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Compare FreshBooks and Payhawk 
At a Glance
Market Segments
Small-Business (86.7% of reviews)
Mid-Market (58.6% of reviews)
Entry-Level Pricing
Starting at $6.30 Per Month
Contact Us Per Month
FreshBooks
Star Rating
(959)4.5 out of 5
Market Segments
Small-Business (86.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $6.30 Per Month
Free Trial is available
Browse all 4 pricing plansPayhawk
Star Rating
(830)4.6 out of 5
Market Segments
Mid-Market (58.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Payhawk excels in overall user satisfaction, reflected in its higher G2 Score of 80.45 compared to FreshBooks' 67.94. Users appreciate how Payhawk centralizes expense management, making it easier to handle invoices and approvals all in one platform.
- Users say that FreshBooks shines in its user-friendly design, particularly for those without extensive accounting knowledge. Reviewers highlight its easy invoicing process and the intuitive dashboard that summarizes client statuses and pending payments, making it a great choice for small businesses.
- According to verified reviews, Payhawk's recent surge in user feedback, with 51 reviews in the last 90 days compared to FreshBooks' 3, indicates a growing satisfaction among its users. This suggests that Payhawk is actively improving and responding to user needs.
- Reviewers mention that FreshBooks offers a seamless setup experience, with many users praising the simple sign-up process and ease of creating invoices. This makes it particularly appealing for small businesses looking for quick implementation.
- G2 reviewers highlight that while both products provide quality support, FreshBooks stands out with its excellent customer service. Users have noted that the support team is responsive and helpful, which is crucial for businesses that may need assistance during setup or troubleshooting.
- Users report that Payhawk's advanced features, such as direct integration with Netsuite and robust card management, significantly reduce manual work and improve operational efficiency. This makes it a strong contender for mid-market companies looking for comprehensive expense management solutions.
Pricing
Entry-Level Pricing
FreshBooks
Lite
Starting at $6.30
Per Month
For professionals with basic needs
- Send unlimited invoices to up to 5 clients
- Track unlimited expenses
- Send unlimited estimates
Payhawk
Travel
Contact Us
Per Month
Book, pay, and manage compliant business travel anywhere in the world. Includes the Al Travel Agent
- Global hotel and flight booking with zero markup
- Custom travel policy
- Agentic memory for personal preferences
Free Trial
FreshBooks
Free Trial is available
Payhawk
No trial information availableRatings
Meets Requirements
8.8
765
8.9
732
Ease of Use
9.1
861
9.1
755
Ease of Setup
9.2
466
8.8
581
Ease of Admin
9.2
336
8.9
335
Quality of Support
9.2
714
9.2
593
Has the product been a good partner in doing business?
9.2
331
8.9
325
Product Direction (% positive)
8.7
762
9.3
735
Features by Category
Expense Reports
8.6
106
8.6
598
8.0
100
8.7
594
7.6
99
8.2
589
8.1
98
8.9
599
7.1
80
8.9
593
7.2
87
8.4
581
7.9
90
8.4
532
Agentic AI - Expense Management
Not enough data
7.8
64
Not enough data
7.8
63
Travel Management
6.8
79
7.8
529
6.5
76
7.3
487
6.1
71
7.5
60
6.5
72
7.5
504
Client Invoicing
9.0
136
Feature Not Available
8.4
119
Feature Not Available
8.2
124
Feature Not Available
Mobile
8.2
84
8.8
573
6.9
81
7.6
497
5.6
73
7.1
465
Platform
6.2
63
7.7
505
6.3
66
7.9
514
Administration
7.0
63
8.1
467
Administration
7.2
105
8.1
521
7.8
106
8.3
547
7.6
113
8.4
539
7.2
103
8.3
517
7.9
111
8.6
538
Platform
8.3
128
8.3
525
7.2
97
7.9
491
7.0
94
8.2
498
9.0
126
8.7
543
8.3
115
8.7
527
7.0
99
Feature Not Available
General Ledger
8.1
234
|
Verified
Not enough data
7.8
229
|
Verified
Not enough data
8.1
225
|
Verified
Not enough data
Accounts Receivable
8.7
399
|
Verified
Not enough data
8.5
308
|
Verified
Not enough data
8.2
275
|
Verified
Not enough data
Accounts Payable
8.3
272
|
Verified
Not enough data
8.7
328
|
Verified
Not enough data
7.6
143
Not enough data
Other Functionality
7.2
126
Not enough data
Feature Not Available
Not enough data
7.5
157
|
Verified
Not enough data
7.0
129
Not enough data
7.3
133
Not enough data
7.5
144
Not enough data
7.6
155
Not enough data
8.6
316
|
Verified
Not enough data
Reporting & Analytics
8.7
362
|
Verified
Not enough data
8.1
201
Not enough data
7.6
192
|
Verified
Not enough data
8.8
387
|
Verified
Not enough data
Platform
7.9
165
Not enough data
7.6
151
Not enough data
8.4
288
|
Verified
Not enough data
7.4
138
Not enough data
9.1
380
|
Verified
Not enough data
8.3
154
Not enough data
Integration
8.2
271
|
Verified
Not enough data
8.0
195
|
Verified
Not enough data
7.6
217
Not enough data
Cash Flow
8.3
202
|
Verified
Not enough data
8.8
289
|
Verified
Not enough data
8.4
245
|
Verified
Not enough data
Budgeting & Forecasting
7.6
192
|
Verified
Not enough data
8.1
166
|
Verified
Not enough data
7.6
137
|
Verified
Not enough data
8.2
204
|
Verified
Not enough data
Revenue
8.4
228
|
Verified
Not enough data
7.8
170
|
Verified
Not enough data
8.0
164
Not enough data
Payroll
7.8
113
|
Verified
Not enough data
7.4
106
|
Verified
Not enough data
7.7
115
|
Verified
Not enough data
8.2
125
|
Verified
Not enough data
AI
7.6
39
Not enough data
7.5
36
Not enough data
7.8
36
Not enough data
7.5
37
Not enough data
7.4
36
Not enough data
7.0
39
Not enough data
7.4
46
Not enough data
7.6
40
Not enough data
7.1
43
Not enough data
7.5
38
Not enough data
Mobile Applications - Accounting
9.0
12
Not enough data
8.9
12
Not enough data
8.8
12
Not enough data
7.9
11
Not enough data
8.3
13
Not enough data
8.2
13
Not enough data
Agentic AI - Accounting
Not enough data
Not enough data
Employee Self Service
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
8.6
15
Not enough data
Feature Not Available
Not enough data
9.3
16
Not enough data
8.3
11
Not enough data
Feature Not Available
Not enough data
7.6
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Taxes
8.0
17
Not enough data
7.7
14
Not enough data
7.9
14
Not enough data
Integration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
13
Not enough data
Feature Not Available
Not enough data
Platform
8.1
14
Not enough data
8.7
15
Not enough data
8.7
13
Not enough data
8.6
14
Not enough data
Setup
Not enough data
8.3
235
Not enough data
8.6
248
Not enough data
8.5
240
Performance
Not enough data
Feature Not Available
Not enough data
7.9
212
Not enough data
7.5
217
Not enough data
Feature Not Available
Payment Cards
Not enough data
7.9
40
Not enough data
8.9
216
Not enough data
8.7
222
Reporting
Not enough data
8.7
221
Not enough data
8.6
219
Not enough data
8.5
218
Not enough data
8.0
209
Payments
Not enough data
8.3
218
Not enough data
8.3
219
Not enough data
8.8
221
Not enough data
7.9
197
Fraud & Risk Management
Not enough data
8.4
216
Not enough data
8.6
206
Not enough data
8.9
216
Agentic AI - Spend Management
Not enough data
7.7
31
Invoice Management
Not enough data
9.0
71
Not enough data
7.7
66
Not enough data
8.6
69
Invoice Processing
Not enough data
8.5
65
Not enough data
8.6
68
Not enough data
8.8
71
Not enough data
8.3
66
Analytics
Not enough data
8.6
66
Not enough data
8.1
66
Not enough data
7.8
64
Integration
Not enough data
8.8
71
Not enough data
8.6
66
Not enough data
8.5
70
Risk
Not enough data
8.0
63
Not enough data
8.3
62
Not enough data
8.2
61
Recovery
Not enough data
8.3
62
Not enough data
8.3
63
Audit
Not enough data
8.2
62
Not enough data
8.3
60
Not enough data
7.9
59
Not enough data
8.5
60
Fraud
Not enough data
8.1
59
Not enough data
8.3
61
Not enough data
8.3
60
Agentic AI - AP Automation
Not enough data
8.2
13
Not enough data
7.9
13
Not enough data
7.9
13
Invoice Generation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Invoice Processing
Not enough data
8.6
254
Not enough data
8.1
230
Not enough data
8.1
233
Not enough data
8.3
248
Analytics
Not enough data
8.3
235
Not enough data
7.9
223
Not enough data
Feature Not Available
Not enough data
8.3
237
Integration
Not enough data
8.5
250
Not enough data
8.6
249
Not enough data
7.9
230
Not enough data
8.4
236
Agentic AI - Invoice Management
Not enough data
7.8
25
Not enough data
7.9
25
Not enough data
7.9
25
Payment Processing
8.3
80
Not enough data
8.5
87
Not enough data
8.2
79
Not enough data
7.3
67
Not enough data
Administration
8.3
84
Not enough data
6.8
68
Not enough data
6.6
84
Not enough data
7.0
64
Not enough data
7.1
66
Not enough data
6.8
67
Not enough data
7.0
67
Not enough data
Payment Options
7.3
64
Not enough data
8.4
75
Not enough data
Security
7.4
62
Not enough data
Platform
7.6
67
Not enough data
7.1
64
Not enough data
Bill Generation
8.4
143
Not enough data
8.6
146
Not enough data
8.3
134
Not enough data
Bill Processing
7.6
128
Not enough data
7.8
124
Not enough data
8.3
127
Not enough data
Integration
7.9
131
Not enough data
8.4
133
Not enough data
7.1
102
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Card Management
Not enough data
8.8
266
Not enough data
8.8
270
Not enough data
Feature Not Available
Not enough data
8.7
240
Not enough data
7.8
43
Not enough data
8.6
244
Controls
Not enough data
7.8
213
Not enough data
8.4
247
Not enough data
8.6
231
Not enough data
8.3
237
Not enough data
7.8
224
Not enough data
7.9
213
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Time Tracking
8.8
71
Not enough data
8.9
76
Not enough data
8.9
77
Not enough data
Client Invoicing
9.0
136
Feature Not Available
8.4
119
Feature Not Available
8.2
124
Feature Not Available
Mobile Time Tracking
8.6
76
Not enough data
Administration
7.2
105
8.1
521
7.8
106
8.3
547
7.6
113
8.4
539
7.2
103
8.3
517
7.9
111
8.6
538
Platform
8.3
128
8.3
525
7.2
97
7.9
491
7.0
94
8.2
498
9.0
126
8.7
543
8.3
115
8.7
527
7.0
99
Feature Not Available
Categories
Categories
Shared Categories
FreshBooks and Payhawk are categorized as Expense Management
Unique Categories
Payhawk is categorized as Spend Management, Invoice Management, Payment Card Issuance, and AP Automation
Reviews
Reviewers' Company Size
FreshBooks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Payhawk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
17.3%
Information Technology and Services
6.4%
Graphic Design
4.6%
Accounting
4.6%
Computer Software
4.1%
Other
63.0%
Computer Software
14.8%
Information Technology and Services
11.0%
Financial Services
6.6%
Accounting
6.3%
Marketing and Advertising
3.9%
Other
57.5%
Discussions
Does FreshBooks support recurring billing?
3 Comments
PM
I'm a long-time user, and yes. Freshbooks does recurring billing flawlessly. Your client can also have their credit card information stored so they don't...Read more
How do you like using Freshbooks
2 Comments
ZB
Hi Rodney,
We have used Freshbooks since 2013, and are in no way affiliated with them.
For the most part, our experience overall has been positive,...Read more
What is the best way to manage deposits against future work as a consultant?
2 Comments
DL
Hi Mark,
You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment....Read more
Payhawk incentivises gift card without any remarks - then G2 says 'not eligible'
2 Comments
Official Response from Payhawk
Hello Sebastian,
It appears that your G2 voucher has been marked as redeemed. If this isn’t correct or you need any assistance, please let us know. 🙌
Read more
Payhawk has no more discussions with answers
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