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Compare FreshBooks and Navan (Formerly TripActions) 
Featured Products
At a Glance
Market Segments
Small-Business (86.7% of reviews)
Mid-Market (60.9% of reviews)
Entry-Level Pricing
Starting at $6.30 Per Month
Free
FreshBooks
Star Rating
(958)4.5 out of 5
Market Segments
Small-Business (86.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $6.30 Per Month
Free Trial is available
Browse all 4 pricing plansNavan (Formerly TripActions)
Star Rating
(9,024)4.7 out of 5
Market Segments
Mid-Market (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Navan (Formerly TripActions) excels in user experience, particularly for booking travel. Users appreciate its intuitive interface and the quick responsiveness of support, making it easy to navigate through flight and hotel options for business trips.
- Users say FreshBooks is a great choice for small businesses, highlighting its simplicity and ease of use. Many find it particularly beneficial for managing invoices, with one user noting the "easy control and administration of the invoices," which is a significant advantage for non-accountants.
- Reviewers mention that Navan's integration of company policies into the booking process allows for a more flexible experience. This feature helps users manage exceptions effectively, making it less restrictive compared to previous systems they have used.
- According to verified reviews, FreshBooks users appreciate the quality of customer service, often describing it as "outstanding." This level of support can be crucial for small businesses that may not have dedicated accounting resources.
- G2 reviewers highlight that Navan offers a comprehensive travel management solution, with features like itinerary management and trip notifications that are rated highly. Users find these tools essential for keeping track of their travel plans efficiently.
- Users report that while FreshBooks is effective for expense management, it may not meet the needs of larger organizations as well as Navan does. The latter's advanced features and higher ratings in areas like employee reimbursement and digital receipt management make it a more robust option for mid-market companies.
Pricing
Entry-Level Pricing
FreshBooks
Lite
Starting at $6.30
Per Month
For professionals with basic needs
- Send unlimited invoices to up to 5 clients
- Track unlimited expenses
- Send unlimited estimates
Navan (Formerly TripActions)
Navan Business
Free
For companies up to 200 employees
- Global travel inventory and exclusive rates
- Unlimited policy and approval workflows
- Direct accounting integrations
Free Trial
FreshBooks
Free Trial is available
Navan (Formerly TripActions)
Free Trial is available
Ratings
Meets Requirements
8.8
764
9.4
7,257
Ease of Use
9.1
860
9.5
7,344
Ease of Setup
9.2
465
9.4
1,487
Ease of Admin
9.2
336
9.1
430
Quality of Support
9.2
713
9.3
5,946
Has the product been a good partner in doing business?
9.2
331
9.2
443
Product Direction (% positive)
8.7
761
8.9
6,894
Features by Category
Expense Reports
8.6
106
9.4
1905
|
Verified
8.0
100
9.4
1998
|
Verified
7.6
99
9.1
1814
|
Verified
8.1
98
9.5
2076
|
Verified
7.1
80
9.6
2048
|
Verified
7.2
87
9.1
1325
|
Verified
7.9
90
9.4
1807
|
Verified
Agentic AI - Expense Management
Not enough data
8.0
69
Not enough data
8.0
68
Travel Management
6.8
79
9.5
4734
|
Verified
6.5
76
9.4
4513
|
Verified
6.1
71
9.5
4621
|
Verified
6.5
72
8.9
3064
|
Verified
Client Invoicing
9.0
136
9.0
916
8.4
119
9.3
1018
8.2
124
9.0
1133
|
Verified
Mobile
8.2
84
9.5
2000
|
Verified
6.9
81
9.2
1333
|
Verified
5.6
73
9.4
1891
|
Verified
Platform
6.2
63
8.9
1167
|
Verified
6.3
66
8.9
1194
|
Verified
Administration
7.0
63
9.0
1030
|
Verified
Administration
7.2
105
9.1
1222
|
Verified
7.8
106
9.2
1383
|
Verified
7.6
113
9.2
1562
|
Verified
7.2
103
9.2
1366
|
Verified
7.9
111
9.2
1361
|
Verified
Platform
8.3
128
9.2
1263
|
Verified
7.2
97
8.9
1044
|
Verified
7.0
94
9.1
1066
9.0
126
9.4
1693
|
Verified
8.3
115
9.4
1641
|
Verified
7.0
99
Feature Not Available
General Ledger
8.1
233
|
Verified
Not enough data
7.8
228
|
Verified
Not enough data
8.1
224
|
Verified
Not enough data
Accounts Receivable
8.7
398
|
Verified
Not enough data
8.5
307
|
Verified
Not enough data
8.2
274
|
Verified
Not enough data
Accounts Payable
8.2
271
|
Verified
Not enough data
8.7
327
|
Verified
Not enough data
7.6
142
Not enough data
Other Functionality
7.1
125
Not enough data
Feature Not Available
Not enough data
7.5
156
|
Verified
Not enough data
7.0
128
Not enough data
7.2
132
Not enough data
7.5
143
Not enough data
7.6
154
Not enough data
8.6
315
|
Verified
Not enough data
Reporting & Analytics
8.7
361
|
Verified
Not enough data
8.1
200
Not enough data
7.6
191
|
Verified
Not enough data
8.8
386
|
Verified
Not enough data
Platform
7.9
164
Not enough data
7.6
150
Not enough data
8.4
287
|
Verified
Not enough data
7.4
137
Not enough data
9.1
379
|
Verified
Not enough data
8.3
153
Not enough data
Integration
8.2
270
|
Verified
Not enough data
8.0
194
|
Verified
Not enough data
7.6
216
Not enough data
Cash Flow
8.3
201
|
Verified
Not enough data
8.8
288
|
Verified
Not enough data
8.4
244
|
Verified
Not enough data
Budgeting & Forecasting
7.6
191
|
Verified
Not enough data
8.1
165
|
Verified
Not enough data
7.6
136
|
Verified
Not enough data
8.2
203
|
Verified
Not enough data
Revenue
8.4
227
|
Verified
Not enough data
7.8
169
|
Verified
Not enough data
8.0
163
Not enough data
Payroll
7.8
112
|
Verified
Not enough data
7.4
105
|
Verified
Not enough data
7.7
114
|
Verified
Not enough data
8.2
124
|
Verified
Not enough data
AI
7.6
38
Not enough data
7.5
35
Not enough data
7.8
35
Not enough data
7.5
36
Not enough data
7.4
35
Not enough data
7.0
38
Not enough data
7.3
45
Not enough data
7.6
39
Not enough data
7.0
42
Not enough data
7.4
37
Not enough data
Mobile Applications - Accounting
9.1
11
Not enough data
8.9
11
Not enough data
8.8
11
Not enough data
7.8
10
Not enough data
8.5
12
Not enough data
8.3
12
Not enough data
Agentic AI - Accounting
Not enough data
Not enough data
Employee Self Service
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
8.6
15
Not enough data
Feature Not Available
Not enough data
9.3
16
Not enough data
8.3
11
Not enough data
Feature Not Available
Not enough data
7.6
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Taxes
8.0
17
Not enough data
7.7
14
Not enough data
7.9
14
Not enough data
Integration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
13
Not enough data
Feature Not Available
Not enough data
Platform
8.1
14
Not enough data
8.7
15
Not enough data
8.7
13
Not enough data
8.6
14
Not enough data
Setup
Not enough data
8.4
55
Not enough data
8.5
57
Not enough data
9.1
58
Not enough data
8.9
57
Tracking
Not enough data
9.1
58
Not enough data
8.7
52
Not enough data
8.7
54
Reimbursement
Not enough data
9.1
58
Not enough data
9.2
55
Not enough data
8.7
55
Platform - Mileage Tracking
Not enough data
8.6
53
Not enough data
8.8
52
Agentic AI - Mileage Tracking
Not enough data
8.6
18
Not enough data
8.9
19
Setup
Not enough data
Feature Not Available
Not enough data
9.3
528
Not enough data
9.3
451
Performance
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
391
Payment Cards
Not enough data
9.2
404
Not enough data
9.1
375
Not enough data
9.3
418
Reporting
Not enough data
9.3
428
Not enough data
9.2
378
Not enough data
9.1
365
Not enough data
9.2
373
Payments
Not enough data
Feature Not Available
Not enough data
9.2
352
Not enough data
9.5
537
Not enough data
9.2
378
Fraud & Risk Management
Not enough data
9.4
451
Not enough data
9.2
394
Not enough data
9.3
389
Agentic AI - Spend Management
Not enough data
8.6
22
Payment Processing
8.3
80
Not enough data
8.5
87
Not enough data
8.2
79
Not enough data
7.3
67
Not enough data
Administration
8.3
84
Not enough data
6.8
68
Not enough data
6.6
84
Not enough data
7.0
64
Not enough data
7.1
66
Not enough data
6.8
67
Not enough data
7.0
67
Not enough data
Payment Options
7.3
64
Not enough data
8.4
75
Not enough data
Security
7.4
62
Not enough data
Platform
7.6
67
Not enough data
7.1
64
Not enough data
Expense Reporting
Not enough data
9.2
2319
|
Verified
Not enough data
9.0
1981
|
Verified
Not enough data
9.2
2084
|
Verified
Not enough data
9.3
2648
|
Verified
Travel Management
6.8
79
9.5
4734
|
Verified
6.5
76
9.4
4513
|
Verified
6.1
71
9.5
4621
|
Verified
6.5
72
8.9
3064
|
Verified
Approval
Not enough data
9.2
2478
|
Verified
Not enough data
9.2
2219
|
Verified
Not enough data
9.4
2576
|
Verified
AI - Travel Management
Not enough data
8.1
545
Not enough data
8.0
536
Not enough data
8.1
536
Not enough data
8.3
537
Not enough data
8.3
539
Agentic AI - Travel Management
Not enough data
8.0
159
Not enough data
7.9
162
Bill Generation
8.4
143
Not enough data
8.6
146
Not enough data
8.3
134
Not enough data
Bill Processing
7.6
128
Not enough data
7.8
124
Not enough data
8.3
127
Not enough data
Integration
7.9
131
Not enough data
8.4
133
Not enough data
7.1
102
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Card Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Controls
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Time Tracking
8.8
71
Not enough data
8.9
76
Not enough data
8.9
77
Not enough data
Client Invoicing
9.0
136
9.0
916
8.4
119
9.3
1018
8.2
124
9.0
1133
|
Verified
Mobile Time Tracking
8.6
76
Not enough data
Administration
7.2
105
9.1
1222
|
Verified
7.8
106
9.2
1383
|
Verified
7.6
113
9.2
1562
|
Verified
7.2
103
9.2
1366
|
Verified
7.9
111
9.2
1361
|
Verified
Platform
8.3
128
9.2
1263
|
Verified
7.2
97
8.9
1044
|
Verified
7.0
94
9.1
1066
9.0
126
9.4
1693
|
Verified
8.3
115
9.4
1641
|
Verified
7.0
99
Feature Not Available
Categories
Categories
Shared Categories
FreshBooks and Navan (Formerly TripActions) are categorized as Expense Management
Unique Categories
Navan (Formerly TripActions) is categorized as Mileage Tracking, Spend Management, Travel Management, and Payment Card Issuance
Reviews
Reviewers' Company Size
FreshBooks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Navan (Formerly TripActions)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
17.2%
Information Technology and Services
6.4%
Graphic Design
4.6%
Accounting
4.6%
Computer Software
4.1%
Other
63.1%
Computer Software
23.4%
Information Technology and Services
16.9%
Marketing and Advertising
4.8%
Financial Services
4.7%
Hospital & Health Care
2.5%
Other
47.8%
Discussions
Does FreshBooks support recurring billing?
3 Comments
PM
I'm a long-time user, and yes. Freshbooks does recurring billing flawlessly. Your client can also have their credit card information stored so they don't...Read more
How do you like using Freshbooks
2 Comments
ZB
Hi Rodney,
We have used Freshbooks since 2013, and are in no way affiliated with them.
For the most part, our experience overall has been positive,...Read more
What is the best way to manage deposits against future work as a consultant?
2 Comments
DL
Hi Mark,
You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment....Read more
Can we use Trip action to track mobility?
4 Comments
CN
Yes, you can but your corporate policy would need to enforce using the T/A platform for all travels. Read more
In what ways has Navan transformed corporate travel and expense management for modern businesses?
4 Comments
SD
Gamechanger. With places I've worked in the past, I had to collect receipts, scan them, upload them, categorize them, and then wait to get reimbursed or for...Read more
I book international travel by hosting fitness retreats.
3 Comments
EF
Retreats are very cool trips for a reboot, recently my friends and I went on such a trip, bought business class tickets to europe...Read more
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