194 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 7.6 (217 reviews) | Not enough data | 

#### Cash Flow

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Track Cash Flow** | 8.3 (203 reviews) ✓ Verified | Not enough data | 
| **Income and Expenses** | 8.8 (288 reviews) ✓ Verified | Not enough data | 
| **File Exports** | 8.4 (244 reviews) ✓ Verified | Not enough data | 

#### Budgeting & Forecasting

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Budgeting / Forecasting** | 7.6 (191 reviews) ✓ Verified | Not enough data | 
| **Data Import** | 8.1 (166 reviews) ✓ Verified | Not enough data | 
| **Versioning** | 7.6 (136 reviews) ✓ Verified | Not enough data | 
| **Historical Data** | 8.2 (203 reviews) ✓ Verified | Not enough data | 

#### Revenue

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Revenue Types** | 8.4 (228 reviews) ✓ Verified | Not enough data | 
| **Revenue Allocation** | 7.8 (169 reviews) ✓ Verified | Not enough data | 
| **Scheduling** | 8.0 (163 reviews) | Not enough data | 

#### Payroll

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Direct Deposit** | 7.8 (112 reviews) ✓ Verified | Not enough data | 
| **Check/W-2 Printing** | 7.4 (105 reviews) ✓ Verified | Not enough data | 
| **Tax Calculation** | 7.7 (114 reviews) ✓ Verified | Not enough data | 
| **Reporting and Dashboards** | 8.2 (124 reviews) ✓ Verified | Not enough data | 

#### AI

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Data Extraction** | 7.6 (38 reviews) | Not enough data | 
| **Invoice Processing** | 7.5 (35 reviews) | Not enough data | 
| **Expense Management** | 7.8 (35 reviews) | Not enough data | 
| **Fraud Detection** | 7.5 (36 reviews) | Not enough data | 
| **Tax Compliance** | 7.4 (35 reviews) | Not enough data | 
| **Support Chatbots** | 7.0 (38 reviews) | Not enough data | 
| **Bank Reconciliations** | 7.3 (45 reviews) | Not enough data | 
| **Report Generation** | 7.6 (39 reviews) | Not enough data | 
| **Customizable Alerts** | 7.0 (42 reviews) | Not enough data | 
| **Predictive Analytics** | 7.4 (37 reviews) | Not enough data | 

#### Mobile Applications - Accounting

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Cloud Integration** | 9.2 (12 reviews) | Not enough data | 
| **Notifications** | 8.9 (11 reviews) | Not enough data | 
| **UI** | 9.0 (13 reviews) | Not enough data | 
| **Offline** | 7.8 (10 reviews) | Not enough data | 
| **Expense Tracking** | 8.5 (12 reviews) | Not enough data | 
| **Invoice Management** | 8.6 (15 reviews) | Not enough data | 

#### Agentic AI - Accounting

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | 8.3/10 | 17 |
| **Vertex** | N/A | N/A |

#### Employee Self Service

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Web Portal** | Feature Not Available | Not enough data | 
| **Benefits Manager** | Feature Not Available | Not enough data | 
| **Mobile** | Feature Not Available | Not enough data | 

#### Administration

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Payroll Entry** | 8.6 (15 reviews) | Not enough data | 
| **Time Off Accrual** | Feature Not Available | Not enough data | 
| **Direct Deposit** | 9.3 (16 reviews) | Not enough data | 
| **Expense Reimbursement** | 8.3 (11 reviews) | Not enough data | 
| **Pre-tax Deductions** | Feature Not Available | Not enough data | 
| **Wage Garnishment** | 7.6 (14 reviews) | Not enough data | 
| **Approvals** | Feature Not Available | Not enough data | 
| **Check/W-2 Printing** | Feature Not Available | Not enough data | 
| **Check/W-2 Delivery** | Feature Not Available | Not enough data | 

#### Taxes

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Tax Calculation** | 8.0 (17 reviews) | Not enough data | 
| **Tax Filing** | 7.7 (14 reviews) | Not enough data | 
| **Automatic Tax Payment** | 7.9 (14 reviews) | Not enough data | 

#### Integration

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **API / Integration** | Feature Not Available | Not enough data | 
| **Time Tracking Integration** | Feature Not Available | Not enough data | 
| **Accounting Integration** | 7.9 (13 reviews) | Not enough data | 
| **Core HR Integration** | Feature Not Available | Not enough data | 

#### Platform

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Reporting and Dashboards** | 8.1 (14 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.7 (15 reviews) | Not enough data | 
| **Performance and Reliability** | 8.7 (13 reviews) | Not enough data | 
| **Scalability** | 8.6 (14 reviews) | Not enough data | 

### Payment Processing

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | 7.5/10 | 100 |
| **Vertex** | N/A | N/A |

#### Payment Processing

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Encryption** | 8.3 (80 reviews) | Not enough data | 
| **Credit Card Processing** | 8.5 (87 reviews) | Not enough data | 
| **Mobile Payments** | 8.2 (79 reviews) | Not enough data | 
| **Digital Wallet Integration** | 7.3 (67 reviews) | Not enough data | 

#### Administration

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Reporting & Analytics** | 8.3 (84 reviews) | Not enough data | 
| **E-commerce Integration** | 6.8 (68 reviews) | Not enough data | 
| **Processing Fees** | 6.6 (84 reviews) | Not enough data | 
| **POS Integration** | 7.0 (64 reviews) | Not enough data | 
| **Omnichannel** | 7.1 (66 reviews) | Not enough data | 
| **Levels 1 & 2** | 6.8 (67 reviews) | Not enough data | 
| **Level 3** | 7.0 (67 reviews) | Not enough data | 

#### Payment Options

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Multi-Currency** | 7.3 (64 reviews) | Not enough data | 
| **Online payment portal** | 8.4 (75 reviews) | Not enough data | 

#### Security

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **POS Verification** | 7.4 (62 reviews) | Not enough data | 

#### Platform

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Accounting integration** | 7.6 (67 reviews) | Not enough data | 
| **E-commerce Integration** | 7.1 (64 reviews) | Not enough data | 

### Billing

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | 8.0/10 | 162 |
| **Vertex** | N/A | N/A |

#### Bill Generation

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Templates** | 8.4 (143 reviews) | Not enough data | 
| **Digital Billing** | 8.6 (146 reviews) | Not enough data | 
| **Recurring Billing** | 8.3 (134 reviews) | Not enough data | 

#### Bill Processing

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Consolidation** | 7.6 (128 reviews) | Not enough data | 
| **Batch Invoicing** | 7.8 (124 reviews) | Not enough data | 
| **Management** | 8.3 (127 reviews) | Not enough data | 

#### Integration

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Accounting** | 7.9 (131 reviews) | Not enough data | 
| **Payments** | 8.4 (133 reviews) | Not enough data | 
| **ERP** | 7.1 (103 reviews) | Not enough data | 

#### Agentic AI - Billing

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Sales Tax and VAT Compliance

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | N/A | N/A |
| **Vertex** | 8.0/10 | 41 |

#### Tracking

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Sales Tax** | Not enough data | 8.9 (37 reviews) | 
| **VAT** | Not enough data | 8.2 (22 reviews) | 
| **GST** | Not enough data | 7.7 (20 reviews) | 
| **Exemptions** | Not enough data | 8.3 (27 reviews) | 
| **Adjustments** | Not enough data | 7.7 (22 reviews) | 
| **Localization** | Not enough data | 8.0 (24 reviews) | 

#### Integrations

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Integrations** | Not enough data | 7.9 (30 reviews) | 

#### Remittance

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Returns** | Not enough data | 8.9 (29 reviews) | 
| **Notifications** | Not enough data | 8.2 (27 reviews) | 
| **Global/Cross Borders** | Not enough data | 7.4 (19 reviews) | 
| **Analytics** | Not enough data | 7.3 (21 reviews) | 

#### Agentic AI - Sales Tax and VAT Compliance

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Corporate Tax

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | N/A | N/A |
| **Vertex** | 7.0/10 | 6 |

#### Tax Planning

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Strategies** | Not enough data | 6.3 (5 reviews) | 
| **Exemptions** | Not enough data | 5.7 (5 reviews) | 
| **Credits** | Not enough data | 6.7 (5 reviews) | 
| **Estimations** | Not enough data | 7.5 (6 reviews) | 

#### Tax Filing

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Calculations** | Not enough data | 7.2 (6 reviews) | 
| **Rules & Regulations** | Not enough data | 7.0 (5 reviews) | 
| **Reporting** | Not enough data | 7.8 (6 reviews) | 

#### Workflows

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Integrations** | Not enough data | 7.5 (6 reviews) | 
| **Importing** | Not enough data | 7.3 (5 reviews) | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | N/A | N/A |
| **Vertex** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | N/A | N/A |
| **Vertex** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | 8.1/10 | 146 |
| **Vertex** | N/A | N/A |

#### Time Tracking

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Ease of Completing Timesheets** | 8.8 (71 reviews) | Not enough data | 
| **Tracking Time to Project/Task** | 8.9 (76 reviews) | Not enough data | 
| **Billable Time Rate Management** | 8.9 (77 reviews) | Not enough data | 

#### Client Invoicing

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Invoice Creation and Delivery** | 9.0 (136 reviews) | Not enough data | 
| **Electronic Payments** | 8.4 (119 reviews) | Not enough data | 
| **Project Accounting / Revenue Recognition** | 8.2 (125 reviews) | Not enough data | 

#### Mobile Time Tracking

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Time Tracking** | 8.6 (77 reviews) | Not enough data | 

#### Administration

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Business Tool Integration** | 7.2 (105 reviews) | Not enough data | 
| **Workflow** | 7.8 (107 reviews) | Not enough data | 
| **Automated Reminders** | 7.6 (113 reviews) | Not enough data | 
| **Policy Compliance Management** | 7.2 (103 reviews) | Not enough data | 
| **User, Role, and Access Management** | 7.9 (111 reviews) | Not enough data | 

#### Platform

| Feature | FreshBooks | Vertex | 
|---|---|---|
| **Reporting** | 8.3 (129 reviews) | Not enough data | 
| **APIs / Integration** | 7.2 (97 reviews) | Not enough data | 
| **Internationalization** | 7.0 (94 reviews) | Not enough data | 
| **Performance and Reliability** | 9.0 (126 reviews) | Not enough data | 
| **Mobile User Support** | 8.3 (115 reviews) | Not enough data | 
| **Offline** | 7.0 (99 reviews) | Not enough data | 

---
## Categories

**Unique to FreshBooks (6):** [Time Tracking Software](https://www.g2.com/categories/time-tracking-software), [Expense Management Software](https://www.g2.com/categories/expense-management), [Payroll Software](https://www.g2.com/categories/payroll), [Billing Software](https://www.g2.com/categories/billing), [Accounting Software](https://www.g2.com/categories/accounting), [Payment Processing Software](https://www.g2.com/categories/payment-processing)

**Unique to Vertex (3):** [Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance), [Corporate Tax Software](https://www.g2.com/categories/corporate-tax), [SAP Store Software](https://www.g2.com/categories/sap-store)


---
## Reviewer Demographics

### By Company Size

| Segment | FreshBooks | Vertex | 
|---|---|---|
| **Small-Business** | 86.3% | 19.3% | 
| **Mid-Market** | 9.0% | 24.3% | 
| **Enterprise** | 4.6% | 56.4% | 

### By Industry

#### FreshBooks

- **Marketing and Advertising:** 17.1%
- **Information Technology and Services:** 6.4%
- **Accounting:** 4.9%
- **Graphic Design:** 4.6%
- **Computer Software:** 4.2%
- **Consulting:** 4.0%
- **Design:** 3.8%
- **Management Consulting:** 3.7%
- **Internet:** 3.5%
- **Construction:** 3.3%
- **Other:** 44.6%

#### Vertex

- **Retail:** 15.4%
- **Manufacturing:** 9.9%
- **Accounting:** 7.9%
- **Information Technology and Services:** 4.8%
- **Financial Services:** 4.6%
- **Computer Software:** 4.0%
- **Consumer Goods:** 3.7%
- **Hospital & Health Care:** 3.5%
- **Oil & Energy:** 3.3%
- **Wholesale:** 3.1%
- **Other:** 39.6%

---
## Alternatives

### Alternatives to FreshBooks

- [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) — 4.3/5 stars (1766 reviews)
- [Xero](https://www.g2.com/products/xero/reviews) — 4.4/5 stars (1691 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4858 reviews)
- [Zoho Books](https://www.g2.com/products/zoho-books/reviews) — 4.4/5 stars (327 reviews)
- [Wave](https://www.g2.com/products/wave/reviews) — 4.3/5 stars (326 reviews)
- [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) — 4.4/5 stars (1808 reviews)
- [BigTime](https://www.g2.com/products/bigtime/reviews) — 4.5/5 stars (1737 reviews)
- [HoneyBook](https://www.g2.com/products/honeybook/reviews) — 4.5/5 stars (242 reviews)
- [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) — 4.3/5 stars (1058 reviews)
- [BQE CORE](https://www.g2.com/products/core-bqe-software-inc/reviews) — 4.3/5 stars (449 reviews)

### Alternatives to Vertex

- [Avalara](https://www.g2.com/products/avalara/reviews) — 4.0/5 stars (825 reviews)
- [TaxJar](https://www.g2.com/products/taxjar/reviews) — 4.7/5 stars (252 reviews)
- [Sovos](https://www.g2.com/products/sovos/reviews) — 4.2/5 stars (92 reviews)
- [ONESOURCE](https://www.g2.com/products/thomson-reuters-onesource/reviews) — 3.8/5 stars (30 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (378 reviews)
- [Anrok](https://www.g2.com/products/anrok/reviews) — 4.4/5 stars (288 reviews)
- [Paddle](https://www.g2.com/products/paddle/reviews) — 4.5/5 stars (239 reviews)
- [Zoho Books](https://www.g2.com/products/zoho-books/reviews) — 4.4/5 stars (327 reviews)
- [Intuit ProConnect Tax](https://www.g2.com/products/intuit-proconnect-tax/reviews) — 4.4/5 stars (276 reviews)
- [CCH® SureTax® Platform](https://www.g2.com/products/cch-suretax-platform/reviews) — 3.1/5 stars (12 reviews)

---
## Top Discussions

### FreshBooks

- Title: [Does FreshBooks support recurring billing?](https://www.g2.com/discussions/does-freshbooks-support-recurring-billing) — 3 comments, 1 upvote *(includes official response)*
  > **Top comment:** "The FreshBooks employee time tracking feature allows employees to log and track time easily to their own time sheet. Account administrators get the final say..."
- Title: [What is the best way to manage deposits against future work as a consultant?](https://www.g2.com/discussions/25036-what-is-the-best-way-to-manage-deposits-against-future-work-as-a-consultant) — 2 comments, 1 upvote
  > **Top comment:** "Hi Mark,

You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment...."
- Title: [How do you like using Freshbooks](https://www.g2.com/discussions/24969-how-do-you-like-using-freshbooks) — 2 comments, 1 upvote
  > **Top comment:** "Hi Rodney,

We have used Freshbooks since 2013, and are in no way affiliated with them.

For the most part, our experience overall has been positive,..."
- Title: [What is FreshBooks?](https://www.g2.com/discussions/what-is-freshbooks) — 1 comment
  > **Top comment:** "Freshbooks is an online accounting system for service based businesses and is especially useful for creating invoices and tracking expenses. "
- Title: [What is FreshBooks used for?](https://www.g2.com/discussions/what-is-freshbooks-used-for) — 1 comment, 1 upvote
  > **Top comment:** " "What is FreshBooks used for" is easily answered when you Google - the description that is posted there: The best cloud based small business accounting..."

### Vertex

- Title: [How often is O Series enhanced?](https://www.g2.com/discussions/how-often-is-o-series-enhanced) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Version 8.0 is the latest O Series release which became available in March 2017. Functionality is enhanced as part of major releases (like 8.0) and service..."
- Title: [Can O Series complete Returns?](https://www.g2.com/discussions/can-o-series-complete-returns) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "While O Series can generate reports that support the filing of Returns it provides specific functionality that supports the exporting of transaction detail..."
- Title: [When are O Series data updates made available?](https://www.g2.com/discussions/when-are-o-series-data-updates-made-available) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Vertex provides monthly updates to rates, rules, and jurisdictional information. For an On-Premise deployment, the updates are published onto the online..."
- Title: [How many clients are on O Series?](https://www.g2.com/discussions/how-many-clients-are-on-o-series) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Over 1,500 licenses of O Series have been sold to date encompassing U.S. sales and use tax, VAT, retail, leasing and hospitality solutions. These licenses..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/freshbooks-vs-vertex-inc-vertex)